ITunes crashes every time I try to open it. I have tried repair and re-installs of the program, to no avail. Can someone diagnose the problem?
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.0.2.26
Application Timestamp: 51253247
Fault Module Name: iTunes.dll
Fault Module Version: 11.0.2.26
Fault Module Timestamp: 51253239
Exception Code: c0000005
Exception Offset: 00dd53b7
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Post the first 50 lines only of the crash report
Regards
TD
Similar Messages
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I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2 -
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iTunes crashes every time I go to open it on my brand new 5s. What do I do?
Try this one :
Go through Settings > General > Reset > Reset All Settings.
Please note, while this will remove your saved hotspots, it won’t purge any of your data.
OR
This simple, one-step fix that involves going to the Settings app on your home screen and navigating through Safari > Block Cookies > and selecting “From third parties and advertisers” only. -
Why is my Itunes crashing every time I try to open it?
Everytime I open iTunes, it crashed within 2 mins. I repaired permissions, I deleted the Library, still crashes.
2007-09-27 22:56:31.250 iTunes[287] CFLog (21): Cannot find executable for CFBundle 0x3dc0380 </System/Library/PrivateFrameworks/DiskArbitration.framework> (not loaded)
2007-09-27 22:57:19.307 iTunes[287] An uncaught exception was raised
2007-09-27 22:57:19.308 iTunes[287] * -[NSCFString characterAtIndex:]: Range or index out of bounds
2007-09-27 22:57:19.308 iTunes[287] * Uncaught exception: <NSRangeException> * -[NSCFString characterAtIndex:]: Range or index out of bounds
Sep 27 22:57:21 G4Desktop crashdump[291]: iTunes crashed
Any suggestions?
Cheers,
Steve....You should probably post your question in the iTunes discussions:
http://discussions.apple.com/category.jspa?categoryID=149 -
Help me please
I have had the same problem and is now fixed. This is what I did. I went into settings, then to the itunes and App store. Signed out of my apple ID. Then shut the phone off with holding the two buttons down so that the apple logo turns on for about 30 seconds. Turn the phone on and go back into settings put your apple ID into it. Go to the store in your music app and it should go through to itunes. Once it has done that you can then and it is working. You should be able to access your itunes through the app. Hope this works.
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You might also try quitting the app and then reset the pad.
Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it wiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal. Then reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
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Thank you for the advice, John Blanchard1 and Linc Davis
As suggested in your reference thread I removed "/Library/Printers/hp/PDEs/hpPostScriptPDE.plugin" and the problem has been resolved.
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Adobe CC Cleaner App
https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
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Post the first 50 lines only of the crash report
Regards
TD -
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Why are my iphoto and itunes crashing every time I open them? This is a new problem on my Mac Mini. Have the latest software on my Mac Mini and the latest iLife sotware. My mac mini is about 5 years old, always kept up to date.
Processor 2 GHz Intel Core 2 Duo
Memory 2 GB 667 MHz DDR2 SDRAM
Graphics Intel GMA 950 64 MB
Software Mac OS X Lion 10.7.3 (11D50b)Hello Majorie,
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Also, how much Free Space is on your Hard Drive?
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes. -
Help! iPhoto crashes every time I try to open and view photos.
Every time i try to open iPhoto it unexpectedly shuts down. Here is the begining of the problem details:
Process: iPhoto [242]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: 9.2.1 (9.2.1)
Build Info: iPhotoProject-628000000000000~1
App Item ID: 408981381
App External ID: 4641130
Code Type: X86 (Native)
Parent Process: launchd [85]
Date/Time: 2012-10-08 20:14:46.383 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 39160 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 33204 sec
Per-App Crashes Since Last Report: 14
Anonymous UUID: 53C12CB1-C934-4FA2-AEEC-E1FD1CA80E12
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x0000000022763000
Crashed Thread: 33
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x958b3aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x958b375e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x958b53f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.Foundation 0x92852a1c -[__NSOperationInternal waitUntilFinished] + 55
4 com.apple.Foundation 0x928529cd -[NSOperation waitUntilFinished] + 89
5 com.apple.iPhoto 0x0081482e 0x1000 + 8468526
6 com.apple.iPhoto 0x00067d7c 0x1000 + 421244
7 com.apple.iPhoto 0x000664ce 0x1000 + 414926
8 com.apple.iPhoto 0x0007ab9d 0x1000 + 498589
9 com.apple.iPhoto 0x000280cc 0x1000 + 159948
10 com.apple.iPhoto 0x00021e2f 0x1000 + 134703
11 com.apple.iPhoto 0x00021331 0x1000 + 131889
12 com.apple.iPhoto 0x000a4bcf 0x1000 + 670671
13 com.apple.iPhoto 0x00084c07 0x1000 + 539655
14 com.apple.iPhoto 0x00246d6c 0x1000 + 2383212
15 com.apple.iPhoto 0x000349fc 0x1000 + 211452
16 com.apple.Foundation 0x9280ddb3 _nsnote_callback + 176
17 com.apple.CoreFoundation 0x94bea763 __CFXNotificationPost + 947
18 com.apple.CoreFoundation 0x94bea16a _CFXNotificationPostNotification + 186
19 com.apple.Foundation 0x92802c50 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
20 com.apple.Foundation 0x9281005d -[NSNotificationCenter postNotificationName:object:] + 56
21 com.apple.AppKit 0x938d5216 -[NSApplication _postDidFinishNotification] + 125
22 com.apple.AppKit 0x938d5126 -[NSApplication _sendFinishLaunchingNotification] + 74
23 com.apple.AppKit 0x93a2c339 -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 274
24 com.apple.AppKit 0x93a2bf59 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 101
25 com.apple.Foundation 0x928431f8 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 511
26 com.apple.Foundation 0x92842fbc _NSAppleEventManagerGenericHandler + 228
27 com.apple.AE 0x91ce5f5c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 166
28 com.apple.AE 0x91ce5e5b dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 43
29 com.apple.AE 0x91ce5d65 aeProcessAppleEvent + 197
30 com.apple.HIToolbox 0x942be197 AEProcessAppleEvent + 50
31 com.apple.AppKit 0x938a57d2 _DPSNextEvent + 1420
32 com.apple.AppKit 0x938a4dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
33 com.apple.AppKit 0x938671f3 -[NSApplication run] + 821
34 com.apple.AppKit 0x9385f289 NSApplicationMain + 574
35 com.apple.iPhoto 0x0001159a 0x1000 + 66970
36 com.apple.iPhoto 0x00010a29 0x1000 + 64041As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?
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