ITunes cannot find folder

I've just got a brand new PC and I'm trying to get iTunes up so I can sync iTunes and my iPhone together. Every time i start iTUnes I get the message cannot find the iTunes folder or it cannot be created.
My computer reads my music folder as a removable HDD drive J and the drive is connected and fully working and accessiable. I've tried a repair on iTunes and tried adding the iTunes folder but still get no where.
Any one have any ideas? I really need to make a backup of my iPhone and get it synced to my PC


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  • HT1926 cannot find folder iTunes.msi

    cannot download itunes cannot find folder itunes msi. any advice please just backed up my iphone 3gs but cannot transfer to 4gs because do not have the latest itues software aftraid of losing my back up.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
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    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • ITunes cannot find songs in library

    For some reason, my iTunes cannot find songs in my iTunes library that are there. It says the file cannot be located, and I have to go one by one and individually find the files for iTunes. I checked in my preferences and I made sure that it is actually looking in the folder where all my songs are. Any idea why this happened? Is there any way to find all of the songs at once instead of doing them individually? (I have about 800 songs, so that could take a while).

    One way you might be able to speed things up ( re-add to itunes) is to find songs where Itunes does know about from the same Artist and then right click on song and select reveal in explorer. This will give you the path to folder of similar songs. You then go to folder and select the songs you want re-added to itunes. While it plays it gets re-added. YOu can play a few seconds of the song and then go to next one that needs to be added.

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    I'm gonna keep them as their original four letter name and then just create a key in Notepad were it links the artist to the song by that four letter name. And them inport them one by one and enter their keys into a notepad...
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  • FYI: How to Fix "iTunes Cannot Find Original File" Error

    Yesterday morning, I opened iTunes and tried to play a file. I got the old "iTunes cannot find the original file" error. I tried another file. Same thing. I tried restarting iTunes, holding down the shift key, and making sure iTunes knew where my Library file was. Yep. Still no dice. So I came here, and did a search for help. I could not find any definitive answers to this question. So I did a Google search and found the fix in an old Metafilter thread. Given that this problem seems a little common, I thought I'd post my solution here, for anyone who has this issue in the future.
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    2) Open the original XML file in notepad (right-click, "open with", "notepad").
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    I am also finding many "ghost file" duplicate files (with the exclamation point "can not locate files" message), after pointing Itunes version to my music folder on a separate, networked hard drive. My understanding is that the "Consolidate Files" feature in Itunes is supposed to properly identify all of the file locations, but it only worked for about 1/5 of our 10,000 plus files before it stopped running. (I've read in other forums that this software is buggy, and gets confused with long song titles, etc.)It also leaves you with duplicate "ghost" files to delete, when the music from the separate drive is "added".
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    I am having the exact same problem as Ravi. I recently upgraded to iTunes version 5.0 and now the program will not even open. It hangs for about a minute and then the error box pops up with:
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  • ITunes cannot find but I can ( ! ) - how do I fix this?

    I recently upgraded to a larger capacity drive and copied my library to the new drive but also kept a backup on the old drive. Now on the new drive, I have a ton of those exclamation points and iTunes cannot find a lot of the songs. It is making me find them one song at a time. How can I keep my new drive as the location where iTunes is stored (using the Advanced section of preferences for iTunes music folder location) but get iTunes to fix these that it cannot locate? And if I can locate them one at a time just by going back to the backup, why can't iTunes figure that out on its own? I'm not even sure why this happened, since I did the Consolidate and Keep iTunes folder organized functions when transferring to the new drive. Please help!

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  • ITunes cannot find files even though the path is correct in Preferences

    Hello: I have a problem that is not addressed in any support article.
    When I click to play a song in iTunes, I get the message that iTunes cannot find the original file.
    When I check Preferences > Advanced > iTunes folder locations, I see all of my files there, but iTunes does not.
    I have reset, consolodated the library, and performed all tasks noted in the support articles. Still no luck.
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    PowerPC G5 iMac   Mac OS X (10.4.8)  

    I had the same thing happen and have been pulling my hair out about this for a week now. Finally today I hit on a fix that worked for me and I hope it works for you.
    For this to work, you need a backup of the last saved iTunes Library file.
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    This left one last task, re-importing all songs I'd imported since that previous backup. To find these, I sorted my music folder by date modified and checked the most recent songs against the most recent in my Library. (sort your iTunes LIbrary by "Date Added", which you can add manually if it's not part of your categories bar.

  • I factory restored my iphone and now it is stuck in repair mode. i cannot connect to itunes to restore as i get error "itunes cannot find disk"

    i restored my iphone4 to factory settings because it was running slow and some apps werent working. My phone is now stuck in repair mode and is continually rebooting itself. I know the usual solution would be to restore via itunes but itunes will not allow me to do anything as i get the error "itunes cannot find disk"

    Place your phone in DFU mode (search Google) and restore

  • Itunes cannot find any of my devices when connected

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    Hi sirlightning,
    If you are having issues with your devices not being recognized by iTunes on your Windows machine, you may find the following article helpful:
    iOS: Device not recognized in iTunes for Windows
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  • HT1414 I have an iPod touch and it says iPod Is disabled connect to iTunes, but it's green across the too instead of red. When I connected to iTunes a message appeared and said iTunes cannot find device must have a pass code to register to iTunes. What ca

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    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • I need a fix from HP which outlined how to remove the registry entries which were stopping recognition of the cd/dvd reader but then itunes cannot find the reader.

    I need a fix from HP which outlined how to remove the registry entries which were stopping recognition of the cd/dvd reader but then itunes cannot find the reader.

    Thanks for pointing that out, it was not apparent on the day i used them and wrote the How-To. The links have been replaced with the SID# (Solution ID #) and the title given for the Article.
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  • ITunes cannot find Aiport Express via D-link

    iTunes cannot find Aiport Express.
    iMac and Airport Express both connected to D-link wireless router (DI-524UP). Can see Airport Express on iMac Airport Utilities, and can communicate (do changes) via the D-link network. iMac working fine with D-link for internett access also.Have set up Aiport Express to serve as extra speakers in iTunes. Airport Express connected to stereo with cable. Can choose the external speakers in iTunes. Think this means iTunes also must be communicating with Airport Express, because If I change the name of the externals speakers in Airport Express, it also changes in iTunes after clicking "update" and the Airport Express re-starts. However after choosing the external speakers in iTunes and starting a song iTunes is seeking the speakers (Airport Express) without finding it. All devices are connected to the same D-link network.
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    Correction: Downloaded an update for the D-Link, and now the iPhone is working with iMac for remote control of iTunes.
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  • I have an old iPod classic that iTunes cannot find, I can't even restore it!?

    I have an old iPod Classic that iTunes cannot "find" even though it shows it. I can't even restore it. Works fine except can't synch with iTunes to add new music!?

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  • I have exclamation marks and itunes cannot find original file?

    I have exclamation marks and itunes cannot find original file. How do I locate original file?

    Check you have your iTunes settings (Edit, Preferences, Advanced) to keep iTunes library organised.
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    If they are not, start menu, type the name of a song in the box and the list should show you where that is located. 

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