Itunes cannot find the internet

Downloaded Windows 7 64-Bit iTunes - set up complete. Error message inidcates that iTunes cannot access the internet. It will be a simple setting but can not locate this. I have allowed Firewall Access (iTunes and iTunes2) but still no access.
Any advice please?

Hi AngelZulu,
If you are having issues updating iTunes due to security software issues, you may find the following article useful:
iTunes: Troubleshooting security software issues
http://support.apple.com/kb/ts3125
Cheers,
- Brenden

Similar Messages

  • Safari cannot find the internet plug in

    I have a new Intel iMac that initially had no problem surfing any web site. I now have a problem with any page that contains "shockwave". As and example when I try to got to www.autotoll.com.hk I get stopped by the following message...
    ++Safari cannot find the internet plug in++
    ++The page “Autotoll” has content of MIME type “application/x-shockwave-flash”, but you don’t have a plug-in installed for this MIME type. A plug-in should be available on this page:++
    ++http://www.macromedia.com/go/getflashplayer++
    ++Do you want to open the page?++
    I have gone to macromedia numerous times and tried to download and install Flash Player 9. I still get the same message.
    I have also tried using FIREFOX and get the same message.
    How do I install Flash Player 9 properly??????
    HELP!!!

    Re: FLASH 9 won't work with Safari 2.0.4 or Firefox (A FIX!!!)
    Posted: Aug 24, 2007 4:44 AM in response to: threejay10
    threejay10,
    thanks for pointing me to the other discussion thread on
    http://www.justin-cook.com/wp/2007/03/08/flash-9-doesnt-work-on-mac-os-x/
    i am not that comfortable in Terminal so I opted for the one other option i could see that doesn't reliance on me typing a slew of sensitive characters into Terminal.
    So, instead, I downloaded Pseudo from VersionTracker
    http://versiontracker.com/dyn/moreinfo/macosx/9608
    installed it in my applications folder. then dragged the Flash 9 installer onto Pseudo. Flash then installed perfectly and all is working well.
    It seems there is a simple fix after all. Apparently Pseudo installs into the root and therefore, I assume, bypasses the permissions issues. After 2 days of trying to solve this, I"m happy it's over. Thanks again for pointing me in the right direction. I hope others can find this thread and the solution.
    Cheers, TM

  • Safari isn't working properly, says it cannot find the Internet plug-in

    After I installed Mozilla Firefox, Safari is not working properly. It says:
    Safari cannot find the Internet plug-in
    The page “Now Casting - The Best in Guides & Labels” has content of MIME type “application/x-shockwave-flash”. Because you don’t have a plug-in installed for this MIME type, this content can’t be displayed.
    I tried to install the flasf player and a web page appears saying that it is installed but obviously isn't.
    Please tell me what is wrong so I can use my Safari.
    Thank you.

    Hi ivoniko,
    Welcome to Apple Discussions-!!
    In Safari Look in you In Safari task Bar >Help>down to Installed Plug-ins>
    See if you have what you need there, if not try this article from Users Tips:
    Vinko - ksafari: Suggested Safari Plug-ins
    http://discussions.apple.com/thread.jspa?threadID=121772
    good luck hope this helps, let us know.
    Eme :~{)
    Power PC G4 (3.3) iMac ♥ Flat Panel 10.3.9 & 15 Alum.PowerBook Tiger   Mac OS X (10.4.5)  

  • I cannot find the internet browser icon on my blackberry curve 9360

    Hello everyone, I'd really appreciate some help please!
    I cannot find the internet browser icon on my blackberry curve 9360.
    I've gone to options, Device, Advanced system settings, opened the Host routing table, hit the menu key and chosen register now. I get message saying "Registration sent!"
    What do I need to do now?
    Many thanks in advance.

    Hi wilkasmum
    This article will guide you how to solve that problem: The browser icon is missing or not shown on the BlackBerry smartphone
    Good luck.
    • Click Likes to appreciate those who helps you
    • If your issue solved, mark the best post in your thread as Solution

  • I need a fix from HP which outlined how to remove the registry entries which were stopping recognition of the cd/dvd reader but then itunes cannot find the reader.

    I need a fix from HP which outlined how to remove the registry entries which were stopping recognition of the cd/dvd reader but then itunes cannot find the reader.

    Thanks for pointing that out, it was not apparent on the day i used them and wrote the How-To. The links have been replaced with the SID# (Solution ID #) and the title given for the Article.
    Have fun

  • Every time I log off, the imac cannot find the internet and i have to reinput all from preferences. i even locked the changes. no luck. help please

    Everytime I log off,  the computer cannot find the internet.
    i go to preferences and have to reenter everything including network and web id number. i even locked the network after it finds it only to have the same thing happen again. help please.

    Create a new profile as a test to check if your current profile is causing the problems.
    See "Creating a profile":
    *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
    Profile Backup and Restore
    *http://kb.mozillazine.org/Profile_backup
    *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • "video/x-ms-wma" Safari cannot find the Internet plug-in

    The page: http://lamega.lamusica.com/player.shtml doesn't load the content because the message "Safari cannot find the Internet plug-in"
    I already have this plug-in: Microsoft® Windows Media Player Firefox Plugin but I see in the MIME Type only show "audio/x-ms-wma" but not the "video/x-ms-wma".
    Help me....
    Thanks a lot

    I actually don't get any error message at all. The Q is greyed out and a large ? in center of it and nothing works in Safari. I get the same non-message wherever I go that has QT. I have tried some of the fixes that have worked for other people but nothing works so far. I tossed the webplugin into the trash and restarted Safari. I repaired permissions. I looked at the plug-ins list in help but that was only confusing since I don't have a clue what any of those control. Getting frustrated and have spent a couple of hours trying to fix this.

  • Sometimes "Safari cannot find the Internet plug-in" which I've installed!?

    The page: "http://www.example.com" doesn't load the content because the message "Safari cannot find the Internet plug-in".
    Although, I already have this plug-in: Microsoft® Windows Media Player. What to do?
    Try this: http://lamega.lamusica.com/player.shtml
    Message was edited by: iAyan

    Just wondering if anyone can help....I do not have a Mac so am finding it difficult to test.
    I have just published an online magazine which was initially in the .dnl file format, which has come to light that mac users cannot view.
    To try and resolve this I created an .exe file but it would seem that most mac users cannot view this either as they do not have virtual pc etc... which is required to view the .exe file.
    I have now created a PDF version which has satidifed some people on macs temporarily but trying desperately to offer something to mac users I thought I had the answer, by uploading the magazine to a browser so it does not require downloading.....but:
    The first person to try it out for me got: Safari cannot find the Internet plug-in and on trying to obtain one it could not find one.
    I really thought it would work as you do not need the .dnl reader until you try to save the book or detach it to view it on screen.
    Does anyone know if there is a way to view the content in a web browser????
    Any help would be much appreciated as I do not want to leave the Mac users out.
    Here is the link incase anyone fancies trying it for me....any feedback would be appreciated.
    http://www.stickfightermagazine.co.uk/stickfightermagazinevol1issue1.htm
    Thanks in advance.
    Best regards!

  • ITunes cannot find the folder containing the installation package itunes64.msi.

    When I try and update iTunes to the newest version it says that it cannot find the itunes64.msi.  How to i fix this? I have a Dell Inspiron if that makes a difference.

    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • Ever since I upgraded to iTunes 7.6, iTunes cannot access the internet

    I upgraded from iTunes 7 to iTunes 7.6 yesterday. Ever since then, I cannot access the iTunes store, check for updates, etc. because iTunes cannot connect to the internet. Everytime I try to connect to the iTunes store, I get this error message:
    iTunes could not connect to the iTunes store.
    Make sure your network connection is active and try again.
    What can I do? I already checked the firewall, and did everything the Apple support page said. I tried restarting it. I un-installed then re-installed it. I don't know what to do. Please help!

    Are your podcasts mp4s?
    I did some more research, and found out you can reset the warnings on your iPod, which will give you a message explaining why your files aren't uploading. (Right click on your iPod in the Source column, and select Reset Warnings.)
    When I did this, my warning told me that these podcasts couldn't be uploaded because they're the wrong file type. I checked, and they're mp4s. Which makes no sense, because my iPod has no problem uploading other videos that are mp4s--it labels them as movies. But for some reason, if they're podcasts, it won't accept them.

  • HT201272 How can I recover music I've purchased from iTunes store when my iTunes cannot find the file

    I cannot re-download music I purchased from the iTunes store.  I followed the instructions from iTunes support but that did not work. 
    When I find the music in the iTunes store under purchases, it states "downloaded" and will not let me re-download it.
    What other tricks are there to use.  I do not have the music on an iPod or CD because I always thought that once you bought it on iTunes, you could always re-download it if you got a new computor, etc.

    If they appear under the Purhcased link as 'downloaded' then do you still have them listed in your iTunes library (where you would click on them to play them) ? If youdo then iTunes assumes that you still have them somewhere, and that there is no need to re-download them - try deleting one of them from your library and it should then get the cloud symbol for re-downloading.

  • Itunes cannot find the photoshop catelog of my photos

    I have photoshop elements 8.0 and the most recent version of ITunes.  I had inadvertently created an extra catelog in PSE with a limited amount of pictures. Now ITunes wants to go to that cateleog all the time instead on my main catelog.  How do I get Itunes to point to a different directory for my catelog.  One thing I really liked was the interface between ITunes and PSE.  I could sync my pictures not only on IPhone but also on my Apple TV.  Now both are lost.
    Is this a PSE problem or an ITunes problem?  Is it possible to get ITunes to point to a different directory to find the correct PSE catelog.
    Any advice would be deeply appreciated
    RWB1967

    Hello Kumato,
    First quit all running application.
    In top right corner you will see a lil magnifying glass-> click in it [spotlight]
    in spotlight type in -> Photoshop.
    if it gives any results in application it means its installed.
    Click on photoshop if it there in drop down list.
    Otherwise you need to install from creative cloud
    Similarly type  creative cloud in spotlight and click on it
    Under apps Tab -> Photoshop CC/CS6 -> Install
    or
    go to creative.adobe.com -> sign in -> seach for photoshop in download center and click download.
    Thanks

  • ITunes cannot find the "My music" folder

    Whenever I try to open iTunes, it fails to open and instead I get an error message saying "The folder "iTunes" cannot be found or created, and is required. The default location for this folder is inside the "My Music" folder".
    Last time I used iTunes I had moved my My Music folder to my external hard drive, I even told iTunes in the settings the new location. It worked for a while (it's not my main music player, I only use it to synch my iPod) but now I get this annoying error message.
    I can't even get into iTunes to change the settings and tell it where the music now is, because it won't open and I have tried uninstalling it, deleting all the folders and reinstalling it more times than I care to count. The only thing slightly different to normal is that My Music folder is actually called "<Windows Logon name>'s Music", which could be confusing the poor program.
    Could anyone help please?

    This is normally a registry issue, the location of My Music is not correctly set, see this Apple article:
    http://docs.info.apple.com/article.html?artnum=302398
    If you have a prexisting iTunes installation with library, you may be able to work round this but starting iTunes with the shift key held down. When asked to choose a library, navigate to the iTunes folder and choose iTunes Library.itl. This doesn't fix the basic registry problem though.

  • Having problems using ion tape express with itunes cannot find the song on hard drive

    Having problems using ION tape express with itunes.  The song is on hard drive as temp1 not the name of the song.  And I have problems playing it in itunes
    because it says it cannot locate the song'

    Then correct the name of the song or point iTunes to the new file.
    Issues with restoring should be directed to the manufacturer of the backup software/device... this is not an Apple or iTunes issue.

  • With safari 5.1 itunes nolonger finds the internet on XP

    I have windows Xp - itunes was working good until upgrade to 10.4 and safari 5.1. now i can not access the internet with itunes or safari. specifically the itunes store. no error codes or messeges. just hangs. three months now and no help from apple.

    specifically the itunes store
    Try here >  Can't connect to the iTunes Store
    Might be your security software or the Firewall on your PC.
    iTunes for Windows: Troubleshooting security software issues
    You waited three months for help from Apple?
    According to your profile, this is your first post.
    https://discussions.apple.com/people/bobmanina

Maybe you are looking for

  • Installation Best Practice

    Hi Guys I just bought the Master Collection upgrade from CS5 to CS 5.5 (as part of the deal for auto upgrade to CS6). Are there any best practices I should observe for installing the update to make sure it doesn't gum up or fall over or whatever (or

  • Sequence of services

    Can anyone list out the sequence of services which needs to start for  planning. I am talking about enterprise performance management(Classic) not about epma. Every time i asks about this question people are responding to it thinking about epma.

  • ADF Block/Jam paper disappeared

    I have an HP Office jet Pro 8600 plus, and was scanning an A5 piece of paper through the automatic document feeder for a double sided scan. The machine came up with fault saying paper jam in ADF, I looked to clear the jam but the paper seems to have

  • 'Additional Info' pages in a form?

    Hi, I am new to PDF forms and I am trying to make a field engineer report. I want the guys to edit the form like normal, but would love to add the ability to print additional info sheets for the customer. For example, if I am out repairing a computer

  • What happened to the Jukebox feature in iTunes??

    Please Please Please bring back the jukebox functionality!