ITunes 7.7 crashes every time I try to play a song
I installed iTunes 7.7 yesterday, no problems whatsoever.
However, suddenly today when I was listening to some music, the application crashed. Since then, every time I try to play some tune it crashes. It launches properly, I can do everything and click on whatever, but when I double click on a song, zilch.
I tried reinstalling the application, erasing its preferences, verifying and repairing permissions to no avail.
Any similar problems?
Hi,
Thanks for the tip :))
I was having this problem when connected to the company network. Using your tip allows me to at least play songs I already have. Unfortunately iTunes still crashes out when I try and access the iTMS
Does anyone have an idea how to fix that? Or will I just have to wait until the next update?
Cheers,
C
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I updated my itunes and now every time i try to play a song 'internal error' shows up and itunes quits.
I have the same problem. I already made a new installation of itunes and it doesnt change.....Please heeeeeelp
Next Problem: I can't backup my iPhone on my Macbook Pro anymore: Error. The Backup is damaged or not compatible with your iPhone.
Any Suggestions to both problems? -
Itunes crashes every time I try to buy a song
Every time I try to buy a song Itunes crashes.
It always happens on the terms and conditions screen
This is the error I get
Date/Time: 2008-08-02 13:24:25 -0500
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Version: 7.7.1 (7.7.1)
PID: 1703
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 <<00000000>> 0x00000000 0 + 0
1 com.apple.iTunes 0x0034b488 0x1000 + 0x34a488
2 com.apple.iTunes 0x003ca2f0 0x1000 + 0x3c92f0
3 com.apple.iTunes 0x003a17ec 0x1000 + 0x3a07ec
4 com.apple.iTunes 0x0039dc4c 0x1000 + 0x39cc4c
5 com.apple.HIToolbox 0x9286be50 DispatchEventToHandlers + 0x150
6 com.apple.HIToolbox 0x9286c0c4 SendEventToEventTargetInternal + 0x174
7 com.apple.HIToolbox 0x92870544 SendEventToEventTargetWithOptions + 0x28
8 com.apple.HIToolbox 0x929bfe54 _ZNK10Accessible9SendEventEP14OpaqueEventRefb + 0x6c
9 com.apple.HIToolbox 0x929bf378 ZN10Accessible21GetNamedAttributeDataEPK10__CFStringPKvPS4Ph + 0xa8
10 com.apple.HIToolbox 0x929be960 Z32CarbonCopyAttributeValueCallbackPK8__CFDatamPK10_CFStringPPKvPv + 0x88
11 com.apple.HIServices 0x92e0caf4 _AXXMIGCopyAttributeValue + 0xfc
12 com.apple.HIServices 0x92e0ff90 _XCopyAttributeValue + 0x8c
13 com.apple.HIServices 0x92dffc80 AccessibilityClientDefs_server + 0xa8
14 com.apple.HIServices 0x92e1bedc axServerMessageHandler + 0x18
15 com.apple.CoreFoundation 0x901dde4c __CFMachPortPerform + 0xe0
16 com.apple.CoreFoundation 0x901da57c __CFRunLoopDoSource1 + 0xc8
17 com.apple.CoreFoundation 0x901c2448 __CFRunLoopRun + 0x540
18 com.apple.CoreFoundation 0x901c69e4 CFRunLoopRunSpecific + 0x148
19 com.apple.HIToolbox 0x9286fe10 RunCurrentEventLoopInMode + 0xac
20 com.apple.HIToolbox 0x92872eb0 GetNextEventMatchingMask + 0x1a0
21 com.apple.HIToolbox 0x92886988 WNEInternal + 0xa0
22 com.apple.HIToolbox 0x928976a0 WaitNextEvent + 0x4c
23 com.apple.iTunes 0x00277cf8 0x1000 + 0x276cf8
24 com.apple.iTunes 0x00278424 0x1000 + 0x277424
25 com.apple.iTunes 0x00035bb0 0x1000 + 0x34bb0
26 com.apple.iTunes 0x00277800 0x1000 + 0x276800
27 com.apple.iTunes 0x00002a2c 0x1000 + 0x1a2c
28 com.apple.iTunes 0x00002730 0x1000 + 0x1730
Thread 1:
0 libSystem.B.dylib 0x90007878 machmsgtrap + 0x8
1 libSystem.B.dylib 0x900073f8 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c2258 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c69e4 CFRunLoopRunSpecific + 0x148
4 com.apple.audio.CoreAudio 0x9910b4b8 _ZN10HALRunLoop9OwnThreadEPv + 0x104
5 com.apple.audio.CoreAudio 0x9910b2ec ZN9CAPThread5EntryEPS + 0x30
6 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
Thread 2:
0 libSystem.B.dylib 0x900171f8 semaphorewait_signaltrap + 0x8
1 libSystem.B.dylib 0x9000e9dc pthread_condwait + 0x270
2 com.apple.iTunes 0x0025db38 0x1000 + 0x25cb38
3 com.apple.iTunes 0x0034f3d4 0x1000 + 0x34e3d4
4 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
Thread 3:
0 libSystem.B.dylib 0x9000b42c select + 0xc
1 com.apple.CoreFoundation 0x901c7668 __CFSocketManager + 0x1fc
2 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
Thread 4:
0 libSystem.B.dylib 0x90043bcc accept + 0xc
1 com.apple.iTunes 0x0028cf30 0x1000 + 0x28bf30
2 com.apple.iTunes 0x002e9e20 0x1000 + 0x2e8e20
3 com.apple.iTunes 0x002e9eb0 0x1000 + 0x2e8eb0
4 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
Thread 5:
0 libSystem.B.dylib 0x90007878 machmsgtrap + 0x8
1 libSystem.B.dylib 0x900073f8 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c2258 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c69e4 CFRunLoopRunSpecific + 0x148
4 com.apple.CoreFoundation 0x9022ffac CFRunLoopRun + 0x34
5 com.apple.iTunes 0x00243e68 0x1000 + 0x242e68
6 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
PPC Thread State:
srr0: 0x00000000 srr1: 0x4000f030 vrsave: 0x00000000
cr: 0x24022248 xer: 0x20000000 lr: 0x0034af24 ctr: 0x00000000
r0: 0x0034af24 r1: 0xbfffc9f0 r2: 0x8fe507cc r3: 0x05ce8470
r4: 0xbfffca2c r5: 0x05ce8470 r6: 0x00000000 r7: 0x00000000
r8: 0xbfffca28 r9: 0x00000000 r10: 0x00000000 r11: 0x8fe45a18
r12: 0x00000000 r13: 0x00000000 r14: 0x00000000 r15: 0x00000001
r16: 0x00000001 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000002 r21: 0x00000000 r22: 0x05c8af10 r23: 0x091d8660
r24: 0xbfffcdf0 r25: 0xffffd96e r26: 0xbfffcb08 r27: 0x091f11d0
r28: 0xbfffcc68 r29: 0x00f3b38c r30: 0x07491040 r31: 0x05ce8470
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0x962e6000 - 0x965befff com.apple.CoreGraphics 1.203.33 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x96637000 - 0x9663bfff com.apple.QuickTimeH264.component 7.5 (861) /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x968d0000 - 0x969b2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x96aa0000 - 0x96acefff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x96b50000 - 0x96bdffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x96cb0000 - 0x96d9efff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x96de0000 - 0x96df0fff com.apple.vecLib 3.0.3 (vecLib 3.0.3) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96e92000 - 0x96eaafff com.apple.WebServices 1.1.1 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x96ee0000 - 0x96ee8fff libbsm.dylib /usr/lib/libbsm.dylib
0x96eec000 - 0x96f06fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x971dd000 - 0x9724dfff com.apple.framework.IOKit 1.3.6 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x99000000 - 0x990b8fff com.apple.audio.toolbox.AudioToolbox 1.3.4 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x99106000 - 0x99106fff com.apple.audio.units.AudioUnit 1.3.3 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x99108000 - 0x9916ffff com.apple.audio.CoreAudio 2.1.3 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x991af000 - 0x991ccfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x991de000 - 0x992a0fff com.apple.audio.units.Components 1.3.4 /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x992ad000 - 0x992c3fff com.apple.QuartzCore 1.3 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x992d0000 - 0x9a0ebfff com.apple.QuickTimeComponents.component 7.5 (861) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
I have sent this report to Apple like 50 times and no one has contacted me.
What can I do? at this point Itunes is worthless.For assistance with a disabled account, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, contact iTunes support via the link provided toward the bottom of the page.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
My mid 2010 macbook pro keeps freezing/crashing every time I try and play a game. Any help?
Every time I try and play either WoW or The Sims, my mac goes to black screen, or black screen and repeating last second of noise it was playing. I haven't upgraded to Lion and am still using Snow Leopard(??). I am by no means the most tech savvy girl in the world, but would appreciate any help, as this is driving me insane!! Thanks!!!
I don't know if it would help, but this is all the whoo haa from the last panic report thing. (about 5ish minutes ago)
I don't really know what any of it means, but if someone could help me decipher and tell me if there's anything I can do, I would be super grateful. (before I go into apple, that is)
Interval Since Last Panic Report: 170794 sec
Panics Since Last Report: 12
Anonymous UUID: 183CC60C-368A-4CB3-969E-742E66A22BD0
Tue Jul 31 00:02:15 2012
panic(cpu 3 caller 0xffffff7f859a4c85): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a44d7000 0x0a5480a2, D0, P3/4
Backtrace (CPU 3), Frame : Return Address
0xffffff8080913260 : 0xffffff800521d5f6
0xffffff80809132d0 : 0xffffff7f859a4c85
0xffffff8080913360 : 0xffffff7f85a9e5b7
0xffffff80809133c0 : 0xffffff7f85a9e62b
0xffffff8080913430 : 0xffffff7f85db3883
0xffffff8080913570 : 0xffffff7f85ac475d
0xffffff80809135a0 : 0xffffff7f859ae9e6
0xffffff8080913650 : 0xffffff7f859aa0b8
0xffffff8080913840 : 0xffffff7f859ab2e4
0xffffff8080913910 : 0xffffff7f86a0ec65
0xffffff8080913b50 : 0xffffff7f86a05842
0xffffff8080913ba0 : 0xffffff8005664929
0xffffff8080913bc0 : 0xffffff8005665ed0
0xffffff8080913c20 : 0xffffff80056638ef
0xffffff8080913d70 : 0xffffff80052981a1
0xffffff8080913e80 : 0xffffff8005220abd
0xffffff8080913eb0 : 0xffffff8005210448
0xffffff8080913f00 : 0xffffff80052195fb
0xffffff8080913f70 : 0xffffff80052a5ad6
0xffffff8080913fb0 : 0xffffff80052ced13
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f8593d 000->0xffffff7f85c3ffff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f858b2000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f85929000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f858e6000
com.apple.nvidia.nv50hal(8.0)[9CD95A4A-FD94-349E-A4B6-FC3B74E197F5]@0xffffff7f8 5c4d000->0xffffff7f85f6ffff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f859 3d000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f858b2000
com.apple.GeForce(8.0)[91C40470-82BA-329A-A9D7-4C70F28275FD]@0xffffff7f869b7000 ->0xffffff7f86a79fff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f859 3d000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f85929000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f858b2000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f858e6000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x0000000005000000
Kernel text base: 0xffffff8005200000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 72896041557
last loaded kext at 62945728148: com.sophos.kext.sav 8.0.4 (addr 0xffffff7f87578000, size 24576)
loaded kexts:
com.sophos.kext.sav 8.0.4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.0f2
com.apple.driver.AppleHDA 2.3.0f2
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.0.0
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f8
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleUSBTCKeyEventDriver 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AirPort.Brcm4331 600.15.20
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleUSBUHCI 5.1.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.3d11
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.20)
Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898, 37.9 MB
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3 -
I purchased a bunch of songs last month and one song won't play. Every time I try to play it the window pops up to authorize my computer to play that particular purchase. I tried all of the suggestions that Itunes support send me to. Nothing has worked so far. The song is on my account as a purchased item along with the other items that I purchased the same day. Does anyone have any ideas??
The very same thing has happened to me today...........? Could it be a song pending release? Seems unlikely. Please post any resolutions.
-
Why are my iTunes and iPhoto crashing every time I try to open them?
Why are my iphoto and itunes crashing every time I open them? This is a new problem on my Mac Mini. Have the latest software on my Mac Mini and the latest iLife sotware. My mac mini is about 5 years old, always kept up to date.
Processor 2 GHz Intel Core 2 Duo
Memory 2 GB 667 MHz DDR2 SDRAM
Graphics Intel GMA 950 64 MB
Software Mac OS X Lion 10.7.3 (11D50b)Hello Majorie,
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Also, how much Free Space is on your Hard Drive?
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes. -
I've just moved to CC today, I have used CS5 for the last few years.
After importing my footage and arranging in bins, every time i try t even play a lip or drop one onto a timeline the program crashes.
It won't even play the clip in the small preview window, but it does give me a preview frame.
Audio opens up fine and plays fine and drops to timeline fine, however it splits the clips into L+R, is there a way to stop that as it happens even on a mono track?
I'm sure it's something silly with setting i haven't done or something but can anyone help?
Happens on .mov and .mp4 files.
Even if i bring in an old project from CS5 it will allow me and the timelines look fine, but if i try to replace a clip from the project folder to the timeline it crashes!
CC2014.1 Vers8.1 Caravan
Running on laptop today, pc is in for a new SSD. Footage is on a UBB external drive
Windows 7
Intel i7-4700 mq cpu @2.4
8 GB Ram
Programs on SSD Drive C
Cache set to be on Drive E
If anyone has any ideas I'd appreciate it, i knew I'd have a learning curve but i didn't forsee this basic problem.
Thanks.Hi Ronan,
Great! it worked.
You can check the link below which highlights the optimization process.
http://blogs.adobe.com/aftereffects/2011/02/optimizing-for-performance-adobe-premiere-pro- and-after-effects.html
Regards,
Vinay -
ITunes unexpectedly quits every time I try to play a song.
Everytime i try to play a song i get the following message:
rocess: iTunes [76257]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.1.3 (11.1.3)
Build Info: iTunes-1113011001003008~1
Code Type: X86-64 (Native)
Parent Process: launchd [153]
User ID: 501
Date/Time: 2013-12-21 18:38:42.378 +1300
OS Version: Mac OS X 10.8 (12A154q)
Report Version: 10
Interval Since Last Report: 76380 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 13873 sec
Per-App Crashes Since Last Report: 11
Anonymous UUID: 8BF7EE80-5298-4C06-AF43-43163DE6AB9E
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[76257]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[_NSConcreteUserNotification activationType]: unrecognized selector sent to instance 0x7fd44c13ad20'
*** First throw call stack:
0 CoreFoundation 0x00007fff8dba3a76 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff9366c3e0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8dc3d2fa -[NSObject(NSObject) doesNotRecognizeSelector:] + 186
3 CoreFoundation 0x00007fff8db9218e ___forwarding___ + 414
4 CoreFoundation 0x00007fff8db91f78 _CF_forwarding_prep_0 + 232
5 iTunes 0x000000010d7e566c iTunes + 3458668
6 iTunes 0x000000010d7e5434 iTunes + 3458100
7 Foundation 0x00007fff8b856f07 -[_NSConcreteUserNotificationCenter _sendDelegateMessage:sendToAppDelegate:withNotificationFromMessage:] + 316
8 Foundation 0x00007fff8b8578cf __block_global_1 + 179
9 libdispatch.dylib 0x00007fff8b9ac7f7 _dispatch_call_block_and_release + 15
10 libdispatch.dylib 0x00007fff8b9b8527 _dispatch_client_callout + 8
11 libdispatch.dylib 0x00007fff8b9adbf7 _dispatch_main_queue_callback_4CF + 275
12 CoreFoundation 0x00007fff8db45ece __CFRunLoopRun + 1598
13 CoreFoundation 0x00007fff8db45489 CFRunLoopRunSpecific + 233
14 HIToolbox 0x00007fff8a511564 RunCurrentEventLoopInMode + 209
15 HIToolbox 0x00007fff8a518bb6 ReceiveNextEventCommon + 356
16 HIToolbox 0x00007fff8a518a47 BlockUntilNextEventMatchingListInMode + 62
17 AppKit 0x00007fff8f36f95a _DPSNextEvent + 685
18 AppKit 0x00007fff8f36f219 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
19 AppKit 0x00007fff8f36bdb3 -[NSApplication run] + 517
20 iTunes 0x000000010dda6c57 iTunes + 9493591
21 iTunes 0x000000010d829d4c iTunes + 3738956
22 ??? 0x0000000000000002 0x0 + 2
terminate called throwing an exception
abort() called
Thread 0 Crashed:: iTunes main Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff919c7226 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff888e181c pthread_kill + 90
2 libsystem_c.dylib 0x00007fff88931026 abort + 143
3 libc++abi.dylib 0x00007fff8c678fa7 abort_message + 257
4 libc++abi.dylib 0x00007fff8c676956 default_terminate() + 28
5 libobjc.A.dylib 0x00007fff9366c862 _objc_terminate() + 91
6 libdispatch.dylib 0x00007fff8b9b853b _dispatch_client_callout + 28
7 libdispatch.dylib 0x00007fff8b9adbf7 _dispatch_main_queue_callback_4CF + 275
8 com.apple.CoreFoundation 0x00007fff8db45ece __CFRunLoopRun + 1598
9 com.apple.CoreFoundation 0x00007fff8db45489 CFRunLoopRunSpecific + 233
10 com.apple.HIToolbox 0x00007fff8a511564 RunCurrentEventLoopInMode + 209
11 com.apple.HIToolbox 0x00007fff8a518bb6 ReceiveNextEventCommon + 356
12 com.apple.HIToolbox 0x00007fff8a518a47 BlockUntilNextEventMatchingListInMode + 62
13 com.apple.AppKit 0x00007fff8f36f95a _DPSNextEvent + 685
14 com.apple.AppKit 0x00007fff8f36f219 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
15 com.apple.AppKit 0x00007fff8f36bdb3 -[NSApplication run] + 517
16 com.apple.iTunes 0x000000010dda6c57 0x10d499000 + 9493591
17 com.apple.iTunes 0x000000010d829d4c 0x10d499000 + 3738956
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff919c7d2a kevent + 10
1 libdispatch.dylib 0x00007fff8b9aef62 _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8b9aebef _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff919c76ea __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff888e2c14 _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff888e29db _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff888ccfb1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff919c76ea __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff888e2c14 _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff888e29db _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff888ccfb1 start_wqthread + 13
Thread 4:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff919c569a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff919c4c56 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8db3fb53 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8db45cd0 __CFRunLoopRun + 1088
4 com.apple.CoreFoundation 0x00007fff8db45489 CFRunLoopRunSpecific + 233
5 com.apple.CoreFoundation 0x00007fff8db54071 CFRunLoopRun + 97
6 com.apple.mobiledevice 0x0000000113d49701 __thr_AMRegisterForCallbacks + 217
7 libdispatch.dylib 0x00007fff8b9b8527 _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff8b9aa6b0 _dispatch_worker_thread2 + 304
9 libsystem_c.dylib 0x00007fff888e29d3 _pthread_wqthread + 404
10 libsystem_c.dylib 0x00007fff888ccfb1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff919c569a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff919c4c56 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8db3fb53 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8db45cd0 __CFRunLoopRun + 1088
4 com.apple.CoreFoundation 0x00007fff8db45489 CFRunLoopRunSpecific + 233
5 com.apple.CoreFoundation 0x00007fff8db54071 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d4b451f 0x10d499000 + 111903
7 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
8 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
9 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff919c710e __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff888e4bb4 _pthread_cond_wait + 845
2 com.apple.iTunes 0x000000010d49d40f 0x10d499000 + 17423
3 com.apple.iTunes 0x000000010d91b04b 0x10d499000 + 4726859
4 com.apple.iTunes 0x000000010d91b77a 0x10d499000 + 4728698
5 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
6 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
7 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 7:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff919c7336 __select + 10
1 com.apple.CoreFoundation 0x00007fff8db850f6 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
3 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff919c569a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff919c4c56 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8db3fb53 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8db45cd0 __CFRunLoopRun + 1088
4 com.apple.CoreFoundation 0x00007fff8db45489 CFRunLoopRunSpecific + 233
5 com.apple.CoreFoundation 0x00007fff8db54071 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d9cb694 0x10d499000 + 5449364
7 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
8 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
9 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff919c710e __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff888e4bb4 _pthread_cond_wait + 845
2 com.apple.iTunes 0x000000010d49d40f 0x10d499000 + 17423
3 com.apple.iTunes 0x000000010d49d369 0x10d499000 + 17257
4 com.apple.iTunes 0x000000010d70dcf2 0x10d499000 + 2575602
5 com.apple.iTunes 0x000000010d70dcc9 0x10d499000 + 2575561
6 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
7 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
8 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff919c569a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff919c4c56 mach_msg + 70
2 com.apple.iTunes 0x000000010d49d4c7 0x10d499000 + 17607
3 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
4 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff919c69aa __accept + 10
1 com.apple.iTunes 0x000000010e0ddc81 0x10d499000 + 12864641
2 com.apple.iTunes 0x000000010e0c4ecf 0x10d499000 + 12762831
3 com.apple.iTunes 0x000000010e0c4e12 0x10d499000 + 12762642
4 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
5 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
6 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff919c69aa __accept + 10
1 com.apple.iTunes 0x000000010e0ddc81 0x10d499000 + 12864641
2 com.apple.iTunes 0x000000010e0c4ecf 0x10d499000 + 12762831
3 com.apple.iTunes 0x000000010e0c4e12 0x10d499000 + 12762642
4 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
5 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
6 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff919c569a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff919c4c56 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8db3fb53 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8db45cd0 __CFRunLoopRun + 1088
4 com.apple.CoreFoundation 0x00007fff8db45489 CFRunLoopRunSpecific + 233
5 com.apple.CoreFoundation 0x00007fff8db54071 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d4b451f 0x10d499000 + 111903
7 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
8 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
9 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff919c569a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff919c4c56 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8db3fb53 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8db45cd0 __CFRunLoopRun + 1088
4 com.apple.CoreFoundation 0x00007fff8db45489 CFRunLoopRunSpecific + 233
5 com.apple.CoreFoundation 0x00007fff8db54071 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d4b451f 0x10d499000 + 111903
7 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
8 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
9 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff919c569a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff919c4c56 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8db3fb53 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8db45cd0 __CFRunLoopRun + 1088
4 com.apple.CoreFoundation 0x00007fff8db45489 CFRunLoopRunSpecific + 233
5 com.apple.CoreFoundation 0x00007fff8db54071 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d4b451f 0x10d499000 + 111903
7 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
8 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
9 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff919c569a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff919c4c56 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8db3fb53 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8db45cd0 __CFRunLoopRun + 1088
4 com.apple.CoreFoundation 0x00007fff8db45489 CFRunLoopRunSpecific + 233
5 com.apple.CoreFoundation 0x00007fff8db54071 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d4b451f 0x10d499000 + 111903
7 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
8 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
9 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff919c569a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff919c4c56 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8db3fb53 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8db45cd0 __CFRunLoopRun + 1088
4 com.apple.CoreFoundation 0x00007fff8db45489 CFRunLoopRunSpecific + 233
5 com.apple.CoreFoundation 0x00007fff8db54071 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d4b451f 0x10d499000 + 111903
7 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
8 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
9 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff919c569a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff919c4c56 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8db3fb53 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8db45cd0 __CFRunLoopRun + 1088
4 com.apple.CoreFoundation 0x00007fff8db45489 CFRunLoopRunSpecific + 233
5 com.apple.CoreFoundation 0x00007fff8db54071 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d4b451f 0x10d499000 + 111903
7 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
8 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
9 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff919c569a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff919c4c56 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8db3fb53 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8db45cd0 __CFRunLoopRun + 1088
4 com.apple.CoreFoundation 0x00007fff8db45489 CFRunLoopRunSpecific + 233
5 com.apple.CoreFoundation 0x00007fff8db54071 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d4b451f 0x10d499000 + 111903
7 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
8 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
9 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff919c569a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff919c4c56 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8db3fb53 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8db45cd0 __CFRunLoopRun + 1088
4 com.apple.CoreFoundation 0x00007fff8db45489 CFRunLoopRunSpecific + 233
5 com.apple.CoreFoundation 0x00007fff8db54071 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d4b451f 0x10d499000 + 111903
7 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
8 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
9 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff919c710e __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff888e4bb4 _pthread_cond_wait + 845
2 com.apple.iTunes 0x000000010d49d40f 0x10d499000 + 17423
3 com.apple.iTunes 0x000000010d51f983 0x10d499000 + 551299
4 com.apple.iTunes 0x000000010d5a1ce3 0x10d499000 + 1084643
5 com.apple.iTunes 0x000000010d5a9091 0x10d499000 + 1114257
6 com.apple.iTunes 0x000000010d5a1221 0x10d499000 + 1081889
7 com.apple.iTunes 0x000000010d59c4d7 0x10d499000 + 1062103
8 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
9 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
10 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff919c569a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff919c4c56 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8db3fb53 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8db45cd0 __CFRunLoopRun + 1088
4 com.apple.CoreFoundation 0x00007fff8db45489 CFRunLoopRunSpecific + 233
5 com.apple.CoreFoundation 0x00007fff8db54071 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d4b451f 0x10d499000 + 111903
7 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
8 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
9 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff919c710e __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff888e4bb4 _pthread_cond_wait + 845
2 com.apple.iTunes 0x000000010d49d40f 0x10d499000 + 17423
3 com.apple.iTunes 0x000000010d51f983 0x10d499000 + 551299
4 com.apple.iTunes 0x000000010d51f921 0x10d499000 + 551201
5 com.apple.iTunes 0x000000010d51f78e 0x10d499000 + 550798
6 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
7 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
8 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff919c7336 __select + 10
1 com.apple.AirTrafficHost 0x000000011bab30de _readDictionary + 246
2 com.apple.AirTrafficHost 0x000000011bab3892 ATProcessLinkCopyMessageFromChild + 182
3 com.apple.AirTrafficHost 0x000000011bab263a ATHostConnectionReadMessage + 82
4 com.apple.iTunes 0x000000010d86b6a3 0x10d499000 + 4007587
5 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
6 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
7 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff919c76ea __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff888e2c14 _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff888e29db _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff888ccfb1 start_wqthread + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff919c710e __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff888e4bb4 _pthread_cond_wait + 845
2 com.apple.iTunes 0x000000010d49d40f 0x10d499000 + 17423
3 com.apple.iTunes 0x000000010d51f983 0x10d499000 + 551299
4 com.apple.iTunes 0x000000010d51f921 0x10d499000 + 551201
5 com.apple.iTunes 0x000000010d51f78e 0x10d499000 + 550798
6 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
7 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
8 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff919c710e __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff888e4bb4 _pthread_cond_wait + 845
2 com.apple.iTunes 0x000000010d49d40f 0x10d499000 + 17423
3 com.apple.iTunes 0x000000010d51f983 0x10d499000 + 551299
4 com.apple.iTunes 0x000000010d51f921 0x10d499000 + 551201
5 com.apple.iTunes 0x000000010d51f78e 0x10d499000 + 550798
6 com.apple.iTunes 0x000000010d49e0f3 0x10d499000 + 20723
7 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
8 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 28:: com.apple.audio.IOThread.client
0 libsystem_kernel.dylib 0x00007fff919c569a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff919c4c56 mach_msg + 70
2 com.apple.audio.CoreAudio 0x00007fff8c981c5a HALC_IOContext_Start + 116
3 com.apple.audio.CoreAudio 0x00007fff8c980b44 HALC_ProxyIOContext::IOWorkLoop() + 306
4 com.apple.audio.CoreAudio 0x00007fff8c980981 HALC_ProxyIOContext::IOThreadEntry(void*) + 83
5 com.apple.audio.CoreAudio 0x00007fff8c98083b HALB_IOThread::Entry(void*) + 75
6 libsystem_c.dylib 0x00007fff888e046a _pthread_start + 327
7 libsystem_c.dylib 0x00007fff888ccfc1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff527654e8 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff52765510 rsp: 0x00007fff527654e8
r8: 0x00007fff780e4260 r9: 0x00007fff527654f0 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x00007fff52765670 r13: 0x0000000000000000 r14: 0x00007fff780e5160 r15: 0x00007fff52765550
rip: 0x00007fff919c7226 rfl: 0x0000000000000206 cr2: 0x00007fff780ddff0
Logical CPU: 0
Binary Images:
0x10d499000 - 0x10eb3bfef com.apple.iTunes (11.1.3 - 11.1.3) <A2A98806-87A0-3DC1-9B56-49D082615D15> /Applications/iTunes.app/Contents/MacOS/iTunes
0x10ef1a000 - 0x10ef9aff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <6DF8BE48-75E5-36DE-AD39-59B0B5A57E0F> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x10efe1000 - 0x10f013ff7 com.apple.avfoundationcf (2.0 - 78) <63E0F2F5-C36D-30A0-BE06-9CB02FB1BE0F> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x10f049000 - 0x10f21dfff com.apple.iad.iAdCore (1.0 - 1) <0AC49774-2E81-31D7-B2BA-F272E16FD430> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x10f2eb000 - 0x10f2f0fff com.apple.agl (3.2.1 - AGL-3.2.1) <0DAEC900-BBE5-3165-97CD-E58EAE796DA2> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10f2f9000 - 0x10f2fdfff com.apple.iPod (1.7 - 20) <5458476D-AF80-3ACD-8863-E60AA14407C0> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x10f305000 - 0x10f631ff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x10f659000 - 0x10f690ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x10f6a5000 - 0x10f77bfe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x10f79f000 - 0x10f7e2ff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x111033000 - 0x111da8fff com.apple.CoreFP (2.5.16 - 2.5.16) <1C390A93-4187-37E7-8A7E-4417876F069B> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x113587000 - 0x11358cfff com.apple.audio.AppleHDAHALPlugIn (2.2.7 - 2.2.7a4) <6DD3635D-C926-383A-AF23-1FE80742FE48> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x11360a000 - 0x11360cff7 com.apple.textencoding.unicode (2.5 - 2.5) <C8F5B587-B2DC-3B01-B01C-9B46400B3C24> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x113792000 - 0x113797ff7 libFontRegistryUI.dylib (90.1) <7B7C85F0-71DB-3553-8470-472F0E748E1D> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
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0x7fff8de03000 - 0x7fff8de07fff libCGXType.A.dylib (271.0.6) <CFD16CE6-71DD-3BA6-B940-5B59C48717F5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff8de08000 - 0x7fff8de0afff com.apple.TrustEvaluationAgent (2.0 - 23) <2463E98F-82E9-36C5-936B-F0DDB4776A85> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8de0b000 - 0x7fff8de8dff7 com.apple.Heimdal (3.0 - 2.0) <FE8FA4D5-12E4-3509-98D7-8BB38B2EA28F> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8dec3000 - 0x7fff8dec3fff com.apple.ApplicationServices (44 - 44) <50872524-A6C4-37F2-8116-81B24145CE33> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8df05000 - 0x7fff8dfcefff com.apple.CoreText (239.0 - 259) <3B62A81C-4480-35F7-B24F-F87C1ED3469C> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8dfd4000 - 0x7fff8dfdafff libCoreVMClient.dylib (22) <F3D5F389-7CFB-3387-B322-46937797C3DD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8dfdb000 - 0x7fff8e035ff7 com.apple.print.framework.PrintCore (8.0 - 381) <A5432AD3-2E4E-34E6-AF61-ABA569BF061C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8e036000 - 0x7fff8e062fff libRIP.A.dylib (271.0.6) <133EDA79-72EE-3E09-AB1A-D993DCD95278> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff8e069000 - 0x7fff8e460fff libLAPACK.dylib (1073) <D2388841-8C28-3F08-A0E8-D79F5389943C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8e46a000 - 0x7fff8e4c6ff7 com.apple.Symbolication (1.3 - 91) <95C8AE52-CD6E-3E0E-A8A1-A52A2D45EBCE> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8e4c7000 - 0x7fff8e513ff7 libauto.dylib (185) <EC749301-51DA-3413-97DF-5481A75F974C> /usr/lib/libauto.dylib
0x7fff8e565000 - 0x7fff8e6ccfff com.apple.CFNetwork (561.5.1 - 561.5.1) <5F7FB07F-55C8-3395-AE34-1122CD550470> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8e6cd000 - 0x7fff8e6d8fff libsystem_notify.dylib (98.4) <375881A9-6561-31E8-8AAF-0F108C9E52BC> /usr/lib/system/libsystem_notify.dylib
0x7fff8e6d9000 - 0x7fff8e6dcff7 com.apple.TCC (1.0 - 1) <90540BEB-13D5-3A68-8D53-41E3239EB0C5> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff8e6dd000 - 0x7fff8e6e0ff7 libdyld.dylib (209.1) <94E58E38-AC20-36DB-A84E-DAFA8D4E41E2> /usr/lib/system/libdyld.dylib
0x7fff8e6e1000 - 0x7fff8e7defff libFontParser.dylib (82.3) <2040E4E9-6C6D-3143-868F-BA088A527640> /System/Librar -
Quicktime wont start & crashes every time i try to play a .mov file or open
I have been getting this error every time i try to launch Quicktime 7.65.17.80 or every time i try to run a .mov file. Here is the information that i get when getting this error. Also i have tried looking online for a solution to this and cant find one. I have also tried uninstalling it completely and then reinstalling it but that does not seem to help.
QuickTime Player has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost.
For more information about this error, click here.
Error signature
EventType : BEX P1 : QuickTimePlayer.exe P2 : 7.65.17.80
P3 : 4afa5828 P4 : QuickTimePlayer.dll P5 : 7.65.17.80 P6 : 4afa5820
P7 : 0000130d P8 : c0000409 P9 : 00000000
To view technical information about the error report, click here.
The following files will be included in this error report:
C:\DOCUME~1\xxx-xxx\LOCALS~1\Temp\WERc394.dir00\QuickTimePlayer.exe.mdmp
C:\DOCUME~1\xxx-xxx\LOCALS~1\Temp\WERc394.dir00\appcompat.txt
Any help or suggestion or if you need to give more information or do anything just let me know. -NAME13013Can you check something else for me please, Name?
Head into your control panels and try to launch the QuickTime control panel. What error message do you get then? (Precise text please ... the information in the error message about where QuickTime thinks the QuickTime.cpl file lives can be of some help with diagnosing the nature of your problem.) -
ITunes freezes and crashes every time I try to open it
MacBook using OS X 10.9.2 - Every time (without exception) I try to open iTunes, it goes to the "Accessing iTunes Store" window, and then stays there while launching that much dreaded Mac "spinning wheel of death"....
I have to force quit in order to get rid of it since I do not have access to any of the iTunes menu items while this is all going on.
Have no idea what to do...Hi exyalie,
Welcome to the Support Communities!
What version of iTunes are you using? You may need to update your software or reinstall it (this affects the application, not your data). I would also suggest quitting the application, restarting the computer and resetting the SMC (see below).
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Disconnect from the internet (turn off Wi-Fi) and unplug ethernet -- and then try launching iTunes again.
There are more troubleshooting steps in these articles:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
Add-ons, such as plug-ins and scripts, not manufactured by Apple (third-party) add features to iTunes or modify its appearance and behavior. Using these can interfere with how you use iTunes. For example, if you upgrade to a newer version of iTunes, your add-ons may not be compatible.
Slow performance
iTunes won't open or quits unexpectedly
If you see the above symptoms or other unusual behavior, you can disable any third-party plug-ins by opening iTunes in Safe Mode: OS X: Hold down Option-Command.
Click Continue and see if any issues persist.
I hope this information helps ....
- Judy
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