ITunes closes down, songs on iPod deleted

Dear all
I can use iTunes ok as long as my iPod is not plugged in. If I plug it in to update it, however, iTunes immediately closes down. If I close iTunes, connect the iPod, then go back in to iTunes, the same thing happens. Also, this has deleted all the tracks on my iPod, although they are still there on iTunes.
I've seen some other notes about what sounds like a similar problem. Do I need to restore the iPod? I'm reluctant to do this unless I have to partly because I'm on a dialup connection, and have seen a reference to the updater software being 50MB, and also it looks like this will delete all my tracks from iTunes.
Advice would be very welcome ...
cassin

Christine,
Presumably you have the iPod set to automatically transfer the songs when you connect it to iTunes, right?
What happens when you connect it? Does iTunes recognize it?

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okay, we'd better try enlisting some additional technical help then.
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iPod: How to find software version
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My iTunes runs fine until my iPod is connected. It starts to update the iPod as usual but after a little an error message pops up saying "iTunes has encountered an error and is forced to shut down."
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I hope this helps you,
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I hope this helps,
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You've posted to the iTunes Match forum, which your question does not seem related to. You'll get better support help by posting to the iTunes for Windows forum: https://discussions.apple.com/community/itunes/itunes_for_windows

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For some reason when I unplugged my mini ipod from charging, all the songs were gone, but were still on my computer. But when I plugged my ipod back in to get the songs back, nothing happens.

Christine,
Presumably you have the iPod set to automatically transfer the songs when you connect it to iTunes, right?
What happens when you connect it? Does iTunes recognize it?

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this is the message i get -
Attempting to copy to the disk 'RYAN'S IPOD' failed. You do not have enough access privileges for this operation
iTunes could not save to your Music Folder because you do not have write access. Check the permissions on your Music Folder and folders in your Music Folder, then try copying this file again.
i keep getting this after i go and check the permissions and make sure everything is the way it should be... i didnt have this problem before upgrading to vista
toshiba Windows Vista
toshiba Windows Vista

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ITunes closes down, songs on iPod deleted

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