ITunes and Windows 8 Home Sharing (Possible Fix)

If this fix has been posted elsewhere then I apologize, but I wanted to share what I stumbled on as a possible for for iTunes Home Sharing and Windows 8. I did a lot of port forwarding, both on my router and my Norton firewall, but nothing seemed to help. After a few minutes my Apple TV and iOS devices would stop seeing my iTunes library. The only way to fix it was to reboot the router.
On a whim I looked in my Device Manager and found under Network Adapters a device called Microsoft Kernel Debug Network Adapter. I disabled this, rebooted my computer, and have since no issues with Home Sharing. It's only been a few hours, but that is the longest I've gone since installing Windows 8. I'll look in the morning to see if it still works.
So give this method a try and see what happens. Hopefully it will fix your problems.

Here are the three steps I took to get Home Sharing working successfully on Apple TV. This has worked for the better part of a week so hopefully it will work well for others.
In your software firewall create two new Inbound Rules. Open port 3689 (TCP) and port 5353 (UDP) to All Programs.
If your hard drive goes to sleep after a certain period, be sure to change to something greater than 30 min. (Control Panel -> Power Options -> Change Plan Settings -> Change Advanced Power Settings -> Hard disk -> Turn off hard disk after -> Setting)
On your Apple TV change when it goes to sleep. I changed mine to 10 hours.
This seems to keep the connection alive. On occassion it will look like it gets stuck loading, but just let it go. At some point it wil kick on. If you generates a connection error just try loading the media again and it should start.

Similar Messages

  • ITunes and Windows Home Server

    This is probably a question for the Apple developers instead of the community of Apple product users, but here we go:
    I'm involved in beta testing Microsoft's new Windows Home Server that's due for release in a few months, and so far it's looking like a much better solution than any network hard drive setups that I've seen so far. I've even put iTunes on it and have been testing syncing an iPod to it, and everything works great. The problem is that Home Server isn't designed to be a computer that people actually log directly into, either by sitting at the keyboard/mouse or by remote desktop. It has a special user interface for managing the server, as using the real tools can break the spiffy dumbed-down versions of stuff they've set up.
    What I want to know is whether or not there are any plans for Apple to release a version of iTunes that will have a remote control function of sorts built in, so that playlists can be created, iPods synced and properly disconnected, and the library managed from a remote computer on the same network. Sharing the library isn't a problem. I've already put that feature to use and it works great. But I'd like to be able to sit at my laptop and manage the library stored on my server, via remote interface.
    Of course, in keeping all of the content creators happy, the computers that control the remote iTunes setup would have to be authorized to play content from that library.
    This could really just be a feature added to the library sharing function.
    Thanks in advance for any insight!

    Has anyone found a way around this?
    Message was edited by: postrooms

  • My apple tv and my macbook share the same itunes e-mail address type login.  The apple tv does not see my macbook.  I have been into itunes and set home sharing but I still have no access to my music or pictures.  any ideas?

    my apple tv and my macbook share the same e-mail address type login.  I have been into itunes and set to allow home sharing.  my devices do not see each other.  Any ideas?

    Have you enabled home-sharing on the ATV?
    See if this helps
    http://support.apple.com/kb/TS2972?viewlocale=en_US&locale=en_US

  • TS2972 enable my tv entertainment provider on my home network - then updated "a newer" modem and now home sharing just stopped home sharing

    Only 2 changes to my home network set up: #1 - I installed a "new model modem" recommended by my ISP provided, and #2 I had my tv entertainment provider install their modem to the TV receiver box for accessing my home network and now home sharing will not home share. 
    I original had enabled, and all devices are still set up for home share - that's laptops, iphones, ipods, and ipads.
    Any suggestions?  I understand these modem most have ports 123, 3689, and 5353 opened for itunes and the home sharing.
    Now I am stumped on how to verify these settings.
    Is it possible for me to verify these ports on these modems; how?  Or is it just wiser to contact these providers and have their technicans investigate this issue?  OR is it possible I am missing an even easier route to cure this ailment I have created unintentionally in my quest for connectivity between all things electronically capable and on the same secure network?
    Oh, using PC w/WDW7 if this helps, and one other annoying detail, which confuses this entire issue of mine, the Home Share, pops on for a few minutes, and then disappears.  So yes, I am confused, it is there, and then it is not!.

    Scan the Support Community sites. Apple TV losing connection is prevalent. The many postings point out the problem occurs with Apple TV1,2and 3; with different brands of router including Airport Extreme; from current and past versions of iTunes; after varying periods of working well.....minutes, hours, days; losing connection with Home Sharing and loosing Airplay; whether the router and Apple TV are in same room or separated by distance; after trying innumerable posted 'fixes'; after exchanging for a new Apple TV.
    Readers, please don't post a fix until you check it works for atleast a week.

  • Windows Visa - iTunes 10 Home Sharing Crash Fix?

    Just recently I turned on Home Sharing in iTunes 10.1 running Windows Vista 32 Bit and immediately I got the Blue Screen of Death crash. I've excluded iTunes from the Windows Security Essential firewall, re-installed iTunes, and done a virus scan without fixing the problem. iTunes crashes before I can get back in and turn off Home Sharing. With Home Sharing off it doesn't crash. My Windows Vista is up to date, and I have not added any new software. Any ideas?

    Well friends, my new Intel network card came today. While I was waiting I uninstalled the Bluetooth software and tried Home Sharing - still crashed. It will be hard to uninstall the Bluetooth card as the memory card readers appear to be on the same device. I installed the Intel NIC, and removed all the Broadcomm software. The Broadcomm card is integral to the motherboard, so I followed the Dell instructions to turn it off in System Setup. So eager to see Home Sharing work, I opened iTunes and turned it on and got the Blue Screen again. This time it appears the system cannot load the intel driver:
    Unable to load image e1q6032.sys, Win32 error 0n2
    * WARNING: Unable to verify timestamp for e1q6032.sys
    * ERROR: Module load completed but symbols could not be loaded for e1q6032.sys
    (the entire WinDBG report is below.)
    Thus, it appears that there is something about this machine that will not process th NIC drivers with iTunes Home Sharing. I have a friend who is a Microsoft Certified engineer and a Networking specialist, I'm going to have him take a look at this machine. Otherwise, I think we have done just about everything that can be done. I appreciate everyone's help, and i wish all of you a Merry Christmas and very Hapy New Year - or whatever you celebrate this time of year.
    Randy
    Crash report:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Windows\Minidump\122410-34413-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRVc:symbolshttp://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0x82c46000 PsLoadedModuleList = 0x82d8e810
    Debug session time: Fri Dec 24 12:33:18.721 2010 (UTC - 5:00)
    System Uptime: 0 days 0:09:19.391
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    * Bugcheck Analysis *
    Use !analyze -v to get detailed debugging information.
    BugCheck 100000D1, {10, 2, 1, 8ba8d2da}
    Unable to load image e1q6032.sys, Win32 error 0n2
    * WARNING: Unable to verify timestamp for e1q6032.sys
    * ERROR: Module load completed but symbols could not be loaded for e1q6032.sys
    Probably caused by : tcpip.sys ( tcpip!TcpBeginTcbSend+9f6 )
    Followup: MachineOwner
    0: kd> !analyze -v
    * Bugcheck Analysis *
    DRIVERIRQL_NOT_LESS_OREQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 00000010, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, value 0 = read operation, 1 = write operation
    Arg4: 8ba8d2da, address which referenced memory
    Debugging Details:
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82dae718
    Unable to read MiSystemVaType memory at 82d8e160
    00000010
    CURRENT_IRQL: 2
    FAULTING_IP:
    tcpip!TcpBeginTcbSend+9f6
    8ba8d2da f00fc111 lock xadd dword ptr [ecx],edx
    CUSTOMERCRASHCOUNT: 1
    DEFAULTBUCKETID: VISTADRIVERFAULT
    BUGCHECK_STR: 0xD1
    PROCESS_NAME: System
    LASTCONTROLTRANSFER: from 8ba8c35f to 8ba8d2da
    STACK_TEXT:
    82d6c418 8ba8c35f 8616bba0 00000000 00000001 tcpip!TcpBeginTcbSend+0x9f6
    82d6c57c 8bab616b 8616bba0 00000002 00000000 tcpip!TcpTcbSend+0x426
    82d6c5cc 8ba966ef 00000000 00000000 8962822c tcpip!TcpFlushDelay+0x1f1
    82d6c5e0 8ba84b54 00000000 00000001 00000000 tcpip!TcpExitReceiveDpc+0x61
    82d6c618 8ba848ae 868d2428 86909000 0000dbda tcpip!TcpPreValidatedReceive+0x29b
    82d6c634 8ba8a273 868d2428 86909000 82d6c670 tcpip!TcpReceive+0x2d
    82d6c644 8babc50e 82d6c658 c000023e 00000000 tcpip!TcpNlClientReceiveDatagrams+0x12
    82d6c670 8babc2d1 8bb1bf88 82d6c6c4 c000023e tcpip!IppDeliverListToProtocol+0x49
    82d6c690 8babbfa6 8bb1bd98 00000006 82d6c6c4 tcpip!IppProcessDeliverList+0x2a
    82d6c6e8 8bab9be4 8bb1bd98 00000006 00000000 tcpip!IppReceiveHeaderBatch+0x1f2
    82d6c77c 8bab8b75 891bdcd8 00000000 00000001 tcpip!IpFlcReceivePackets+0xbe5
    82d6c7f8 8bab8ce6 895c9d00 895aff00 00000000 tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x746
    82d6c82c 82cd5faa 895aff00 a97c7a98 868c66c8 tcpip!FlReceiveNetBufferListChainCalloutRoutine+0x11e
    82d6c894 8bab8d6e 8bab8bc8 82d6c8bc 00000000 nt!KeExpandKernelStackAndCalloutEx+0x132
    82d6c8d0 8b69818d 895c9d02 895aff00 00000000 tcpip!FlReceiveNetBufferListChain+0x7c
    82d6c908 8b686670 895c7aa8 895aff00 00000000 NDIS!ndisMIndicateNetBufferListsToOpen+0x188
    82d6c930 8b6865e7 00000000 895aff00 895160e0 NDIS!ndisIndicateSortedNetBufferLists+0x4a
    82d6caac 8b631ca5 895160e0 00000000 00000000 NDIS!ndisMDispatchReceiveNetBufferLists+0x129
    82d6cac8 8b686a2e 895160e0 895aff00 00000000 NDIS!ndisMTopReceiveNetBufferLists+0x2d
    82d6caf0 8b631c1e 895160e0 895aff00 00000000 NDIS!ndisMIndicateReceiveNetBufferListsInternal+0x62
    82d6cb18 ab4eaf31 895160e0 895aff00 00000000 NDIS!NdisMIndicateReceiveNetBufferLists+0x52
    WARNING: Stack unwind information not available. Following frames may be wrong.
    82d6cb40 ab4eb079 89588000 88ed0b48 00000001 e1q6032+0x1bf31
    82d6cb7c ab4e0008 01588000 8958a740 82d6cc40 e1q6032+0x1c079
    82d6cbb0 ab4dfee7 89595fc0 00000000 89580001 e1q6032+0x11008
    82d6cbf4 ab4e01c4 ffffffff 00000000 00000000 e1q6032+0x10ee7
    82d6cc10 8b686301 89588000 00000000 00000000 e1q6032+0x111c4
    82d6cc50 8b6319f4 89519194 00519000 00000000 NDIS!ndisMiniportDpc+0xda
    82d6cc78 82cae3b5 89519194 89519000 00000000 NDIS!ndisInterruptDpc+0xaf
    82d6ccd4 82cae218 82d6fd20 82d79280 00000000 nt!KiExecuteAllDpcs+0xf9
    82d6cd20 82cae038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xd5
    82d6cd24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38
    STACK_COMMAND: kb
    FOLLOWUP_IP:
    tcpip!TcpBeginTcbSend+9f6
    8ba8d2da f00fc111 lock xadd dword ptr [ecx],edx
    SYMBOLSTACKINDEX: 0
    SYMBOL_NAME: tcpip!TcpBeginTcbSend+9f6
    FOLLOWUP_NAME: MachineOwner
    MODULE_NAME: tcpip
    IMAGE_NAME: tcpip.sys
    DEBUGFLR_IMAGETIMESTAMP: 4c15a3db
    FAILUREBUCKETID: 0xD1_tcpip!TcpBeginTcbSend+9f6
    BUCKET_ID: 0xD1_tcpip!TcpBeginTcbSend+9f6
    Followup: MachineOwner
    PS: You all have taught me a lot with this experience and I am grateful!

  • Is there a fix for the incompatibility between itunes and Windows Vista?

    I'm having a problem with itunes and Windows Vista. When I download itunes it disables my dvd drive. I have found a fix for that by deleting some registry items, but when I do that itunes is disabled. Does anyone know of a solution to this problem?

    Hey Don,
    What exactly happens after you install iTunes? Do you see an error message?
    This article describes device filter issues that can be caused by application conflicts:
    http://docs.info.apple.com/article.html?artnum=305422
    Jason

  • When I try to access my music library from AppleTV is keeps telling me to turn on ITunes Match. I am not supposed to need iTunes Match for Home Sharing. I tripled checked to ensure Home Sharing is turned on and it is. Can anyone offer a solution?

    When I try to access my music library from AppleTV is keeps telling me to turn on ITunes Match. I am not supposed to need iTunes Match for Home Sharing. I tripled checked to ensure Home Sharing is turned on and it is. Can anyone offer a solution?

    All of your computers content are available in the AppleTV section called "Computer".  This is where you will find your music.
    The Music section of the AppleTV is only for those who subscribed to iTunes Match.

  • I cannot see my itunes library on the main menu under computers despite the network being active and the home sharing on on both the devices the mac and apple tv. Any ideas?

    I cannot see my itunes library on the main menu under computers despite the network being active and the home sharing on on both the devices the mac and apple tv. Any ideas?

    Hi Monty,
    Sorry to say it, but this is normal for Apple TVs. I've owned a TV2 and a TV3, and neither lasted for an entire year. They are quite fragile and of low quality, and as you can see here, quite fussy even when they work. The wi-fi receiver on these are cheap and unreliable.
    Consider the $99 an annual rental fee. They rarely work for a whole year, so if you are going to use the platform, you will have to replace them constantly.
    Also, when one dies under warranty, never, never send it to Apple for repair. Go to the Apple Store for replacement. I sent my ATV3 in for warranty repair using a box sent to me by Apple, and although FedEx tracking showed it was accepted by Apple, it was never seen again. Apple won't replace it or even return my calls.

  • TS2972 i can't access my home sharing in itunes ? :( when i fill up the apple i.d there's a pop-up window "Home sharing could not be activated because an error occurred (5506)" what's with that?

    i can't access my home sharing in itunes ? when i fill up the apple i.d there's a pop-up window "Home sharing could not be activated because an error occurred (5506)" what's with that?

    See:
    Troubleshooting Home Sharing
    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

  • Can't access itunes store or home sharing on apple tv, apple tv 2 keeps saying that network time needs to be set.

    Cant acess itunes store or home sharing on apple tv 2, keeps telling me that network time needs to be set. When I go to time zone section on apple tv - I chose a city...but still no luck. Apparently, can't do anything without the time being set. How do I set this up?

    Yes, I did (turning off and then on again is a way of life for any windows user!). Actually, through a process of trial and error I have fixed the problem although I'm not very comfortable with the fix. For some reason, the OS X firewall is to blame. By relaxing the firewall settings to their most lenient, the iTunes store is now fully accessible via iTunes, and so is the whole of the apple website. Another added side effect has been that general web browsing is now lightning fast.
    I'm therefore left with the (temporary) conclusion that my iMac's internal firewall is only capable of blocking access to the web resources of the people who created it, and slowing my web browser to a crawl.

  • Computer says iPod is there, but iTunes and Windows won't recognize it

    I've had a 60GB ipod photo for about 4 years and it has served me well. This morning the iPod froze in the middle of a song. I hit reset, and it came back blank - all the files were gone. When I got to work and hooked it up to my computer, iTunes and Windows can't recognize it, but I can find it in device manager - which means I couldn't do restore.
    I hit reset a few more times, changed USB ports and, somewhat miraculously, the iPod came back, complete with all files. On the way home from work it happened again and I haven't been so lucky.
    I forced it into disk mode and iTunes recognized it, but told me it was corrupt. I also received a computer sound card error - my sound card was busy, and an error stating that audio/video playback could be limited. I tried restore, but I received the unknown error. I'm using the latest version of iTunes and I'm all out of ideas.
    Any suggestions or should I put this iPod to rest and save up to buy a new one?
    Thanks

    The most likely problem is that the hard drive in the iPod is becoming unreliable. It may be experiencing sticktion, which is friction that makes the spinning platter stick and the motor cannot get it spinning. The iPod is regularly spinning the hard drive up, to cache songs into memory, and then spinning it down, to save power. If the drive was not able to spin up when commanded (in the middle of a song), the iPod would seem to lock up. Later, bumping the iPod may make the hard drive spin again, so it seems to work again, at least for a while.
    If this the the problem, the only way to fix it would be to replace the hard drive inside.
    You might try reformatting the iPod using Windows, if you can get it to appear in a My Computer or Windows Explorer window. Use a full format instead of a quick format. If that process competes successfully, run iTunes and try using Restore again to install and initialize the iPod's software.
    If formatting does not compete successfully, it may be time for that new iPod.
    You can do some experimenting on the old iPod, if you're into such things. I have successfully installed a compact flash card (through an adapter), inside a 4th gen iPod as a replacement for the hard drive. It is only 4GB at the moment, but CF cards up to 16GB are getting relatively cheap, so I might get one of those and start using by old broken 4G iPod again, +now with shock-resistant energy-saving flash-based storage+.

  • ITunes and Windows 8

    Using it on a tablet that had Win 7 (and it ran fine). Switched to Windows 8 when RTM came out (tablet certified for Windows 8). When I rented a couple of movies after about 10 minutes of watching the movie would play horribly slow and the sound would cut out. Restarting iTunes fixes it for about another 10 minutes.
    Any word on iTunes and Windows 8? Apple has had enought time to test (with the dev and consumer previews being out for several months and RTM was at least a month ago) and deploy a version ready for Windows 8 at launch date.....

    revo1059 wrote:
    Any word on iTunes and Windows 8? Apple has had enought time to test (with the dev and consumer previews being out for several months and RTM was at least a month ago) and deploy a version ready for Windows 8 at launch date.....
    No one here would have any way of knowing as we're users like yourself.

  • How do you connect ipad 2 to itunes library using home sharing

    How do you connect the ipad 2 to the itunes library using home sharing so you can listen on your ipad 2? I've seen directions for the ipad which tell you how to setup home sharing then open ipod and touch library in the left column, but when I hit library, nothing happens. I'm assuming the ipad 2 has something different about it. Any help would be greatly appreciated.
    Thanks.
    PS, the OS is 4.3.3 (just got it but it's not on the os list)

    See iTunes 9- Understanding Home Sharing and iTunes- Troubleshooting Home Sharing.  Also, open iTunes, select iTunes Help from the Help menu and search for "home shar."

  • ITunes to iPad Home Sharing not syncing all music

    I have a new iPad (the one just released; iPad 4?) and an older MacBook (about 3 years old or so). When I open iTunes and set up Home Sharing on the MacBook, then open the Music app on my iPad and enable Home Sharing, not all of my music shows up. Some of it (around 10% maybe) appears. It seems to be a random selection.
    Anyone know what might be going on here?
    Thanks
    -Zack

    I find the home sharing can be a little finicky at times. Reboot the ipad by pressing and holding both the home and sleep/wake buttons at the same time until the apple logo appears on the screen, then let go.
    Rebooting your macbook might work as well.
    Rebooting the wifi router by unplugging it for 5-10 minutes.
    Home sharing support
    http://www.apple.com/support/homesharing/
    Understanding Home Sharing
    http://support.apple.com/kb/HT3819
    Troubleshooting home sharing
    http://support.apple.com/kb/TS2972

  • Home sharing stops working with Apple TV after about one hour.. Apple TV drops my MAC and says Home Sharing not available.

    Hey there, Ihave the latest firmware update on my Apple TV 2. I have Lion with latest updates installed.
    I have home sharing turned on in iTunes 10 no issues their
    Network is set up as such.. Apple TV hardwired with Ethernet Cable, MAC where iTunes resides is WiFi on a dual band wireless N network. No dropped connections, network showing in perfect connected status.. All other home networking functions working perfectly. No wireless or ethernet disruptions.
    Apple TV works perfect for about one hour then all of a sudden stops and says home sharing is turned off.. but it's not. Double checked iTunes on the MAC, home sharing still set up no issues. I restart iTunes.. does not help, reboot MAC does not help. Reset Apple TV doesn't help.
    About an hour later, home sharing shows up in Apple TV again..
    Anyone else experience this? Any thoughts as to why Home Sharing on the Apple TV stops by itself when no changes are occuring?

    Hey there, Ihave the latest firmware update on my Apple TV 2. I have Lion with latest updates installed.
    I have home sharing turned on in iTunes 10 no issues their
    Network is set up as such.. Apple TV hardwired with Ethernet Cable, MAC where iTunes resides is WiFi on a dual band wireless N network. No dropped connections, network showing in perfect connected status.. All other home networking functions working perfectly. No wireless or ethernet disruptions.
    Apple TV works perfect for about one hour then all of a sudden stops and says home sharing is turned off.. but it's not. Double checked iTunes on the MAC, home sharing still set up no issues. I restart iTunes.. does not help, reboot MAC does not help. Reset Apple TV doesn't help.
    About an hour later, home sharing shows up in Apple TV again..
    Anyone else experience this? Any thoughts as to why Home Sharing on the Apple TV stops by itself when no changes are occuring?

Maybe you are looking for