"itunes cant read your ipod" please help :(

my ipod died so I plugged it into my computer, like usual, to charge and when I came back there was an error message that read:
"iTunes cannot read the contents of the iPod "mine". Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings"
so I did that, but then I got a new error message saying:
"The iPod software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later"
I'm connected to the internet though so I have no idea what to do and when I disconnected my iPod all of my music is gone, it's still on iTunes but I would like it back on my iPod
any help would be appreciated!!

"The iPod software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later"
In the course of your troubleshooting to date, have you worked through the following document?
[iTunes for Windows: iTunes cannot contact the iPhone, iPad, iPod or Apple TV (2nd generation) software update server|http://support.apple.com/kb/TS1814]
(Slightly different message, but seems like it might be worth a try.)

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