ITunes 10.7.0.21 problems on a Windows Vista laptop
Hi,
Right, I've been runnning iTunes on my Acer Extensa 5220 laptop for the past three years, with minimal problems. Today, however, and iTunes has decided to totally screw-up!
I recently updated from old iTunes 10.X version (sorry, I don't know the exact version number) to the new 10.7.0.21 edition, and everything seemed fine. Now, however, iTunes won't load-up at all. Nothing. Nada. Zip.
In my iTunes folder, iTunes.exe is now just 9548kb in size (9.5mb roughly). I've tried running the Repair facility, but that just crashes as soon as you hit the Repair button. (Utterly useless that was!)
I don't want to delete stuff, as it will take me forever to re-install all my music, apps, pictures and other assorted files back into iTunes. I've tried various other recommendations to fix this problem, including the numerous solutions in this very Forum (fixing Bonjour, deleting or repairing all pieces of Apple Software, trying the Apple Software Updater, etc, etc), but all to no avail.
I can't even download a fresh copy of iTunes 10.7.0.21 direct from Apple UK themselves, as when I did that just a few moments ago, the 75mb (approx) file downloaded, and created a new iTunes icon on my desktop, but that doesn't do anything either!
What the **** is Apple playing at, releasing a piece of software that is - going from all the problems that people are mentioning on the Internet - clearly substantially buggy and/or problematic?!
Sort this out Apple! This is NOT acceptable!
Pooch
All sorted now. Thread can be closed!
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Have you tried uninstalling iTunes and its components completely rather than repairing them?
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Date: Tue, 4 Jan 2011 03:30:12 -0700
From: [email protected]
To: [email protected]
Subject: Problem installing on Windows Vista?
Try looking inside the "Adobe Photoshop Elements 9" folder and double click on Setup.exe to launch the install.
Regards,
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Cannot install iTunes 10 - There is a problem... windows installer package
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Please help! Have loads of new CD's from christmas and cannot upload onto my iPod!!
If there is anything else, please let me know! (PS I tried installing as Admin also, still no joy!)hi. did you guys ever found out what the solution is to this prob? im having the same problems with my computer. if ever any of you resolve this, can you tell me how. thanks..
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I have a brand new HP laptop windows 64bit that is having issues installing Itunes 10.6.3. Whenever attempting to install, I get the error message : "THERE IS A PROBLEM WITH THE WINDOWS INSTALLER PACKAGE. A PROGRAM REQUIRED FOR THIS INSTALL TO COMPLETE COULD NOT BE RUN CONTACT YOUR SUPPORT PERSONNEL OR PACKAGE VENDOR." I thought this was an issue with the new version, and attempted to retrieve/install older versions of Itunes and same issue occurs. I have tried other forums and resolution tips from : https://discussions.apple.com/docs/DOC-3551 and nothing still. It appears that apple installs bonjour and nothing else. I have tried extracting the itunes package and installing the executables seperately, but everytime the error stil arises. I cannot repair the apple software update as it cannot install from the error mentioned above. Looking through the logs, it shows error : 1721, problem with windows installer package.Does anyone have any suggestions on what to try?
There are so many different error and problems peopl are having.
This is a link to mine
https://discussions.apple.com/thread/3467825
I think it has to be something on Apples end.
Hopefully they fix it soon. Ive used a few GB redownloading and Im going crazy
hope this settles you a bit -
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Hi kitmaguire,
If you are receiving an "audio configuration" error message in iTunes on your Windows machine, you may find the following article helpful:
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http://support.apple.com/kb/ts1371
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Hi! I will apreciate all who tries to answer this question.
I have Windows Vista on my HP laptop and I dowloaded iTunes and QuickTime.
I had no problem downloading it, but then opening it came a box.
It said:
iTunes has stopped working
Windows can check online for a solution to the problem
-> Check online for a solution and close the program
-> Close the program
View problem details
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.1.1.4
Application Timestamp: 4d06bba9
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00227d80
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Then I press close the program and a speech bubble appears at the
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iTunes was closed.
To help protect your computer, Data Execution Prevention
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I have no idea whats hapening.
HELP!excellent information, sparkly.
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
... and:
To help protect your computer, Data Execution Prevention has closed iTunes
... and the QuickTime Player not launching either (it's a "QuickTime has stopped working" error?).
With that combination, we need to check on some other application (apart from QuickTime itself) stashing old QuickTime componentry on the PC in an unorthodox location. (Codec packs and video converters are the usual suspects with that, although some games might do the same.)
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and "Hide extensions for known file types" is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
*If you have a 32-bit version of Windows,* open the "System32" folder.
*If you have a 64-bit version of Windows,* open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
Itunes 10.5 skipping imported CD tracks on windows vista
Can anyone help me,
I am running Windows Vista and have updated to latest itunes version 10.5. I have imported 3-4 of my CD's (they play fine in any other cd player) which all show imported (i.e with the green tick on import screen) However when i go to play them both on the pc and on my ipod it skips through between 4-9 tracks (not playing anything) before playing another track further down the list.
cheersHow many cds have you ripped since replacing the drive? I think you have just been lucky.
I mostly use an external cd drive. I still have the problem with both internal and external drives.
Remember this problem is random. I have tried 3 cds in a row and had no trouble, then on the 4th the issue is back.
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not sure how to delete this question on here!
No worries! You described the problem and resolution well, so your topic is going to be useful for other folks with the same issue.
For those other folks, for a little more detail (just in case it's needed), also see the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows
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