Item categories for service cycle

Hi gurus
i'am configuring sales of service cycle , can any one say the process involved in it and the item categories for inquiry, quotation,order .. etc
regards
rajesh

HI,
please follow this link,
http://help.sap.com/saphelp_47x200/helpdata/en/b7/efac28fae811d1a5450060087a78eb/content.htm
Vrajesh

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Item Category for Services (Complaints) - Customizing price field and curr.

Hi Experts,
for a service company (thay have only services and no products) i have assigned to a transaction type the item category ZCOM which has assigned the following values in Customizing (SPRO):
Object Type:                             BUS2000160 (Customer Complaint Item)
Text Determination Procedure: COMP0001
Status Profile:                           CRMCOM_I
Action Profile:                           COMPLAINT_ITEM
I have also assigned the Business Transaction Categories to this item category:
BUS 2000115 Sales
BUS 2000120 Complaints
I am facing the following problems:
1. I can not put in a price for an item in the field "Net Value". Why that is not possible? I can not have the price in the master data
    of the product because the price is always different so this field has to be moficable. Do i have to assign another kind of item
    category?
2. Is it possible to put a default value EUR in the field Currency so that the user does not has to put always the value EUR in this
   field? Just the EUR currency will be used in this company.
3. May be it is possible to assign an item categoy which is more adecuate for service items like a copy from a standard item
    category? Anybody know a service product standard item category?
Best Regards
Oliver Schultze

Hi,
For your 1st question--
I think we can not put the Net value. Because the net value will come from price of the product as well as the pricing conditions. The net value in transaction is nothing but the product price and with some adjustment in conditions.
For the second question--
The currency will come from he BP data. The sold to party you have mainatined on your transaction check the currency is EUR or not. For this you go to BP and check in sales area data in biiling tab.
For thirduestion--
For as ervice product creation you have to give the item category as either SRVO or SRVM for service order product and service contract product.
I think you will get the idea from this
Cheers
Chinmaya

Item categories for Free of charge items

Hi Gururs,
In the standard SAP the Item categories AFNN,AGNN and TANN are defined. Can the free goods be determined in Inquiry and Quotation(in any sales document with document category other than C-i.e.Order). If not possible, then what is the purpose of defining AFNN and AGNN.
Thanks in advance
Ravi

Hi Sankar,
I can confirm that a free goods determination cannot be enabled for any sales document category other than C. In some of the OSS notes, it is clearly stated that free goods is meant only for sales document category C.
However the purpose of AGNN, and AFNN are not known. When i checked the configuration, these 2 ICs have configuration which are different from TANN in some of the aspects, especially the pricing field, that itself says that AGNN and AFNN are not meant for Free goods.
However, I will confirm on the purpose of these ICs in sometime, as I am exploring that.
YOU CAN READ THE OSS NOTE 549505 ON FREE GOODS, WHICH CONFIRMS THIS. IF YOU WANT THE NOTES, LEMME KNOW UR EMAIL ID.
Reward if this helps.
Content added by Navaneetha

How to default inv mtl accnt based on the item categories for all trxns

Hi all,
There is a requirement for defaulting inventory material account based on the item categories accounts defined in the category accounts window. instead of defaulting from the inventory organization parameters.
I researched on that and found that we need to do product line accounting setups and modify the accounting client extension code ( Cost Management PDF)
Am i correct in the approach? will i succeed if we go ahead and do these?
Need your kind comments....
Regards,
Prasad

Hi,
I can think of one of the probable solution for your requirement.
Your need to create new condition table with item Category as one of the key combination. I think you need to update the item category in field catalog as well as in Doc Structures. Then maintain free goods condition record all the item categories except for the Return item category. This way you can exclude free goods activation for return items.
Note : If the number of active item categories are more then it may be difficult to maintain condition records for the item categories.
Hope this will help
Regards,
Sanjay

BADI For Commitment Item Change for Service PO

Hi All,
I want to change the commitment item in the PR on change of Material Group . I used the BADI ME_PROCESS_REQ_CUST for changing the commitment item and its working fine for all types of PR except Service PR .
In service PR , its changing the commitment item only on clicking the Account Assigment button because at this instant only the BADI is getting trigger .
I want to change the commitment item without clicking the Account Assigment button (on pressing enter or at saving time ) .
Is there any way ?
Thanks
Manik L Dhakate

We are using User Exit MEREQ  EXIT_SAPLMEREQ_010
In our PR creation for ME51n, we are validating the Person through HR Org structure at the Point of Key in his Cost Center, whether he belong to his Department cost center, we use this User Exit MEREQ  EXIT_SAPLMEREQ_010. If he doesnu2019t not belong, the message pop up as u201C Please use your department cost centeru201D. This works very good in case of NB Document Type (Non stock & Materials).
We have customized ZCPR (Service PRs), but for service PRs, the place where we enter Account Assignment is Different screen, either it is planned or unplanned service, the system take you to another separate screen to key in Cost Center & GL, here the validation is not happening,
Please suggest & advice us, we tried in this BADI : ME_PROCESS_REQ_CUST, we can fix it. Any User Exit or BADI for Service PRu2019

No item category for service products

Hi,
we download service master (ta ac03) from R/3 to CRM via middleware. These products are stored in CRM as service products without item category group.
How to use these products in service transactions? I want to determine automatically an item category, but without item category group, I cannot maintain a correct determination...
Thanks for any help!
Regards
Jochen

Hi Jochen,
It is because Item Category Group which is present in R/3 is not present in CRM( e.g DIEN item category group for Service without delivery is not present in CRM and needed to be created).
Thus please create the same item category group in CRM.
SPRO Path:
Customer Relationship Management>Transactions>Basic Settings-->Define Item Category Group
Save it.
Download the product again.
Best Regards,
Pratik Patel
<b>Reward with Points!</b>

Re: Incorrect Committment Item Defaulting for Services Items

Purchase orders issued for services based upon material group are defaulting an incorrect commitment item. G/L account is defaulting correctly based upon valuation class assigned to material group. FMDerive contains assignment to derive commitment item from g/l. What is the missing link?
Update - problem is no longer occuring on purchase order, however problem is occuring on service entry sheet
Edited by: Cindy Ellis on Jul 23, 2008 9:59 PM
Update - purchase orders are correct, problem is occuring on the service entry sheets
Edited by: Cindy Ellis on Jul 24, 2008 7:31 PM
Original Posting - Purchase orders issued for services based upon material group are defaulting an incorrect commitment item. G/L account is defaulting correctly based upon valuation class assigned to material group. FMDerive contains assignment to derive commitment item from g/l. What is the missing link?

hi
check whether this sap notes can help
1110158 Contract Billing - DP90 not generate Debit Memo Request 08.04.2009
1130699 DP90 and message "No expenditure items found" 11.01.2008
1094018 DP90: Error message VPK1 310 even though costs exist 18.09.2007

Order type, Invoice type and Item categories for Nota Fiscal Brazil

Hi eveyone,
we have a company in Brazil implemented in SAP using a different SD Order type, Invoice Type and Item categories
as our mother company in Switzerland. Reason of that is because of the nota fiscal customization for Brazilian legal requirements.
We startet with a Project worldwide to rollout a global template within sales and distribution and are facing now exactly
the problem with those different order type, item categories and Invoice type.
Our local SAP partner in Brazil told as based on best practise we should have different types.
I checked the customization and it seems I can't use e.g.: the same Order type for Brazil and Switzerland because
the activation flag for nota fiscal is linked to the order type and no sales organization can be setted to slplitt the different processes.
Someone knows if there are some possibilities (maybe trough user exits or badi's) to use globally the same dovument types, item categoreis... globally?
Thanks in advance
Gaspare Guttadauro

Hi Gaspare Guttadauro,
I would strongly recommend to use the different document types and item categories as suggested by SAP. Since Brazil do have one of the complex taxation process in place hence to determine correct pricing the different document type will be required. Also functionalities like CFOP determination and nota fiscal relevance can be maintained.
Please feel free to revert the forum in case of any doubts.
Cheers
Atul

SRM Item Categories for Consignment, S/Contracting and STO

Hello All
We have a requirement centralize the bulk of procurement activities from ERP to SRM, but this includes making provision for Sub-Contracting, Consignment Stock and Stock Transfer Orders.
The thing is that requisitions with the Item Categories 'K', 'L' and 'U' are not made available to SRM (EBAN-EPROFILE remains blank).
Has anybody out there had a requirement for these types of procurement to be handled in SRM and, if so, what approach was followed?
Thanks for any input
Regards
Dave

Hi Dave
SAP dont support this functionality since there is no inventory stuffs handled by SRM
Only you can try enhancement but SAP will not support this functionlity if you implemented this.
http://wiki.sdn.sap.com/wiki/display/SRM/Documentation-BBP_CREATE_BE_PO_NEW
http://wiki.sdn.sap.com/wiki/display/SRM/BBP_CREATE_BE_PO_NEW-CreatePOin+backend
from thread extracted
In MAP_ITEMS (LBBP_PDMAPF01) you can find this coding:
LOOP AT i_be_items WHERE ITEM_CAT EQ c_item_cat_mat OR
ITEM_CAT EQ c_item_cat_third.
In your case, we enter this coding with the following:
i_be_items[1]-item_cat = 7 -> Stock Transfer
I would suggest that you try a modification here:
LOOP AT i_be_items WHERE ITEM_CAT EQ c_item_cat_mat OR
ITEM_CAT EQ c_item_cat_third OR
ITEM_CAT EQ 7. " Modification for Stock Transfer
if you want to create a STO w.r.t Shoping cart for a stock materials, you can do it by enhancement in classic scenario.
BR
Muthu

Item Categories for Billing

Hi Gurus,
Good day. Each Billing type can process certain Item Categories. Please kindly advice where can this be configured/check.
Thank you in advance.
Regards,
Rellie

Hi,
item category in billing is copied from your sales order if is order related billing and from delivery if it delivery related billing.
your can cutomiuze in Tcodes VTFA - order to billing copy control
VTFL- Delivery to billing copy control .
Thanks & Rega

Fund Center & Commitment ITem Derivation for Service Procurement

HI,
My scenario is for construction business. There are number of services which are procured. PO is raised to the vendor. All these services gets booked under one GL account.
Each of this service is budgeted separately. I have created separate CI for all these services (But one FC). I am not able to derive the FC & CI automatically for individual service.
Can anyone help us in this.
Thanks & Regards,
Ajay

Thanks Eli.
I have now maintained derivation rule. With some BADI's & exits system is picking up the correct commitment item against service master. Now the problem is, if PO is for single service then system checks budget correctly. But once I put multiple service master (having separate CI in FMDERIVE), system picks up commt item against line item 0010 & post both the transaction against that CI consuming budget.
I need entry to be posted to individual commt items.
Let me know if any changes are required to be done.
Thanks & Regards,
Ajay
Edited by: Ajay Gupte on Jun 11, 2011 3:52 PM

PO item overview with item details for service POs

Hi experts,
Is there any standard report to see the PO Item overview short description data with Item-services details in case of service POs.
We raise the service pos with service short description in Item overview and against that short description we maintain service nos in item-services.
we want to see the PO wise item overview short description with item services in one report.
we have already seen ME2S,MSRV1 to 6,ME80FN, but its not serve our purpose.

hi
go to me80fn
here press shift F4
then u will get fields to add here at item level select the item cat and acct assignment
now give item cat 9 and acct assignment as k
then execute
now u will get the report ,choose po histry mode here u will get what u want
similarly u can try it with me2n
regards
kunal

Erorr FMDERIVE in Multiple Line item transaction for Service

Dear Gurus,
When trying to create PR and Maintenance order via ME51N and IW31 i have some problems. my Derivation doesnt works for multiple service numbers when i create MM/PM transaction like PR service and Maintenance order service, my derivation always updating the last service number.
Please Help,
Regards,
Angga Saputra

Hi Harsh,
I think you are trying to amalgamate 3 processes which is quite ambitious by all means :). However in my past experience we have been able to track these articles but playing around using the standards. Customer return was a process through which an article was brought in a seperate storage location for repair and was sent out for repair using sub contracting process, after repair it was again sent out to the customer with the sales process. Of course there were quite a few physical processes that were needed to support this. We started to think but than refrained ourselves from using batches and serial numbers for this.
Regards
Kaizad

Swap between two different item categories in sales orders for sub-contracting

Dear gurus,
my requirement is to have the ability to swap between two different item categories for sales orders for sub-contracting.
This should be controlled by a combination of the material and a value maintained the Usage field in the Customer Material Info Record (for example by entering a ‘V’). A combination of Sales Doc Type, Item Cat Group and Usage should result in the creation of a purchase requisition.
In the event that a process order is required instead of a purchase requisition (i.e. the product is to be manufactured in-house instead of sub-contracted) the user must have the ability to change the Item Category within the sales order to produce a process order.
The user would just change the item category within the sales order, and the system would automatically remove the purchase requisition assigned to the SO, and create a process order and assign it to the SO.
Can you suggest any possible solution?
Thank you in advance.

Hi Majlo,
In my system, I checked. First created sales order with third party line item and then changed item category to normal item category.
Till Purchase order not created, I can change Item category of my sales order line item.
In this case SAP inform by log and once save delete purchase requisition of that line item .
For this you need to assign another item category as an manual item category in SPRO Item category assignment.
After this user can manually change item category to other one manually, if PO do not exist.
Please let me know if your query is different.
Regards

Change item categories purchasing

Hello,
I found thread 1582236 via google. It nicely explains how to get the "invoice receipt" flag out of the purchase order by default (text below). I tried to change the customizing like described via IMG path:
Materials Management>Purchasing>Define External Representation of item catagories>0/Standard
But for me this customizing for "Define External Representation of Item Categories" is all in grey. I am not able to add new items categories or to change the existing ones.
So can it be, that it is not possible to change item cats attributes ("Define External Representation of Item Categories") for purchase orders, or can someone confirm that it is changeable?
Thanks
Hi Ashish,
Basically when you talk about procurement, it is always chargeable (that means purchasing of materials or services mostly purchased at a certain price. That means when it is chargeable, defnetly there must be invoice (accounts payable to vendor) for that perticular item (that can be for material or a service) in the purchase order.
In above, case the Invoice Receipt Indicator is set (indicator set automatically) in the Invoice Tab of the Item details in the PO. And that specifies whether an invoice receipt is linked to the purchase order item.
Note: If the Invoice indicator is not set, the means goods are to be delivered free of charge.
And the above is based on the default configuration that is available in the system, but it can be customized as per your specifications, is as follows:
Steps for that configuration setup:
--> Display IMG (SPRO)
--> Materials Management
--> Purchasing
--> Define External Representation of item catagories (click it)
--> Here you can set the IR indicator depending on the type of procurement for the Item catageory (lie, std, thridparty,etc)
--> click it, by choosing the required combination of item cat(internal) : item cat(external)
and, in the control: invoice receipt
set the Invoice Receipt (this is only an indicator and it specifies that the PO item is chargeable and is to be invoiced. But it can be changeable (remove or set the flag) by user (when the item is delivered free of cost), it is just a link for PO item.
And there is one more indicator IR indicator firm.
there are TWO options:
--> firm in PO (if you set this indicator, user can not change while creating or changing the PO)
--> changeable in PO (if this indicator is set, it can be changeable if requires at the time of creation or change of PO through ME21N /ME22N)
And also
--> Display IMG (SPRO)
--> Materials Management
--> Purchasing
--> Maintain account assignment categories (click it)
And here, also you can set the same by choosing your required /specific account assignment categories combination.
Note: If you set the Invoice Receipt indicator in the CONFIGURATION (that is in Display IMG) and this will effect to the entire process for all users. So, please goahead by keeping all these things in your mind and in concern with the team.
Hope it clarifies you,
Regards,
Srin

yes I can confirm what JouLes wrote. But you can only change what I told you before.
if you can do customizing on anything else, then you should be able to do it here too, there is no authorization object for a specific IMG area or knot. either you have authorization for customizing or not.
Are you in a developement client? In production client it is not possible to do this customizing.

Item categories for service cycle

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