Itunes 12.0.1 for Windows (64-bit) is Unresponsive

I just updated to itunes 12.0.1 for Windows (64-bit)  (Running windows 8)
As soon as I start the front screen is loaded but the program is unresponsive.
In task manager it says it's a 32bit program (not sure why it is advertised as 64bit!?)...
I tried the following:
1-Removed Itunes, Restarted, Reinstalled it but that didn't work
2-Removed the SyncServices Folder (as suggested in some forums) but that also didn't work
Any Ideas?

Hi suntrain,
Welcome to the Apple Support Communities!
I understand that iTunes is not responding on launch on your computer running Windows 8. You have already done some great troubleshooting to try and isolate and resolve the situation as well. In this situation I would recommend reading over and working through the troubleshooting steps located in the attached article. 
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Cheers,
Joe 

Similar Messages

  • Installed iTunes 10.2.1 for Windows (64-bit), Error 7 Windows 998

    Hello
    After updating iTunes 10.2.1 for Windows (64-bit)I am getting the dreaded iTunes was not installed correctly, Please reinstall iTunes. With error 7 (Windows error 998) popups.
    Tried already all the known uninstall/install/repair suggestions. Tried runnng as administrator or changing permissions. Tried disabling Bonjour Service.
    Until now nothing has repaired it.
    Is there a way to fix this? Can it be an Adobe update?
    Is there a way to get an older version?

    I had the same problem. I tried doing a system restore to a day or 2 before i did the update. The restore was successful but the itunes problem remained. After that I went into the control panel, selected itunes and clicked the repair tab.
    It now works fine for me. The only other step I took was to copy my itunes folder into another location in case anything went wrong. Once the repair was complete I simply replaced the new empty itunes folder with my previous one.
    Hope this is of some help.

  • I tried to install iTunes 10.6.1 for Windows (64 bit) and it says "A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404). I have tried uninstalling everything and reinstalling and it still does not work.

    I tried to install iTunes 10.6.1 for Windows (64 bit) and it says "A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404). I have tried uninstalling everything and reinstalling and it still does not work. I then restored my computer to a week ago and tried to download and install the update and this came up again.

    Check out this thread:
    https://discussions.apple.com/thread/3677426?start=0&tstart=0

  • I can't get the latest version of iTunes 12.0.1 for Windows (64-bit) to work on my laptop.

    I can't get the latest version of iTunes 12.0.1 for Windows (64-bit) to work on my laptop. It says it has successfully downloaded and installed, but when I try to connect my new iPhone 6 to iTunes i get an error message 'need to install new software' but i thought i had! Please help me as i have had to connect my phone to someone else's mac and therefor don't have my music etc on my phone HELP!  I have had IT support at work trying to figure it out and no one can!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Downloaded latest iTunes 11.1.4 for Windows (64-bit) but crashes on startup with message*

    When installing it keeps asking if I have permission for mobile devices.  Then when loaded it crashes with error 7 (???)

    Try  Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Latest iTunes 10.1.1 for Windows 64-bit NOT recognizing iPhone 4...***?!

    Hey All,
    My iPhone 4 is not being recognized by my brand new PC laptop - Dell Studio 1558 with Windows 7 (64-bit).
    Each time I attempt to synch the iPhone 4 with the PC, I get the same error message below:
    "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes."
    I've installed and uninstalled and installed and unistalled latest iTunes 10 (64 bit version) and keep getting this error message above.
    Surely this can't be an overall iTunes 10 glitch with the iPhone 4?!?! When does next version come out? Apple staff has been unable to help me so I thank anyone in advance who has a solution for this. Happy New Year =)
    -josh

    I've also got a similar problem. I upgraded yesterday & today I find (mainly with previously purchased tracks) that iTunes only playes about 51sec of a track. The whole track plays when using "Quicktime" but this doesn't help me when I'm trying to put together a playlist.
    Can anyone out the help?

  • Itunes 10.1.1 for Windows 64 bit launching issue

    Trying a clean install of itunes on Windows 7 64 bit machine. It downloads and seems to install okay. Launch program and it looks like nothing happens. Check running services and it appears there. Tried uninstalling, removing and re-installing everything per Apple support and same thing. Quicktime launches fine. Installed and running on account with Administrator privileges. Wanted to give this laptop to my daughter all ready to go for Christmas. Any ideas would be really appreciated. TIA

    Launch program and it looks like nothing happens. Check running services and it appears there. Tried uninstalling, removing and re-installing everything per Apple support and same thing. Quicktime launches fine.
    Excellent info thanks, julie. That's ruled out a bunch of things already.
    Checking now on one further common cause of error-message-free itunes launch failures in recent times.
    Try (by way of experiment) disabling the BonJour Service.
    In your Start Menu, right-click Computer and select "Manage".
    Expand "Services & Applications".
    Open "Services". (Maximise the window to better see what's going on.)
    Right-click the BonJour Service and select "Properties". In the "General" tab, set Start-up type to "Disabled".
    Restart the PC, and try launching iTunes again. Does it launch this time?
    If iTunes launches with the BonJour Service disabled, by any chance do you have a recent version of IOBit's Advanced SystemCare utility currently installed on the PC? If so, try uninstalling and reinstalling Advanced SystemCare. Can you launch iTunes without having to disable the BonJour Service now?

  • I have a PC Window 7 and I by a iPod nano but can't do the download of iTunes 10.5.2 for windows (64-bit), what can I do? Because I can get to the 99% of the download but after stop.

    I need to do the download and install the latest version of iTunes from start working with the iPod nano. I have a Laptop; Toshiba with Windows 7. The Laptop it's 2 years old and have space for the fill. I try to download the iTunes 10.5.2 more them 6 times, when get to the 99% 1 sec. reminding time it stop and don't do nothing more. I tried change the filter level to "Medium", them go to www.apple.com/iTunes/download and Run it again. The same problem shows up. I don't know if I'm doing this steps correct. Till now never connected the iPod nano to the Laptop. Why shell I do? Have it ON or OFF? And why can't I end the download?
    I don't know nothing about Mac till now just work with Windows and not for to long. Any kind of help it's well can.
    Any one, please. My little one is getting very sad because she can't start using her Xmas present.
    Thank you.

    Do you have specific problems with Flash that you needed to visit the Adobe help pages?
    Make sure that you allow the plugin-container.exe process in the firewall.<br />
    See http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins
    There are other things that need attention:
    Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
    *Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers
    Update the [[Java]] plugin to the latest version.
    *http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)

  • Error downloading iTunes 11.1.2 for Windows (64-bit)

    I'm trying to download the lastest version of iTunes 11.1.2 (64 bit) but it keeps giving me an error.
    Error message show:
    Error writing to file: C:\Programme Files(x86)\Common Files\Apple\Mobile DeviceSupport
    \SyncServices\Schemas\Calendars.synchschema\Contents\Resources\pt_PT.lproj\Schem a.strings.
    Verify that you have access to that directory.
    I've searched online for a fix cure to this problem and the best thing i found from a Apple Discussion was changing the file name BUT it doesnt allow me to do this.
    I've also tried to delete the file but i'm unable to do this too.
    I read on one of the Apple dicussions that it might be a good idea to uninstall iTunes completely and reinstall it.
    I'm worried I will lose all my information.
    I read that it will be easy to recover music files which i'm not really worried about that.
    I'm worried about losing pictures, videos, text messages and other data.
    I've done a disk scan and i'm getting no errors are being shown
    I can back up my current iPhone 4s but I want to start using my New iPhone 5s but am unable to until I install iTunes 11.1.2
    PLEASE HELP.
    Thank you for your help in advance.

    The newest iTunes won't work unless iTunes and supporting applications are completely uninstalled first.
    After you have uninstalled everything Apple tells you to (http://support.apple.com/kb/HT1923) using the uninstall feature in the Control Panel,  these are the folders you need to manually delete the contents of:
    C:\Program Files\Common Files\Apple\Mobile Device Support
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support (if it exists)
    You have to delete the contents of the Mobile Device Support folders before you can delete the Mobile Device Support folders or you will get an error message.
    If you don't have the Mobile Device Support folder in either location, reboot and try to install the software.  This has worked for lots of people so far.  I hope it works for you, too.

  • ITunes 10.1.1 for Windows (64-bit) Does Not Run After Installation

    I recently upgraded my laptop to Windows 7 and downloaded the 64-bit installer (iTunes64Setup). Although I recieve the notice that it was installed, when I start it up, I receive the "iTunes Library.itl cannot be read..." error message whenever I try to start it.
    I have uninstalled the program, deleted the original setup file (iTunes64Setup), downloaded it again and re-installed it twice with no success.
    Is there something I am doing wrong? Any assistance is greatly appreciated.
    Thanks,
    John

    Finally got it installed and running.

  • ITunes 10.6.3 for Windows (64 bit) will not start

    When I upgraded to this version of itunes, the computer states that it installed correctly, but the itunes will not start. The following is the error report message:
    Problem signature:
      Problem Event Name:        BEX
      Application Name:        iTunes.exe
      Application Version:        10.6.3.25
      Application Timestamp:        4fd16377
      Fault Module Name:        QuickTime.qts_unloaded
      Fault Module Version:        0.0.0.0
      Fault Module Timestamp:        4ea5d609
      Exception Offset:        68121040
      Exception Code:        c0000005
      Exception Data:        00000008
      OS Version:        6.1.7601.2.1.0.256.48
      Locale ID:        1033
      Additional Information 1:        0a9e
      Additional Information 2:        0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:        0a9e
      Additional Information 4:        0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    Any help is appreciated,
    Rick

    I've also got a similar problem. I upgraded yesterday & today I find (mainly with previously purchased tracks) that iTunes only playes about 51sec of a track. The whole track plays when using "Quicktime" but this doesn't help me when I'm trying to put together a playlist.
    Can anyone out the help?

  • Itunes 10.3.1 for windows (64-bit) will not load/ start when icon is clicked. What shall I do?

    Please help.  I've uninstalled and reinstalled 4 days ago and it worked for a few days and now it is not working again even with uninstalling and reinstalling.  Thanks in advance for your help.

    Hi, thanks for replying - I've been reading you other posts and that lead to following the instructions at http://support.apple.com/kb/HT1923 and now itunes seems to work (at least for now and hopefully for a while).  But yes my quicktime was working but the itunes failed to launch.
    Thanks again!

  • ITunes 12.1.1 for Windows (64-bit) Keeps crashing when i plug my iphone into the computer.

    It also crashes when i try to click on edit>preference to try to fix it using a similar problem.
    By crashing I mean iTunes wont respond and i have to go into my task manager to close it. I can browse iTunes fine but as soon as I touch the 2 previous issues it wont respond.
    I've tried running it as administer
    Tried running iTunes in safe mode
    tried uninstalling it completely and re downloading it (as well as restarting my computer before re downloading iTunes)
    I am just trying to get my info off of my Iphone 5 to put on my 6+
    Same crashing results when plugging both iphone 5 and 6+

    Is your computer (or its operating system) too old to support the current iTunes?
    Try downloading iTunes from here.  But as you visit this site, note the version of iTunes it is offering to download for you:
    http://www.apple.com/itunes/download

  • No sound in my iTunes 11.1.5 for Windows (64-bit)

    My itunes (installed on my Windows 8.1 desktop) decided yesterday to not want to play sound. Itunes installed on my Windows 8.1 laptop plays sound just fine. All other sound related things work. You tube, whatever. Been reading several threads on several forums and can't seem to find anything to change this.

    If youre using windows 8 you can access itunes via quicktime.  Let me know if you need help with this

  • ITunes 10.7 for Windows (64-bit)

    I'm using iTunes 6.3.25 for Windows (64-bit). When I checked in Help<Check for Updates, iTunes doesn't show 10.7 update. Even Apple Software Update doesn't show any update. In case, I download version 10.7 from Apple support site, would it affect my music libraries? Would this move repalce 6.3 with 10.7 or 10.7 run along 6.3?

    With that one, I'd try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file, downloaded from the Apple Website:
    http://www.apple.com/itunes/download/
    Under normal circumstances, updating using an installer file like that doesn't touch your content. (That being said, It's still always a good idea to maintain a current backup in case of disasters.)

Maybe you are looking for

  • Data Merge from Multiple image folders

    I'm on a MAC running CS3 and trying import several thousand images via DataMerge that are all housed in different folders. It is very difficult to move all the images to a single folder where the Tab Delimited File lives, which I understand is how I'

  • Filter data in function of the logged user

    Hi, I don't and I can't use ADF security for my current project but I need an authentication system. So I created a simple managed bean (session scope) with current user information (username, roles, ...). The problem is that displayed data must be f

  • Single digits to double

    I inherited an indesign doc that I need to modify and I am having trouble making a "10" in the sigle digit numbered sections, seems the space only allows for a single digit - please see my image insert below. I assume I need to change either the para

  • How do you change your email address in iCloud

    Hi My Hotmail email address got hacked so I have changed my Apple ID email address, Since I have done the IOS 7 update my Icloud has reverted back to my old email, I have tried deleting the Icloud account off my phone but it says " Incorrect ID or pa

  • How do you scan pages into an existing PDF document?

    Older versions of Acrobat would let you scan additional pages right into the currently opened PDF file and would ask do you want to insert before/after document start and after a certain page number. Now we have the newer version of Adobe and I have