ITunes and Quicktime update

I have tried for weeks to install the update for iTunts and Quicktime. I think iTunes installs ok but Quicktime stops and gives me Error Code #2738. I have a new HP computer running Windows Vista. Can anyone give me a little help? Thanks

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  • Hi.  Ever since I downloaded the last itunes and quicktime update (a week or so ago), I can't access any video podcasts or movies I have stored in itunes.  iTunes keeps crashing and telling me I have a quicktime error.  Do I uninstall quicktime? or?

    Hi .  Ever since I downloaded the last itunes and quicktime update ( a week or so ago), I can't access any movies or video podcasts i have store in itunes on my pc (vista).  iTunes crashes and my error reports tell me it is a quicktime error.  Do i uninstall and reinstall quicktime, or completely uninstall itunes and reinstall it -- if so, what will i lose?  Help, please!

    Let's try the following user tip:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • HT1926 I received an ITunes and Quicktime update notice on my Windows 7 PC, from Apple this morning. During the update installation, RealPlayer installed. What gives? Why is Realplayer installing with the Apple software.

    I received an ITunes and Quicktime update notice on my Windows 7 PC, from Apple this morning. During the update installation, RealPlayer installed. What gives? Why is Realplayer installing with the Apple software.

    Thanks for the reply. I went back to check if there was a history in windows (Event Viewer) but could not locate it in Win7. The only updates that were in the Apple Updater window were the Quicktime and ITunes. Had I let the Realplayer continue on its own, it would have installed the Google Chrome and other apps. I let it finish installing and then removed the entire program. I do not remember checking or seeing anything saying that realplayer was being downloaded until after a reboot was requested from the ITunes Update Installer.
    I just thought it was strange since I do not use Realplayer and have not downloaded any software for it.
    I am on a corporate PC with a pretty thick firewall, but something may have slipped through.
    Thanks again for the assistance.

  • ITunes and Quicktime update to 9.2 stuck..

    I am unable to update to iTunes 9.2 on my Windows Vista. It seems to be stuck at 10.9Mb... anyone encounter this problem?

    I have found some similar, but not quite the same threads. I ran "regedit" from the command line and just looked for the word quicktime (I dare not edit the registry just yet, I am not technically competent enough). I found one entry at HKEY_CLASSES_ROOT\Installer\Products\0C7EC0FA4E3A37D(bunch more)....\SourceList\Net pointing to c:\ProgramData\Apple Computer\Installer Cache\QuickTime 7.73.80.64\. I went there and found several Itunes entries back to 10.6.3.25 and thee QuickTime entries back to 7.72.80.56. I have no idea if these do anything, but 7.73.80.64 is not the latest version on teh computer and it is not the latest version in the directory. The latest listed in this directory is 7.74.80.86
    Found another key for itunes pointing to same directory area, ending with iTunes 11.1.3.8. This is the latest listed in the directory and it is the version on the computer.
    Can I safely change the registry entry for QuickTime to 7.74.80.86? Within the registry, this data is the third line down. The tree lines are like this:
    Name          Type                         Data
    (Default)     REG_SZ                    (value not set)
    1               REG_EXPAND_SZ     C:\Users\Gary\AppData\Local\Temp\IXP235.TMP\
    2               REG_EXPAND_SZ     C:\ProgramData\Apple Computer\Installer Cache\QuickTime 7.73.80.64\

  • Itune and quicktime updates

    I still have itune 7.4.. it works just fine why should i update, It seems to me apple is catering to vista.
    Which is the worst thing ever put on the market.
    All these recent updates are fouling up my computer. there was a post in here
    that said apple should beta test their updates a bit more.
    ever since leopard and vista came out these updates are getting very bug filled.
    in closing why update a program that works except for security issues.

    No one "needs" any new features. That being said, I like the movie rental option. Also, Apple periodically makes changes to Fairplay, the DRM scheme. The new versions of iTunes are often required to keep purchasing DRM content. If you don't buy from the iTunes Store, it won't matter to you.
    I've had no trouble with the 7.6.

  • HT1923 itunes64.msi missing error for itunes and quicktime update

    I cannot get the latest update to go for the subject reason.  Any clues on what I can do?  I really don't want to roll back 6 months.  Thanks

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Bad update for ITUNES and QUICKTIME

    After this update of ITUNES 7.0.1, and QUICKTIME 7.1.3
    I am getting tons of skips, blanks of silence, etc
    when listening to ITUNES while browsing the net with SAFARI.
    What's the deal?

    thanks for replying.
    Yes I checked and the settings are standard.
    44100 and 2 ch 16 bit
    I wonder what else could be the problem?
    I do have ac lone copy of my HD before the Itunes and quicktime updates.
    I havent done the 10.4.8 update yet, do you think that could be it?
    also the latestsecurity update has not been done, could that be where my problem is?

  • ITunes and Quicktime Error after automatice Apple update, need help!!!

    So I currently have a new labtop with windows vista. I have been runining iTunes for the pass 3 months already no problems. The Apple automatic update has never caused any problems till now. Quicktime needed to be updated today, and I accecpted the update, prior to that iTunes and Quicktime was working properly. Once the quicktime update was complete, it restarted my computer like usual. Then when I tried to open iTunes this error came up:
    "iTunes cannot run because it has detected a problem with your audio configuration"
    Now I checked the audio configuration and nothing was changed or anything, that has not been touched at all, so I still think it had to do with the update. The next error was came up when I tried to open Quicktime and it read:
    "Runtime Error!
    Program C://ProgramFiles/QuickTime/QuickTimePlayer.exe
    This application has requested the Runtime to terminate it in an unusual way.
    Please contact the application's support team for more information"
    So as long as I have been using Quicktime and iTunes I have never encountered this, I tried to re-install but the error kept coming up after it was installed. Please help me out!

    try doing following the steps in these articles
    http://docs.info.apple.com/article.html?artnum=31115
    and
    http://docs.info.apple.com/article.html?artnum=93976
    hope this helps

  • When i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

    when i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

    Before trying the update again, use Microsoft's Fix it solution at http://support.microsoft.com/mats/Program_Install_and_Uninstall. Use it to uninstall iTunes and Quicktime. It bypasses this not uncommon problem. When the solution finishes, the selected program will be uninstalled. It can take several minutes and I have seen as much as half an hour.
    After iTunes & Quicktime are uninstalled, try the update again.

  • Exception processing message 0xc0000013 after updating itunes and Quicktime

    After updating itunes and Quicktime, every time I remove a CD from my DVD drives I get an error saying no disk exception processing message 0xc0000013 Parameters 0x759f023c 0x87f51934 0x759f023c 0x759f023c.
    I tried doing a restore to a time before that update and that didn't seem to help. It just gave me different parameters.
    I'm using Windows Vista and this is driving me nuts.
    Any help would be greatly appreciated.

    I also have the same problems as you guys after installing Corel Painshop Pro X12. I went into the task list and stop the CorelIOMonitor process and then the problem went away. I found out that you can disable this from starting up using System Configuration tool via Start -> Run -> msconfig
    . It's an interm solution untell they fix it. Maybe someone needs to notify Corel or Apple to fix this problem.

  • I am unable to install the newest update for itunes and quicktime because of a bonjour error about path not being located

    I have windows 7 and I have been trying to install the newest update for itunes and quicktime but I keep receiving the same Bonjour error. I even tried to do it manually and no luck. I also tried to unistall bonjour but it would not even allow me to unistall it either. No matter what I do I get the same error listed below:
    The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
    I would greatly appreciate any help because this appears whether i am trying to install the updates or remove bonjour to reinstall. I am stuck.
    Thank You in advance!!!

    The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
    Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

  • Latest update for Itunes and Quicktime has killed my internet

    Last night i updated the latest Itunes and quicktime as per my regular software update process. The system required a reboot which i completed. I then complete permissions verifications and repairs.
    I then attempt to open safari and go online it could not access the internet. Nor could it access the wi-fi config. pages. The signal of the airport was high and the router box appears to be working fine.
    When i tried to open internet connect it opened the programme but could not access any details. It simply goes to the colour wheel. I attempted a reboot and experienced similar problems.
    Please help!

    I have excactly the same problem. After completing this update my Airport card finds my home network no problem with a good strong signal, BUT I am not connected to the internet. When I look at the Network settings under the summary I have an amber'light' and the text says that whilst I am connected to my home network there is no IP address and it can not connect to the internet. Last time I had Aiprort sleep issues after a Security update and I had to memove the /System/Library/Extensions/AppleairportKext2 file to solve it. I noticed that this file is back again so deleted it, but still no joy as I can't get Airport to detect an IP address. My router is working fine as my Tiger equipped laptop connexts via Airport withy no problem, so it is something in this 10.3.9 suite of updates (iTunes/Quicktime/Security as at Nov 07) that has done it.
    I now get a spinning beach ball when I select the menu bar Airport icon.
    As my wife uses this computer for all her internet work and email, I am in big trouble as it is clearly all my fault. Any good samaritans that can restore marital harmony would be much appreciated.

  • ITunes and Quicktime hanging on start up after Quicktime v7 update

    Heya,
    After updating my OS from 10.3.4 to 10.3.8 then 10.3.9 and installing Quicktime v7 iTunes and Quicktime hung on start up. Neither load. All i wanted was to get ready for adding video to my iPod and now nothing loads at all! Any Ideas??
    Thanks
    G5   Mac OS X (10.3.9)   ipod

    Same exact problem here. Obviously this is not our computers, it's a bug in the new release of itunes and/or quicktime.

  • I've updated to newest itunes and Quicktime--is it safe to update my ipod?

    Before I do something I will have trouble undoing, I was wondering if most people are having success with the newest versions of itunes and Quicktime. Everything seems to be running fine on my computer--movies play, etc.--but I don't want to update my ipod until I'm reasonably sure things will work fine there as well.
    Also, I was wondering how exactly to purchase the new Quicktime key that Software Update says I'll need. I went to the Quicktime site but was a little confused--do I actually need to purchase Quicktime Pro? Can you download the key or do you have to wait for the software to arrive in the mail? (If movies are playing fine in itunes, does that mean I don't need a new key?) Again, I don't want to update my ipod only to find out that I've screwed things up.
    By the way, I have the 30G video ipod.
    Thanks to anyone who can help me with this.

    I have updated mine (a brand new Nano and a 60 GB iPod Photo) with no trouble whatsoever. I had some minor glitches with the iTunes 7.0 update, but since the 7.0.2 update all's right with the world.
    I would go ahead and update your iPod now.

  • Applications won't open after update to iTunes and QuickTime

    I just allowed a software update for iTunes and QuickTime. After rebooting, I found that the Finder will not start, nor Mail nor most other applications. TextEdit will start, which gives me the Menu bar so I can switch users, but all users have the same problem.
    I cannot see the hard drive icon without the Finder. If I hit the Finder button, it wiggles and then dies. Safari starts, but "quits unexpectedly" when I try to browse with it.
    I bought the G5 with 10.2 installed, then upgraded to 10.3 I have the 10.3 upgrade disks, but don't know if I can use these to do an archive and re-install.
    I can see the hard drive by doing an "open" from TextEdit, but of course I can't use that to open another application. I've booted of the 10.3 upgrade disk and used Disk Repair, but it found no problems. Lots of permissions problems, but I doubt that is causing the trouble.
    I'm in a real fix here. Any suggestions?
    Thanks,
    Ray
    G5 Mac OS X (10.3.9) )
    G5   Mac OS X (10.3.9)  

    I'm having a similar problem only with disk utility after updating iTunes and Quicktime. I am unable to repair permissions, but otherwise the machine is working great as before. When I try to repair permissions using either Cocktail or Onyx it just keeps going, going, going and going but never finishes. It will run for several hours before I have to force quit the application. Repairing permissions has never taken more than 15 minutes prior to this update.
    I decided to try using disk utility while booted to osx, I get a message that says communication between the disk managment tool and disk utility has been lost and operation cannot continue. The same error occurs when running disk utility off the startup cd. I restored using my backup then ran disk utility and all was okay using all of the methods mentioned above. I installed the updates again and the same problem occurs when trying to repair permissions.
    Guess I will reload my backup and wait for a fix from apple unless someone chimes in with ideas on what could be wrong. Thank goodness for backups!!! This is the first software update that has given me any problems. Oh, one other thing. I installed the updates on my titanium powerbook running 10.3.9 and didn't have any problems. The setup on my tibook is essentially the same as my powermac G4. What gives? Anyone else having problems after installing the updates?

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