Issues with Adobe PSE 12 and Premier Elements 12 plus DiskWarrior 4.4
Since upgrading to the final version of OS X 10.10 Yoesemite I have issues with Adobe PSE 12 and Premier Elements 12 plus DiskWarrior 4.4. I don't recall their being any issues while I went through the Beta testing process. The Adobe products (PSE and PE) give me a configuration message "error 16" and it tells me to uninstall and reinstall. I have done this a few times/ It seems to go through the whole install process until the startup where it crashes. I downloaded PSE 11 and at least it starts up but I haven't used it to do anything. Also DiskWarrior 4.4 does not load up from the hard drive anymore (error message) and when I boot it up from disk is doesn't give me the option of correcting permission when repairing files and folders.
At lease all of otheother software including Photoshop Lightroom 5.6 seem to be working.
Very sad
Barbara,
Yes, I accessed the "updates" menu from the Help pull-down menu. I also accessed the updates using the Mac Terminal application with results shown in my original post. Regardless of whether I used the Help menu or the Mac Terminal app, the AAM tool still responded with:
Update Failed
Updates could not be applied
The error log file may help you in identifying the problem. The, try updating again. If the problems persist, contact customer support for further assistance.
The error log file read as follows:
Photoshop Camera Raw 8.5
There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
Looking at the the output of the Mac Terminal app, it shows:
... hdiutil: attach failed - no mountable file systems
Is this relevant?
Regarding your follow-up message pointing to:
Update 12.1 installation errors | Photoshop Elements, Premiere Elements,
the files referenced in this link are present, are correctly named, and they are in the correct locations, so it would appear that these issues are not related to the ACR 8.5 update problem
Thanks
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Issues with Adobe CS and Permissions in Snow Leopard
Me: Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 3 GB, SMC 1.21f4
Running Mac OS X 10.6.8 (I know time to upgrade)
Also related to this I'm using Adobe Creative Suite 5 (Indesign 7)
So it started a couple of days ago when I noticed my external HD was locked on my home computer...Firefox can't update and then Photoshop tells me it can't save preferences and InDesign tells me it can't open (unexpectedly quits when opening). Uh oh.
I've used Adobe Cleaner to try and solve the issue along with multiple uninstalls/installs of Adobe Creative Suite. And so I've narrowed this down to a permissions issue (I believe it happened when I was trying to share my external HD to our Boxee).
I downloaded Batchmod to see if that would work and i managed to unlock the external HD but no luck yet for Adobe CS. I tried unlocking all the preferences in user/library/preferences and that worked (still locked but not grayed out) but user/applications and manged is still grayed out with custom access.And I'm sure there's other folders hiding that need to be unlocked.
Is there a blanket command for terminal to unlock everything? I know using * in Terminal could work but where do I start?Crash report from Indesign if it helps:
Process: Adobe InDesign CS5 [712]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.2.522 (7020)
Code Type: X86 (Native)
Parent Process: launchd [97]
Date/Time: 2012-09-13 07:35:52.619 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: -2553 sec
Per-App Interval Since Last Report: 9 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 5837DA45-1EEA-496B-AD10-37A46B15A880
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0xa0c816f0 _XHNDL_trapback_instruction + 0
1 ObjectModelLib.dylib 0x01070bcb ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23035
2 ObjectModelLib.dylib 0x0106c234 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196
3 com.adobe.InDesign 0x00002842 main + 82
4 com.adobe.InDesign 0x000027c6 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x99992382 kevent + 10
1 libSystem.B.dylib 0x99992a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x99991f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x99991cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x99991781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x999915c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x9996bb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x999996e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x999c85a8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x9a3edb90 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x9a3e9533 MPWaitOnQueue + 250
5 PMRuntime.dylib 0x00014130 MemUtils::GetAvailMem() + 288
6 ...ple.CoreServices.CarbonCore 0x9a3cd54a PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x99999259 _pthread_start + 345
8 libSystem.B.dylib 0x999990de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9996bafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9996c267 mach_msg + 68
2 ...ple.CoreServices.CarbonCore 0x9a495ab0 TS_exception_listener_thread + 160
3 libSystem.B.dylib 0x99999259 _pthread_start + 345
4 libSystem.B.dylib 0x999990de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x99999aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9999975e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9999b3f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9a40221e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9a3edb68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9a3e9533 MPWaitOnQueue + 250
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 ...ple.CoreServices.CarbonCore 0x9a3cd54a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x99999259 _pthread_start + 345
10 libSystem.B.dylib 0x999990de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9996bb42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x999996f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x999e205f pthread_cond_wait + 48
3 com.adobe.amt.services 0x193e4126 C_AMTUISwitchSuppressUpdates + 16768
4 com.adobe.amt.services 0x193dcdb0 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x193e418c C_AMTUISwitchSuppressUpdates + 16870
6 libSystem.B.dylib 0x99999259 _pthread_start + 345
7 libSystem.B.dylib 0x999990de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x01049d0b ecx: 0x02e6a06c edx: 0xbffff53c
edi: 0x00000000 esi: 0x02e6a098 ebp: 0xbffff568 esp: 0xbffff140
ss: 0x0000001f efl: 0x00010246 eip: 0xa0c816f0 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x92249000 - 0x92355fe7 libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
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0x925cb000 - 0x925cbff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x925cc000 - 0x925d0ff7 libGFXShared.dylib ??? (???) <09540618-2ED1-72C4-61CB-938B35927568> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x92650000 - 0x92652ff7 libRadiance.dylib ??? (???) <98EC06D5-1A02-EDEF-BF9D-2C986761AD54> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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0x926b8000 - 0x92771fe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x92b0b000 - 0x92c86fe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
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0x93759000 - 0x9375aff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9404f000 - 0x9406dfe7 libPng.dylib ??? (???) <45185287-25AD-C239-AA58-8FA53DF55B79> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9406e000 - 0x94072ff7 libGIF.dylib ??? (???) <5D29E5F4-30B9-5A24-55E7-BCBA30499093> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x94073000 - 0x94110fe3 com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x94111000 - 0x9423ffe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94240000 - 0x9430bfef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x9430c000 - 0x94afb557 com.apple.CoreGraphics 1.545.0 (???) <1D9DC7A5-228B-42CB-7018-66F42C3A9BB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x94c40000 - 0x94cd8fe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x94ebc000 - 0x94f64ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
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Happen when images are added to Premier Element (add medium) from photo shop 13 to Premier Elements 13
I can right click on each rotated pictures and correct the rotation.
Burned a great DVD after spending a lot of time correcting the rotation problem
I used the HVACD OPTION. Made a high quality DVD Bill OlsonI want to thank you and Bill Hunt for your prompt replies. However I don’t think they are on point. My problem is not with a single photograph but entire project consisting of many photographs, transitions, music, etc. I actually imported two such projects into my video project in Premier Elements. One cam in perfectly. The other however, was bollixed up. It played fine in Elements, but when I reviewed it in Premier, the music shifted two frames forward, and one picture came in sideways. There may be more, but these problems alone frustrated me from checking further. The companion project imported without a hitch and plays as designed. All photos from both projects were taken on the same trip with the same two cameras.
Again, thanks for your time. If you have any ideas, I would greatly appreciate ;your input. -
Caching Issues with Adobe Flex and HTTPservice
I faced a strange issue a coupla days back. In one of my Applications I had a Timer which would fire every 10 secs and would fetch data using a HTTPService call when fired. Surprisingly though, the initial results fetched by the HTTPservice was cached and would not reflect any changes when the data changed in the background, in IE, however the problem would not occur in Firefox !
I sort of hacked the HTTPService url to add a random number at the end of the call to make it believe that it was calling a different URL every time and it worked. But I would definitely like to know the reason for this behaviorHi, Abesh.
I ran into the same thing, but it did not do this until recently! I had recently installed Flex 3.0 beta, so maybe something changed with the compiler and/or the Flash VM in this regard. Also, you can change the behavior of the Flex/Flash runtime by changing the caching settings in IE (check page for newer version on each visit).
Rick -
Repeated issues with Adobe Flash and Facebook Firefox 6
I have had repeated ongoing issues since upgrading to Firefox 6. Adobe Flash crashes repeatedly, even after installing the newest. In particular having a ton of issues with Facebook. It all works fine in IE, so have narrowed it down.
I think I would just like to go back to Firefox 5. Is that available somewhere?Anyone able to help please?
Thanks. -
Help! Issue with Adobe 8 and Microsoft 2007
Hello,
I'm hoping someone can help me. I recently installed Adobe 8 on a laptop running Microsoft 2007. When an email arrives with a word attachment, I double click on the attachment, click open, the word program opens rigth up but the document never appears. There is no error message, just no document. Previewing the document also works.
Excel attachments work fine. This issue just started happening after Adobe was installed this afternoon. Before that, we had no issues.
Does anyone have any ideas???
Any help/suggestions would be GREATLY appreciated!!!
Thanks!That said, it's also incredibly boring and puts yet another arrow in the quiver for dual wield unholy (which is fast overtaking two-handed unholy for superior damage, thanks to Sudden Doom process and Runic Empowerment) by increasing spell-based damage instead of strike damage. I'd very much like to see this mastery switched out for something that specifically reinforces the two-handed play style, even if it's as simple as adding more physical damage to Scourge Strike based on high-end weapon damage. We have very available stock of [url=http://www.storeingame.com]RuneScape Gold[/url] on most of the servers and we can deliver your [url=http://www.rsfarming.com/]RuneScape Gold[/url] on the order in a short while. Want to have it? Select here, here all you want [url=http://www.gobuycheaprsgold.com]Cheap RS Gold[/url] beyond imagination, come [url=http://www.zyy.com]Buy WOW Gold[/url] for providing to you.
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I am tired of facing issues with Adobe Acrobat and AAM what alternatives are available
You know what I'm not buying?
Another Adobe product. This application manager bull is one massive dry hump. Acrobat X now randomly insists I install this crap or it won't start - I have to uninstall it, use the cleaner tool and then reinstall it. Otherwise it either opens a document and then crashes, or it tells me I need Adobe Application Manager or my trial won't work. It can work fine for ages, and then boom - suddenly it insists my "trial" isn't working. I only reinstalled it ten days ago, and now it's doing it again.
This isn't a trial, it's a standalone. I don't have CS suite. Also, your support sucks.
This is a terrible thing to do to us. You screw up my workflow something wicked - instead of doing actual work, I spend my time messing around with your crappy products trying to get it to work.
Slow clap. If this was a car, I would have shoved the keys into any of your available orifices a long time ago.Yeah, I already use the PDF converter for my Word documents... it's really much fast than the Acrobat plugin.
...what I've taken to doing now, with support seemingly unable to support anything, is keeping a copy of AAM on my desktop. It seems that every three days to two weeks, usually when pushing a document through from ABBYY Finereader, Acrobat will seemingly forget that Adobe Application Manager is installed, or AAM somehow disappears from my system. So I have to reinstall AAM and then everything works again.
PDF Xchange is a little clunky. The viewer is quite nice, and fast, but the PDF Tools interface is really clunky, so when I'm converting scanned images of different sizes, the workflow isn't really very good. I guess I should be sticking to ABBYY for that. Cute PDF is also fast, but it's got a few limitations on the file types, so I had to scrap it. -
Issue with Time Machine and WD Elements external drive
I am experiencing continuous problems with Time Machine set to back up to a WD Elements 1TByte external disk; appears to backup files perfectly but I'm plagued by recurring message 'The disk was not ejected properly...'. Dealer assures me that the disk is fine. No problem if Time Machine is disabled. But then I have no back up...
christopherfromadelaide wrote:
In fact, when I turn off Time Machine, I still get the ... message, which flashes up every 30 secs or so, and only goes away when I unplug the external drive.
That indicates that the problem may not involve Time Machine at all.
To be sure everything else is ok, verify your internal HD and repair the WD drive, per #A5 in Time Machine - Troubleshooting
If the problems persist, try different port(s), cables, and combinations of the two (a plug that works fine in one port may only make marginal/intermittent contact in another). Also make sure the WD's power cable is snug and secure, and it's plugged-in to a good power source. -
Issue with Adobe Air and Rosetta Stone in Mountain Lion.
After installing Mountain Lion, I tried to open Rosetta Stone. I was directed to update and install adobe air. I did that, then tried to open Rosetta Stone again and it said the installation of Adobe Air was damaged. I went to Adobe to reinstall and it said it's already installed. I'm now stuck in a circle...Help!
I also found this page from the Rosetta Stone site very helpful.
It was more helpful than anything on the Adobe site.
http://success.rosettastone.com/articles/en_US/Text/I-receive-an-Adobe-AIR-Error -when-trying-to-use-Rosetta-Stone/?q=Adobe+Air+problems&l=en_US&fs=RelatedArticl e#macdiv
Hope others find it helpful to avoid the stress I encountered. -
Deactivation of Adobe Photoshop and Premier Elements 9
The computers where I had the above software installed are no longer working. I lost the main disks. Who do I have to contact to deactivate the licenses?
You need to contact support directly for activation/deactivation and other installation issues.
To get help now click here for product support -
thank you for your support
Deactivate it on the old computer, then install it on the new computer and activate it with your serial number.
If you need more help, give us some details. -
I just bought Adobe photoshop and premier elements and although photoshop and organizer run premiere will not.
I have installed it twice with no errors and it still will not run.
OS Name
Microsoft Windows 8.1
Version
6.3.9600 Build 9600
Other OS Description
Not Available
OS Manufacturer
Microsoft Corporation
System Name
CHARLIES_LAPTOP
System Manufacturer
Hewlett-Packard
System Model
HP ENVY 17 Notebook PC
System Type
x64-based PC
System SKU
G6U51UA#ABA
Processor
Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz, 2601 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date
Insyde F.12, 8/18/2014
SMBIOS Version
2.8
Embedded Controller Version
77.38
BIOS Mode
UEFI
BaseBoard Manufacturer
Hewlett-Packard
BaseBoard Model
Not Available
BaseBoard Name
Base Board
Platform Role
Mobile
Secure Boot State
On
PCR7 Configuration
Binding Not Possible
Windows Directory
C:\Windows
System Directory
C:\Windows\system32
Boot Device
\Device\HarddiskVolume2
Locale
United States
Hardware Abstraction Layer
Version = "6.3.9600.17196"
User Name
Charlies_Laptop\CHARLIES_LAPTOP\charl_000
Time Zone
Central Standard Time
Installed Physical Memory (RAM)
12.0 GB
Total Physical Memory
11.9 GB
Available Physical Memory
8.76 GB
Total Virtual Memory
23.9 GB
Available Virtual Memory
20.6 GB
Page File Space
12.0 GB
Page File
C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions
Yes
Hyper-V - Second Level Address Translation Extensions
Yes
Hyper-V - Virtualization Enabled in Firmware
No
Hyper-V - Data Execution Protection
Yesreally
Let us go through the usual drill on this...Premiere Elements 13 on Windows 8.1 (assumed 64 bit)
1. Are you running the program from a User Account with Administrative Privileges? Go to Local Disk C/Program Files/Adobe/Adobe Premiere Elements 13, find the Adobe Premiere Elements.exe file, right click it, select and apply Run As Administrator from the pop up menu that appears, and then double click that file to determine if you can open the program from it.
2. Does the problem issue exist with and without the antivirus and firewall(s) disabled?
3. Are you working with a pen and tablet device instead of a mouse?
4. How many video cards/graphics cards do you find under Device Manager/Display Adapters, what card name, driver date and up to date version number?
When you say it will not run...how far into the program do you get...
a. no further than the Welcome Screen and Video/New Project
b. other
If non of the above gets us anywhere, we may go for
a. deletion of the Adobe Premiere Elements Prefs file and, if necessary, the whole 13.0 Folder in which it exists
and, if necessary, then
b. the uninstall, free ccleaner run through, and reinstall with antivirus and firewall(s) disabled.
Details to follow if needed.
We will be watching for your results and then decide what next.
ATR
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