It says that itunes was not installed correctly, and i cant fix it. what do i do?
first it said that a file was missing and i needed to uninstall and reinsall. so i tried that and it did nothing. so i got the new virsion (10.3 ?) now it says that it was not installed correctly and i need to reinsall to fix it. so i did and it didnt do anything. i still get the same massage, "not insalled correctly. please reinstall"
Hello megszlee
It sounds like there was an issue when installing the update. The following article may be of assistance:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.
Similar Messages
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I have had problems with iTunes lately it says iTunes was not installed correctly and to reinstall. I tried 3x and still will not. Now I get a message it can not start because MSVCR80.dll is missing reinstall to fix??
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I was cleaning up my laptop to free up some disk space. I now can't get into my itunes ??? It's saying Itunes was not installed correctly error 7 (windows error 14003)
What do I need to re-install to get my itunes back?Is there also another message, Rob, citing a particular file? If so what is the name of the file? (Precise spelling, please.)
Are you running XP, Vista or 7? (I'm assuming 2000 must have just been a slip of the fingers.) -
I just tried to install latest iTunes version and install failed. A pop-up stated "iTunes was not installed correctly. Please reinstall iTunes. ERROR 7 (Windows error 1114)." I have a decent-sized iTunes library that is not backed-up to the cloud. How can I either get back to the previous iTunes version that was functioning OR install a new version without losing the Library?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I downloaded itunes. It initially indicated that the download was successful, however, when I click the itunes icon, it says "ituns was not installed properly". It then gives me the message "itunes has stopped working"
Not completely sure. But if you think it is an iTunes issue...... follow through this: Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
ALSO, if you feel like all your music will be gone as well follow through these 2:
> Downloading past purchases from App Store, iBookstore, and iTunes Store
> How to use your iPod to move your music to a new computer
IF YOU THINK ITS A COMPUTER ISSUE, RESTART YOUR COMPUTER BEFORE DOING ALL THIS. -
I have tried everything ....I need step by step instructions because I need my itunes back up and running! thanks
im getting the same error,but the update windows .NET framework is still not working, downloaded 2 Microsoft .net framework as suggested by apple support KB article, no go, didnt try creating a new user yet but since its still not working as tested its no use.please help need to update get my iTunes back and update my devices to iOS 5. reinstalled Quicktime and give me error : Please install Apple Application Support. TWO days now im getting crazy. no itunes no Quicktime, possiby no apples in the future
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ITunes was not installed correctly. Error 7 (Windows 7)
It all started when the apple software updater found updates for both itunes and quicktime. Ever since getting that update iTunes has never worked again.
I've googled this problem and tried all solutions. I tried uninstalling everything, rebooting, and re-installing itunes. I've tried repairing .net framework. I've even tried to use the revo uninstaller.
When I attempt to put iTunes back on the computer I get an error message saying something like:
Service apple mobile device failed to start. Verify that you have sufficient privileges.
I'm given an option to either retry, ignore, or abort. I've tried to retry, but the same message with the same options always comes up. I've tried ignoring, but when the install is done I get the same message that iTunes was not installed correctly error 7. Sometimes it will say the iTuneshelper wasn't installed correctly.
WIthout iTunes i can't add new songs to my iPhone and I can't get any future updates either. There must be a fix out there for this. Please help me.I've found something that may or may not be relevant.
Whenever I run CCleaner after installing iTunes I get the following registry errors:
Missing TypeLib Reference IUserHelper - {19D52A9A-379C-4720-BA00-3D396ECD24D7} HKCR\Interface\{915DA835-02FE-4953-92FA-624BDF5D85AB}
Missing TypeLib Reference IiPodManagerUI - {19D52A9A-379C-4720-BA00-3D396ECD24D7} HKCR\Interface\{D775A119-EAC2-4F28-B06E-8AC16F2695DA}
These always come back when I try and 'Repair' iTunes from the control panel.
Ideas anyone? -
I have the latest version of iTunes and when I went to go open it, it can't! It says: "iTunes was not installed correctly. Please reinstall iTunes.Error 7 (Windows error 126)" What do I do now? Should I uninstall and try installing it again? I don't want to loose any of my music and info. PLEASE HELP!
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(100023) -
when I install the program, all go good but when i open the program, it say: iTunes was not installed correctly, Please reinstall Itunes Error 7 (windows 193), After i do this but the same
Howdy Allux345.
After multiple installations of iTunes it can be frustrating when the issue isnt resolved. I was able to locate the following knowledge base article that specifically addresses the "Error 7" you are recieving.
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/TS3074
The Resolution section has different steps depending on what version of the Windows Operating System you're using. Since it can be a bad installation of these Windows files, pay close attention to the instructions on repairing if the file already exhists.
Thanks for reaching out to Apple Support Communities with your question.
Cheers,
Pedro D. -
Hi!
So i think i closed the wrong service at some point a few weeks back (apple mobile device) but iTunes remained working after that for another week. I then updated iTunes and i get the same "Service ‘Apple Mobile Device’ (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." every time. If i click ignore, just so i can access iTunes with out syncing my iPod (touch 2nd gen) i then get 'iTunes was not installed correctly. Please re-install iTunes. Error 7 (Windows error 193)" when it has all installed. I don't understand what the problem is anymore as I have looked at other questions on the apple website, carried out the advice and it hasn't work. Any of them.
Tings I have done:
- Wiped all iTunes and Apple data from my computer (if you search for 'iTunes' or 'Apple' nothing comes up apart from applets from system code.
- Attached iPod before iTunes install and updated drivers.
- Installed iTunes as 'Run as administrator'
- Uninstalled and re-installed the software nearly 20 times now and rebooted the computer in between everytime.
Please someone help because i really need to get music on my ipod and i enjoy the ease of use of iTunes compared to spotify or Windows Media Player.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
Regarding AMDS failures there is a hint in another thread that disabling the Windows Firewall before attempting to reinstall may help, otherwise take a look at the steps outlined in this post. Re: Can't install iTunes 12.1 on Windows 7 64-bit. I know they look a little daunting, but the process of generating the logs themselves isn't that hard to do. Extracting useful information from them is still a challenge but maybe something will leap out. If you want to post the log for the failed components for me to have a look at here or in the other thread please edit out any personal information, particularly your email address, first.
tt2 -
my itunes has gotten error 7 (windows error 14001) itunes wont even open it just says itunes was not installed correctly. someone help please
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
iTunes update 11.1.4 produces an error message R6034 "An applicaton has made an attempt to load the C runtime library incorrectly" When that error is acknowledged, a second windows error 1114 "error 7" displays "iTunes was not installed correctly". I also tried to downloadiTunes 11.1.4 at th Apple website and that did not work either-It stalled with an erro message that stated the "mobile service" would not open HELP!
Hi Doug! I was having the same problem but after reading a lot of answers I found the solution. First of all you need unistall ALL THE SOFTWARE OF APPLE from your computer, I mean BONJOUR, QUICKTIME, ITUNES, APPLE SOFTWARE UPDATE, APPLE MOBILE DEVICE SUPPORT and the other one that is from compatibility with apps of apple, after that you must verify if this folders are removed if they don't then remove it:
C:\Program Files\Bonjour
C:\Program Files\Common Files\Apple\
C:\Program Files\iTunes\
C:\Program Files\iPod\
If you have a 64-bit version of Windows, you'll need to confirm that the following folders have been removed:
C:\Program Files (x86)\Bonjour
C:\Program Files (x86)\Common Files\Apple\
C:\Program Files (x86)\iTunes\
C:\Program Files (x86)\iPod\
Then if you have ccleaner you can use it to clean all registers left, then reboot and try to install iTunes 11.1.4 again as administrator... That works for me, I hope that helps you too... -
Attempted to update iTunes on January 23rd and it appeared to install properly. When I tried to open iTunes on January 24th, it would not open and gave me an error message that said "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)" I then tried to reintall iTunes and it again appeared to install properly but when it attempted to open, I was given the same error message.
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. If you're using Vista or 7,now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP,head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever -
I tried to update iTunes to version 10.5.2 and now I can't open it. After it said it was successfully downloaded, it tried to open iTunes and it said iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127). I unsitalled iTunes and tried again, and nothing works. Help.
Doublechecking first:
I unsitalled iTunes and tried again, and nothing works
Where you using the following document as a guide for that? (The 7 can be produced by damage to the related software components, so the Verify iTunes and related components are uninstalled step is quite important.)
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
I have successfully installed itunes 10, then get an error message that reads, itunes was not installed correctly Error 7 (Windows error 127)
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
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