ITune Store can't open

just updated iOS6 on my iPAD (2nd generation)...found out that iTune Store can no longer open, totally blank...anyone can extend any assistance to restore my iTune Store?

Refer to this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368

Similar Messages

  • ITunes store can not open because the "connection was reset"

    I keep getting this message when I try to access the store. It says that the connection was reset and to make sure my internet connection is active. My internet IS active and I have downloaded the latest version of iTunes. Please help.
    Thanks,
    Caroline

    Okay here it is, thanks for the help!
    Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
    Gateway M-6816
    iTunes 9.2.1.5
    QuickTime 7.6.6
    FairPlay 1.8.20
    Apple Application Support 1.3
    iPod Updater Library 9.2d4
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.1.0.62
    Apple Mobile Device Driver 1.49.0.0
    Bonjour 1.0.5.11 (214.3)
    iTunes Serial Number
    Current user is not an administrator.
    The current local date and time is 2010-08-09 17:24:46.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    iPodService 9.2.1.5 is currently running.
    iTunesHelper 9.2.1.5 is currently running.
    Apple Mobile Device service 3.1.0.0 is currently running.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {9A3FCC4C-2719-4A50-8C7D-CE45E2EC7898}
    Description: Intel(R) PRO/Wireless 3945ABG Network Connection
    IP Address: 10.0.0.5
    Subnet Mask: 255.255.255.0
    Default Gateway: 10.0.0.1
    DHCP Enabled: Yes
    DHCP Server: 10.0.0.1
    Lease Obtained: Mon Aug 09 16:58:11 2010
    Lease Expires: Tue Aug 10 09:14:29 2010
    DNS Servers: 10.0.0.1
    10.0.0.1
    Adapter Name: {4D02B4E3-A221-4A85-9C6E-2C9F603265F5}
    Description: Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Wed Dec 31 18:00:00 1969
    Lease Expires: Wed Dec 31 18:00:00 1969
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: Yes
    HTTP Proxy: 127.0.0.1:5555
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection was reset.
    Connection attempt to iTunes Store was unsuccessful.
    The network connection was reset.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iPhone activation server unsuccessful.
    The network connection timed out.
    Last successful store access was 2010-06-18 17:01:11.

  • OS X Mavericks, problems with all apps, can not open App Store, messages, contacts, face time etc... only safari, iTunes, mail can be opened....

    Can not open App Store, messages, contacts, face time, contacts, photo booth etc... only safari, iTunes, mail can be opened.... help me.

    Lanny here are the startup key sequences on wired keyboards to know for future reference:
    SHIFT - safe boot.
    command-S single user mode to run fsck
    command-R to run a recovery boot.
    command-option-P-R to reset the PRAM on Macs younger than 4 years, or whose PRAM battery is younger.
    command-option-O-F to boot into open firmware.
    D key to boot hardware test on an Intel Mac - for pre-July 20, 2011 Macs, this means having the original installer discs.
    Option key - Startup Manager.
    Option = Alt key on Windows keyboards.
    Command key may be Windows key on Windows keyboards, or cloverleaf or Apple logo key on Apple keyboards.
    Other startup sequences are here:
    http://support.apple.com/kb/ht1533

  • I can not get into itunes store, it wont open, was fine before. Installed 10.2 thinking it would help. gives error code 306

    Since installing McAfee I have noticed my itunes store will not open. I tried downloading version 10.2 and nothing. It gives me an error cod 306, and tells me they couldnt complete my request and an unknown error has occured. I don't know if the 2 are related but Its frustrating because it was working fine before!?

    Do the instructions for the 306 in the following link help?
    Error 306

  • Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

    Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

    If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
    This should take all the music off your phone .Then you can resync the music back on to it.
    If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

  • My itunes store won't open and i don't know what to do.

    please help!

    Hi...
    My itunes store won't open
    Try reinstalling iTunes >  http://www.apple.com/itunes/
    And try here >  Can't connect to the iTunes Store
    edited by:  cs

  • TS1717 itunes store won't open to matter what I do! HELP how do I fix this?

    Ever since I got a new computer with windows 7 my itunes store would not open, so I couldn't buy anything and more importantly I couldn't get updates.
    It claimed there was something wrong with my internet connection, but there's nothing wrong with the wifi connection.
    a blank screen with 'itunes store' on it is all I get when I try to get to the itunes store.
    It hasn't updated with ANY of the ios updates for my phone hasn't been updated in over a year.
    I reset my phone a few nights ago to get rid of old photos and videos so I could just get new ones instead of manually going and deleteing them all, but now it won't connect to my itunes. So I can't sync it and get my phone back to use.
    It's just show a blank screen that says 'iphone'. I don't know why it won't connect or is rejecting our wifi signal or whatever crap is preventing it from loading properly if at all.
    I have tried running it in safe mode, making a new account, turning off the firewall, uninstalling then reinstalling itunes, getting another drive,
    going command prompt and typing in one thing (says it worked, but itunes still wouldn't open) and another thing (again still wouldn't open/load itunes store at all)
    and several more things, if I click itunes store the bar will say "accessing itunes store" but not matter how long I wait or how many times I try it never accesses or opens or loads the store.
    I use my phone a lot, for working and personal family whatnots, and daily tasks, but since itunes store won't connect and it can't get any connection my phone is unusable, the only thing I can do with it is call emergency numbers.
    what am I supposed to do?

    a blank screen with 'itunes store' on it is all I get when I try to get to the itunes store.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Itunes store won't open.  It tries and then stops. no error messages. I've reinstalled and same thing happens. any ideas?

    itunes store won't open.  It tries and then stops. no error messages. I've reinstalled and same thing happens. any ideas?

    Hi Guys:-
    If this SAME problems is effecting us all then suspect its not IPS problem as we all get problem at 995.6MB.
    I would think that there is some kind of software conflict.  If we all having this problem just think of how many users have the same but are not on this discussion board, bet you its 100s and 100s.
    Not possible for me to visit store now but will monitor your responce's. 
    Good luck guys, lets make um give us a fix:- I will call them tomorrow and see what they say:-  should point support to this Discussion page and they can answer us !
    Cheers and good luck also

  • My iTunes store won't open on my PC ever since the iOS7 update

    My iTunes store no longer opens automatically when I plug in my iPhone. I updated my phone recently to an iPhone 4s with iOS7.
    I tried to download iTunes on my PC again but it won't open at all. What can I do to retrieve it?

    Hey Ania,
    To troubleshoot your iTunes launch issues, follow the steps in this article:
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1421
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

  • My iTunes Store won't open

    My iTunes store won't open. And I keep getting pop-up windows saying they can't identify the server (there are 4 different servers that pop up)
    I am unable to reset my cache also.  Thanks.

    Hi there,
    I would recommend taking a look at some of the troubleshooting steps found in the article below.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    -Griff W.

  • HT3204 My itunes store will not open. I get a blank page. When diagnostics ran it said secure link to itunes failed. What do I do?

    Itunes store will not open. I get a blank page. When I ran diagnostics error message said secure link to itunes failed. I have internet access, have turned off my security, and I can go to explorer and get on itunes.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes, Sync and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Hello! i am using ipad n i am not able to connect to itunes store.Whenever i open itunes it syas "cannot connect to itunes store".i tried resetting the network settings n also tried changing the dat and time settings as mentioned but it still doesnt work!

    hello! i am using ipad n i am not able to connect to itunes store.Whenever i open itunes it syas "cannot connect to itunes store".i tried resetting the network settings n also tried changing the dat and time settings as mentioned but it still doesnt work!please help!

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • The iTunes store will not open....-3256.....please help!!!!!!!!

    I just downloaded the 7.0 and my iTunes store will not open. It says "iTunes could not connect to the iTunes music Store, An unknown error occurred (-3256). Make sure your network connection is active and try again."
    My network connection ia active, I tried again a bunch of times, I tried restarting my computer, I read a lot of forums, and tried the tips Apple gives you. Yet the music store will not connect! Please help!!!!!!!!!
    Thank you so much!!!!
      Windows XP  

    Yeah,I have the same problem. I have this problem every time i update iTunes. Usually following tips on the forums helps but this time it's not. I haven't been able to access the music store for so long now. Can anyone help?

  • My itunes store will not open.  : (  It has not worked for months.  I have tried everything!

    My itunes store will not open.  It is a blank, white screen when I click on it.  It has not worked for months.  I have installed all software updates more than once during this time and there is still no change.  I am using Mac OSX version 10.6.8 and itunes version 11.1.5.  I have tried every solution I can find on the internet.  Please help!

    Hi Abeaze,
    Welcome to the Support Communities!
    The article below will get you connected with the iTunes Store Support.  These folks can review your account with you:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933?viewlocale=en_US
    Cheers,
    - Judy

  • My iTunes store will not open

    My iTunes store will not open and I cannot figure out what is wrong

    Hey timberwind,
    Since it sounds like you're experiencing iTunes Store connectivity issues, the following articles should provide a resolution:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Welcome to Apple Support Communities!
    Take care,
    Delgadoh

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