ITune launch failure
Hi, I'm new here and I'm hoping someone can help me out. I'd really appreciate it.
A few days ago I was moving my icons on my desktop and I accidently set my iTunes icon on top of my Firefox icon. A pop up came up, but I don't remember what it said (although I wish I could). Afterwards, I couldn't open iTunes. It'll appear in my taskbar for a splitsecond and then disappear. I can't even open my iTunes folder in My Music folder.
I tried following this: iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch failures. I created a new account and tried opening iTunes there and it worked. So I tried Remove iTunes Plug-in, Remove iTunes Preference files, and Check for content files with issues, but like I said I can't open my iTunes folder at all. When I moved my iTunes folder onto my desktop and opened iTunes, it still wouldn't open but a new iTunes folder appeared in My Music folder.
I've also tried uninstalling and reinstalling iTunes, but it still won't open.
I'd really appreciate some help. This is quite distressing. I really don't want to have to delete my music and import all of them again :[
Windows XP
I went a step further than before and got itunes running again.
The Updater had also installed Quicktime.
I launched quicktime, it appeared to be configuring and then launched. Then when I run Itunes now it is working...
Hope this is your problem also.
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I'd appreciate some help... Thanks!Make sure that you are the adminstrator on the computer. You also want to make sure that you have windows 2000 serivce pack (4), or Windows XP Home or Pro service pack (2). You do this by right clicking on your my computer icon and selecting properties. Once you are under properties go to the general tab. Once you have done that type in on the support page how to uninstall itunes and quicktime for windows. Once you have uninstalled the programs make sure you restart your computer. Once the computer is back on make sure that you have all of your anti virus programs, pop up blocker, and your firewall disabled. After that download itunes and make sure that you save the file. Make sure that you save the program somewhere you will remember where it is at. My documents or the desktop would be my suggestion. After you do all of that you should be good to go.
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Dell dimension 2400 Windows XPHere is some stuff to get you started.
First be sure your system is free of viruses and spyware, if you don’t have a spyware scanner Ewido is free:
http://www.ewido.net/en/download/
The first question is does Quicktime work? iTunes can’t work if Quicktime doesn’t.
Try opening the Quicktime player and play a track.
If Quicktime doesn't work, uninstall it.
Then download and install the stand alone Quicktime without iTunes (the second option in the link):
http://www.apple.com/quicktime/download/win.html
If Quicktime does work, work through this article on troubleshooting launch failures:
http://docs.info.apple.com/article.html?artnum=302856
Ask again if you are not successful -
PowerPoint Launch Failure - Shared Library
-------------------------
Application launch Failure
The application "PowerPoint" could not be launched because of a shared library error: "4<Microsoft PowerPoint><OpenGLLibrary><CFMPriv_AGL>"
- That is the message I get as soon as I double click on PowerPoint. Both Word and Excel work fine. All of the other apps I have seem to work fine. I am running 10.3.9. I have 1 Gig of RAM.
- SteveRidesSteel has an iBook G4 that also has the same problem. He is running 10.4.7
- Casey has the same problem.
- Several people all over the internet have had shared library errors after installing various games.
- There apparently is a Shared Library Error when updating to OS X 10.4.3
- There appears to be a problem with some applications due to a upgrade for Quicktime. This message .....
'The application "(Game Name) Install" could not be launched
because of a shared library error: "BaseInstaller Carbon"'
seems to be unique to Games. This is NOT the error message I get.
--------- This is what I've done ------------------------
---> I have reloaded the entire MS Office Suite.
---> and then reloaded all of the updates from MS.
---> Word (11.2.3), PowerPoint (11.2.4), Excel (11.2.5)
---> I've trashed all of the preferences
---> I've trashed all of the Caches
---> I've repaired all of the disk permissions.
---> The error code I get (I found it in the Utilities Console) is -2804.
which means, thanks to Mike Conniff:
cfragNoLibraryErr = -2804, /* The named library was not found
- this is a CarbonLibrary
---> Both Quicktime (7.1.3) and iTunes (6.0.5) updated via AutoUpdate
---> Someone has suggested that Fonts might be a problem but, I haven't
changed any Fonts since I bought the computer. I did turn-off a lot
of Fonts I don't use. None of them were related to any system Fonts.
---> http://support.microsoft.com/kb/842646/en-us
- I DON'T get a Carbon Library error message, per se.
- If there is a problem with a damaged or corrupted file,
wouldn't upgrading to a new version (OS X 10.4, for example)?
---> I've removed all of the .plist files and started over.
---> I DON'T have Internet Explorer or Entorage loaded on my computer
---> The last app I installed on my computer was FileMaker 8.0 Advanced.
So, I've attempted to combine a bunch of related threads.
------- Questions
Is there a way to watch the files (libraries) that are active and what programs are using them? Also, if I don't have any other apps running, would the OpenGLLibrary necessarily be shared by something else?Hi Rich,
I followed your advice. Here is what happened. The clip I've included is from the time I turned on the computer, opened Safari, connected to AOL for email, and then opened the posting from the Mac Forum. I haven't opened any pics, so not sure why I have jpeg failures. Then I opened PowerPoint.
Console.app (results of Console.log)
Mac OS X Version 10.3.9 (Build 7W98)
2006-10-08 20:26:16 -0700
2006-10-08 20:26:31.227 MagicMenuHotKeyDaemon[415] Started
Corrupt JPEG data: 18 extraneous bytes before marker 0xd9
Not a JPEG file: starts with 0x38 0x42
Not a JPEG file: starts with 0x38 0x42
Not a JPEG file: starts with 0x38 0x42
Not a JPEG file: starts with 0x38 0x42
Not a JPEG file: starts with 0x38 0x42
Not a JPEG file: starts with 0x38 0x42
Not a JPEG file: starts with 0x38 0x42
Not a JPEG file: starts with 0x38 0x42
Not a JPEG file: starts with 0x38 0x42
Not a JPEG file: starts with 0x4a 0x47
Not a JPEG file: starts with 0x4a 0x47
Corrupt JPEG data: 189 extraneous bytes before marker 0xd9
Corrupt JPEG data: 105 extraneous bytes before marker 0xd9
Launch failed with error code -2804
The launch failed with errror code -2804 is the only thing that showed up when I tried to launch PowerPoint.
Console.app (results of System.log)
Oct 8 20:25:22 localhost syslogd: restart
Oct 8 20:25:22 localhost syslogd: kernel boot file is /mach_kernel
Oct 8 20:25:22 localhost kernel: standard timeslicing quantum is 10000 us
Oct 8 20:25:22 localhost kernel: vmpagebootstrap: 253764 free pages
Oct 8 20:25:22 localhost kernel: migtable_maxdispl = 68
Oct 8 20:25:22 localhost kernel: IOKit Component Version 7.9:
Oct 8 20:25:22 localhost kernel: Wed Mar 30 20:07:52 PST 2005; root(rcbuilder):RELEASE_PPC/iokit/RELEASE
Oct 8 20:25:22 localhost kernel: Copyright (c) 1982, 1986, 1989, 1991, 1993
Oct 8 20:25:23 localhost kernel: The Regents of the University of California. All rights reserved.
Oct 8 20:25:23 localhost kernel:
Oct 8 20:25:23 localhost kernel: using 2621 buffer headers and 2621 cluster IO buffer headers
Oct 8 20:25:23 localhost kernel: USBF: 22.154 AppleUSBOHCI[0x1ad5000]::start OHCI controller will be unloaded across sleep
Oct 8 20:25:23 localhost kernel: USBF: 22.256 AppleUSBOHCI[0x1ad5800]::start OHCI controller will be unloaded across sleep
Oct 8 20:25:23 localhost kernel: USBF: 22.264 AppleUSBOHCI[0x1aa3000]::start OHCI controller will be unloaded across sleep
Oct 8 20:25:23 localhost kernel: USBF: 22.468 AppleUSBOHCI[0x19a6000]::start OHCI controller will be unloaded across sleep
Oct 8 20:25:23 localhost kernel: WARNING: ATA Drive claims FLUSH CACHE EXT feature support but does not claim Extended LBA feature support
Oct 8 20:25:23 localhost kernel: Local FireWire GUID = 0x3065ff:0xfeed01f6
Oct 8 20:25:23 localhost kernel: Security auditing service present
Oct 8 20:25:23 localhost kernel: BSM auditing present
Oct 8 20:25:23 localhost kernel: From path: "/pci@f2000000/mac-io@17/ata-4@1f000/@0:9,\mach_kernel", Waiting on <dict ID="0"><key>IOPathMatch</key><string ID="1">IODeviceTree:/pci@f2000000/mac-io@17/ata-4@1f000/@0:9</string></dict>
Oct 8 20:25:23 localhost kernel: Got boot device = IOService:/MacRISC2PE/pci@f2000000/AppleMacRiscPCI/mac-io@17/AppleKeyLargo/ata- 4@1f000/KeyLargoATA/ATADeviceNub@0/IOATABlockStorageDriver/IOATABlockStorageDevi ce/IOBlockStorageDriver/Maxtor 6Y120L0 Media/IOApplePartitionScheme/xxxxxxx (120)@x
Oct 8 20:25:23 localhost kernel: BSD root: disk1s9, major 14, minor 12
Oct 8 20:25:23 localhost kernel: Jettisoning kernel linker.
Oct 8 20:25:23 localhost kernel: Resetting IOCatalogue.
Oct 8 20:25:23 localhost kextd[87]: registering service "com.apple.KernelExtensionServer"
Oct 8 20:25:27 localhost kernel: Matching service count = 2
Oct 8 20:25:29 localhost kernel: NVDANV10HAL loaded and registered.
Oct 8 20:25:31 localhost kernel: AppleRS232Serial: 0 0 AppleRS232Serial::start - returning false early, Connector or machine incorrect
Oct 8 20:25:33 localhost kernel: ROM ndrv for NVDA,NVMac is too old (0xb690c0f5)
Oct 8 20:25:34 localhost SystemStarter: Welcome to Macintosh.
Oct 8 20:25:35 localhost lookupd[152]: lookupd (version 324.13) starting - Sun Oct 8 20:25:35 2006
Oct 8 20:25:35 localhost ConsoleMessage: Starting SecurityServer
Oct 8 20:25:35 localhost ConsoleMessage: Starting Apple Multicast DNS Responder
Oct 8 20:25:35 localhost ConsoleMessage: Selecting SymDC Extension
Oct 8 20:25:35 localhost ConsoleMessage: Starting kernel event agent
Oct 8 20:25:35 localhost ConsoleMessage: Starting timed execution services
Oct 8 20:25:35 localhost ConsoleMessage: Initializing network
Oct 8 20:25:35 localhost kernel: UniNEnet: Ethernet address xx:xx:xx:ed:xx:f6
Oct 8 20:25:35 localhost kernel: IOFireWireIP: FireWire address xx:xx:xx:ff:fe:ed:01:f6
Oct 8 20:25:35 localhost configd[112]: updateConfiguration(): no preferences.
Oct 8 20:25:36 localhost SystemStarter: Starting SecurityServer
Oct 8 20:25:36 localhost SystemStarter: Starting Apple Multicast DNS Responder
Oct 8 20:25:36 localhost mDNSResponder[198]: mDNSResponder-58.8.1 (Jan 31 2005 21:11:41) starting
Oct 8 20:25:36 localhost ConsoleMessage: Checking disks
Oct 8 20:25:36 localhost SystemStarter: Selecting SymDC Extension
Oct 8 20:25:36 localhost SystemStarter: Starting kernel event agent
Oct 8 20:25:36 localhost SystemStarter: Starting timed execution services
Oct 8 20:25:36 localhost diskarbitrationd[113]: disk1s9 hfs CD921C3E-3B12-39AB-86CE-2238DA868573 xxxxxxx (120) /
Oct 8 20:25:36 localhost diskarbitrationd[113]: disk2s0 cd9660 00000000-0000-0000-0000-000000000000 Jun 23 2004 [not mounted]
Oct 8 20:25:36 localhost SystemStarter: Initializing network
Oct 8 20:25:36 localhost SystemStarter: Checking disks
Oct 8 20:25:36 localhost diskarbitrationd[113]: disk0s3 hfs xxxx-xxxx-xxxx xxxxxx (160) /Volumes/xxxxx (160)
Oct 8 20:25:36 localhost ConsoleMessage: Starting File Deletion Tracking services
Oct 8 20:25:36 localhost ConsoleMessage: Starting Norton Volume Assist services
Oct 8 20:25:37 localhost kernel: NVDA,NVMac: vram [xxxx:xxxx]
Oct 8 20:25:37 localhost SystemStarter: The "HasShadow" window property is obsolete. Use CGSSetWindowShadowAndRimParameters(cid, wid, 0.0,0.0, 0,0, CGSNoShadowStyle) to turn off the window shadow instead. Set a break-point on CGSLogMessage to find out where this property is set.
Oct 8 20:25:37 localhost syslogd: /dev/console: Input/output error
Oct 8 20:25:37 localhost init: kernel security level changed from 0 to 1
Oct 8 20:25:38 localhost kernel: UniNEnet::monitorLinkStatus - Link is up at 100 Mbps - Full Duplex
Oct 8 20:25:38 localhost DirectoryService[241]: Launched version 1.8.4 (v258.2)
Oct 8 20:25:38 localhost loginwindow[224]: Sent launch request message to DirectoryService mach_init port
Oct 8 20:25:41 localhost configd[112]: posting notification com.apple.system.config.network_change
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Oct 8 20:25:41 localhost mach_init[2]: Server 0 in bootstrap d03 uid 0: "/usr/sbin/lookupd": exited as a result of signal 1 [pid 152]
Oct 8 20:25:41 localhost configd[112]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/set-hostna me
Oct 8 20:25:45 localhost netinfod local[142]: unable to bind to parent - RPC: Timed out
Oct 8 20:25:49 localhost lookupd[252]: lookupd (version 324.13) starting - Sun Oct 8 20:25:49 2006
Oct 8 20:25:49 localhost ConsoleMessage: Starting network time synchronization
Oct 8 20:25:49 localhost ntpdate[261]: ntpdate [email protected] Fri Sep 12 18:30:10 PDT 2003 (1)
Oct 8 20:25:49 localhost ConsoleMessage: Loading Shared IP extension
Oct 8 20:25:50 localhost mach_init[2]: Server 0 in bootstrap d03 uid 0: "/usr/libexec/fix_prebinding": exited with non-zero status 1 [pid 305]
Oct 8 20:25:50 localhost ntpdate[261]: step time server 17.254.0.26 offset 0.413609 sec
Oct 8 20:25:50 localhost ConsoleMessage: Starting network file system
Oct 8 20:25:50 localhost ntpd[321]: ntpd [email protected] Fri Sep 12 18:30:03 PDT 2003 (1)
Oct 8 20:25:50 localhost ntpd[321]: precision = 8 usec
Oct 8 20:25:50 localhost ConsoleMessage: Starting printing services
Oct 8 20:25:51 localhost NUMCompatibilityCheck[303]: OS version 0790 accepted as okay.
Oct 8 20:25:51 localhost automount[341]: automount version 57
Oct 8 20:25:51 localhost automount[347]: automount version 57
Oct 8 20:25:52 localhost set-hostname[360]: setting hostname to localhost
Oct 8 20:25:55 localhost ConsoleMessage: Loading IP Firewall extension
Oct 8 20:25:55 localhost SystemStarter: Loading IP Firewall extension
Oct 8 20:25:56 localhost SystemStarter: Waiting for Network extensions
Oct 8 20:25:57 localhost kernel: IP packet filtering initialized, divert enabled, rule-based forwarding enabled, default to accept, logging disabled
Oct 8 20:25:57 localhost kernel: IPv6 packet filtering initialized, default to accept, logging disabled
Oct 8 20:25:57 localhost kernel: IP firewall loaded
Oct 8 20:25:57 localhost ConsoleMessage: Starting internet services
Oct 8 20:25:57 localhost SystemStarter: Starting internet services
Oct 8 20:25:57 localhost xinetd[382]: 382 {init_services} no services. Exiting...
Oct 8 20:25:59 localhost diskarbitrationd[113]: disk2s0 xxxxx 00000000-0000-0000-0000-000000000000 Jun 23 2004 /Volumes/Jun 23 2004
Oct 8 20:26:02 localhost SystemStarter: Waiting for Printing Services
Oct 8 20:26:35 localhost last message repeated 11 times
Oct 8 20:26:44 localhost last message repeated 3 times
Oct 8 20:26:44 localhost SystemStarter: Startup complete.
Oct 8 20:26:51 localhost crontab[424]: (root) LIST (xxxxx)
Oct 8 20:26:51 localhost NortonMissedTask - Child #1[425]: About to launch child 1
Oct 8 20:26:51 localhost /Library/Application Support/Norton Solutions Support/Scheduler/schedLauncher[425]: launch for id = 0 event = oapp result = 0
Oct 8 20:30:39 localhost Norton Volume Assist[236]: Beginning volume snapshot on 'xxxxxxx (120)'.
Oct 8 20:30:39 localhost Norton Volume Assist[236]: Saving low level disk info for 'xxxxxx (120)'.
Oct 8 20:30:39 localhost Norton Volume Assist[236]: Saving HFS Plus information for 'xxxxxxx (120)'.
Oct 8 20:30:46 localhost Norton Volume Assist[236]: Saving wrapper information for 'xxxxxxxx (120)'.
Oct 8 20:30:47 localhost Norton Volume Assist[236]: Finished saving 'xxxxxxx (120)'.
Oct 8 20:30:47 localhost Norton Volume Assist[236]: Beginning volume snapshot on 'xxxxxxxx (160)'.
Oct 8 20:30:47 localhost Norton Volume Assist[236]: Saving low level disk info for 'xxxxxxxx (160)'.
Oct 8 20:30:47 localhost Norton Volume Assist[236]: Saving HFS Plus information for 'xxxxxxxxxxx (160)'.
Oct 8 20:30:48 localhost Norton Volume Assist[236]: Finished saving 'xxxxxxxxx (160)'.
Oct 8 20:31:49 localhost /Applications/Safari.app/Contents/MacOS/Safari: * Warning: ATSUSetFontFallbacks has been deprecated. Use ATSUFontFallbacks objects instead. *
Oct 8 20:55:15 localhost /Applications/Safari.app/Contents/MacOS/Safari: * Warning: ATSUMeasureText has been deprecated. Use ATSUGetUnjustifiedBounds instead. *
----- at this point I tried PowerPoint again ----------
there were no more entries when I tried to open PowerPoint. -
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Launch Failure
The main Drive Genius application could not be found. Please copy the application from the Drive Genius install DVD to your local hard disk; or if you have removed Drive Genius then please use the uninstaller in the main applciation to remove it properly.
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JOxlHi Auderrick,
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Thank you.
The situation with these changed up a bit with the introduction of the iTunes 10.5.x versions and above. (A "new problem wearing old trousers" event.) I have a note in the Full Host Bar about it, though it's speculative. Here's the content of the post there:
There's various possible causes for DEP errors when launching iTunes for Windows. But in recent times we've been able to get past a number of them by updating folk's QuickTime Player to the latest version. For example:
Re: When I tried to update to 10.6.3 it failed
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How to stop the iTunes launching when play/pause is pressed? PLEASE HELP
I have a macbook pro 13 inches. When I play computer game, during an intense battle, I always accidently press the play/pause button.
Immediately, the iTunes launch, which will make my game go frozen and I would always lose the battle. This make me extremely frustrated, I have lose so many battles cause of this problem. I know that I could turn the top row of my action keys to Fn keys. That would solve my problems, right? But no. Becuase I use those keys very often. It would be awful without them. For example, the screen brightness, the mission control, the keyboard back-lit light, the volume adjust. Without all these, my mac experience would be awful. Im just wondering if there are other solution beside for turning the Fn keys on.
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AppleWorks -
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This system is not letting me edit my own post, to correct information that this system attached to my post.
This question relates to itunes running on an imac desktop running OS X 10.9.5 (13F34) -
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Hi,
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Hope this helps. -
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=iTunes automatically opens=
Right click on iTunes in Dock and see if "Open at startup is checked"
See if a device is attached and "open iTunes when iPod is connected" is selected. https://discussions.apple.com/message/16483979#16483979
Check for other iTunes preference settings that might cause this.
Hacks to stop Bluetooth speaker from starting iTunes -
http://forums.macrumors.com/showpost.php?p=19045335&postcount=4
LincDavis June 2014 post - https://discussions.apple.com/message/25998941 -
When I click to open Firefox, iTunes launches instead, and no Firefox browser window appears.
Actually... I take it back. I TRIED to update to 16.0.2, but I keep getting the error message that Firefox must be closed first. I'm using Chrome to send these messages, and have also closed iTunes, in case that was contributing to the problem. No use... I can't install the upgrade.
HELP! -
mac osx 10.6.8 itunes launches automatically and will not respond to quit or force quit in the Activities Monitor. When I quit or go into the Activities monitor and try to quit, it goes off, briefly, then immediately relaunches. If i turn the computer off, and then on, iTunes launches automatically. ITunes 10.4. The only thing I remember doing different, lately, is I just updated a couple of days ago. Has anyone else had this issue? Thanks!
Reset the page zoom on pages that cause problems, make sure that the window is not maximized:
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*http://kb.mozillazine.org/Zoom_text_of_web_pages -
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The application "Word" could not be launched because of a shared library error: "<Word> <CarbonLib> <CFMPriv_OpenScripting> "
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