It says my iTunes gift card isn't properly activated

I got an iTunes gift card as a present and it says that it isn't properly activated. What should I do?

This may help:  http://support.apple.com/kb/TS1292

Similar Messages

  • My iTunes gift card isn't a form of payment.

    I was gifted an Apple iTunes gift card, I still have a balance of $15.00 and it isn't an option for payment. The album I'm trying to purchase is $9.99 so I know it's not a matter of insufficent funds. Any solutions? Maybe something I'm missing?

    If you have already redeemed it, the amount is credited to your iTunes account. You no longer need the card. Simply purchase something. The amount will be taken from the balance on your account.

  • How come my iTunes card isn't properly activated?

    When I try to use my new pre paid iTunes gift card $25 it says that the card wasn't properly activated. Help please thanks

    The card has to be activated at the store where it was purchased, just like any gift card, or it will not work. If you are sure that it was properly activated at the store, look here for help. If the card was not activated correctly, you will have to take it back to the store and have them activate it.
    If you can't redeem your iTunes Gift Card or code

  • Anybody know what to do when your itunes gift card isn't redeemable claiming it's already been redeemed?

    any ideas?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Packaged iTune gift cards, some in pack activated others not

    I purchased a pack of iTunes cards for stocking stuffers.  I know two activated at purchase of the pack because they have been redeemed.  The one I gave my spouse will not work because it says it is not activated. If Apple packages the cards, then all of the cards should activate when they are scanned by using the package code.  If all do not activate, this is an Apple issue.  Customer service is unhelpful and Apple makes money for nothing.  I have been victimized by inferior technology from Apple.  I purchased a Mac yeas ago when nobody wanted them.  I have purchased no less than seven iPhones and a couple of iPods.  I have an iPad.  I have redeemed iTunes cards and codes for years with no problem.
    Apple customer service has always been excellent.
    But, buyer beware on iTunes cards from now on Apple refuses to assist without a receipt and pictures of the card.  If the card came from a pack that has cards that work, Apple should be able to activate the one card from the pack that did not.  Apple created this system and it now seems part of the scheme is to defraud customers and receive money without providing a tangible reward.

    I understand the reasons. However, the necessity for activation is in "very small print" on the back of the card. Cashiers are often poorly trained, and not everyone purchasing is as savey as the critical poster. Therefore I would advise that anyone not request this type of gift from any person who might not be as educated in the niceties of the purchase. In addition you cannot know that the equipment is functioning properly. Further my husband is advised by apple that the cashier also enters the amount of card into the system separately for serial numbers/type number so there is no assurance that the amount is correct. But at the very least the need for activation should be clearly marked on the front of these cards.

  • I can no longer see the account balance on my iTunes gift card.  Why?

    Where can I find the account balance from my iTunes gift card, on my macbook pro, in the iTunes store?

    Thank you responding.  (you're the only response I received).  I did, and was doing, as you suggested.  Before the latest iTunes update, I was able to see my account balance (a whopping $9.98), but can no longer see the amount.  I've tried logging out and back into iTunes to no avail.  Same goes on my iPhone and iPod, and iPad.  The system keeps asking for credit card info, but I'm hesitant to do that.  (That's why we purchase iTunes gift cards, isn't it ?) !
    Anyway, Thank you for your assistance.  Next stop is the local Apple Store and see what the Genus bar can do. !!

  • ITunes gift card help

    Hi
    I'm not sure wether this is the right forum category for this question.
    But...
    I was thinking of buying an iTunes gift card for a friend as a christmas gift. This friend I will not see for a long time therefore I need to buy something online to be sent via email or something, an iTunes gift card seems like a good idea. I am Swedish currently living abroad and this friend of mine is Asian.
    On the US Apple Store page it says quite clearly that if I were to buy a gift card on this US version of the Apple Store I can only use the card on a device with the AppStore or iTunes set to the US (as it states "Valid only on iTunes Store for U.S."). If I buy a gift card on the Swedish version of the Apple Store page it says that I can only use it for iTunes Store set to Sweden. From this I would assume that if I bought let say a $50 gift card on the US Apple Store I can only use this on a device with iTunes set to US, and if I buy the same card on the Swedish Apple Store page then it would be restricted to the Swedish version of iTunes. I have previously bought Swedish ones for myself and they work fine on my Sweden-set iTunes in other countries than Sweden (obviously).
    Now,
    if I go onto the Chinese, Korean or whatever Asian version of the apple store they do not have these gift cards, which leaves me with a bit of a problem... If I bought a $50 gift card on the US version of the Apple Store does it mean that my friend would only be able to use this on an iTunes store set to the US, therefore not on iTunes store set to let say China as I concluded above? If so, how can I resolve this? because I will not see my friend until probably February or much longer, and I would feel very bad not buying my bestie something for christmas... If it is as I say, that iTunes gift cards purchased online (as well as Apple Store gift cards) do not work "internationally" so to speak, are there any suggestions of other Apple related options? or perhaps non-Apple related options?
    Thanks in advance!

    Gift cards are not available in all countries. In order to use a US gift card, you must be using the US store. You can not set yourself up to use the US store unless you are physically in the US.
    It was a nice idea, but it's not going to work. Send them money via PayPal or something and let them use it however they want.

  • TS1292 Can I find a way to redeem my iTunes gift card that's not readable?

    My itunes gift card , isn't readable . Can I find a way to restore it ??

    If this page doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • Is there any reason why an iTunes gift card won't work

    My iTunes gift card isn't working, can anyone tell me why this might happen

    Could be out of Date

  • HT1933 I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found.  I have used the gift card previously with no issue.  How do I fix

    I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found.  I have used the gift card previously with no issue.  How do I fix it?

    Have you moved or deleted those tracks on your computer (the gift card has got nothing to do with it) ?
    You might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (re-downloading isn't possible in all countries) - if those songs appear there then delete the entries from your iTunes library (where you are clicking on them to play them and gettinf the 'original file' error), and they should then get a cloud symbol against them for re-downloading.
    If they don't appear in that link then have you got them on, for example, an external drive ?

  • I type in the code on the iTunes gift card but it says it has not been activated? Please help me.

    I type in the code on the iTunes gift card but it says it has not been activate? Please help.

    If  the store that you bought it from is nearby then you could try going back to it and ask them to activate it properly. If it isn't, or if they can't/won't help, then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • How can I activate an iTunes gift card that says it's not properly activated?

    I'm trying to download an iTunes gift card and it says that I cannot activate it's because it's not properly activated. I really want to download it so I can buy some more songs. Please help me "activate" my iTunes card.

    iTunes gift cards must be redeemed before using.
    Help here > iTunes Store: How to redeem a code
    You can check the balance anytime here >  Account Home - Apple Store

  • HT201209 Every time I type in the code for my iTunes gift card, it says the code is not properly activated.

    I'm trying to redeem my iTunes gift card, and every time I type in the code, it says the code hasn't been properly activated.

    Are you able to take it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • HT204053 I redeemed my iTunes gift card on my iPod touch and then I changed my apple I'D and it says I have to enter a credit card number because I already submitted my gift card. So what do I do? Please help

    I redeemed my iTunes gift card on my iPod touch and then I changed my apple I'D and it says I have to enter a credit card number because I already submitted my gift card. So what do I do? Please help

    Anybody?????

  • HT2693 I bought an itunes gift card but when i try to redeem my account it says invalid code. I put in the code perfectly but its still not working. The shop wont take it back either, What should i do?

    I need help, i bought an itunes gift card but when i try to redeem my account it says invalid code. I even checked the code and i had it 100% right but its still not working. The shop in which i bought it wont take it back so i dont know what to do. Please help.

    iTunes Store: Invalid, inactive, or illegible codes

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