ITunes App Store won't let me buy anything. Keeps saying the credit card info is wrong. BUT IT'S NOT. This has been going on for weeks, I can't even find the effing button to contact Apple. Jesus Christ.
I can't buy or download anything. It keeps whining that the data is wrong, both on iPhone and iPad. It's the right info but it keeps whining about "payment method declined" or something? I dunno, some say it fixes itself after a few days. But it's been like this for a few weeks now. :/
I can't even find the f**king button to contact Apple. What the ****. :/
apple should really make that clear, thats the reason i bought the points for in the first place, to get apps and the update. man this *****, ok so pretty much if i don't have a credit card then im screwed right? i can't get the update or get apps unless they are free? are there app cards or something i can buy in order to buy them? kuz i can't get a credit card and i want to get this stuff, and if im not mistaken isn't this bad? its stopping ppl from spending money on this stuff, its cutting profit, if you could use it for all of it then im sure ppl would buy them alot more, kuz its "re-donk-u-less" that they don't have an easier way to get the stuff like apps and upgrades unless you hav a credit card. idk man, is apple going to change that anytimes soon?
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I have $53 on itunes and it won't let me buy anything
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Itunes store won't let me buy anything, why?
ok, i just got up the nerve to buy a $50 itunes card first time, now i feel like i was duped, it won't let me buy anything, i redeemed the points, look in the store and decided the first thing i wanted to get was the ipod touch upgrade, i click on it and it asks me for my apple id password, i enter it correctly click "Buy" and then asks me for the password again and this time instead of the button saying "buy" its says "billing info" now it now takes me to the page and all the info is right, im not using a card because i don't have one and i don't think i should need one because i have the itunes points which is clearly displayed beside my account name on the itunes program. now after i click done it just takes me back to the itunes store home page... so then i think maybe the update just isn't available at the moment, so then i look up the app "video safe" and try to buy it, same exactly thing happens, someone plzz help, im confused as to y i am not able to buy anything, i have the points, id like to use them
Message was edited by: insightdesignsapple should really make that clear, thats the reason i bought the points for in the first place, to get apps and the update. man this *****, ok so pretty much if i don't have a credit card then im screwed right? i can't get the update or get apps unless they are free? are there app cards or something i can buy in order to buy them? kuz i can't get a credit card and i want to get this stuff, and if im not mistaken isn't this bad? its stopping ppl from spending money on this stuff, its cutting profit, if you could use it for all of it then im sure ppl would buy them alot more, kuz its "re-donk-u-less" that they don't have an easier way to get the stuff like apps and upgrades unless you hav a credit card. idk man, is apple going to change that anytimes soon?
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ITunes/App Store won't let me complete my purchase,
says there is billing problem with previous order and to please update payment plan
Have you logged into your account and checked/updated your payment details ? If there was a problem with your last purchase and iTunes wasn't able to collect its payment, then you won't be able to buy/download anything else from the store until you have a valid payment details on your account and what you owe has been paid off.
You should be ableto check/update your payment details on your account via your computer's iTunes : go into the Store > View Account menu option and log into your account, and on your account's details page there should be a payment link. If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then tap on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918 -
Please help, I keep removing and installing itunes but I still can't open it. Every now and then it will let me in but I can't do everything that I should be able to do.
I gave my two cents on another forum post, but will also place it here. I figure why not, more eyes and all that.
Not sure if you solved your problem, you probably did since there is no follow-up. But since I am in the midst of this quaundary, I'll give you a little heads up. I think 13010 might be when iTunes can't find a library. This does not mean your music is missing as you can have your media folder (containing all your actual iTunes files) and your library folder (the database that organizes all of your media files) in separate locations. I recently got a new computer and first pointed to the new media location and then also iTunes started to download the itunes library but for some reason deemed it damaged and may have removed it from it's original location as it can no longer find the library folder in that location.
My problem is this, no other forum post has helped me much in regards to the 13010 error. I removed the extras and genius files and still got the 13010 error. I reinstalled iTunes and still the 13010 error. At this point I am willing to scrap everything just to get a factory fresh version of iTunes and then attempt to import all my old media into it and then reorganize it myself. But as far as I know, there is no easy way to do this.
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