ITUNES causes my pc to shut down

Question

Whenever Itunes is running no matter what I'm doing, my computer shuts down and I uploaded the newest version and it still does it. Anyone out there able to help me figure it out? It is VERY annoying.
Thank you

Answer 1

hi amuzer!
I run spyware and anti-virus frequently. I'm now removing a lot of music from the pc. My pc likes to shut down now even when itunes isn't running at the time. Oh well, I figure it out eventually.
hmmmm. are you getting any sort of blue screen with that shutdown? if so, what sorts of of numerical and text codes are you getting? (ie: 0x[thingy] CAPSANDUNDERSCORES.) here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
if you're not getting any blue screens, and the PC is just behaving like someone has switched off the power, it may be worth checking the power supply on that PC. i've seen a few reports where the first sign of a dying power supply on a PC was that the PC would switch itself off during a CD import. (my guess there is that the spike in power consumption as the CD drive spins up is enough to kick the power supply over the edge. if the power supply was close enough to the edge, i guess other things could also provoke a power-off.)
other things to check on with switch-offs-without-blue-screens include whether or not the PC is overheating.
can anyone recommend a good freeware hardware diagnostics program for amuzer, that could pick up on these sorts of things?
love, b