ITunes cannot find folder

I've just got a brand new PC and I'm trying to get iTunes up so I can sync iTunes and my iPhone together. Every time i start iTUnes I get the message cannot find the iTunes folder or it cannot be created.
My computer reads my music folder as a removable HDD drive J and the drive is connected and fully working and accessiable. I've tried a repair on iTunes and tried adding the iTunes folder but still get no where.
Any one have any ideas? I really need to make a backup of my iPhone and get it synced to my PC

Thanks

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  • HT1926 cannot find folder iTunes.msi

    cannot download itunes cannot find folder itunes msi. any advice please just backed up my iphone 3gs but cannot transfer to 4gs because do not have the latest itues software aftraid of losing my back up.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • ITunes cannot find songs in library

    For some reason, my iTunes cannot find songs in my iTunes library that are there. It says the file cannot be located, and I have to go one by one and individually find the files for iTunes. I checked in my preferences and I made sure that it is actually looking in the folder where all my songs are. Any idea why this happened? Is there any way to find all of the songs at once instead of doing them individually? (I have about 800 songs, so that could take a while).

    One way you might be able to speed things up ( re-add to itunes) is to find songs where Itunes does know about from the same Artist and then right click on song and select reveal in explorer. This will give you the path to folder of similar songs. You then go to folder and select the songs you want re-added to itunes. While it plays it gets re-added. YOu can play a few seconds of the song and then go to next one that needs to be added.

  • Renameing files - iTunes cannot find files?

    I recently got a new computer and forgot to send all of the music on my old one to this one - so i imported them from my iPod. When it imported them, it gave them file names such as "APKF" and "NXVX", so if i delete and file and then want it back - i have to go through all of the files until i find the one i'm looking for. A simple solution to this would be to rename the files with their correct artist name and song,... but when i do this iTunes cannot find the files when i go to play the songs ... it also does this if i simply just move a song from one folder to another ... help?
    Thank you!!!

    I'm gonna keep them as their original four letter name and then just create a key in Notepad were it links the artist to the song by that four letter name. And them inport them one by one and enter their keys into a notepad...
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    like this:
    Cage the Elephant:
    Back Against the Wall: WTHK
    Ain't no rest for the wicked: TYRE
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  • FYI: How to Fix "iTunes Cannot Find Original File" Error

    Yesterday morning, I opened iTunes and tried to play a file. I got the old "iTunes cannot find the original file" error. I tried another file. Same thing. I tried restarting iTunes, holding down the shift key, and making sure iTunes knew where my Library file was. Yep. Still no dice. So I came here, and did a search for help. I could not find any definitive answers to this question. So I did a Google search and found the fix in an old Metafilter thread. Given that this problem seems a little common, I thought I'd post my solution here, for anyone who has this issue in the future.
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    1) Open your iTunes folder in windows explorer. Look for a file called "itunes library.xml". Copy that file to your desktop or somewhere else so that it's backed up...in case something goes wrong.
    2) Open the original XML file in notepad (right-click, "open with", "notepad").
    3) In this XML file, you will see a paragraph of information for every file you have (songs, podcasts, videos, etc.). In each of those paragraphs, there is a file path specifying where the file is supposed to reside. This is how the itunes library.itl file knows where to look. In my case, it should have been "e:/my music/itunes", but instead, it was "e:/my music/itunes/itunes music". The program had created that folder for some reason, and all my files were pointing there.
    4) Check a few of the paragraphs and see if they are pointing to your actual music folder. If so, then you have another problem...sorry. If not, then continue on:
    5) Go to edit->replace (or control-H). In the "find what" box, enter the incorrect file path (in my case, e:/my music/itunes/itunes music"). In the "replace with" box, enter the correct path of your itunes music folder (in my case, "e:/my music/itunes". Then click "replace all".
    If you have a lot of songs, this may take awhile. I have over 25,000 files, so it took at least 18 hours.
    6) When it's done, quit notepad and save the XML file. Open iTunes. If it doesn't automatically start updating your library, then try to play a song. If you get the same old error, then quite iTunes, then re-open it, go to the advanced preferences and select the correct file path for the library location. This should fix it.

    I am also finding many "ghost file" duplicate files (with the exclamation point "can not locate files" message), after pointing Itunes version 8.2.1.6 to my music folder on a separate, networked hard drive. My understanding is that the "Consolidate Files" feature in Itunes is supposed to properly identify all of the file locations, but it only worked for about 1/5 of our 10,000 plus files before it stopped running. (I've read in other forums that this software is buggy, and gets confused with long song titles, etc.)It also leaves you with duplicate "ghost" files to delete, when the music from the separate drive is "added".
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  • Itunes cant find folder %APPDATA%\

    I had a problem with my computer when backing up the harddrive. It had to clean out some stuff and it ended up cleaning out Quicktime and it told me to uninstall intunes and reinstall it. i went onto apple.com and tried reinstalling it but it popped up that itunes couldnt find folder %APPLDATA%\ so i installed Quicktime with no problem and tried downloading itunes but it popped up again.
    HELP PLEASE!!!!!!

    I am having the exact same problem as Ravi. I recently upgraded to iTunes version 5.0 and now the program will not even open. It hangs for about a minute and then the error box pops up with:
    "The folder "iTunes" cannot be found or created, and is required. The default location for this folder is inside the "My Music" folder."
    I have checked on the location of iTunes. It is in the right location but what is wierd is that when I click on the "My Music folder in the Explorer Window, my machine hangs for about 30 seconds before showing the contents. Then when I click on "iTunes" folder, the machine hangs indefinitely. It simply will not show me the contents of the folder. Eventually it gives me an error:
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    I just reinstalled the iTunes 2 days ago hoping it would fix the problem, but no luck...I also tried the Tweak UI program, but to no avail...my machine hangs when I try to pick the "My Music" folder in the final step of the process.
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  • ITunes cannot find but I can ( ! ) - how do I fix this?

    I recently upgraded to a larger capacity drive and copied my library to the new drive but also kept a backup on the old drive. Now on the new drive, I have a ton of those exclamation points and iTunes cannot find a lot of the songs. It is making me find them one song at a time. How can I keep my new drive as the location where iTunes is stored (using the Advanced section of preferences for iTunes music folder location) but get iTunes to fix these that it cannot locate? And if I can locate them one at a time just by going back to the backup, why can't iTunes figure that out on its own? I'm not even sure why this happened, since I did the Consolidate and Keep iTunes folder organized functions when transferring to the new drive. Please help!

    Hi - the original files were copied to the new drive and unfortunately, were deleted from the old drive. But what I do have on the old drive, and iTunes seems to be able to use it when it wants me to locate the songs one by one, is a backup copy of my library I made before the move to the new drive.
    Since moving, I set the new drive location as where the iTunes folder is stored, and the song information is all in the library on the new drive, but it confuses me why that info is there but the "sound" isn't. The files that are affected seem to be mostly the first files I loaded on when I got iTunes in December. A lot came from Windows media. I wish I could understand why if it has me "locate" it, it can then fix the problem (although that has to be done song-by-song) but yet it cannot seem to link to the entire folder and I have to do this one song at a time. Would it be possible to put that backup folder on a CD, and create CD backups of my functioning library on the new drive, and then reinstall iTunes on the new drive using the multiple CDs? Would it let me use CD backups created in two different backups, and extract what each backup had to thus make my library complete again (between the two backups, that would be my entire library.)

  • ITunes cannot find files even though the path is correct in Preferences

    Hello: I have a problem that is not addressed in any support article.
    When I click to play a song in iTunes, I get the message that iTunes cannot find the original file.
    When I check Preferences > Advanced > iTunes folder locations, I see all of my files there, but iTunes does not.
    I have reset, consolodated the library, and performed all tasks noted in the support articles. Still no luck.
    Can anyone help?
    Thanks very much.
    Tophersteele
    PowerPC G5 iMac   Mac OS X (10.4.8)  

    I had the same thing happen and have been pulling my hair out about this for a week now. Finally today I hit on a fix that worked for me and I hope it works for you.
    For this to work, you need a backup of the last saved iTunes Library file.
    First, follow directions about locating your iTunes music folder. In prefs>advanced choose your location and make sure that is right.
    Locate your last saved iTunes Library file (the one that was working before things went haywire with the !'s everywhere). Also locate the iTunes prefs file in ~/library/prefs. For me, these were part of a Backup, so I selected "restore" ONLY THESE particular files from my last backup. When prompted to replace existing files, I said YES.
    After backup ran, restoring the old Library and replacing the corrupted one, I relaunched iTunes and VOILA. All files were now correctly linked.
    This left one last task, re-importing all songs I'd imported since that previous backup. To find these, I sorted my music folder by date modified and checked the most recent songs against the most recent in my Library. (sort your iTunes LIbrary by "Date Added", which you can add manually if it's not part of your categories bar.

  • I factory restored my iphone and now it is stuck in repair mode. i cannot connect to itunes to restore as i get error "itunes cannot find disk"

    i restored my iphone4 to factory settings because it was running slow and some apps werent working. My phone is now stuck in repair mode and is continually rebooting itself. I know the usual solution would be to restore via itunes but itunes will not allow me to do anything as i get the error "itunes cannot find disk"

    Place your phone in DFU mode (search Google) and restore

  • Itunes cannot find any of my devices when connected

    itunes cannot find my devices when i connect to my pc

    Hi sirlightning,
    If you are having issues with your devices not being recognized by iTunes on your Windows machine, you may find the following article helpful:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    - Brenden

  • HT1414 I have an iPod touch and it says iPod Is disabled connect to iTunes, but it's green across the too instead of red. When I connected to iTunes a message appeared and said iTunes cannot find device must have a pass code to register to iTunes. What ca

    MY iPod touch says iPod I'd disabled, connect to iTunes, but it is green at the top instead of red. It won't allow me to slide bar to open screen or nothing. I tried to connect to iTunes and a message appears and says iTunes cannot find my device must have pass code to continue. But I can't do anything on the iPod at all. What can I do to fix this?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • I need a fix from HP which outlined how to remove the registry entries which were stopping recognition of the cd/dvd reader but then itunes cannot find the reader.

    I need a fix from HP which outlined how to remove the registry entries which were stopping recognition of the cd/dvd reader but then itunes cannot find the reader.

    Thanks for pointing that out, it was not apparent on the day i used them and wrote the How-To. The links have been replaced with the SID# (Solution ID #) and the title given for the Article.
    Have fun

  • ITunes cannot find Aiport Express via D-link

    iTunes cannot find Aiport Express.
    iMac and Airport Express both connected to D-link wireless router (DI-524UP). Can see Airport Express on iMac Airport Utilities, and can communicate (do changes) via the D-link network. iMac working fine with D-link for internett access also.Have set up Aiport Express to serve as extra speakers in iTunes. Airport Express connected to stereo with cable. Can choose the external speakers in iTunes. Think this means iTunes also must be communicating with Airport Express, because If I change the name of the externals speakers in Airport Express, it also changes in iTunes after clicking "update" and the Airport Express re-starts. However after choosing the external speakers in iTunes and starting a song iTunes is seeking the speakers (Airport Express) without finding it. All devices are connected to the same D-link network.
    Working fine when I set up Airport Express with its own network and connecting it with iMac. Also I could connect my iPhone to my iTunes library (remote app.) This is not working in the d-Link network either.
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    Somebody having met this problem before?

    Correction: Downloaded an update for the D-Link, and now the iPhone is working with iMac for remote control of iTunes.
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  • I have an old iPod classic that iTunes cannot find, I can't even restore it!?

    I have an old iPod Classic that iTunes cannot "find" even though it shows it. I can't even restore it. Works fine except can't synch with iTunes to add new music!?

    We (Appple techs) tried disk mode and that didn't work. At times the iPod would even "show" itself in iTunes and iTunes would say it was synching but when you looked at the iPod you could tell it wasn't ( it just said do not disconnect) and after 10 to 40 minutes later iTunes would say can't find iPod. We would then have to force quit iTunes because it was hung up and then just disconnect the iPod. The iPod works fine with headphones or a docking station, just can't add (or subtract) anything to it. It completely mystified all the techs in the store and all "senior" advisors on the phone- and that was about 4.5 hours getting tossed to one "expert" or another! Ah well, indeed stranger than life.

  • I have exclamation marks and itunes cannot find original file?

    I have exclamation marks and itunes cannot find original file. How do I locate original file?

    Check you have your iTunes settings (Edit, Preferences, Advanced) to keep iTunes library organised.
    Your songs should be in your music library in iTunes, iTunes Media, Music. 
    If they are not, start menu, type the name of a song in the box and the list should show you where that is located. 

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