Issues with purchases not showing up in Purchased Playlist.

Over the past week or so i have have noticed that my purchases are not showing up in my Purchased playlist on my iOS devices. They are syncing across devices but only being put under "Songs." I know i can manually add them to my Purchased playlist but that is such a pain. Anyone else having this issue?
I am currently working on restoring my iPhone 5S to see if this helps but again this is a huge pain.

Do you have automatic downloads turned on? I think it's under iTunes menu >> preferences >> store. Maybe turn on showing purchases in the cloud showing too.
Could also click iTunes Store >> purchases (under quick links) >> music. Does the missing music show there with cloud and down arrow?

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Hi there c-m-k,
If your experiencing issues with your iTunes purchase, you can use the information in the article below to report it to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
-Griff W.

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I recently updated my e-mail address with apple, but now it does not show all the "purchased" music that I purchased under my old e-mail address. How can I re-gain access to those hundreds of purchased songs?

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I made a purchase and the parcel was shipped to me by UPS. I got confirmation that it is delivered to some dock in KY. I called the seller and they said it was shipped to eBay's secondary shipping area and it will be forwarded on to me (in Canada)... and I will get confirmation from eBay. They said to check my Purchase History in my eBay account and it will give me the second tracking number from another carrier. I checked my Payment History and there isn't even a record that I made the purchase. How do I contact someone from eBay to resolve this? Anybody else have a problem with things not showing up in their Purchase History?

Don't panic.the parcel was shipped to me by UPS.UPS or USPS?In any case it was NOT shipped to you. The US seller is using the Global Shipping Program.She ships to Kentucky where the GSP/Pitney Bowes has a central processing plant.Her responsibility is now ended.it will give me the second tracking number from another carrier.Well sorta.PB/GSP does track all the parcels it is handling,but they are lax about letting the buyer know where the parcel is.This is NOT important.Emotionally it is upsetting, but all is normal.Your item has been processed for Canadian duty and sales tax in Kentucky.It was put on a truck with thousands of other eBay parcels going to Canada.(Other parcels sent to KY, were sorted and are now in containers on their way to Germany, Mexico, Brazil, Australia.)Once it crosses the border-- no customs delay because that was dealt with in KY-- it will be transferred to a Canadian carrier, usually Canada Post and sometimes CanPar.It will be delivered to your doorstep by the Canadian carrier. This will take upwards of 20 days from the day your payment cleared.If it takes longer, do NOT phone eBay, instead go to the Resolution Centre at the bottom of this page and open an Item Not Recieved dispute.But this is very unlikely to be necessary because everything is underway as it should be. I checked my Payment History and there isn't even a record that I made the purchase.This is the one statement that puzzles me.Go to your Paypal account. You should see your payment recorded there. You may also see a tracking number from your seller to the GPS.And look on your Feedback Page, the purchase will be there waiting for you to leave feedback when the parcel arrives. This is why I detest the emphasis on tracking that eBay gives. Tracking does nothing for a buyer but cost money. The sole useful purpose of tracking is to protect the seller against phoney claims of non-delivery. All the buyer is paying for is warm fuzzies.

HT1539 Digital copy transferred successfully to my computer, but not showing up in purchased list on other devices.

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The last few song purchases that I've made on iTunes are not showing on my Purchased playlist on my iPhone. I do have Automatica Downloads turned on under the iTunes & App Stores settings on my iPhone. I've tried signing out and signing in again on both my iPhone and computer. I've also tried manually dragging the songs from my iTunes library to my iPhone through iTunes, but I'm when I click and drag the files from iTunes to the devices list, iTunes does not allow the songs to be moved to my iPhone. Any suggestions?

I had the same issue. Try this: go into iTunes, select your iPhone, go to Ringtones tab, check the Sync seclected Ringtones, deselect the ringtones that you pruchansed from iTunes Store. Now Apply/Sync the phone. When it's done, Go back to the Ringtones tab and select Sync all Ringtones. Apply/Sync the phone again. Now go to a contact and set a ringtone, you should see all the purchased ringtones. Good luck.

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I am also having the same exact problem. Put in a ticket with Apple 2 days ago when I first noticed the problem. No one has contacted me reagarding this, and you can't get anyone on the phone!!! So frustrating!!! I went back and put in a dispute for all episodes that charged me and I was never allowed to watch, some season passes others were single episodes. All in all Apple owes me about $150 as of now. We are an Apple family, love their products, but this is ridiculous!!! Glad I'm not the only frstrated party, hoping there is some resolve. Really would like to get what I paid for!!!!!

Issues with purchases not showing up in Purchased Playlist.

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