ITunes 11 won't import .mov video files from external hard drive but will from internal.

Hi Everyone
I'm having a problem with iTunes 11.0.1. I can't import .mov video files stored on an external hard drive. I can however import .m4v files from the same external drive. Using either the add to library option or dragging files from the finder.
I can add .mov files from the internal though. Strange I know.
The reason behind this posting is that I'm using iFlicks to convert my TV and movies from my external drive for Apple TV and add all relevent meta data, keeping the files on the external drive and having iTunes link to them.
I would like to be able to simply create a general iTune compatiable file using iFlicks which only takes a minute or two per file to convert. I'm currently converting them to .m4v just for the sack of being able to import them into iTunes from an external drive takes 45 minutes per file.
Has anybody else had this problem? Any ideas on a fix to allow me to import .mov files from an external drive into iTunes without copying it to the iTune library file.
Many Thanks
Dave

This might be worth a shot - basically seeing if Vista permissions could be the culprit.
Give yourself FULL control and ownership of the exHD, let's call it M:
How to Take Ownership and Grant Permissions in Windows Vista
Take control of the top level folder and ALL subfolders.
Try creating a new blank ITL file on M: by pressing *and holding* the shift key while itunes starts. See if you can add everything again.

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