Itunes and WIndows not recognising ipod connection

Can someone please help me I managed to sync my ipod the first time i used it but the second time i plugged it in it dings when it is plugged in but nothing happens? what is wrong with it? it's new??
Ive tried restarting my computer but nothing. also since i updated itunes not long ago ive been having problems with itunes, it sometimes doesn't respond and i have to close it and open it again? does anyone know how i can fix these problems?
Message was edited by: kimbo2904

I think this might help!
1. Go to My Computer
2. Go to Manage and then Device Manager (if you have Vista just click on System Properties up at the top and then on the left-hand side you should see Device Manager.)
3. In Device Manager you should see portable devices or something similar and there will be a thing directly under it that says unrecognizable device or once again something similar.
4. Click on that and you should get an option that tells you you don't have the device driver for the unrecognizable device, and you should get the option to download that.
5. I just downloaded the driver and my computer automatically found it on the internet, and now it works.
For more help go to this page.
http://docs.info.apple.com/article.html?artnum=61711
Hope this helps! I'll check if you have any questions.

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