Itunes cannot sync apps to iphone because the apps installed on the iphone could not be determined
when i try and sync my iphone 4s it shows a message saying itues cannot sync apps to iphone because the apps installed on the iphone could not be determined
dcjsail wrote:
I am encountering the same problem. This is a good start but need some guidance:
1. How do you get to the iTunes files you mention?
2. What specific files do you need?
3. Will I lose any data?
Thanks for any help.
1) The files are in the iTunes folder. The iTunes folder is in your Music folder which is in your home folder (user).
So go to <user home>/Music/iTunes.
2) Any files that end with .xml, .itl, or itdb. Please note that I had upgraded iTunes many times over the years and had several obsolete versions of those files in my iTunes folder. By moving them out and forcing iTunes to create new ones (see steps 3 & 4 above), I was able to determine which ones iTunes actually needed. Those were the files that I copied back into the iTunes folder, overlaying the new empty files.
3) Always make backups before you try tricks like this. I would recommend backing up your entire iTunes folder. I did not experience any data loss. Those files seem to contain your iTunes library information but not the actual music, movies, etc. When I started iTunes in step 3 (see above), iTunes showed an empty library. After performing step 4 (see above), I started iTunes again and it showed all my music, movies, etc. So I assume that the actual media files are stored elsewhere. Again, always make backups before trying something like this. I use Time Machine.
Good luck. Let us know what happens.
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I wanted to sync my iphone 4 (cdma). I have synced it before successfully. I am getting an error "itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined" and the apps and items follwoing apps in syncing (photos for example) will not sync. Items prior to apps synced (calendar/contacts). I restarted both my iphone (currently on ios 4.2.8) and my computer, itunes was on 10.6.1, same problem. I installed itunes 10.6.3, same problem. I had been waiting to update ios to 5.1.1 and would like to do that now, but wanted to sync first. Anyone have any ideas? I am stumped! Thank you.
Hello glenysfromwm
On your computer, try the download link below to get the latest version of iTunes to download so you can sync with your computer.
iTunes 11.1.5
http://support.apple.com/kb/dl1614
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Hello guys, I'm begging for your help, I've read so many threads, nothing works for me. I hope you will try to help me
First message I get when I connect the iphone is
"The software on iphone has expired and must be updated to a newer version"
Then it tries to backup but I get
"Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined"
When I click check for updates it says I have the latest version (5.0)
When I try to restore I always get "iTunes could not backup the iphone because a session could not be started with the iphone. Please disconnect and reconnect the iphone, then try again"
Tried that MANY times but no luck.
This iphone was on a developper account but it is not anymore (removed from developper account).
I'm the administrator on my PC. When I'm on the summary of my iphone it shows N/A as my phone number.
Back up to icloud doesn't work because I didn't set it up before it stopped working
When I try to activate it directly from the iphone I always get "Could not activate iphone. Your iphone could not be activated because the activation server is temporarely unavailable..." (for the past 3 weeks :s)
I can access my music and everything from itunes.
I even tried to restore it from the ispw file (using shift + restore) but I got an error message (sorry I don't remember which one) but it didn't work.
I also tried device manager, select PC, scan hardware for changes (read it worked for some) but not for me after that I don't get the
"The software on iphone has expired and must be updated to a newer version" and "Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined" ...I just get "Itunes could not back up iphone because a session could not be started with the iphone" + "itunes could not sync because a connection could not be established with the iphone"
Please help me make it work again! I'd go to an apple store but I'm in south-east asia at the moment and there is nothing like it in 700km +
This little machine would be perfect to travel with, it's a shame it just stopped working like 3 weeks ago, just said I needed to activate it again ...
Thanks a million times!I can't access it on the iphone as I said
On itunes in summary I have "Software version: 5.0"
Yes I tried to restore it
"When I try to restore I always get "iTunes could not backup the iphone because a session could not be started with the iphone. Please disconnect and reconnect the iphone, then try again" ...did that many times but always the same error message
"I even tried to restore it from the ispw file (using shift + restore) but I got an error message (sorry I don't remember which one) but it didn't work." -
when trying to sync my iphone in itunes i keep getting the error message "itunes cannot sync apps because the apps installed on the iphone could not be determined." can anyone explain what this means?
I received the same error message after I had recently updated iTunes to 10.5.1 and I had wirelessly updated 13 apps. I had to go into iTunes and select Apps, on the bottom right it said I needed to update 13 apps. I updated the apps via iTunes and then synced again without an issue.
iPhone 4S / OSX 10.6.8 / iTunes 10.5.1 -
trying to sync iphone 4 and itunes keeps coming up with "itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined"?
Same issue. Is this a new bug with iTunes 10.5.1??
Anyone know of a solution?
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itunes cannot sync app to the iphone' my_iphone_name_here'because the apps installed on the iphone could not be determinedI also got this message when trying to sync my 3G iPhone. I followed several suggestions found here: tried restarting everything, then changing automatic updates in iTunes. I also tried the "scan for hardware changes" suggestion, but nothing worked. Then as per the above posters, I also went into iTunes, selected Apps, and went to the bottom right to get App updates. A list of needed updates appeared with the icons, and as they updated, the icon would disppear, until I was left with "SoundCloud". It appeared to update fine, but the icon remained. I clicked "get update" a couple of times on the icon....it would update but the icon stayed on the list. I tried to sync after this and still got the error. . Then I then deleted SoundCloud from the phone, and the sync worked fine. SoundCloud was reinstalled on my phone during Step 4 of the sync. Hope this helps!!
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I have the iphone 4 and when syncing my iphone an error message appears half way through saying "itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined" can anyone help? I cant back up my iphone as this appears every time :-(
As another post suggested, I restarted both the iPhone and the computer, and that fixed the problem.
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There are dozens of reports on this bug on the forums, and not one of the suggestions worked for me. After reading slocks post at https://discussions.apple.com/message/17157627#17157627, I noticed that iTunes did indeed back up different apps each time I quit, restarted, and re-attempted sync, and that it always failed on the same one (USA Today in my case). I deleted USA Today from my phone, quit and restarted iTunes, and synced again. iTunes reinstalledUSA Today for some reason, but the sync completed then successfully, and all subsequent syncs also complete successfully. I then noticed that the App Store was promptimg me to update USA Today, which I did fully expecting that the update would cause the problem to recurr, but it did not. So it appears a corrupt app is causing this problem, and deleting the app from your phone may resolve it.
If you are getting this error, my suggestion is to watch during the sync, and note which application is being copied when the sync fails. Delete that app from your iPhone, and try to sync again. Please post the results here. Thanks!For me app wasn't the problem, the problem was the app needed updating. I updated all in my iPhone, but that wasn't doing it. I followed what someone else did and updated my apps "in iTunes" and it was perfect!
W Buchanan
Re: iTunes cannot sync... apps installed on the iPhone could not be determined.
Nov 21, 2011 5:40 PM (in response to jp_ofarrell)
Confirmed!
I was getting the same error message. After reading your post, I updated all my apps in iTunes. Sync worked as normal after that. Now we'll have to see if this happens again when other apps are updated. -
ITunes cannot sync... apps installed on the iPhone could not be determined.
I am trying to activate an original iPhone. I keep running into issues (partially because the rest of the world is activating 4Gs phones). I would appreciate any help that is available.
I am working on a MacBook running OSX 10.5.8. My iTunes has been updated- 10.5.
I am currently getting a message- iTunes cannot sync apps to the iPhone “MRL iphone” because the apps installed on the iPhone could not be determined. The iphone screen shows the usb cord/plug pointing to the itunes logo whether attached to a computer or not. And says slide for emergency use.
-I have restored to factory settings several times both from a previous backup and set up as new phone.
-I have even attempted to use another Mac and a family member's windows machine with similar results on all.
-I have uninstalled and reinstalled iTunes
-I have put the phone into the recovery mode and restored from there
-I have restarted both the computer and phone numerous times
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-I have received an email saying the phone was activated (and have called to verify with the service provider)
I'm sure there are other things I have tried as well that I am forgetting, as I have been at this now for about 3days. There have been times when I got nothing but a breif "accessing iTunes store" and then a white screen with the grey word iPhone in the middle. At least now I have the normal summary screen when clicking on the device. Unfortunately I am still getting an error "iTunes cannot sync apps to the iPhone “MRL iphone” because the apps installed on the iPhone could not be determined." I am not attempting to sync apps, just sync the phone to get a current/clean backup. I will want to sync the apps, just haven't been able to get that far.
By the way, prior to starting this process the iphone worked perfectly- no issues. This just seems to have become an issue when I attempted to restore to factory settings for a clean start with the new line.
This is the furthest I have been able to get in the process. I really need to get this up and running soon as I will need the phone for the work week.
Please help!Not sure if this is a solution or not but it seemed to work for me. Simply restart your iphone.
From the iphone troubleshooting page
To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments.
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[PLEASE HELP] iPhone 4 4.2.8 iTunes cannot sync apps because they cannot be determined
I have an iPhone 4 Verizon running iOS 4.2.7. When I try to sync the phone with my PC it says something like "iTunes cannot sync because the installed apps cant be determined." This is very frustrating and Ive tried every trick people say fixes it(device manager trick, updating itunes, restarting itunes, different port, restarting cp etc). What can I do? I just want to sync a new album to my phone Please help!
dcjsail wrote:
I am encountering the same problem. This is a good start but need some guidance:
1. How do you get to the iTunes files you mention?
2. What specific files do you need?
3. Will I lose any data?
Thanks for any help.
1) The files are in the iTunes folder. The iTunes folder is in your Music folder which is in your home folder (user).
So go to <user home>/Music/iTunes.
2) Any files that end with .xml, .itl, or itdb. Please note that I had upgraded iTunes many times over the years and had several obsolete versions of those files in my iTunes folder. By moving them out and forcing iTunes to create new ones (see steps 3 & 4 above), I was able to determine which ones iTunes actually needed. Those were the files that I copied back into the iTunes folder, overlaying the new empty files.
3) Always make backups before you try tricks like this. I would recommend backing up your entire iTunes folder. I did not experience any data loss. Those files seem to contain your iTunes library information but not the actual music, movies, etc. When I started iTunes in step 3 (see above), iTunes showed an empty library. After performing step 4 (see above), I started iTunes again and it showed all my music, movies, etc. So I assume that the actual media files are stored elsewhere. Again, always make backups before trying something like this. I use Time Machine.
Good luck. Let us know what happens.
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