ITunes could not back up iPod Touch due to unknown error. "0xD4535C43"
Any idea?
iPod touch 3rd gen, 32GB.
Try moveng the backup file to a safe location so iTunes has to create an entire new file. It is located here and you may have to have show hidden files turned on.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Similar Messages
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Itunes could not back up the iPhone because an unknown error occurred
I am trying to update my Iphone 3GS to the 4.01 update, but I keep getting this error: "Itunes could not back up the iPhone because an unknown error occurred" Then Itunes tells me to reconnect my Iphone and try again, I do so...and I retry the update and I get the same error over and over again. What do I do? I can't update my phone...
Nevermind, I misread.
Message was edited by: Melissimo -
Itunes could not back up ipod touch on my windows 7 pc
New Itouch 4th generation able to sync but not back up nor can it update to the latest version 4.3.5
Using a pc with Windows 7 (64bit). Anyone else having this issue?Try moveng the backup file to a safe location so iTunes has to create an entire new file. It is located here and you may have to have show hidden files turned on.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\ -
does anyone know how to delete the back up for the ipod? I am getting an error message that says "iTunes could not back up iPod because it is corrupt or not compatible with iPod; delete back up and try again"
Go to iTunes>Preferences>Devices and highlight the backup you want to delete and click on Delete Backup
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ITunes could not connect to the iPhone because an unknown error occurred (OxE8000001)
Sorry if this has been answered elsewhere but I don't have the nerves to read through thousands of "I've got the same problem too" replies. I do not care whether anyone has the same problem. So if you don't have any solution do not post! I'm not being rude, I'd just keep this discussion as accessible for other readers as possible. Besides, shouting "me too" doesn't really help anyone. Thank you.
Here's my problem, I sync my iPhone via iTunes 10.5.2, which works fine but after a while it prompts with an error message "iTunes could not connect to the iPhone because an unknown error occurred (OxE8000001)". This error message will not disappear and I have to force shut-down iTunes. It works OK for a while after re-start but the error comes back after a while. It is a very annoying little problem because I was waiting for WIFI syncing for so long and now it doesn't work properly
Any ideas how to remedy this?Did you try the solutions mentioned in this article? iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
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ITunes could not connect to this iPhone because an unknown error occurred (0xE80007F)
Recieved this error while syncing the IPod classic, however, the IPhone was not connected to the computer, was no where near the computer.
In addition, I had earlier in the day the following error message as well: ITunes could not connect to the IPone "Merci's IPone" because an invalid response was received from the device." In this situation, again the IPod classic was syncying music, and the phone was not even in the house.
The day previously, I had the following error as well: ITunes could not connect to the IPone because of unknown error occurred (0XE80002D).
When I called Apple Support, the first person could not find a response or answer to fix or give a reason why this is happening, since he said the last error is normally resulting from when the cable has a connection problem; well the IPhone was never connected to the computer--the IPod Classic was during these incidents. When a senior advisor came on line, he wanted me to reboot my computer, but I was still in the middle of the IPod Sync of music so that could not happen. Which his answer was, well then call back and talk with a apple support person when it completes--my thought was if the first person couldn't figure it out and required a senior advisor, what is going to happen when I call back--I repeat myself and wait and repeat myself again to another senior advisor and then do some archaic steps to discover they don't know what is wrong? I am waiting on a few other problems they haven't figured out yet. I am a new Apple user and have had nothing but problems with Apple IPhone, IPad and guess IPod Classic all which I purchased with high recommendations that Apple is better than windows products and Android products. I am wondering what the **** I got myself into?
Can anyone help me? It is getting frustrating that Apple can not seem to help with any of the situations I seem to be having!
Thanks in advance.I have had this same issue with my iPhone 4 since iOS 5 was released. None of the updates has fixed it yet. I'm using Windows 7 Pro (64 bit), and iTunes 10.5.3 I am not encrypting my backups. I do have my phone set to passcode lock after 1 hour. When I have enabled WiFi sync in iTunes, I get the error message described in this thread at least once every day. In the morning, when I first open iTunes, I will have to click this window sometimes 8 to 10 times to get it to finally dismiss and begin the sync process.
It's apparent that iTunes is hung up whenever this message is present. It's not downloading podcasts during the night, or performing the WiFi sync while my phone is charging in the other room. Nothing works until I sit in front of iTunes and click off the error message. If I am required to do that in order to get the phone to update, I should just plug it in and disable the WiFi sync hassles until/if it ever gets fixed. -
When I try to connect my iPad, I get this message: iTunes could not connect to this iPad. An unknown error occurred (0xE800000A)
Let's try the following document with that one:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting to a Windows PC -
Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store. An error message appears and either says "iTunes could not connect to the store. An unknown error occurred (0x80096004). Make sure your network connection is active and try again" or "iTunes could not connect to the store.Make sure your network connection is active and try again." Despite the fact that my network connection is working quite fine, this problem still persists. I can say that my connection is fine because I can surf the internet and furthermore, I used to connect to the iTunes store just before this incident happened which started from April 17, 2014 and persists until today. I tried to solve the problem by following the troubleshoot procedures given in the support section of this site but it really did not solve the problem. I believe that others are experiencing this situation as well very similar to mine when it comes to the time of occurrence as I have read in the discussions in this site. Even though we have different network connections, operating systems and other specifications, we still experience the same problem, so is there really a problem with our computers or is it with the iTunes? And by the way, my computer works under Windows XP. Thanks a lot. God bless.
Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2 -
Can anyone help me? My iPhone 5s is flashing the apple screen on and off and I can turn the phone on properly or off. When I connected it to iTunes on my windows 8 computer I got the following message: iTunes could not connect to this phone. An unknown error occurred OxE8000084. Can anyone help me correct this so I can start using my phone again.
Thank youhttp://support.apple.com/kb/TS3221
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I've recently upgraded to the new software (5.1), since then the iTunes doesn't recognize my iphone, as the error comes up:' iTunes could not connect to this iPhone because an unknown error (ex8000022).
Are you guys facing the same problem?
Let me know your opinions, solutions and even problems.
Thank You !http://support.apple.com/kb/HT4137
How to restore as new.
and this for itunes message
http://support.apple.com/kb/HT1808 -
Since my iPhone 4 updated I can no longer sync it or charge it with iTunes I get an error message ------>iTunes could not connect to this iPhone. An unknown error occurred (0xE000084)
From this support document http://support.apple.com/kb/TS3694 see this:
Unknown Error containing "0xE" when restoring
To resolve this issue, follow these steps. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. Learn about issues syncing iOS devices with P55 and related Intel Chipsets. -
when i connect my iphone to my pc i get "itunes could not connect to this iphone. An unknown error occurred (0xE8000012) i have the correct itunes i also tried to reset my phone, i did this before i went to bed and it was still trying to reset when i woke the next day should it take this long?
http://support.apple.com/kb/TS3221
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Can't connect iphone4 (ios 4.1) to itunes(10.6). States "iTunes could not connect to this iPhone. An unknown error occurred (0xE800000A).
See http://support.apple.com/kb/TS3221.
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i bought my ipad from ksa and am from egypt .. my ipad connected to the itunes in ksa but from someone else laptop and i came here to egypt and it says itunes could not connect to this ipad becuz an unknown error :S what should i do please someone tell me !!?
Your iPad is syncd with iTunes on your computer and your iTunes account controls what's in your iPad. Previously it must have been sync'd with another person's iTunes account in which case you need to completely clear it out to make it your own.
Go to Settings > General > Reset (at bottom) > Erase All Content and Settings
Then plug it into your computer and restore it with YOUR iTunes account.
Or if your have an iTunes account already setup under your name with your own apps and media -
Plug it into your computer, open iTunes if it doesn't open automatically and on your iPad page, click Restore
Let it proceed. Then the iPad will no longer be looking for someone else's account. -
Windows 7 Pro
When I plug in IPad USB to computer and ITune I get this error message; Itune could not connect to this IPhone. An unknown error occurred (0xE8000084.Have you tried the troubleshooting on this page : iOS: Unknown error containing '0xE' when connecting to a Windows PC ?
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