ITunes can't restore an iphone back up
I just got the new iPhone 4s and I am trying to restore the last back up I just did on my old iPhone 4. When I try to set up my new iPhone to restore las back up I get this message "iTunes could not restore the iPhone because the back up was corrupt or not compatible with the iphone that is being restored. I synced my old phone again and try to restore from that back up and I get the same message, can someone help?
I had the same problem with my iPhone 4 today, failed on several attempts.
I'm pretty sure the cause was that I was running out of storage space, so it ran out of space trying to restore stuff (of course it should tell you that's the problem but it doesn't). I deleted a few GB of stuff off it, and then it restored fine.
Similar Messages
-
Can I restore an iPhone back up to an iPod Touch?
I just dropped my iPhone in water but I need to retrieve my iCloud data. Can I restore an iPhone iCloud back up onto an iPod Touch? If anybody has any ideas please let me know. Thanks guys!
Yes, I know you can with a backup on your computer so I would assume you can with an iCloud backup as well.
-
Can I restore a iPhone back up from time machine and if so how?
I have upgraded my iphone to IOS 7 this morning. However as I was backing up my phone, the cable I was using was removed from the macbook.
I now have a iPhone back up that is corrupted, and when i try and restore my settings to the new IOS7 upgraded phone, it will not allow my old settings to be placed on the phone.
I am therefore thinking of using an old back up from Time Machine, but do not know how to access itunes from time machine. Everytime I try and enter iTunes from my Time Machine vault it says Mac OSX requires the application and therefore cannot be restored.
Please help or tell me what I should be doing instead.
I have a feeling I will lose my app data and have to manually sort my home screens. Luckily all my contacts, emails, photos etc are synced to iCloud, but the back up of my iphone isn't as I don;t have the upgraded space on ICloud and have a iPhone thta has 16GB on it.
Cheers in anticipation of your help
StephenHi Lawrence. Thanks so much for that advice - I'm really grateful. I hope you don't mind me asking a couple more questions: I have found that folder via Finder - I clicked on Library then App Support then Mobile Sync and within that, there's a folder called Backup and within that, 4 files. I also tried accessing it via the Go/go to folder method you suggested (in case that revealed more which remain hidden unless I use your route) but I couldn't make that route work.
I presume I'm looking at the correct files but please advise me if it's still possible that I'm not.
I had already tried to look at these backup files in Time Machine. They appear to be backed up, going back a year. If I can restore one from yesterday, that should solve my problem. However I've looked through them randomly going back a month or more, and they all seem to have been created in 2013, and last modified then. Only one of the files has a more recent 'last modified' date. But surely Time Machine has captured each backup of the iPhone going back over time? I'm baffled.
I hope the above makes sense. I'd be really grateful for any further advice.
steve -
Can I restore my iphone back to itunes
I lost everything...even my back ups. I would like to copy everything from my phone..everything... apps, pics, audio books etc. I know there is a ton of software out there, but I don't really trust the claims. Can anyone suggest software that will copy my entire ipone back in to my itunes? Basically copy it so everything is back to the way it was? Thanks, Timm if you know how to do it and can tell me, that would be cool too.
You don't need third party software to sync your iTunes purchases from your iPhone to your computer.
Connect your iPhone to your PC, launch iTunes. From the iTunes File menu click: Transfer Purchases from.
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer -
My son had place a passcode and don't remember it and he try so many times to unlocked the phone but since he did it so many times and it was the wrong passcode the phone now is disabled, How can I get it to work again?
Well, the level of pain you are about to experience will hinge on what level of backup you have of the phone. If none, you will soon have a blank, from-factory phone you will have to reconfigure from scratch.
Read here: http://support.apple.com/kb/HT1212 -
I've just got back of holiday and while there my phone decided to turn itself off, it would not come back on unless I plugged it into the wall charger, it said that I had to connect it to iTunes, but being on holiday I couldn't.
So when I got home yesterday I plugged it into my laptop and the Apple logo came on, and then went off again, then back on and off again, it was doing this untill I unplugged it. So I put it into recovery mode and it said Connect to iTunes, so I did. It then said that the phone needed to be restored, iTunes started this process, 'extracting software' it said, and then once that was done it said 'preparing iPhone for restore' but then my phone disconnects itself from the laptop and then connects again then disconnects again. Then iTunes comes up with a message saying 'iTunes can not restore this iPhone 'iPhone', a unkown error occured (21)'
I have tried over and over again to try and do this but it keeps coming up with the same.
Does anyone know what's wrong with my iPhone and how I can fix it?
ThanksAnd what did the error message say?
-
How can i restore my iphone which was erased by iCloud?? I got my phone back but it wont work when i connect to iTunes.
The following assumes you've been backing up to icloud all along.
http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
Go to Settings>General>Reset and tap Erase All Content and Settings. This will erase your device. Then you will go through the setup screens again as you did when your device was new, and when given the option, select Restore from iCloud Backup.
Let us know if this method does not work. -
I was trying to download my itunes to my iphone and did a restore by mistake. Now all my contacts, pictures etc are gone from april to now. How can I revert my iphone back to the way it was
- You do have iTunes version 11 on the computer, right. Saying the latest is not sufficient.
- Have you tried everthing here:
iOS: Device not recognized in iTunes for Windows
- You should
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Your library/media will not be affected.
- Does the iPod charge? -
i have deleted all contacts in icloud but still have them on my iphone (which is backed up as well to iTunes) how can i restore the iphone data to the iCloud so it will resend it to my mac book and iPad? I have switched my iphone to airplane mode so it is not connected to the internet and so icloud can not wipe it at the moment.
thanks royThere's a menu choice (I think under "Files") that lets you sync purchased items on a device back to itunes. Look for that.
iCloud does not store music. If you want to do that you'd have to subscribe to itunes Match, but to get music to the match servers, you need the music in the itunes library on your computer. -
Restore back up of my iPhone-password not recognised. After restore, itunes can not restore because it says the password is incorrect. But I can sign into my apple account with the password. My iPhone is now set to factory settings as a new phone, what can i do to access the back up from my phone before I reset it.
That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.
-
I recently had to purchase a new iPhone 4S. I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored". I just purchased the iPhone 4S today so I know it's not the phone. How can I get my information back?
If it's corrupt, generally it would be lost.
However, there is third-party software out there that can retrieve some of the data, those of which however I could not recommend as I have never done so myself.
Also, if the old 4S was running a more recent software version than the current 4S, that may cause the issue however usually iTunes tells you exactly that.
Good luck in retrieving that information. -
My partner was trying to sync my phone to iTunes on our mac but instead restored all his phone details to my phone. It appears that I have lost everything. I have no backup. How can I restore my iPhone.
hmm thats kinda odd! how he managed to do that i dont know I thought the backups were locked per phone or phonenubmers serial. Anyhow IF you have no backup at all then you have lost everything. There is software out there that can recover data on the phone that was deleted.. I would personally click restore on Itunes and restart over. You cant get back what you lost that easy and software that does recover deleted data may not allways work 100% and costs money for the software..
Lesson learned huh.. -
I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!! HELP! iCloud backup/restore did not work either! How can I resolve this problem to restore from back up.
If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades. -
i backup my iphone on my pc and copy backup file into drive D then i setup new OS on my pc. after that i copy the backup file into itunes backup folder but itunes can't find the backup file to restore my iphone. how can i restore my iphone?
Don't you just love changes in interfaces?
I found the answer to my question.
When you attach a device (iPhone, iPad) to your Mac, in iTunes 12 in appears as a tiny icon in the second "row" of the iTunes display. Click the icon and the familiar iTunes display for the device appears. From there, on the Summary screen, you can see the dates of the backups of the device (iCloud and backup to the computer). You can also use the button to backup to the computer. -
I had my macbook pro system restored at an apple store and now my itunes can't recognize my iPhone. What should I do?
Try these: iPhone, iPad, or iPod touch: Device not recognized in iTunes for Mac OS X, http://support.apple.com/kb/TS1591
Maybe you are looking for
-
Process flow fails to complete when another in the same package is deployed - OWB 11.2.0.2
Hi, I have problem with OWB Process Flows whereby whenever I deploy a process flow within an existing package, another Process Flow becomes (unknown to me) invalid and will not complete execution. When deploying the first process flow, I am synchron
-
Does anyone know how to invert the selection of thumbnails in Reader / Acrobat?
Please help me, Does anyone know how to invert the selection of thumbnails in Reader / Acrobat?
-
I have an ipad that was issued from my company. I would like to add a second itunes account for just media with my personal credit card. I have another itunes account on my mac air. Can I download it to my ipad without disturbing my work appicatio
-
Deleting Songs That Aren't In My Library
I recently got an ipod classic and a friend took it to put some music on it. I want to delete some of the songs but they aren't in my itues library and to sync the library would mean that I would lose all the music he downloades for me. How do I get
-
Formatting the mail content in the workflow email
Hi, In a workflow i am displaying a currency value.I want to format the currency value in the output. For eg: currently in the workflow email a value is displayed as 20000.0000 but i want it to display as 20,000.00 . I have written the code i