It just wont work

Question

Basically i am using my macbook 1.83GHz and several problems have occoured, firstly programs keep quitting this mainly happens with microsoft word which often wont even open, it simply says error and then often after it has started it will very quickly quit, also does this during operation, this has also happened in safari and others. Another problem is tht my trackpadkeeps locking up it like seems to think tht i have 2 fingers on the pad so it scrools instead of moving the pointer. Often the mouse simply dissapears and is nowhere to be seen. After hearing so many good things like on the mac site "it just works" well i can say no it dosent, it has a major habbit of freezin and quitting on me, i no would not reccomend a mac to anyone they are now in my views so unrealiable especially for the money paid.

Answer 1

chill buddy, all computers can wrong! Majority of Mac users would state very confidently that they "just work", this doesn't mean they don't work even better when the user is experienced and the system is regularly maintained though. Same as a PC i guess!?
Would recommend backing up important applications and files at this point, assuming you can and haven't already. If the RAM proves not to be the problem, you may find you need to reinstall the OS software. Don't worry, if you have stuff backed up, this is much less painless than it sounds and much much less painless than if you were still using one of those 'really reliable' PC things!
Assume you have repaired all permissions via disk utility recently? You should do so prior to any OSX upgrades. Also worth checking out ONYX or APPLEJACK free on versiontracker.com, you may just have corrupted preference or cache files associated with these programs rather than a hardware problem. Your track pad issue sounds more like an incorrect setting to me rather than a problem, goto System preferences/Keyboard & Mouse/Trackpad... check/adjust settings.