It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

Bojana321 wrote:
... this has only come up today yet it says I'm logged into mine!
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

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I entered a wrong email address when I first set up my iPhone 5c, I successfully changed my Apple ID but when I try to download anything it still comes up with my old apple id

I entered an invalid email when I first set up my iPhone 5s and forgot the password for the Apple ID. I managed to successfully change the Apple ID and password and validated it through email. However when I tried to download something from the App Store it still came up with my old apple id so I can't download anything. How can I fix this?

It appears that you have apps that need updating that were pruchased from more than one account
- Go to settings>Store and sign out and sign into your account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy

I cant download from appstore. I made my apple Id but when I try to download from app store it says this id has not yet been used in itunes. what should I do?

I cant download from appstore. I made my apple Id but when I try to download from app store it says this id has not yet been used in itunes. what should I do?

Follow the on screen instructions to set up an iTunes account using your Apple ID.

I just set up an apple id acct n i verified the account but when i try to download a app it says my acct isnt verified. how do i fix that?

i just set up an apple id acct n i verified the account but when i try to download a app it says my acct isnt verified. how do i fix that?

- To change ID go to Settings>Store and sign out and sign in with the one you want. If you iPod has iOS 5 you may have to also go to Settings>iCloud and sign into the second account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine, any help removing this?

I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine. I have no idea where this user came from, but I need to update my apps and get this user off my computer. The users email is locked, it is grey in colour and I can not get it off. I've tried my system settings and the app store, logging in does not change the fact that there is a strange email there. I need help, please! I don't know if this is a hack or what, I brought my computer into the shop to get some work done so it may be their account, I just need the account removed.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.

I have just downloaded firefox but when I try to access the internet it comes up with the message "firefox could not download the search plugin from ...

== Issue
==
I have another kind of problem with Firefox
== Description
==
I have just downloaded firefox but when I try to access the internet it comes up with the message "firefox could not download the search plugin from: http://toolbar.inbox.com?search_plugin_firefosx.aspx.tbid=801398language=en" Can you help please
== User Agent
==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; YPC 3.2.0; FunWebProducts; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 1.1.4322)

Uninstall the Inbox Toolbar, following steps here:
http://toolbar.inbox.com/faq.aspx?faqid=2876&faqmod=WST_Install#1
Then retry opening Firefox.
You can also try opening Firefox in [[Safe Mode]] (use Continue in Safe Mode first).
If that works, reopen Firefox Safe Mode, but use the dialog option to '''Restore default search engines''' as shown at https://support.mozilla.com/en-US/kb/Safe+Mode#Safe_Mode_window and press the '''Make changes and restart''' button.

I need to update my apps in the App Store, but when i try to update, the Sign Up Apple ID pop up box came out with different Apple ID. How can I change it to mine? My iTunes Store already login with my own Apple ID.

I need to update my apps in the App Store, but when i try to update, the Sign Up Apple ID pop up box came out with different Apple ID. How can I change it to mine? My iTunes Store already log in with my own Apple ID.

Just now you said the other Apple ID stored inside it, is that mean all my data back up in that the other ID?

I have bought a 25Euro Itunes Card from Germany and i have a account which i made in Hong kong store, but everytime i try to redeem it a error comes up with "This code must be redeemed in the German storefront" What do i do?

I have bought a 25Euro Itunes Card from Germany and i have a account which i made in Hong kong store, but everytime i try to redeem it, a error comes up with "This code must be redeemed in the German storefront" What do i do?

Sell the German iTunes card to someone who can use it in the German
AppStore and use the money to buy a card for the Hong Kong store.
iTunes cards are only valid in the country of original purchase. You cannot
use a German card in Hong Kong.

I reset my apple password, but when I try to download an app on my touchpod it says my password is incorrect...what do I do?

How come after I reset my apple password when I try to download an app on my touchpod it says my password is incorrect?

After you reset the password did you go to Settings>iTunes and App Stores and sign out and sign back in? You have to.

I have a credit in the iTunes store but when i try to purchase an app, aim asked for credit card information. How can I use my iTunes account to purchase apps?

I have a credit in the iTunes store but when I try to purchase apps I am asked for credit card information
Are there two separate stores. How can I make purchases?

same here but i cant purchase a movie or anything

I sign into my iTunes account but when I try to download a apps it can't go through how do I fix this problem

I sigh into my iTunes account but when I try to download apps it can't go through how do I fix this problem

If disabled for Security Reasons... See here http://support.apple.com/kb/TS2446
If not for Security reasons...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

My apple ID is correct on my App page but when I try to update my Apps it has an incorrect Apple ID so I can't sign in to update my apps. I have tried signing out and signing back in, I have turned my phone off, the settings is correct too.

I cannot update my apps in the app store because it asks me to sign in using an incorrect username account. The username in settings-general-apps is correct and the username on the App store page is correct. The only place it is incorrect is when I try to update my apps. How do I update the username when trying to update apps?

I had the same thing happen today on my wife's phone. I couldn't find any answers on the support site and of course I could not get any help from Apple since my phone was old. I kept digging and figured out how to fix the problem. I opened the app store app and signed out of the old id and then signed back in using my new id. It looks like this may have fixed the problem.

Hello, I would just like to report the little problem with the apple store. When I try to download an app it loads for about 2 seconds and then it stops downloading! I don't know what's wrong

Hi, when I try to download an application the app stores downloads it for about 2 seconds and then it stops downloading it! I don't know what's wrong?

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... (But can take Longer..)
Release the Buttons...
If no joy...Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.

I have varified my account after forgetting password through email but when i try to download an app on phone it asks to varyfie my account ...help

i have varified my account through e-mail yet when trying to download an app on my phone it says you have not veryfied your account. ...help

After you reset the password did you go to Settings>iTunes and App Stores and sign out and sign back in? You have to.

It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

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