ITunes 6.0.1.3 not syncing Outlook Contacts or Calendar with ipod Nano 4GB

I have Outlook 2003 installed and setup with a Microsoft Exchange Server. I have about 200 contacts currently stored in it.
I recently purchased a ipod nano 4gb with hopes of syncing my contacts and calendar with that and being able to throw away my old Palm. The ipod nano works great for syncing music but I can't get it to sync either the calendar or contacts from outlook.
I check the box for syncing contacts and choose Microsoft Outlook from the drop down. Then iTunes only gives me the option of syncing all contacts (which is fine with me) and I click Okay. Then I choose update from the ipod nano right click menu. The status bar says updating contacts but does not import any of my contact to my ipod. Also, except for the 1st time, the Permission Window asking for access to Outlook has not popped up again. When it did that first time, I was told that there was an error and itunes could not copy contacts over. Since then there have been no errors from iTunes.
I have tried all the steps in the apple online help docs (unchecking boxes, restarting, re-checking, etc..) but can't find a solution. I don't want to have to manually Save As each calendar item and contact. Frankly, I'd rather just return the device.
Can anyone help me?
thanks in advance.

Possible. It is just odd that the day before the update to 9.x.x (I forgot the release), it worked great. Following that upgrade, the sync died. I could reinstall the old release (per instructions from Apple Tech Support) and it would sync. However, not upgrading your iTunes means not upgrading your OS...and that is not an option. However, I think I will have XP reistalled on my machine...and then put a fresh install on iTunes...and see what happens.
km

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