ITunes 7.4 Error w/ Music Sync Tab

I have the 30gb 5th gen. iPod and a get an error when trying to select the Music tab, next to the summary tab. I can select all other tabs but that one. I get the normal iTunes has encountered a problem window and iTunes just closes. Anyone have any ideas?

Did this error just start as soon as you updated to iTunes 7.4? What version of iTunes did you have previously?
Anyway, let's get a crash log and send it to the Apple engineers.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
You need to send file to our buddy Roy at Apple <[email protected] Make sure that you include:
(1) the drwtsn32.log file.
(2) the link to this thread.
(3) a one line description of your problem, i.e. "iTunes crashing, might be problem with downloading album art".
(4) the username that you're using here in the discussion boards.
(5) He'll probably want to know the answers to the questions I asked at the top.

Similar Messages

  • ITunes displays -48 error message when syncing iPod Nano on Windows XP

    My girlfriend's mom's iPod Nano ran out of charge while jogging so she decided to charge it on her daughter's iHome. The next day she went to use her iPod but it was totally empty of all music and files. When she tried to sync it to iTunes, she received an eror message stating, "An unknown error has occurred (-48)" from iTunes and a Windows message stating that some iPod folder/file was corrupted.
    If anyone receives such a message, I was able to correct it by:
    -Plugging in your iPod to your PC
    -Ignore the error messages
    -Go to My Computer
    -Find your iPod's drive letter (ie. G:)
    -Right-click on it and select Properties
    -Go to Tools Tab >Error-checking and select Check Now
    You should be able to sync your iPod as before. I do not claim to be an expert so be warned that it may not work for you. Good luck!

    Hey ermides,
    Thanks for the question. The following resource provides information if you are receiving a -50 error message when syncing:
    iTunes displays -50 error message when syncing iPod on Windows XP - Apple Support
    http://support.apple.com/en-us/ts1539
    Thanks,
    Matt M.

  • ITunes displays -50 error message when syncing iPod on windows 7

    I am trying to sync my ipod and appears this error
    iTunes displays -50 error message when syncing iPod

    Hey ermides,
    Thanks for the question. The following resource provides information if you are receiving a -50 error message when syncing:
    iTunes displays -50 error message when syncing iPod on Windows XP - Apple Support
    http://support.apple.com/en-us/ts1539
    Thanks,
    Matt M.

  • ITunes displays -50 error message when syncing my mac

    when I sync my ipad with my mac it gives me error -50 that it can't sync.  Ideas?    Thank you.

    Hey ermides,
    Thanks for the question. The following resource provides information if you are receiving a -50 error message when syncing:
    iTunes displays -50 error message when syncing iPod on Windows XP - Apple Support
    http://support.apple.com/en-us/ts1539
    Thanks,
    Matt M.

  • ITunes for Mac Error -50 when syncing iPod photo

    OS X 10.5.4 iTunes 7.7 Getting error -50 when syncing photos to my 60G iPod Photo, music is synced but not alll checked photos. I have AppleTV and 2 iPhones that are synced with this computer and all 3 of those are synced properly. But this iPod is giving me fits. I have restored the iPod and re-synced to no avail. Are there any plists that are hidden that I can trash. I have read about keywords on photos causing it, but I have 19,0000 tagged photos and I can't look at each one for a corrupt keyword. I have turned on albums one at a time with no help. Seems like a sync is a sync iPhone, iPod, AppleTV. Why different results? I am trying to get the same photos as on iPhones (16G), and the Apple TV has all of my songs and Photos, so the keyword thing may be bogus info.

    Hi! I am having the same problem...how did you fix it?
    Thanks!

  • ITunes gives unknown error (-50) when syncing songs with iPhone

    I recently ripped a few mp3 files to my library and started up iTunes to sync them with my iPhone. If I recall correctly, this prompted me to upgrade to 9.2 of iTunes.
    Everything synced perfectly - apps, photos, excpet for the new songs I had ripped - I got the unknown error (-50) syncing the new songs. This puzzled me as I followed the exact same process as I had when ripping all the other songs in the library.
    I then removed an existing song from my iPhone, and tried the sync again, and now THAT song also failed to sync. Thus - it sure does not look like a problem with my mp3 files, but some sort of problem with iTunes.
    I found this article which was very similar, but ended up being only specific songs:
    http://support.apple.com/kb/ts1539
    I followed all the steps there, but have yet to achieve success. I have also followed every iTunes upgrade since I started - I am currently at 9.2.1.5.
    I also have an iPod Touch, and it experiences the same symptoms, thus once again pointing to iTunes not the device. I even went through the process of restoring my Touch to factory settings, and that did not help. I even upgraded my Touch to 4.0, still no change. With this restore to factory settings, all the music on my Touch was wiped out, and unfortunately now NONE of my songs sync - which includes the almost 300 other songs that were synced perfectly fine before I did the restore.
    After the restore - photos, videos, etc. all synced fine - it is just music that has this problem. I do not suspect my USB connection as a result (some of my videos are very large) I have over 10GB free on my 1 GB Touch, and much more than that on my 32 GB iPhone.
    I am really stuck here - everything else is working but I can not get any new songs, and I am afraid of doing too much more in case I lose the songs I already have.
    Thanks in advance for any suggestions!
    Brent.

    I just wanted to add that I have updated to iTunes 10, and this problem still exists.

  • Itunes Problems Recent (error 50 with Sync/Itunes Store)

    Just recently I have been experiencing issues with iTunes.
    The last 3 albums I have purchased from the store have not worked. Only 1-2 songs per album have worked. Songs work fine when I purchase singles.
    I am now getting the "Can not sync song/album error 50", when I got to sync. It will not sync the last album and song I have purchased.
    I have purchased a lot of music online, and this is very frustrating. It just seems to have happened around the update.
    I have reinstalled iTunes (does not work)
    I have enabled disk use on ipod (does not work)
    I have to think the update is the issue. Never had these issues before. Any advice is appreciated.

    You should probably post your question in the iTunes forums:
    http://discussions.apple.com/category.jspa?categoryID=149

  • AppleTV in itunes missing movies/tv shows/music/podcasts tabs

    A friend's AppleTV only shows two tabs when in itunes: settings and photos.
    My AppleTV (1st gen) shows all the usual tabs (settings/movies/tv shows/music/podcasts) and my settings tab has a Sync box where I can set my sync settings - my friends does not. All he has in his settings tab is the top box which states the name, capacity, software version and serial number.
    He's using iTunes10 and his AppleTv (gen1) is on version 3.0.2
    Any idea why he can't see what I can with mine? Any suggestions? His AppleTV shows up in iTunes fine, and is connected to the internet.

    was your imac running OSX 10.5x, and is the new mac pro running OSX 10.6x? I wonder if the first generation of AppleTVs isn't properly snow leopard compatible? My friend's imac that he's got his AppleTV connected to is running Snow Leopard (my AppleTV is connected to an old G5 running 10.5x and as I say, it works perfectly)....hmmmmm

  • I recently burned 2 cds of music onto itunes, the first cd of music synced and appears on my 2nd gen ipod touch, the 2nd cd only appears in the itunes library and will not sync

    Ipod not syncing
    I tried to burn 2 cd's worth of music and two things happened:
    1. 1st CD synced with my Ipod, but only as an album (touch 2nd gen) but, disappeared from itunes.
    2. 2nd CD appears in my library but will now sync to my ipod
    I have space left and am not at the 4GBgb limit.
    Any help would be appreciated.

    I have the same problem with my 2nd gen itouch.
    I've tried other computer and my childrens iPods work on my computer so not a windows problem.  I've tried reinstalling iTunes and resetting itouch as per apple support pages but nothing, it doesn't even show on my computer. Any help greatly appreciated :-)

  • -53 unknown error for music sync in 3gs

    I want to sync my music to iphone 3gs. But it appears that -53 unknown error and failed to sync.
    How to solve it thanks
    Message was edited by: carsonng2000

    I'd like to see if anyone has an info on this as well...
    thx
    Message was edited by: iPhoNettie

  • ITunes+Windows 7= Very Slow Music Sync

    As above. Everything is perfect, but when i want to sync my music with my iphone 4 or with my ipad it takes forever. Any suggestions ?

    I have very slow itunes since SP1, but have found a remarkably easy work round.  Start itunes, start what you want to do - like sync to ipod et al, then just click the windows 'show desktop icon' and itunes does the stuff properly!
    I have win 7 SP1 2gb 2Ghz AMD

  • I have an 07' MacBook running OSX 10.6.8, and every time I open iTunes and Try to add music/sync my iPhone, I get message – attempting to copy to the disk Macintosh HD failed. The disk could not be read from or written to

    In addition, iTunes quits unexpectedly all the time.

    I'mhaving a similar problem as well - when I try to import a CD to iTunes, it won't recognize the CD (It will not play any of the music from the CD, nor will it import it.  I didn't have this problem with the previous iTunes, but the 11..0.2 version is giving me all kinds of problems ie., iTunes refusing to import it and iTunes giving me a message of not responding, requiring me to Force Quit in order to eject the disc.  This new version of iTunes is a worthless POS in my opinion.

  • 'iTunes has stopped working' during music sync!

    Hi,
    I've had this issue for months now, and it occurs with both my iPod nano and my iPhone. The sync goes fine, until it comes to copying new tracks over, then it crashes! Does anyone have any ideas? I haven't been able to sync my devices for months now. It seems to have occurred after the update to iTunes 10.
    Ryan

    todd1982 wrote:
    so i have been having a recent issue with i pod touch and have racking my brain for a anwser to the very question you ask why me
    so i say that if you would like some help try
    the solution that kind of helped me
    uncheck the covert high bit rate songs to 128 bit
    hope i helped it works for me untill they decide it is a big enough issue to fix right
    This also worked for me. Apple needs to sort themselves out tbh.

  • ITune display error -53 when sync ipod on Windows 8

    I'm try to sync new music to my iPod by iTune. After connect iPod to computer it will shown message "iPod have problem choose repair harddisk"   After repair finished my music on ipod all lost. After restore by iTune message shown -53 . Can I fix it?

    Hey ermides,
    Thanks for the question. The following resource provides information if you are receiving a -50 error message when syncing:
    iTunes displays -50 error message when syncing iPod on Windows XP - Apple Support
    http://support.apple.com/en-us/ts1539
    Thanks,
    Matt M.

  • ITunes could not copy my music

    iTunes could not copy my music to my iPhone 4.
    i sync my iPhone to iTunes and give me an error.
    "iTunes could not copy "xxxxx' to te iPhone'xxxx' because a timeout occurred.''
    i can't sync my music to my iPhone, please can help me anyone?

    Is the new PC running XP as well, Chalotte?
    If so, I might start with the following document (your error message is a possible symptom of the issue too):
    iTunes displays -50 error message when syncing iPod on Windows XP

Maybe you are looking for

  • Mail server setup question

    i am setting up a mac pro with the leopard server. After 3 reinstallations of the os i keep reaching the same situation. Once i have setup mail services the mails can only be relayed within the local lan and mail sent via smtp can go to the internet.

  • Video in on fx5600vtdr128

    i've installed the nvidea card drivers and the nvidia wdm capture drivers connected my vcr to the video in on the unit that connects to the fx5600 with the s-video cable that came with the card through a scart to s-video connvertor as the vcr doesn't

  • Runtime errors  DBIF_REPO_SQL_ERROR

    Hi All , When i am creating source system selected Replicate as well opition ,its giving runtime error "DBIF_REPO_SQL_ERROR". Short Text :SQL error "-1000" occured when accessing the program

  • Can't get PC to be able to print through Rendezvous

    I have an Airport Extreme connected by high speed cable. I have a PowerBook and an iMac. I have an HP PSC 2335 printer connected to the Airport Extreme and both my apple computers can access it through Rendezvous. However, my daughter has a Dell lapt

  • CS6 crop question

    In cs5 I could have my crop box outside my image border and it would crop only the image without adding negative space, has this been removed? Or is there a  setting in CS6?