ITunes crashes every time I attempt 'Create AAC Version'

Why, all of a sudden, using Windows XP and latest version of iTunes, does my iTunes crash every time I attempt to 'Create AAC Version' of any song? I've been converting to AAC for years, and I don't think I downloaded any updates recently but out of nowhere I can no longer use this crucial space-saving feature.

I was mistaken, the crash does not occur with just any song.. it is just one cluster of files. Even still, might anyone have a diagnosis and/or remedy for this issue?

Similar Messages

  • Updated to iTunes 12.1, now iTunes crashes every time it attempts to access the internet through our internal proxy - cannot access store!

    Hi,
    Does anybody have any experience of using iTunes with a web filtering proxy? My home is using the Sophos UTM home edition to provide edge antivirus and content filtering. More information available here: http://www.sophos.com/en-us/products/free-tools/sophos-utm-home-edition.aspx
    The proxy settings for the computer is set to use an automatic configuration script "WPAD" and the settings are locked by group policy and cannot be disabled or changed.
    Now here's the problem, when launching iTunes, the iTunes prompts me to enter login details for the HTTPS proxy. That's all well and good, so I enter the login details and hit okay. But when I go to the store tab, iTunes crashes with javascriptcore.dll. This makes sense because a WPAD proxy configuration file is pretty much JavaScript code. But this should not happen, as now I cannot access the iTunes store.
    Prior to iTunes 12.1, iTunes would sometimes freeze when attempting to access the store but it would eventually work.
    The proxy logs are not showing that any iTunes requests were blocked, dropped or otherwise rejected.
    Does anybody have any suggestions to get this to work again or at least work around the issue?
    NOTE: Disabling the proxy is not an option because the proxy settings on the Windows computers are locked through group policy. I can however, edit the WPAD proxy configuration file and add exceptions to the proxy but I don't know where to start!
    I will also post this on the Sophos UTM support forums.
    Thanks in advance.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the advice above doesn't resolve things you could try this alternate version:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    Or roll back to the previous build:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    tt2

  • Itunes crashes every time i attempt to open it

    everytime i attempt to open itunes it crashes. ive tried every mmethod i could find including the new user acount and all of the other wide troubleshooting methods reccomended by apple. help please?

    Perfect! We know what's going on now.
    An exception occured while trying to run "C:\WINDOWS\system32\shell32.dll,Control_RunDLL "C:\WINDOWS\system32\QuickTime.cpl",QuckTime"
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    Lets doublecheck to see what you've got down there.
    Open "My Computer". Go "Tools > Folder Options" and click the "View tab". Make sure that "Show hidden files and folders" is selected, and "Hide extensions for known file types is unchecked". OK out of the Tab.
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  • Uprgraded to yosemite all good but iphoto crashes every time I attempt to upgrade the photo library

    Hi all,
    This is driving me insane.
    I have uprgraded to yosemite all good but iphoto crashes every time I attempt to upgrade the photo library:-
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    I removed and reinstalled the new iphoto program about 5 times - no avail.
    I have installed iphoto library upgrader but it says that my library does not need it.
    I have installed iphoto9.1 update but it states that it cannot be installed on the disc as iphoto 9.0 or later must be installed but i have installed the latest version?
    I have even upgraded the server and i paid for this.
    When i open iphoto in applications it will open then state that i need to upgrade the library - i am happy to do this.
    I agree to this then iphoto crashes and closes before doing anything else.
    I have also tried holding the option button and opening iphoto but it crashes all the same.
    I am at a loss what to do. I could not access my library at all but i managed to find all my pics in finder so i have backed everything up and deleted all the files in the hope this would fix it - nope. Still the same.
    Does anyone have any suggestions?? Please oh please, this has taken days and countless wifi hours...
    TIA...

    Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

  • My windows(8.1 64bit) partition is read only from the mac(yosemite) side of things. Anybody have a clue on how to fix this? Also, slightly frustrating as well, windows crashes every time I attempt to open a file from the mac partition.

    my windows(8.1 64bit) partition is read only from the mac(yosemite) side of things. Anybody have a clue on how to fix this? Also, slightly frustrating as well, windows crashes every time I attempt to open a file from the mac partition.

    All Office applications will also try to open a temporary work file in the same location as the source file. This implies the source file directory also needs to be writable for this temporary file. Since the default HFS+ driver provides only read-only access, such temporary files will fail to open, and will cause the application to fail.
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  • ITunes crashes every time I try to open it on my brand new 5s.

    iTunes crashes every time I go to open it on my brand new 5s. What do I do?

    Try this one :
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    Please note, while this will remove your saved hotspots, it won’t purge any of your data.
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    This simple, one-step fix that involves going to the Settings app on your home screen and navigating through Safari > Block Cookies > and selecting “From third parties and advertisers” only.

  • I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.

    I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
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    You could also try working through
    TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    tt2

  • Crashes every time I attempt to open a software instrument GUI

    I'm encountering a serious problem of crashing every time I attempt to open a software instrument GUI.
    I'm working on a song with many software instruments (Ivoy, Stylus, Kontakt2, Kontakt 3, Toontrack Superior Drum 2.0, Trilogy, ecc.) and I can see on Activity Monitor that I am at the limit of Logic RAM addressing (Logic is at 2.57 GB and VM is at 3.90: I have 10 GB DIMMs).
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  • Why does iTunes crash every time the "books" tab is opened

    Has anyone had the problem of iTunes crashing every time the "books" tab is selected?  Every time I open that tab and begin to browse the contents iTunes give the message that "iTunes has stopped working"  "A problem caused the program to stop working correctly.  Windows will close the program an notify you if a solution is available."  This has been happening ever since I upgraded from iTunes 9 to iTunes 10.

    maybe:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    or
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
    and
    iOS: Troubleshooting backup issues in iTunes
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    will notchange/delete/modify your iTunes media ibrary

  • Itunes crashes every time I connect my Ipod..

    I had my Ipod connected while running a software update 1-2 weeks ago. Shortly after the update completed, my computer gave me "A computer must be restarted" mesage, and promptly shut down all the programs I was using and rebooted. Currently, not only does Safari refuse to operate, my Itunes crashes every time I connect my Ipod, preventing me from altering information or transferring songs. I've done everything but 'restore'-- I'm afraid that if I reset my Ipod, I'll lose the songs I already have.

    Repair Permissions in Disk Utility.
    Update to 10.4.4.
    Repair Permissions in Disk Utility.
    Try it now.
    Start up with another user account and see if it does the same.

  • ITunes crashes every time it accesses windows explorer

    I've got a problem with iTunes crashing every time I try to sync photos to my iPhone (3GS, OS4.0). When I hit the change folder button to select the folder that I want to sync from it immediately crashes. I've had this problem with my iPad as well. Any ideas what causes it and how to get my photos to sync?
    Using Windows 7, 64 bit.
    Message was edited by: dkingsley

    Maybe it's down to internet speed - as I just realised my speed had dropped to virtually nil.
    It's now back up to a fiull 1.86mbps upload.
    We'll see...........

  • ITunes crashes every time I insert a cd

    I am using the latest iTunes and all updates to OS X installed. I have reinstalled a bunch of times, to no avail. Right now I'm playing a cd using Quicktime player because iTunes crashes every single time I insert a cd. I've deleted plists for iTunes, as well. I have searched the support forums endlessly and can't figure this out. Here is the crash report:
    Process: iTunes [302]
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier: com.apple.iTunes
    Version: 10.0.1 (10.0.1)
    Build Info: iTunes-10012201~1
    Code Type: X86 (Native)
    Parent Process: launchd [78]
    Date/Time: 2010-10-03 10:45:30.624 -0400
    OS Version: Mac OS X 10.6.4 (10F569)
    Report Version: 6
    Interval Since Last Report: 344444 sec
    Crashes Since Last Report: 2
    Per-App Interval Since Last Report: 303 sec
    Per-App Crashes Since Last Report: 2
    Anonymous UUID: 4B84716A-F37D-4D8C-8EE0-9ABC62225757
    Exception Type: EXCBADACCESS (SIGBUS)
    Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread
    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 libSystem.B.dylib 0x95d662b0 strlen + 16
    1 com.apple.framework.IOKit 0x994e58d5 IOBSDNameMatching + 24
    2 com.apple.DiscRecording 0x92a1fd33 DRDevicePlugIn::GetSharedBusATADevice(unsigned int) + 265
    3 com.apple.DiscRecording 0x92a1f607 DRDevicePlugIn::DRDevicePlugIn(__CFString const*) + 3227
    4 com.apple.DiscRecording 0x92a1e5aa DROpticalDevice::Initialize(void*, __CFData const*, __CFString const*) + 180
    5 com.apple.DiscRecording 0x92a1e1ad _DRDeviceCreate(void*, __CFData const*, __CFString const*, __CFDictionary const*) + 164
    6 com.apple.DiscRecording 0x92a1e0e4 -[DRDevice(InternalBridgeMethods) initWithRegistryPath:forGUID:usingProfile:] + 50
    7 com.apple.DiscRecording 0x92a1e0ac -[DRDevice(InternalBridgeMethods) initWithRegistryPath:forGUID:] + 56
    8 com.apple.DiscRecording 0x92a62c00 _DRDeviceCreate + 199
    9 com.apple.DiscRecording 0x92a1d8ac DROpticalDevice::Create(__CFData const*, __CFString const*) + 24
    10 com.apple.DiscRecording 0x92a1d7f0 DRDeviceManager::RegisterAuthoringDevice(__CFData const*, __CFString const*) + 66
    11 com.apple.DiscRecording 0x92a1d723 DRDeviceManager::IOCDDeviceMatched(DRDeviceManager*, unsigned int) + 237
    12 com.apple.DiscRecording 0x92a1d36a DRDeviceManager::DRDeviceManager() + 380
    13 com.apple.DiscRecording 0x92a1d1d2 DRDeviceManager::Create() + 34
    14 com.apple.DiscRecording 0x92a1bd22 DRAutoInit::Initialize() + 758
    15 com.apple.DiscRecording 0x92a1b836 DRDeviceCopyDeviceForBSDName + 169
    16 com.apple.iTunes 0x001ee665 0x1000 + 2020965
    17 com.apple.iTunes 0x00033515 0x1000 + 206101
    18 com.apple.iTunes 0x00026995 0x1000 + 154005
    19 com.apple.iTunes 0x000347db 0x1000 + 210907
    20 com.apple.iTunes 0x00033830 0x1000 + 206896
    21 com.apple.iTunes 0x00026773 0x1000 + 153459
    22 com.apple.iTunes 0x00025fc0 0x1000 + 151488
    23 com.apple.iTunes 0x00025e39 0x1000 + 151097
    24 com.apple.iTunes 0x0000fc69 0x1000 + 60521
    25 com.apple.iTunes 0x0000c2e7 0x1000 + 45799
    26 com.apple.iTunes 0x0000c0ad 0x1000 + 45229
    27 com.apple.iTunes 0x00004797 0x1000 + 14231
    28 com.apple.iTunes 0x000044ea 0x1000 + 13546
    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x95d89942 kevent + 10
    1 libSystem.B.dylib 0x95d8a05c dispatch_mgrinvoke + 215
    2 libSystem.B.dylib 0x95d89519 dispatch_queueinvoke + 163
    3 libSystem.B.dylib 0x95d892be dispatch_workerthread2 + 240
    4 libSystem.B.dylib 0x95d88d41 pthreadwqthread + 390
    5 libSystem.B.dylib 0x95d88b86 start_wqthread + 30
    Thread 2:
    0 libSystem.B.dylib 0x95d889d2 _workqkernreturn + 10
    1 libSystem.B.dylib 0x95d88f68 pthreadwqthread + 941
    2 libSystem.B.dylib 0x95d88b86 start_wqthread + 30
    Thread 3:
    0 libSystem.B.dylib 0x95d630fa machmsgtrap + 10
    1 libSystem.B.dylib 0x95d63867 mach_msg + 68
    2 com.apple.CoreFoundation 0x933c6faf __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x933c6094 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x933cbfd4 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0000b50f 0x1000 + 42255
    6 libSystem.B.dylib 0x95d9081d pthreadstart + 345
    7 libSystem.B.dylib 0x95d906a2 thread_start + 34
    Thread 4:
    0 libSystem.B.dylib 0x95d91066 _semwaitsignal + 10
    1 libSystem.B.dylib 0x95d90d22 pthread_condwait + 1191
    2 libSystem.B.dylib 0x95d929b8 pthreadcondwait$UNIX2003 + 73
    3 com.apple.iTunes 0x00024333 0x1000 + 144179
    4 com.apple.iTunes 0x000237df 0x1000 + 141279
    5 libSystem.B.dylib 0x95d9081d pthreadstart + 345
    6 libSystem.B.dylib 0x95d906a2 thread_start + 34
    Thread 5:
    0 libSystem.B.dylib 0x95d82086 select$DARWIN_EXTSN + 10
    1 com.apple.CoreFoundation 0x9340680d __CFSocketManager + 1085
    2 libSystem.B.dylib 0x95d9081d pthreadstart + 345
    3 libSystem.B.dylib 0x95d906a2 thread_start + 34
    Thread 6:
    0 libSystem.B.dylib 0x95d63142 semaphorewait_signaltrap + 10
    1 libSystem.B.dylib 0x95d68c06 pthreadmutexlock + 490
    2 com.apple.DiscRecording 0x92a1ba63 DRAutoInit::Initialize() + 55
    3 com.apple.DiscRecording 0x92a1d596 DRDiskArbitor::DiskAppearedCallback(__DADisk*, void*) + 40
    4 com.apple.DiskArbitration 0x994d87c0 _DADispatchCallback + 260
    5 com.apple.DiskArbitration 0x994d83ec _DASessionCallback + 339
    6 com.apple.CoreFoundation 0x933cc316 __CFMachPortPerform + 198
    7 com.apple.CoreFoundation 0x933c810b __CFRunLoopRun + 6523
    8 com.apple.CoreFoundation 0x933c6094 CFRunLoopRunSpecific + 452
    9 com.apple.CoreFoundation 0x933cbfd4 CFRunLoopRun + 84
    10 com.apple.DiscRecording 0x92a1cddb DRWorkLoop::WorkLoop() + 271
    11 com.apple.DiscRecording 0x92a1ccb9 DRWorkLoop::WorkLoopEntry(DRWorkLoop*) + 17
    12 com.apple.DiscRecording 0x92a1ca25 DRThreadObject::StartRoutine(DRThreadObject*) + 151
    13 libSystem.B.dylib 0x95d9081d pthreadstart + 345
    14 libSystem.B.dylib 0x95d906a2 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0xffffffff ebx: 0x00000001 ecx: 0x00000001 edx: 0x00000000
    edi: 0x0000a60b esi: 0x00000000 ebp: 0xbfffc888 esp: 0xbfffc85c
    ss: 0x0000001f efl: 0x00010286 eip: 0x95d662b0 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x00000000
    Binary Images:
    0x1000 - 0xc93fd7 com.apple.iTunes 10.0.1 (10.0.1) <1030FC3F-E0D8-BE52-D5D1-23940029F4B7> /Applications/iTunes.app/Contents/MacOS/iTunes
    0xe9a000 - 0xe9fff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
    0xea5000 - 0xf31ffb com.apple.iTunes.iPodUpdater 9.2 (9.2) <D2A36BFD-75DE-F33F-92DD-8D0E07F87C3E> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
    0xf86000 - 0x1095fe7 com.apple.WebKit 6533.18 (6533.18.1) <157D0DD9-F3CE-4339-858B-B0EFFAA3B008> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x1131000 - 0x1328feb com.apple.JavaScriptCore 6533.18 (6533.18.1) <EE3897A8-E1C0-DE28-A631-4B0C32DF737B> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x1382000 - 0x139fff7 +libgnsdk_musicid.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.7.1.dylib
    0x13ac000 - 0x1469feb +libgnsdk_sdkmanager.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.7.1.dylib
    0x147d000 - 0x14b7fff +libgnsdk_submit.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.7.1.dylib
    0x14bc000 - 0x14fcff7 com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x1515000 - 0x1f60ff7 com.apple.WebCore 6533.18 (6533.18.1) <B96BFDB8-3D11-E220-1148-206D8A176352> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x13a06000 - 0x13a07ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x13a0c000 - 0x13a10ff3 com.apple.audio.AudioIPCPlugIn 1.1.2 (1.1.2) <5570694E-039D-7970-6083-1C8A7B7C937B> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
    0x13a15000 - 0x13a1bffb com.apple.audio.AppleHDAHALPlugIn 1.8.7 (1.8.7f1) <0FE8B697-6D19-69C6-FA94-E18064ACFAEC> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
    0x13a4a000 - 0x13a4dff3 +com.divx.divxtoolkit 1.0 (1.0) /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
    0x13a62000 - 0x14a1cfff com.apple.CoreFP 1.9.18 (1.9.18) <3E01DAF2-585E-0B1B-E1BF-7D4DEAAE5AB3> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
    0x14a54000 - 0x14b09fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
    0x14ce2000 - 0x14ce7ff7 com.apple.iokit.SCSITaskLib 2.6.5 (2.6.5) <0BC45C23-6FD2-C76E-4DCE-9C21F559AA50> /System/Library/Extensions/IOSCSIArchitectureModelFamily.kext/Contents/PlugIns/ SCSITaskUserClient.kext/Contents/PlugIns/SCSITaskLib.plugin/Contents/MacOS/SCSIT askLib
    0x15b5a000 - 0x15baffdf +com.DivXInc.DivXDecoder 6.8.3.5 (6.8.3.5) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
    0x18f21000 - 0x18f90fff com.apple.mobiledevice 396.7 (396.7) <4A48BC80-F9B9-1B21-8C01-8553DF57D401> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
    0x18fca000 - 0x18ff0fff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <32607000-7573-6D51-ABC3-420B4A0D6629> /usr/lib/libssl.0.9.7.dylib
    0x70000000 - 0x700caffb com.apple.audio.units.Components 1.6.1 (1.6.1) <AEC44B68-A209-4093-36B0-7B740361249B> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
    0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
    0x90051000 - 0x90065ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x90066000 - 0x900e8ffb SecurityFoundation ??? (???) <3670AE8B-06DA-C447-EB14-79423DB9C474> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x900f1000 - 0x901a1ff3 com.apple.ColorSync 4.6.3 (4.6.3) <AA1076EA-7665-3005-A837-B661260DBE54> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
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    0x97fca000 - 0x98f1afe3 com.apple.QuickTimeComponents.component 7.6.6 (1742) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
    0x98f72000 - 0x992daff7 com.apple.QuartzCore 1.6.2 (227.22) <4288F0D2-0C87-F054-C372-8764B44DE024> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
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