IT-Servicemanagement - Selection of Categories

Hi experts,
we using the IT-Servicemanagement which is based on Solution Manager 7.1 SP8.
We are already having around 10 000 changes/incidents on SP8.
However, we are always facing the problem, that endusers are selecting the wrong categories.
Today we did think about a possibility, not only to select category step by step, also to provide a searching-functionlity.
So that the users don't needs to know exactly where is the category.
I mean a similar functility, which SAP provides on Service Marketplace at creating an Incident (Component-Selection).
Does someonw know, if there is a functionlity in standard or how to achieve this?
Kind regards

http://scn.sap.com/community/it-management/alm/solution-manager/blog/2012/08/01/quick-tip--create-a-problem-category-in-solution-manager-71
HI Christian,
For more with solution Category you can go with this Link.
Regards,
Shashank

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Can I create a parent category for a series of categories?

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Hi Ganapathi
Nikhil is correct.
i assume that supplier want to register some more product category which is not in the system . sorry if i understood wrong.
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There is no fixed rule that whatever supplier register the product category and he will receive the PO or contract.
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Hi Naveen,
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R

Thanks Ray..
PRTC Shows all the transactions...Nothing is missing there...but the problem is
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Here is how it shows:
INBEL : Credit Card Documents Added To Trips
TripNo   RNo ExpnTyp   Amount Curr        Rate      Date      Document number CC
1234     001               36.75
1234     001               45.25 (missing in Trip)
... (repeating till 12)
1234     012               33.00
1234     012               12.00 (missing in Trip)
1234     013               22.00 (missing in Trip)
12 reciepts are there in this report with duplicated reciept number and 1 reciept not duplicated but not showed up in the trip.
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Dynamic select list: link to another page

Hi
Have following dynamic select list at the bottom in "product.php" page (www.dolls.com.sg)
<div id="selectcat">
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?>
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?>
</select>
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Thanks
Helmut

Change your code to this:
<div id="selectcat">
<form method="get" action="categories.php">
<select name="Categories">
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do {
?>
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} while ($row_rsCategories = mysql_fetch_assoc($rsCategories));
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?>
</select>
<input type="submit" value="View Dolls">
</form>
</div>
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Selective Product Category Replication

Hello everybody,
I am in SRM5 classic mode. I would like to replicate only selective material groups (product categories) to SRM from the R3 backend system. Is there any way this can be done?
Thanks
Venkat

Hello Venkat,
Yes , it is possible to replicate the selected product categories form R/3.
This can be achieved as follows. when you are defining the middleware settings for the customizing objects using the trasaction R3AC3. Here you will set the filter(3rd tab) based on the material group and activate the object adapter.
Hope this information will be helpful to you.
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Hi Experts,
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TOTAL STEPS 1
1. Execute formulas:       Failed in 1 sec.
2. IC Eliminations:        completed in 1 sec.
[Selection]
CHECKLCK= No
(Member Selection)
Version: ACTUAL
Entity: DMPI
Time: 2009.MAR
Product: PROD_CAT_001,PROD_CAT_002,PROD_CAT_003,PROD_CAT_004,PROD_CAT_005
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Execute formulasError
Unclosed quotation mark after the character string 'PROD_CAT_001'. in:
select [ID] from mbrPRODUCT where [CATEGORY]='PROD_CAT_001
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*DIM COPAACCOUNT   WHAT=[EXPORT_ALLOC_BASIS]='Stat Cases'; WHERE=<<<;      USING=COPAVVSCA;   TOTAL=<<<;
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*DIM DATASRC       WHAT=11_INPUT;   WHERE=11_ALLOC;   USING=11_INPUT;   TOTAL=<<<;
*ENDALLOCATION
Hope you could help me,
Marvin

Hi nilanjan,
I revised my code as shown below but I still get the same error. I really want to avoid selecting all product categories since there would be 450 members so I don't use select statements. I just want to select the product categories that have values so there would be no need to loop all 450 members because it's causing my logic to hang when validate and save it. Any suggestion on how I can select product categories that have value only?
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*RUNALLOCATION
*FACTOR=USING/TOTAL
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*DIM PRODUCT       WHERE=[CATEGORY]='%PRODUCT_SET%';   USING=<<<;   TOTAL=<<<;
*DIM CUSTOMER      WHAT=ALC_CG_01; WHERE=[SHPTO_LEVEL]='ALC_CG_01';   USING=<<<;   TOTAL=<<<;
*DIM DATASRC       WHAT=11_INPUT;   WHERE=11_ALLOC;   USING=11_INPUT;   TOTAL=<<<;
*ENDALLOCATION
*NEXT
*COMMIT
Thanks,
Marvin

FTP x64 Install - Error at Selecting Packages

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[*] Error: ^
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Last edited by MicrosoftSam (2008-07-31 18:21:22)

I had considered that my last post wasn't my usual 'as thorough as possible' was busy and also not quite sure what I could add that would be helpful.
Basically whether I was installing in vbox or not is probably a non-issue..
i've had the error before with FTP installs...
as I recall I could ALWAYS get around the problem by making SURE I had a net connection via wire that worked and then the actual problem my end I could always overcome by re-formatting the drive FROM within the arch install routine....
so basically if I went back and repartitioned the drive all would be well....
my guess is that there may be something that's fixed or soon to be fixed in the install.....dunno though...
Also, I LOVE and ONLY do FTP installs now.... I get a better sense of 'clean' when doing one...
Well, I hope you can see from the above that I didn't really know how to elaborate earlier.... this all may not be that helpful.
best wishes
Last edited by yvonney (2008-08-24 01:44:28)

Filter Panel - Add Categories

I use the Filter Panel extensively when editing images in ACR. Does anyone know how to add categories from the EXIF data to the Filter Panel? I want to select images where the flash hasn't fired so I can adjust them separately to those where the flash has fired. Obviously there is a significant White Balance disparity between the two. "Select Filter Categories" is greyed out when I right-click on the Panel. Can't for the life of me find anything that helps with this.
Thx
Steve
Message was edited by: Steverock58

Yes, well if Adobe want to have an item in their menu that says "Select Filter Categories" then maybe clicking on that should let you choose from the EXIF data at least.
As said, that can be quit a long list and also possible scrolling needed, but you can add your idea as a feature request, the link for this is present at the main Bridge Forum Page. The more that wish for it the higher chance it eventually will be realized.
Given they price-gouge their Australian customers by charging us more than they charge US customers, they are not on my list of good corporate citizens.
You can't simple compare prizes between different countries, this has also to do with the amount of potential customers, promotion budget etc etc. and often VAT and other taxes, US normally does not include VAT in advertising.
But I agree, somehow other people seem to have it better then ourselves...

Unable to display data in a chart, got error: No connection could be made .

Hi Expert,
I am running sample SH in OracleBI Answer. The retrived data in a table is fine, but I can't dispaly a chart.
Thanks
Helen
Here is the error message:
Error Generating Chart
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<saw:cvRow>
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<saw:cvRow>
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Edited by: user914594 on Feb 4, 2011 8:22 AM

Hi,
Check weather Oracle BI Javahost server is on or not.On if server is down.
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Srikanth

Tutorial Dreamweaver Cs5.5 The Missing Manual (Pg 998 - 1018) about adding dynamic data to your page

Hallo,
I did Tutorial: Displaying Database Info in the Missing Manual for Dreamweaver CS5.5.
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In the adressbar (Live View) I see the right adress: for example: http://localhost/cos...hp?productID=16, but for all productID's only the detailspage for productID are shown.
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But I don't understand what could be wrong in this line.
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Kind regards, Ans Hekerman

I can manually type in double brackets, like this:
$varProduct_rsDetails = "1";
if (isset($_GET["productID"])) {
$varProduct_rsDetails = $_GET["productID"];
this is accepted; no syntax-error report.
I can manually type in single brackets, like this:
$varProduct_rsDetails = "1";
if (isset($_GET['productID'])) {
$varProduct_rsDetails = $_GET['productID'];
this is also accepted; no syntax-error report.
Dreamweaver itself made this code:
$varProduct_rsDetails = "32";
if (isset($_GET[‘productID’])) {
$varProduct_rsDetails = $_GET[‘productID’];
this was not OK; there was a syntax-error report.
But strange enough, when I do paste this now from here, it is accepted.
So the problem has been, that DW created code that gave a syntax error.
I could repair it by replacing the single qoutes of DW, by typing single quotes in DW manually, or by typing in in DW manually double qoutes!!!
So maybe everybode was right!!!
But is was a very bad problem; maybe a "bug" of the program?
I repeated this about 10 times before I got the solution frome this Forum.

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Same boat here. Has been an issue where I have not been able to select any categories beyond the App home page. Everything comes up blank. It started a few months ago with just the Games page coming up blank. Now it has spread to all categories within the App Store. All my purchases have mostly been either off the main page or on the iPod istelf. Is starting to get frustrating.
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Thank you.

Authorization check based on item category on sales order (VA01 or VA02)

I want to be able to restrict authorization of users based on item category. We only want certain users to be able to select a certain item category. I know I'm going to have to check one of the userexits in MV45AFZZ. The issue I'm having is the authorization object .
The item category is field VBAP-PSTYV.
What we are going is having a item category for emergency orders. But this requires more manual steps to associate with the original order. We already have the emergency item categories defined and working (no credit check etc) so there's no reason not to have them added to the original order. The issue is its use has to be restricted so when the user selects an alternative item category it checks whether they have the authority.
Any help would be appreciated

Hi,
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Transaction
SU20 - Authorization Fields
SU21 - Authorization Objects
Create the field PSTYV in the Authorization Fields.
Then Create the authorization object and include this field along with the standard field ACTVT (which determines what activities can be performed by a certain user i.e. Create, Change or Display) & user-name
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Following link should help you:
[SAP Authorization Concept|http://help.sap.com/saphelp_wp/helpdata/en/52/671285439b11d1896f0000e8322d00/content.htm]
Hope that helps you.
Regards,
Saurabh

IT-Servicemanagement - Selection of Categories

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