Itunes closes when trying to transfer purchases from ipod or iphone

Using a PC with Vista. Installed iOS 5 this morning. Cannot update either ipod touch 3g or iphone 3g with software update until "prior purchases are transferred to itune" - unfortunately every time I try to "transfer the prior purchases" Itunes closes completely. I've been working on this for hours now. Anyone got any ideas how to get around this?
Thanks.

Your Post is a bit confusing
Tinfrbs wrote:
displays that the ipod cannot be written on or to.. when trying to transfer purchases from ipod to computer...
If you are using iTunes, you cant transfer purchases in the iPod to the Mac, you need 3rd Party Software.
Have a nice day!

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Purchased ringtone iphone 4 that is not in my itunes library when i click transfer purchases from it appears in the tones library but in a paler shade of print with a dotted circle to the left of it when i take any action it disappears

have purchased ringtone on iphone 4 not in my itunes library when i click devices, transfer purchases from, it appears in tones in my library but in a paler shade of print with a dotted circle to the left of it, if i try to click on it or take any other action it disappears and leave a blank space i have tried this several time i want to transfer library to my new iphone 5 but i will loose the ringtone

I had the exact same issue!! Seriously p*ssed me off when I checked out my ITunes purchased items (via my computer) and noticed that most of the additional tracks listed on my IPhone playlist was listed there too. However, I never authorized any purchases!! (I have actually written Apple Support asking for a full refund of all tracks listed on my purchased list)
Be careful when you swipe your finger to the left/right on those "additional" tracks on your IPhone playlist... I'm pretty sure that the cloud symbol is an option to download or automatically buy those tracks.
Solution for the problem:
1 - go to your IPhone settings
2 - choose "iTunes & App Store"
3 - go to "Show All" & "Music"
4 - turn off "Music" by moving the bar to the left (it should be a white color once you turn it off)
Should solve your problem :~)

When trying to transfer purchases from iPhone 4s I get the following error message: "

When I try and transfer purchases from my iPhone I get the following error message:
"Attempting to copy to the disk 'DATA' failed. The device timed out."
I have recently moved my iTunes Media folder to my D:// drive and can still access music and tv shows etc.
Help would be much appreciated.

In the user tips tab of this forum, check out the following
Your first fcp troubleshooting step, deleting your preferences
and
Common FCP troubleshooting tips.

I am getting an error message when trying to transfer music from PC to iPhone 4

Hello, I am trying to transfer music from itunes on my pc to my iphone, but i am getting a No Smoking Circle. Can someone help me with fixing this please?
Thank you

Ok if you continue to face difficulties then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

ITunes crashes when try to Transfer Purchases from iPhone

When i try to transfer the songs i purchased on my iphone to itunes library by clicking transfer purchases, i get the following message: "iTunes has encountered a problem and needs to close" and i get kicked out.
I've tried unistalling itunes / quicktime and reinstalling them, but same problem persists. Latest edition of itunes installed. Any suggestions?
Thanks in advance.

I have the same issue, have you had any joy? My transfer gets right to the end, and then shuts itunes down and doesn't complete the transfer?

Trying to transfer purchases from iPod crashes iTunes

My laptop was recently stolen along with my backup, so my iPod (Classic, 120 GB) is the only copy of my digital music. I'm trying to transfer my iTunes purchases from the iPod to the new computer's hard drive, but it crashes iTunes every time I try to do this.
I transferred most of my music (around 8900/9000 tracks) using a 3rd party program, since most of my music was burned from CDs, and that managed to get most of my iTunes store purchases as well. However, the last 100 songs include several iTunes tracks. They won't transfer with either iTunes, Music Rescue, or MediaWidget.
Anyone have any suggestions for a way of transferring my remaining files (especially the iTunes ones)?

Since I am not having that problem, I'm not sure it will work.
But one thing you can do is open itunes with a completely blank library. See if those purchases will transfer into a blank library. Article on making a new library:
http://support.apple.com/kb/HT1589
Make sure you only press the transfer purchases or things will go VERY wrong. But I think you know that.
http://support.apple.com/kb/HT1848
DO NOT PRESS ERASE AND SYNC.
Also - was that 3rd party program free, or something you paid for? The free ones I've tried have had some problems. If you paid for it, I would ask for support on getting those 100 lost tracks.
Just curious, which 3rd-party ipod manager was it?

The ipod cannot be synced, an unknown error (13014) ocurred - this is the error message I am getting when I am trying to transfer purchases from iPod. Problem is unless I transfer I am failing to update my IPod touch to iOS 6.0.1

I need to update from 4.3.3 to 6.0.1 so that my apps can take in relevant updates and brun properly. However, update is failing midway on error -5000 and the only way seems to be transferring purchases on ipod to itunes as being suggested by onscreen prompt just when I am undertaking the update. Problem is I can't even do the trabsfer as IPod wouldn't sync properly....error 13014. Has anyone come across this before and resolved it successfully?

Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

Anyone tried the "Transfer Purchases From iPod" function

Hi all,
If you've tried this, when you view your library on iTunes on your computer, how is the music that transfers from the iPod into iTunes differentiated from the stuff that is already in your iTunes library?
Thanks

I have used it and it is great, except that I can only get it to transfer purchases to my 2nd computer. 99.5% of my itunes content is not purchased from itunes. iTunes supports ripping CD and using your own music, so I am not sure why the other music is not coppied. I do understand and agree that the second computer must be authorized with the same account. This prevents piracy.
All I know know is that when you plug your iPod into the second computer, a pop up box asks if you would like to transfer your purchases. They are now on the 2nd computer and you do not need to leave the iPod plugged up. I do not know if play count is synced between computers, or if we will be able to use this feature with actual music that we want to listen to between computers and iPod.

Itunes freezes when trying to transfer songs to ipod

I attempted to sync my ipod to my itunes and it was going fine for the first 3000something songs and then itunes froze for a while, along with the rest of my comptuer. It wouldn't even allow me to force quit the program. After a few minutes, an error message popped up telling me that there was an error in attempting to coping my songs to the ipod and then it said "(-69)". I've tried to drag the songs on manually and in chunks. I thought it might have been a specific song that was messing up the transfer, so I didn't add the song at which the transfer stopped, but this didn't help.
Does anyone have any suggestions? my itunes did something similar (freezing for a bit and error message) when it says it's "determining gapless playback."
Thank you.

Hate when that happens. Just follow the steps in this article and it should fix it.
Good Luck,
Rachyl
http://docs.info.apple.com/article.html?artnum=302684

I've started getting an error when trying to transfer purchased videos to iPhone.

I've started getting an error when trying to transfer purchased videos to my iPhone.
I get an error saying that selected videos will not play on the iPhone. They were purchased from iTunes and have been played on the phone previously.
So far I've only noticed it on SD/HD videos, but not all SD/HD videos. Not had an issue yet with the judt SD files.
Anyone else encountered this?
Ta

YAY!!! Saved it in my Mac's Firefox Bookmarks for easy future access!
Hope you are having a lovely afternoon today! I'm about ready to go bobo....I have an early meeting, and I don't want to oversleep! The nice part is that I work remotely, so I only have to wake up 15 minutes or so before the meeting.... I don't even use an alarm clock anymore (really, my iPhone alarm, which is much more pleasant), unless I have to get up at 6:30 or something....
TMI?
GB

I have mistakenly opened up a new iTunes account. Can I transfer purchases from one account to the other?

I have recently bought a new iPad mini and tried to set it up and share with my old iTunes account.
I thought I was changing email addresses for contact info, but was actually setting up a new iTunes account and paid for the £21 a year sharing service.
I have a few (not many) tunes purchased on my old iTunes account.
Is there a way of merging/closing my old account and transferring purchases across to the new iTunes account?
I could swap between the two, but doing that on the phone/ipad will mean I cannot swap back for 90 days!!!!!
Thanks
mel (uk)

Did you ever get around to transfer purchases from your old iPhone to iTunes in your computer. If you did, your ringtone will be there and all you need to do is sync it back to your new iPhone.
Ringtones can only be downloaded once from the iTunes Store that is why the user guides recommend that you transfer purchases from the iPhone to the computer.
If you never synced your old iPhone to iTunes, then you need to do that now so that you can get your ringtone on your new iPhone.

I tried to transfer purchases from my iPod to a new computer, but for some of the songs it asks for a different Apple ID and password than mine. Ideas?

I tried to transfer purchases from my iPod to a new computer, but for some of the songs it asks for a different Apple ID and password than mine. Ideas?

You definitely need to resurrect the old password associated with the Apple ID you used to purchase the music.
Go here: https://iforgot.apple.com
An email will be sent to the email address associated with that account with instructions regarding resetting that Apple ID's password.
If you no longer have access to that email, the resolution to this problem becomes considerably more difficult. In that event you would need to contact iTunes Support and explain your dilemma.

Trying to transfer purchases from my 3gs onto a new PC (Vista). Keep getting the message "Waiting for changes to be applied". HELP!

Using the latest version of iTunes and iOS5 on my iPhone. Backup of the iphone seems to work fine. My old PC died and I want to transfer my apps to my new PC. But when I start Transfer purchases from my iPhone, it just keeps giving the message "Waiting for changes to be applied" and doesn't do anything. I'm getting worried as I have an iPhone 4s coming and I want to move my 3gs stuff over to my new phone. Anyone know how to fix this?

Had the same thing happen to me a few weeks back when I switched computers and migrated. Here's what worked on my iMac, so maybe it'll work on your iPad, too. Go to User(your home folder)/Music. Select/highlight your "Music" folder. Then do Command-I ("Get Info" from the File menu), click on the padlock icon in the lower right of the new window. Enter your user password. Click on your username just above the now-open padlock. Select "Read & Write" if it's on "Read Only," "Write Only," or "No Access." Now having your user account with "Read & Write" privileges (it may have been this way already; still do this next step), click on the gear on the bottom-center of that window. Click on "Apply to all enclosed items." When the pop-up says "Are you sure?" (or the equivalent), say "yes." This will grant access privileges to your user account for all the music files inside your music folder--all your iTunes stuff included). Then you should be good to go.

Just purchased the latest ipod nano. Running itunes 11.1.3(8). Why will the music not load? Under devices the 'syn' choice can't be selected and instead only have 'transfer purchases from ipod' What to do?

Just purchased the latest ipod nano. Running itunes 11.1.3(8). Why will the music not load? Under devices the 'sync' choice can't be selected and instead only have 'transfer purchases from ipod' What to do?

Just purchased the latest ipod nano. Running itunes 11.1.3(8). Why will the music not load? Under devices the 'sync' choice can't be selected and instead only have 'transfer purchases from ipod' What to do?

TS2529 Hi. I'm trying to transfer purchases to update my iphone but the suggested options are either greyed out or don't exist. How do I transfer purchases?

Hi. I'm trying to transfer purchases to update my iphone but the suggested options are either greyed out or don't exist. How do I transfer purchases?

Just to clarify - When I follow the instructions to "transfer purchases from iphone to computer" prior to updating my iphone the options suggested are greyed out. The Transfer Purchases option under Devices in the File menu is greyed out. Can anyone explain why its greyed out and how I can make the option available?

Itunes closes when trying to transfer purchases from ipod or iphone

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