Issues with Creative Cloud payment - Problemas al intentar pagar el abono de Creative Cloud

La primera vez que adquirí el producto se realizó el pago, el segundo mes me llegó una notificación que no se había podido efectuar el pago, así que revise mi tarjeta de crédito y había cupo disponible, sin embargo la fecha automática de cobro ya pasó, y continua en 31/07/2013. Mi abono de Creative Cloud pasó a versión de prueba y ahora solo me quedan unos cuantos días...qué puedo hacer? por qué no está funcionando el pago?
Gracias
The first time I bought Creative Cloud there were no issues with my payment method, but second month I recieved some notifications due to a transaction error.  I check my credit card and it has enough funds for paying Creative Cloud. During this period the automatic pay day, changed to 31/07/2013; now I'm trying to make again the payment but there is no way to do it manually, My Creative Cloud subscription is now in test mode, and I just have 3 days until the test mode period ends. How can I try to pay again manually? why is this not working?
Best Regards

It may not be possible to manually update your payment details.  Could you please place a new order and get back to us if you have further issues.
Thanks
Bev

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