Itunes and apple id issue

When trying to purchase something on iTunes it says my apple id cannot be used in iTunes store? I have changed my password several times and can use it and log on with my apple id online.

I got it to work. I clicked on get a new apple id, accepted the terms and conditions,cancelled the request to get a new apple id, updated my payment info and logged back in. weird.

Similar Messages

  • Itunes and apple tv issue

    i recently bought an apple tv device and when i download tintin on my computer and try to view it on my tv using home sharing an error message comes up asking me to authorize the computer. Which i did but it still doesnt work. help me plz

    I solved this by reset of the Wifi (unplug cable and power to both modem and wifi ... wait 60 sec ... plug in modem cable and power ... plug in wifi power and LAN to modem ... restart AppleTV and Mac ... Turn Home Share 'OFF' in iTunes then back "ON" ... it took ~60 sec for the AppleTV to pick up my Mac in computers.

  • I have been a customer of ITunes and Apple since 2007. Movies, Apps, Music and books  Itunes has been my only source for my media needs.

    I have been a customer of ITunes and Apple since 2007. Movies, Apps, Music and books  Itunes has been my only source for my media needs. 397 Apps 759 Songs over 100 Videos 13 books 3 IPhones 2 IPods So here is my problem with ITunes I purchased an App and it is identical to one I have already brought. The App description did not say anything that it would not do what I was trying to do. I wrote sup[port and asked if they could issue a credit. Mari at support wrote back and said he checked with his supervisor and they could not issue a credit.  I told them what a good loyal customer I have been to Itunes and Apple and they still refused.  Granted the App did not cost a lot of money (3.99) but it’s the principle. With customers having options to shop anywhere I would think a business would do whatever it takes to retain the loyal customers they do have Occasionally I rush to buy an App without fully understanding if it meets my needs. According to ITunes support that has occurred nine times. Here is the last reply that I received Roger, I know how frustrating it can be when things don't work the way they should be  and I do apologize for the inconvenience that this may have caused you. I am sorry but we could not be able to grant your request as we have made 9 exceptions on you. For more information on Apple's requirements for using the iTunes Store, please refer to the iTunes Store Terms and Conditions:http://www.apple.com/legal/itunes/us/terms.html Again, I am hoping for your kind understanding regarding this matter. Sincerely Mari iTunes Store/Mac App Store Advisor

    "The App description did not say anything that it would not do what I was trying to do."
    You've already had 9 refunds? You understand that apps are sold on a non-return policy, presumably. You bought an app that didn't claim to do something that you wanted from it, and now that you've found that it doesn't, you want your money back.
    Perhaps you've failed to explain your point properly but I can't see why you expect any sympathy from users here, not that it would make any difference. Only the store staff can issue refunds if they think appropriate. Chalk it up to experience. You could even contact the developer in advance of a purchase if you want to be certain an app does what you want. Then if it really fails to live up to the promise you would at least have a better argument for a refund.
    tt2

  • Home sharing problem with music between iTunes and Apple TV

    iTunes 10.5.2.11
    Apple TV2 running 4.4.4 (3330)
    Windows 7 pc
    WI FI connection
    Apple TV is losing its connection to iTunes on my windows 7 pc after streaming EXACTLY TWO SONGS.   I've never had this problem until the last update of iTunes to 10.5.2.11 and Apple TV 4.4.4.  Home sharing is on in both iTunes and apple TV.  I launch my computer from apple TV and open the music folders, select an album/playlist or even shuffle (doesn't matter what I do).  Apple TV will play two songs and then lose its home sharing connection to my iTunes songs.  TheBuffering icon continues to spin as it looks for the next song on the playlist, but the \song never starts playing.  If I sue the apple TV remote to return to the main menu, it is apparent that my computer is no longer visible to apple tv.  
    The only temporary "fix" (which again only works for EXACTLY TWO SONGS) is to re-start home sharing on my pc or apple tv.   Obviously, you can't listen to music by continuously turning on/off home sharing on eiter device.  Doesn't matter which device I choose to restart home Sharing.
    I've spent considerable time troubleshooting this issue.  It is NOT a router issue, nor is it a signal quality issue.  I'm able to stream feature-length movies from iTunes to apple TV without issue.  It's only music files.  The cynic in me thinks its apple wanting me to spend $25 to put my music in its iCloud service.
    Other troubleshooting that I've tried.  None successful.
    Uninstalled and reinstalled iTunes.
    Tried a fresh install of iTunes on a brand new windows 7 maching
    Restored my apple TV.
    disconnected / re-connected outlook.

    bump to Apple.  Many people are having this issue and no fix yet!

  • Itunes and Apple TV 2

    Ever since latest upate to Itunes and apple tv 2, play back of videos stop, or get an error and have to stop and start Itunes to start playing. This happens on either purchase tv shows, or my own videos.
    I am running Itunes 10.6 (40) 64 bit on OS Lion.
    Running wireless apple tv.
    Anyone eperiencing the same issue ?
    Are there logs generated regarding this ?

    All I knew to do was to do some testing on the audio setting like you said were not compatible.
    So, I went through and tested all audio possibilites with the Apple TV 2 settings.
    Found out that all the ACC settings would play and all of the AC3 settings won't. 
    Anyway, I then upped the bitrate as high as it would let me on each ACC setting possibiltiy. 
    The ACC w 6 channel discrete @ 768 bitrate sounded the best with no noticable problems like I was having before.
    The sound effects did not drown out the voice dialog.  (Which was the problem I was having before)
    Now I can watch them on iTunes and stream to my Apple TV (2nd gen) with no problems!
    Thanks for your help vazandrew. 

  • I have used my iphone 6 for about a month. It asked for an upgrade of ios, and know it shows red screen itunes and apple logo. What to do??

    I have used my iphone 6 for about a month. It asked me for an upgrade of ios to 8.1.3, and know it shows red screen, itunes and apple logo in a infinite loop. I tried to update/restore it, but pc just do not recognize it with the screen changing. Does anyone solved this issue with apple store or yourself?? what to do?

    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

  • Since itunes and apple tvs latest update I have had problem wtching movies on apple tv via my itunes can any one help, movie takes a very long time to load sometimes never, it use to work really well, whats going on please help?

    Since itunes and apple tvs latest update I have had problem wtching movies on apple tv via my itunes can any one help, movie takes a very long time to load sometimes never, it use to work really well, whats going on please help?

    You might find useful information in item D1 of Time Machine Troubleshooting.

  • HT4352 problem sharing iTunes with new Apple TV.(model MD199LL/A. I have iTunes and Apple TV set up with same address and passwords, enabled iTunes and Apple TV for home sharing and still nothing? I have latest iTunes and Apple TV update. Any other sugges

    Have a problem with Home Sharing with Apple TV and iTunes. Have latest iTunes and Apple TV downloads. Have both items set up for home sharing with same address and passwords. AppleTV running fine for everything else. FYI, my library is about 60gigs. AppleTV model is MD199LL/A if that matters. Really want to hear my entire music library and not just Purchased items. Thanks for any help!!!

    I have an older PC with Windows XP Professional on it. I updated to the latest iTunes and I am able to access the photos, etc. on it. However, my Windows 7 PC still does work (since last Apple TV update). Apple TV does not recognize that Home Sharing is turned here. The latter PC has all my current photos on it which I would like share with others on my Apple TV. A fix would be appreciated.

  • I need to update my iTunes and iPod touch,iPad and iPhone but they were set up with a hp laptop that i sold i tried to update my iTunes and apple devices but it tell's me if i update i will lose all media on my devices and to update with the original com

    I need to update my iTunes and iPod touch,iPad and iPhone but they were set up with a hp laptop that i sold i tried to update my iTunes and apple devices but it tell's me if i update i will lose all media on my devices and to update with the original computr

    Go to www.ecamm.com and d/l PhoneView.
    To prevent a sync when plugging in the iPod/iPhone - hold down the 'option' and the 'command' keys when plugging in the iPod/iPhone - key the keys down until the iPod/iPhone is listed under the Devices list in iTunes - this will prevent a sync from taking place.
    With PhoneView you can take the content from the device to the iTunes library.
    MJ

  • Hello after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again.  I have been unable to uninstall itunes

    Hello- after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again.  Problem is I have been unable to uninstall itunes, can't find the installation files .msi.  I'm using Windows XP. 
    Help!

    Problem is I have been unable to uninstall itunes, can't find the installation files .msi.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I'm trying to view my movies through itunes and apple TV but only a few appear in itunes when i add to library, they include .avi and mp4 files.  Whys have only a few copied and rest wont add to my library, can someone help? Do I need to convert them?

    I'm trying to view my movies through itunes and apple TV but only a few appear in itunes when i add to library, they include .avi and mp4 files.  Whys have only a few copied and rest wont add to my library, can someone help? Do I need to convert them?

    What are the file extensions of the movies that won't import to iTunes
    What video content works in iTunes
    What video content works with iTunes and mobile devices?
    iTunes:
    Video content purchased from the iTunes Store.
    QuickTime and MPEG-4 movie files that end in ".mov", ".m4v", or ".mp4" and are playable in QuickTime Player.
    Video podcasts.
    iTunes Digital Copies.
    iTunes Store Movie Rentals (Requires iTunes 9 or later).

  • Can´t find all my movies from itunes in apple tv. has already restarted apple tv and have the latest update for both itunes and apple tv. my music library works however

    can´t find all my movies from itunes in apple tv. has already restarted apple tv and have the latest update for both itunes and apple tv. my music library works however

    Welcome to the Apple Community.         
    Have you looked in home videos

  • Itunes and apple quick time wont open

    Itunes and apple quick time wont open
    I reinstall and install and restart my pc and it is the same

    I have error 2378.
    I tried all the fixes (uninstal completely) I've tried installing Quicktime standalone, same error.
    One day my computer installed some windows updates. next time i tried i tunes, it said it couldnt' find RICHED20.dll.
    Tried removing the updates. then tried removing/reinstalling itunes. Everytime I try to run the install package I get "error with package 2378". I tried restoring my system to before the windows updates. No luck.
    HELP

  • Sync iPhone movie with iTunes and Apple TV

    What is the correct way to get a movie taken with my iPhone to iTunes and Apple TV. The movie was copied to iPhoto, but cannot get it onto iTunes in the movie list and into Apple TV. Thanks.

    yes, me too. I went to play my stuff tonight - and blam, Apple TV icon is not there. Nothing I do brings it back. Reset everything - turn it all off and on. Nada. This is really annoying.

  • Does the series Crash come to iTunes and Apple TV?

    Does the series Crash come to iTunes and Apple TV?

    Sorry, but we're all just your fellow users here and have no better idea of if or when any given show might become available in the iTunes Store than you do. We'll all just have to wait and see. You can suggest it here:
    http://www.apple.com/feedback/itunes.html
    but it will be up to Starz to decide whether to license the show to the iTunes Store.

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