ITunes 7.7, Windows Vista, 80GB iPod classic issues...

Since installing iTunes 7.7, I have been unable to anything with it. When I connect my iPod, it freezes iTunes, and subsequently the rest of my system.
At one point, iTunes recognised my iPod, but told me that I had to reset it to factory settings. When I did, everything was fine until I ejected. When I reconnected, I went through the same thing.
This was after an hour or so of iTunes telling me that it could not recognise my iPod.
I should mentioned that I uninstalled, and reinstalled iTunes numerous times. Attempted to revert back to 7.6 to no avail. Then reverted my hard drive back a few days.
My iPod has likewise, been restored at least three times, since it has not shown up with anything on any other computer, since 7.7 was installed.
I get the feeling that I am not the only person with this problem, however is there a way to resolve it?
Message was edited by: ecclefty21

Having the same exact trouble.

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Itunes doesn`t recognize my 80GB ipod classic.it appears in my computer but it says i must format the disk."windows was unable to format".what should i do to make itunes recognize my ipod?

help:)

Can you check what is the current format of your iPod?
http://support.apple.com/kb/HT1335
Have a nice day!

How can I download itunes from my windows vista to my ipod original?

How can I download itunes from my windows vista to my ipod classic?

If you want to add songs from iTunes to the iPod, plug it into the computer, select the iPod in iTunes and click the tabs across top to select what you want on the iPod.

ITunes crashes when I plug in 80GB iPod classic

My 80GB iPod classic had been working flawlessly with my MacBook Pro until yesterday afternoon, when I plugged it in to sync and iTunes crashed with this error:
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000014
I have tried uninstalling and reinstalling iTunes, deleting my iTunes library file, and using another computer to restore my iPod to the factory settings all with the same result. I can sync my Nano to this computer still, and I can sync my Classic to other computers. This particular computer/iPod combo has gone wonky on me. I've wracked my brain trying to come up with any system changes prior to the sudden failure and I can't think of any.
This is a work machine and I have FileVault turned on per company policy. I can't take the machine to a Genius Bar since it's not mine, and while IT looks the other way on the matter of personal music on the work machine, I can't ask them for support since it's not a business necessity. Any ideas on how to solve? Am I out of luck on getting a replacement iPod since it syncs with other machines?

RevDoddy,
If iTunes is crashing, why don't you send a crash log to those lazy Apple engineers.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. You need to send that file to our buddy Roy. Make sure that you include:
(1) the drwtsn32.log file.
(2) the link to this thread.
(3) a one line description of your problem, i.e. "iTunes crashes on launch".
(4) the username that you're using here in the discussion boards.
(5) the link to this thread.
(6) tell him Toonz sent ya.
Roy is getting a little swamped with messages and needs to make sure he gets all the information. And if he doesn't get all this information, the message is just going to get dropped on the floor.

80GB iPod Classic looks to have deleted all my songs after iTunes update - please help!!!

I know there have been topics about this in the past, but I haven't found a solution to my particular case in any of them. So I'm sorry that this topic may seem redundant, but I really need help.
I have an 80GB iPod classic I bought 5+ years ago. It has been running fine for months. After I downloaded and installed the new iTunes upgrade however, when I connected the iPod it gave me the message "iTunes cannot read the contents of .... iPod. Please restore etc". I really don't want to have to restore it and lose my music, as it is almost full of music, much of which is hard to find. I don't often back up my library (I know, I know), but I have one from a few months ago I can use if I really have to (it'll be better than starting completely over), but I don't know where that would be saved on my computer. My music isn't saved in another folder so simply restoring and putting the music back into my iPod isn't an option either.
I am running Windows XP home edition if that helps with solutions.
Please help me, I really don't want to have to start my music collection from scratch.

I did a mistake

Genius Bar Response to 80gb iPod Classic not syncing to iTunes 9.0

Ok so basically I have been having the same problems as every other 80gb iPod classic owner that has been on this discussion board. Ever since I downloaded the new iTunes update, my ipod has been unable to sync to my computer. Now I've tried all the suggested troubleshooting steps (uninstall, restore, reset, different computer, etc) and NOTHING works. Basically when I connect my ipod I get the clicking noise it makes when it connects, however that is quickly followed by the annoying disconnect sound. My ipod does in fact show up in My Computer, but as far as iTunes is concerned, all I get is a window to pop up in the upper left hand of the screen saying "Verifying files". After that toggles through for about 5 min, I get the error message in the bottom right corner saying something along the lines of E: Ipod control could not be saved, etc.
I finally got so frustrated that I made a genius bar appt. To my dismay, I got the exact response that I was expecting. The, otherwise friendly assistant, had no clue what the problem was with my Ipod. I described all my issues and he even tried restoring the ipod, tried a different computer, etc and after about 30 minutes all he could say was that he didn't know what the problem was. His worthless excuse was simply that it looked like I had some corrosion on the bottom of my ipod and so that might have fried a circuit or something. However my ipod was working completely fine before the new itunes update. In fact when I disconnect from my computer, my ipod seems to be working properly (i.e. it responds to my touch, it cycles through the menus, etc), but unfortunatly all my music is gone.
As I'm sure is the case with most Classic owners, I have had mine for about 2 years and so I was of course out of warranty. My only options at this point are to pay ~ $140 to replace the same 80gb ipod or just buck up and pay $300 for the new iPod Touch. Considering I'm still convinced this is Apple's shady business tactic of phasing out the older gen ipods, I think my best bet is to go with the Touch.
God I hate when they get shady like this.
Good luck to anyone else.

1. Your drive will retain the "dirty" status until it has been successfully scanned by a disk check utility.
2. While there are a number of threads concerning this issue, which I've not personally experienced, I suspect that in comparison to the number of users this represents a tiny fraction of the overall user base. This is not to diminish your right to be frustated, but to point out that, while the problem is readily apparent to you, it may not be sufficently widespread to have come to the attention of Apple's iTunes team or present with enough regularity for them to determine the cause and hence begin the process of creating a fix.
Between our family, for example, we have 3 iPod classics, (1 two years old, 2 brand new), a Nano & a 30Gb ipod Video all of which sync fine. Assuming you get no joy with the steps I outlined earlier it might still be worth checking the status of your iPod's hard drive to eliminate that as a possible cause of problems.
Press *SELECT & MENU* for 6 seconds to reset the iPod then press *SELECT & REWIND* to enter the diagnostics screen. Select *Manual Tests > IO > HardDrive > HDD > HDDSMARTData*.
For comparison here are my results:
Retracts: 861
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2097
Starts/Stops: 856
Temp: Current 29C
Temp: Min 10C
Temp: Max 50C
When finished press SELECT & MENU for 6 seconds to reset the iPod again. If you have any pending secorts that might indicate that there is a fundemental problem with your iPod's hard drive that, while not preventing you using the menus, is hampering iTunes when it tries to update the iPod.
tt2

How can I delete all songs and data from my 80GB ipod classic without opening itunes?

I have an older 80GB ipod classic that works but will not play any songs. I'm trying to delete all songs and data from the hard drive to see if that will fix the problem, however, it will not appear in my itunes. I've tried various ways to help it appear in my itunes but I do not want to delete my itunes because I have another ipod that has all those songs on it.
I was wondering if there was a way to restore my ipod back to the beginning without having to go through itunes. Thanks!

It might, but I wouldn't bet much on it. Either way, give it a shot.
Otherwise, if appears in Windows an external hard disk, try a low level reformat of the device's hard drive. See here for instructions on how to do this.
http://www.methodshop.com/gadgets/ipodsupport/erase/
B-rock

I was given an 80gb ipod classic formated with mac os. Is there any way to connect it to my windows pc so I can transfer the song to my library?

I was given an 80gb ipod classic formatted with mac os. Is there any way to connect it to my windows pc so I can transfer the song to my library? When I try to connect to my pc I get a message asking me if I want to format the drive. I want to try to save the 15000 songs that are already on the ipod. Any suggestions?

The iPod and iTunes are designed so that you cannot transfer music on an iPod to another iTunes Library. This is because the 15,000 songs do not belong to you and you have no legal right to keep them.

I have a 80gb ipod classic and i cannot get it to sync anymore since I updated my itunes. Does anyone have any suggestions on what i should do

I have a 80gb ipod classic and i cannot get it to sync anymore since I updated my itunes. Does anyone have any suggestions on what i should do?

Does the device show up in Windows Explorer when connected?
Have you tried going into Control Panel > Programs & Features > iTunes > Repair?
Have you proved the cable with a different device, or the device's connectivity with a different computer?
tt2

I have an iphone 4 connected to my imac/itunes using a designated email address. However, I also have an 80gb ipod classic which is connected to my general email account. How can I transfer my ipod to the same account as the iphone

I have an iphone 4 connected to my imac/itunes account using its own designated email address. However, I also have an 80gb ipod classic which is connected to my general email address. How can I delete this and transfer the ipod to the same account as the iphone 4. Thankyou

iPods, iPhones, and iPads aren't tied to one particular iTunes accout/Apple ID. So there are no special instructions to follow to allow you to sync it with your newer account. Simply sync it as you would your iPhone 4.
B-rock

I am getting an 'iTunes has detected an iPod that appears to be corrupted" message from my 80GB iPod Classic.

I am getting an 'iTunes has detected an iPod that appears to be corrupted" message from my 80GB iPod Classic. It plays music fine and has 2.5 GB of space left. I get the message on multiple PC's and USB ports. I have tried resetting it and using Disk Mode. Any advice?

In my Computer folder
Right Click the iPod
Select properties->tools->error check
tick both fix filesystem error and surface scan.
Press OK
May take about 2 hours to complete.
PS: dont be in a hurry to disconnect your iPod, as future recurrence will come, as the HD is almost full, do back up your iTunes library, before your iPod HD gives the dreaded fatal Red X sign.
Good Luck!

Trying to restore 80GB iPod Classic back to the factory settings.

I am using Windows Vista Home Premium, and need to restore 80GB iPod Classic back to the factory settings, due to it being corrupt and the device doesn’t show up in iTunes 10 or on my computer. I've done the 5 R's twice and I am still seeing a box pop up on my computer when I connect the device that says:
“Do you want to scan and fix (F)?”
It gives me the following two options:
1. Scan and Fix (recommended)
2. Continue without Scanning,
Option #1 says, “Unable to perform the scan because Windows cannot access the disk.
Option #2 does nothing.
When starting my computer with the device connected a black screen says:
Checking File System on F:
The type of file system is FAT32.
One of your disks needs to be checked for consistency. You may cancel the disk check, but it is strongly recommended that you continue.
          Windows will now check the disk.
                         Volume serial number is 3141-****
          Windows is verifying files and folders . . .
                         Folder \iPod_controls is entirely unreadable.
            Folder entry removed.
                         Folder \calendars is entirely unreadable.
                                        Folder entry removed.
                         Folder \contacts is entirely unreadable.
                                        Folder entry removed.
                         Folder \notes is entirely unreadable.
                                        Folder entry removed.
File and folder verification is complete.
Convert lost chains to files (Y/N)? Yes
I’ve tried both options numerous times and nothing works. This is about to drive me to either drinking or wearing one of those stylish white I Love Me Jackets.
HELP ME . . . PLEASE

I've used option #1 & #2. I've tried the press & hold menu & center buttons numerous times. The device does not show up in iTunes, It does show up in Windows Explorer as "Removable Disk (F), but when I try to open it, a box pops up that says, "Please insert a disk into Removable Disk (F).
When the device is connected to my computer via USB Port, the device screen has an Orange Circle with two rotating Arrows in the centern& says, "Connected", Eject Before Disconnecting
I don't know anyone who has a Mac.

IPod classic issues with iTunes 9 just may be disk problems in ipod

I have done extensive testing for several days now on this iTunes 9 issue with iPod Classics. I used 3 different computers, 1 Macbook Pro, Windows 7 and XP with iTunes 8. I had 2 - ipod classic 80GB and 2 - ipod 5th Generation 30GB units people gave me to look at.
It would take too much typing to describe all the restores, syncs, formats, copies I did over the past few days.
Bottom line: Using PC utilities I began to believe the iPod hard drives had bad sectors. I trusted the disk testing because I got different results from different ipods. The problems I experienced and what I have read here are consistent with what you would expect from disk problems and S.M.A.R.T. technology on the drives.
If bad sectors on a drive are dealt with by S.M.A.R.T. I would expect delays in accessing those sectors to occur.. resulting in delays to restore, delays to sync, delays to even skip songs on the ipod itself.
What may be the case is switching to iTunes 9, discovers when it trys to use the bad sectors. Maybe iTunes 9 is more timing temperamental. I have iPods that pass all disk tests that work fine with iTunes 9 on mac and PC. The other 2 ipods reporting bad sectors on a disk test, can restore, but syncing 3000+ songs is nearly impossible. Sync delays were consistent with where I would expect bad sectors to exist in the process. Delays I noticed just copying a folder to the ipod in disk mode were consistent with the delays that occur syncing in iTunes.

It is a possibility...
I will state though that in my opinion the main problem is that itunes 9 is far less fault tolerant than prior versions and is far more likely to preemptively send an ipod into recovery mode when running into a problem when a ipod is plugged in.
I'd had a couple of incidents in prior versions of itunes when it flashed an alert message that it was having trouble accessing the ipod. Usually unplugging and reconnecting the ipod resolved the issue. Unfortunately this system of handling the issue does not work at all with itunes 9. What happens is that the next time you plug in the ipod it is preemptively sent into recovery mode.
I've had my ipod sent into recovery mode 7-8 times since I Installed Itunes 9. The last 5 of those in the last week. I've already done the reinstall itunes 9 from scratch and I still had to do a recovery of the ipod last night. Today I bought a new interface cable on the theory that my old cable might be defective. I've been able to plug it in tonight without itunes complaining about being unable to access the ipod

My Itunes locks when I connect my Ipod classic. I have the latest version of Itunes as of 10/31/11. Any fixes???

My Itunes locks when I connect my Ipod classic. I have the latest version of Itunes as of 10/31/11. Anyone have any fixes?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Please Help - My iTunes library won't recognize my iPod classic

My iTunes library won't recognize my iPod classic 80gb. I try doing the trouble shooting steps on apple, but they still did not work. Any help would be greatly appreciated. I'd love to add some newer music to my old iPod for listening in the car or when travelling. Thanks a lot.

Hello dmbnewfie,
Welcome to the Apple Support Communities!
I understand that your iPod classic is not being recognized in iTunes when you connect it to your computer. I know you have tried some troubleshooting on the Apple website as well, but without knowing which steps you have completed, I would suggest working through the attached iPod classic Troubleshooting Assistant.
Apple - Support - iPod - iPod classic Troubleshooting Assistant
Have a great day,
Joe

ITunes 7.7, Windows Vista, 80GB iPod classic issues...

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