ITunes crashes just _importing_ videos!

It has actually been doing this for a little bit now, but before it was only for a few random times, and has gotten much worse: now I can't add my .m4v / .mp4 videos at all!! I already have alot of videos already (50+ episodes of shows), but I hope that's not the reason I can't add any more... iTunes runs fine otherwise, & I can add some SMALL mpegs. If they're large it seems to just ignore them, and still ignores the small ones half the time... I just keep trying till it works. This particular video I want to add is near 100 MBs and in .M4V format, so iTunes just decides to explode. :'(
I think the problem lies with QuickTime, because the error message that pops up with it references the quicktimeh264.qtx module here:
"AppName: itunes.exe AppVer: 6.0.2.23 ModName: quicktimeh264.qtx
ModVer: 7.0.3.50 Offset: 00012ec0"
I'm running the latest iTunes and tried 7.0.3 and 7.0.4 QuickTimes, but neither work, and I can't go any lower with the current iTunes version.
I don't even want to play the video on iTunes, I want it for my iPod, which is why i have it in M4V format already. I can't import the big original file (250 MBs) cuz it's an AVI file and also too big anyway apparently for my iTunes to handle.
This *****! It seems to be like checking QuickTime to see if the movie is real or something under h264 compression and it freezes and shuts down completely. This has been happening with alot of my videos now... what's wrong???
Custom-Built PC Windows XP Pro 2.4 GHz HT P4 OC'd, 1 GB DDR RAM, 2x RAID 0 arrays = 400 GB, ATI Radeon 9200 w/ 128 MB mem

Well at least it's not just me... anyone out there have any ideas?
It looks like 6.0.2 has random problems with like every PC in general, based on its hardware I guess. ... that *****!

Similar Messages

Since upgrade to 10.4.0.80 itunes crashes whilst optimising video clips recorded on iPhone.

Hi,
I tend to move any video clips from camera roll to a pictures folder with the rest of the photo's to prevent a very large backup folder.
Following the latest update to Itunes (10.4.0.80) ITUNES now crashes when it tries to optimise the clips.
Is this a bug in the current release or is there a way around.
I had several movies in the folder which would sync fine following the latest clips being removed.
I removed these and now they can not be put back without Itunes crashing when it sync's to my Iphone and they are optimised again.
I would like to get these video clips back onto the phone.
Any help would be good.
Cheer

Found an easy to do/use workaround to this buggy update from Apple.(which will do at least until they fix it)
Create a new folder in your pictures folder called Videos.
Move all of your video files into that folder.
Un-check include videos under Photos in Itunes for your phone.
In Itunes go to File > Add Folder To Library and select the newly created folder "Videos"
Check all of your videos under Films in Itunes for your phone (which will now have them all added)
Sync your phone and they will all be in your Ipod Videos section.
When it's fixed just swap them back to where they were originally, remove the folder and delete the movies.
Hope this help

ITunes crashes when importing video (only)

I'm running 6.0.1, and have a new iPod. I wanted to use my g4 powerbook (1.33 MHz, 512 MB RAM, OS X Tiger 10.4.3) as my video library, and use my PC for my existing 350 GB music library. However, iTunes hangs with the beachball when I add any video (mpeg4 or h.264). The beach ball shows up for 2-3 seconds, and then iTunes closes, leaving me with an error report dialog box. Adding music to my library works fine, and the video files I'm using have added to my PC iTunes library and iPod with no issues at all. I've uninstalled iTunes and quicktime and reinstalled both (QT then iTunes) with no luck fixing the problem. This is SO frustrating, as I want to update my videos, iCal, address book, email all from my powerbook, and simply use my PC for music. I can't do this and no topics anywhere online seem to address this particular issue. This is the first time a piece of Apple software has crashed on me, and it does so consistently. Please help!

I have a similar problem. I am using 10.4.3 with iTines 6.01 and QT Pro 7.03. When I want to import a video file or when I want to watch the preview in the iTMS iTunes crashes straight away. No problems with music.
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ITunes Crashes When Editing Video Tags

Hi guys
I have iTunes 6.0.4.2 and it starts out fine but when I try to edit a video entry in my library, iTunes crashes with the following notification:
AppName: itunes.exe AppVer: 6.0.4.2 ModName: quicktimeh264.qtx
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hp pavilion Windows XP

Looks to me as its your Quicktime causing it, try uninstalling and reinstalling quicktime

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I have a pc and itunes 6. I want to download video podcasts, but every time I try to download one, iTunes will freeze and the Windows error come up. It worked before I installed service pack 2, but now it doesn't. Can someone halp me please?!

If Zevoneer's suggestion didn't work you can try just
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If that still doesn't work (it doesn't let you clear
the library), uninstall then reinstall iTunes. That
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Well, looks like the simplest solution was the correct one. I tried to delete my library but it crashed when it got to the problem line item. So I ended up reinstalling iTunes and the line item was successfully deleted. (Now I get to recompile my library of 7400 songs and 200 videos. I'll get back with ya'll next month!)
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ITunes crashes when loading videos

Hi all
I recently changed to windows vista and now everytime I try to load a video onto itunes the program crashes as well as the computer. It is slow loading small files like music videos and if i try to do something while its loading everything crashes. But as soon as you try and load bigger files like movies it just crashes almost instantly. I've tried uninstalling and reinstalling both itunes and quicktime but the problem still persists. I also tried using an older version of itunes but i still got the same result.
Even if the file I try to load is already converted to mp4 or m4v or a file type that should load it doesn't really make a difference.
Any help will be helpful, thanks =)

I too have the same problem and nobody seems to answer me on this forum, so I presume its just apple vs microsoft and neither one gets any points from me. They are both losers. I was leaning towards going to apple but after all the problems I see they have, no sense in that. I tunes is a piece of garbage on vista. Good luck

Itunes crashes when launching videos

Hello,
As soon as I try to launch a video clip in itunes, the program crashes and I get a message that a problem caused itunes to stop working and that Windows would contact me when a solution becomes available. I then upgraded to the latest version of itunes which did not resolve the issue.
I have read the ITunes troubleshooting tips from Apple for itunes launch and freeze issues and have tried all suggestions with no luck resolving this problem.
I have the same problem when itunes is launched in itunes "safe mode" . I do not have this issue when I launch in Windows safe mode.
As suggested, I tried launching in new account, disabling virus software, disabling service other than itunes and quicktime in misconfig and my drivers are up to date.
We also have a Windows Vista Laptop on our home network and this is experiencing the same problem.
Does anyone have any suggestions?
Thanks!

Bump... also like to mention that I've tried restoring my iPod a few times and even downgrading my iPod to an older firmware, with no luck.
But more interestingly, it seems to sync fine if I try on a newly-created account in Windows... but I'd rather avoid this option, as it's a really unnecessary step having to have a separate account and switch to it whenever I want to sync my iPod.
Anyone?

After update to 10.5.3.3 Itunes crashes on convert video to ipod or iphone version and diagnostics

I upgraded to Itunes 10.5.3.3 today since the dialog box appeared and now it crashes when I select a podcast and create ipod or iphone version from the advanced menu item. I tried running Diagonostics from the Help menu item and it also crashes. Using IPhone 4S.
Tim

The following is a copy and pasted reply to the thread http://discussions.apple.com/thread.jspa?threadID=1581804&tstart=0.
Your issues are mostly likely related to the issues reported in the thread http://discussions.apple.com/thread.jspa?threadID=1542886&tstart=0.
For myself, the solution was to install an updated version of ClamAV. Since I'd done this prior to the 10.5.4 release, I can't comment on whether an update will solve your issue (although I doubt it would, since the update didn't mess with my ClamAV settings).
Hope that helps,
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Itunes crashing after Converting video

ok so im trying to convert some videos to put into my ipod touch, and the convertion gets about 3/4 the way done then it freezes and i get a blue screen saying "kernelstack_inpageerror" and then i have to restart my computer. if this cant be fixed is there any other way to convert my videos so i can put them into my ipod?

nvm apparently i dont need to convert the videos in order to get them to play in ipod yay i was worried i wouldn't be able to put the videos on my ipod!

ITunes 8 crashes while watching video

Since I upgraded to iTunes 8.0 last night iTunes crashes while watching video content downloaded from the iTunes store. This happens after about 8 minutes of video and then begins to degrade in quality (sound and video fall out of sync) until finally the program crashes completely. This is a repeatable event. The error message is as follows:
Process: iTunes [708]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 8.0 (8.0)
Build Info: iTunes-8003502~2
Code Type: X86 (Native)
Parent Process: launchd [145]
Date/Time: 2008-09-10 16:17:07.180 -0400
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x0000000079814b68
Crashed Thread: 15
Application Specific Information:
0x444126
0x7bc9c
0x285d49
0x94dcbb45
0x94dcbcf8
0x9567bda4
0x9572f143
0x9572ee4a
0x9572eda9
0x28704d
0x2876a2
0x3c85b
0x286aab
0x2cb2
0x2bd9
Thread 0:
0 libSystem.B.dylib 0x94f1d4a6 machmsgtrap + 10
1 libSystem.B.dylib 0x94f24c9c mach_msg + 72
2 com.apple.CoreFoundation 0x94dcb0ce CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x94dcbcf8 CFRunLoopRunInMode + 88
4 com.apple.HIToolbox 0x9567bda4 RunCurrentEventLoopInMode + 283
5 com.apple.HIToolbox 0x9572f143 GetNextEventMatchingMask + 447
6 com.apple.HIToolbox 0x9572ee4a WNEInternal + 151
7 com.apple.HIToolbox 0x9572eda9 WaitNextEvent + 54
8 com.apple.iTunes 0x0028704d 0x1000 + 2646093
9 com.apple.iTunes 0x002876a2 0x1000 + 2647714
10 com.apple.iTunes 0x0003c85b 0x1000 + 243803
11 com.apple.iTunes 0x00286aab 0x1000 + 2644651
12 com.apple.iTunes 0x00002cb2 0x1000 + 7346
13 com.apple.iTunes 0x00002bd9 0x1000 + 7129
Thread 1:
0 libSystem.B.dylib 0x94f1d4a6 machmsgtrap + 10
1 libSystem.B.dylib 0x94f24c9c mach_msg + 72
2 com.apple.CoreFoundation 0x94dcb0ce CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x94dcbcf8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x955ec464 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x955ec300 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x94f4e6f5 pthreadstart + 321
7 libSystem.B.dylib 0x94f4e5b2 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x94f1d4ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x94f4f866 pthread_condwait + 1267
2 libSystem.B.dylib 0x94f95371 pthreadcondwait + 48
3 com.apple.iTunes 0x0026d5c3 0x1000 + 2540995
4 com.apple.iTunes 0x00363037 0x1000 + 3547191
5 libSystem.B.dylib 0x94f4e6f5 pthreadstart + 321
6 libSystem.B.dylib 0x94f4e5b2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x94f6d5e2 select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x94f4e6f5 pthreadstart + 321
2 libSystem.B.dylib 0x94f4e5b2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x94f1d4a6 machmsgtrap + 10
1 libSystem.B.dylib 0x94f24c9c mach_msg + 72
2 com.apple.CoreFoundation 0x94dcb0ce CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x94dcbd54 CFRunLoopRun + 84
4 com.apple.iTunes 0x00252e1d 0x1000 + 2432541
5 libSystem.B.dylib 0x94f4e6f5 pthreadstart + 321
6 libSystem.B.dylib 0x94f4e5b2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x94f1d506 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x94f4f84f pthread_condwait + 1244
2 libSystem.B.dylib 0x94f510d3 pthreadcond_timedwait_relativenp + 47
3 ...ple.CoreServices.CarbonCore 0x967941ba TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x96793f9a TSWaitOnSemaphoreCommon + 422
5 ...ickTimeComponents.component 0x92d1fe82 ReadSchedulerThreadEntryPoint + 4724
6 libSystem.B.dylib 0x94f4e6f5 pthreadstart + 321
7 libSystem.B.dylib 0x94f4e5b2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x94f1d506 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x94f4f84f pthread_condwait + 1244
2 libSystem.B.dylib 0x94f510d3 pthreadcond_timedwait_relativenp + 47
3 ...ple.CoreServices.CarbonCore 0x967941ba TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x96793f9a TSWaitOnSemaphoreCommon + 422
5 ...ple.CoreServices.CarbonCore 0x967bc5a0 AIOFileThread(void*) + 1056
6 libSystem.B.dylib 0x94f4e6f5 pthreadstart + 321
7 libSystem.B.dylib 0x94f4e5b2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x94f1d506 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x94f4f84f pthread_condwait + 1244
2 libSystem.B.dylib 0x94f510d3 pthreadcond_timedwait_relativenp + 47
3 com.apple.audio.CoreAudio 0x955fba47 CAGuard::WaitFor(unsigned long long) + 213
4 com.apple.audio.CoreAudio 0x955fd602 CAGuard::WaitUntil(unsigned long long) + 70
5 com.apple.audio.CoreAudio 0x955fbda7 HP_IOThread::WorkLoop() + 759
6 com.apple.audio.CoreAudio 0x955fbaab HPIOThread::ThreadEntry(HPIOThread*) + 17
7 com.apple.audio.CoreAudio 0x955ec300 CAPThread::Entry(CAPThread*) + 96
8 libSystem.B.dylib 0x94f4e6f5 pthreadstart + 321
9 libSystem.B.dylib 0x94f4e5b2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x94f2468e _semwaitsignal + 10
1 libSystem.B.dylib 0x94f4f36d pthreadcondwait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x941df432 glvmDoWork + 162
3 libSystem.B.dylib 0x94f4e6f5 pthreadstart + 321
4 libSystem.B.dylib 0x94f4e5b2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x94f2468e _semwaitsignal + 10
1 libSystem.B.dylib 0x94f4f36d pthreadcondwait$UNIX2003 + 73
2 GLEngine 0x1b1f8787 gleCmdProcessor + 375
3 libSystem.B.dylib 0x94f4e6f5 pthreadstart + 321
4 libSystem.B.dylib 0x94f4e5b2 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x94f1d506 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x94f4f84f pthread_condwait + 1244
2 libSystem.B.dylib 0x94f510d3 pthreadcond_timedwait_relativenp + 47
3 com.apple.CoreVideo 0x96765b90 CVDisplayLink::waitUntil(unsigned long long) + 390
4 com.apple.CoreVideo 0x96766552 CVDisplayLink::runIOThread() + 778
5 libSystem.B.dylib 0x94f4e6f5 pthreadstart + 321
6 libSystem.B.dylib 0x94f4e5b2 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x94f1d4e2 semaphorewaittrap + 10
1 ...ickTimeComponents.component 0x9298e1a9 SemaphoreGet + 17
2 libSystem.B.dylib 0x94f4e5b2 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x94f1d4e2 semaphorewaittrap + 10
1 ...ickTimeComponents.component 0x933af426 QTThreadWaitSignal + 100
2 ...ickTimeComponents.component 0x92dabf79 audioprepThreadEntry + 92
3 ...ickTimeComponents.component 0x933af1e4 start_thread + 54
4 libSystem.B.dylib 0x94f4e6f5 pthreadstart + 321
5 libSystem.B.dylib 0x94f4e5b2 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x94f1d506 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x94f4f84f pthread_condwait + 1244
2 libSystem.B.dylib 0x94f510d3 pthreadcond_timedwait_relativenp + 47
3 ...ple.CoreServices.CarbonCore 0x967941ba TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x96793f9a TSWaitOnSemaphoreCommon + 422
5 ...ple.CoreServices.CarbonCore 0x967c4d48 TimerThread + 74
6 libSystem.B.dylib 0x94f4e6f5 pthreadstart + 321
7 libSystem.B.dylib 0x94f4e5b2 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x94f1d4ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x94f4f866 pthread_condwait + 1267
2 libSystem.B.dylib 0x94f95371 pthreadcondwait + 48
3 ...ickTimeComponents.component 0x92e548e6 BaseCodec_DecompressWorkFunction + 1608
4 ...ickTimeComponents.component 0x92e524d8 BaseCodecDecompressCallBackCommon + 1300
5 com.apple.QuickTime 0x95181047 ExecuteCallBack_priv + 125
6 ...ple.CoreServices.CarbonCore 0x967c517b DeferredTaskThread + 127
7 libSystem.B.dylib 0x94f4e6f5 pthreadstart + 321
8 libSystem.B.dylib 0x94f4e5b2 thread_start + 34
Thread 15 Crashed:
0 ...ickTimeComponents.component 0x9299fc06 S_PullMbLayerTransformCoefCAVLC(BitStream*, unsigned int, short*, unsigned int) + 308
1 ??? 0xa0314a20 sgNumNonZeroTermsAndTrailingOnesTables0.0 + 0
2 ??? 0x00000020 0 + 32
Thread 16:
0 libSystem.B.dylib 0x94f1d4ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x94f4f866 pthread_condwait + 1267
2 libSystem.B.dylib 0x94f95371 pthreadcondwait + 48
3 ...ickTimeComponents.component 0x92e91d87 jpegdecompress_MPLoop + 79
4 libSystem.B.dylib 0x94f4e6f5 pthreadstart + 321
5 libSystem.B.dylib 0x94f4e5b2 thread_start + 34
Thread 15 crashed with X86 Thread State (32-bit):
eax: 0x00000002 ebx: 0x00045c80 ecx: 0x00000002 edx: 0x797a6768
edi: 0x0006e400 esi: 0x1cfeaedf ebp: 0xa03146e0 esp: 0xb0b5c500
ss: 0x0000001f efl: 0x00010206 eip: 0x9299fc06 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x79814b68
Binary Images:
0x1000 - 0xadefe0 com.apple.iTunes 8.0 (8.0) <a7572ef40987700b3cfcddba75e88427> /Applications/iTunes.app/Contents/MacOS/iTunes
0xce2000 - 0xce6fff com.apple.iPod 1.5 (15) <80c68d6d158ff1999c64d7450e34e0db> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xced000 - 0xcf4fff com.apple.ipodsynchronization 2.3 (106.0) /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0xcfd000 - 0xd87ffb com.apple.iTunes.iPodUpdater 7.7 (7.7) <1bba224248a106d15e1094a8f3f96232> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0xdd3000 - 0xe9cff5 com.apple.DiscRecording 4.0.1 (4010.4.5) <a78fc46978268fd4f24bc9175f972938> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0xf07000 - 0xf46fff com.apple.vmutils 4.1 (104) <2fcd53ce313bb6050bfaf0ac6c1b5ead> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x14bd000 - 0x14e0ff7 com.apple.AppleProResDecoder 1.0 (51) /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
0x1512000 - 0x1512ffd libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
0x1516000 - 0x1551fff com.apple.QuickTimeFireWireDV.component 7.5.5 (990.7) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x155e000 - 0x1578fe3 com.apple.applepixletvideo 1.2.16 (1.2d16) <798930d46fb63202d054bbabf6e8c0e6> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x1592000 - 0x1754fea +net.telestream.wmv.advanced 2.2.0.49 (2.2.0.49) /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced
0x14943000 - 0x14b83fd2 +net.telestream.wmv.import 2.2.0.49 (2.2.0.49) /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
0x15695000 - 0x15696fe1 com.apple.textencoding.unicode 2.2 (2.2) <542f2b8930d6bdf16c318ffea541acab> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x166be000 - 0x166c1fff com.apple.audio.AudioIPCPlugIn 1.0.4 (1.0.4) <9ce6f675ce724b0ba4e78323b79cf95c> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x166c7000 - 0x166ccfff com.apple.audio.AppleHDAHALPlugIn 1.5.7 (1.5.7a24) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x168b5000 - 0x168b9fff com.apple.QuartzComposer.iTunesPlugIn 1.0 (10) /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x16900000 - 0x1692bff3 com.apple.mobiledevice 3.2.2 (3.2.2) <e1e932b0bc197205ff7387161ce72fb7> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x16936000 - 0x16af3fe3 com.apple.audio.codecs.Components 1.6.4 (1.6.4) /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x17dce000 - 0x17eecff7 com.apple.RawCamera.bundle 2.0.8 (2.0.8) <56067945130800a348eb076676d41e92> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x180e1000 - 0x1880efe7 com.apple.CoreFP 1.0.15 (1.0) /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x18ba3000 - 0x18bbfff7 GLRendererFloat ??? (???) <98be9cb44eb018fa6300e9447b214fd7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x18bda000 - 0x18bdcffb com.apple.PDFImporter 1.7 (???) <490de796fe9a6b3b8a9844a1630d38e2> /System/Library/Components/PDFImporter.component/Contents/MacOS/PDFImporter
0x1aa5a000 - 0x1ae6efe9 QuickTimeH264.scalar ??? (???) <757f3d7da927eef066fb8091903f1e84> /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH 264.scalar
0x1b11e000 - 0x1b2a0fef GLEngine ??? (???) <e9b3c93e50e3236cae43a2161e331720> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x1b2ce000 - 0x1b556fe1 com.apple.ATIRadeonX1000GLDriver 1.5.28 (5.2.8) <908a996049d30efc4da606661969ec18> /System/Library/Extensions/ATIRadeonX1000GLDriver.bundle/Contents/MacOS/ATIRade onX1000GLDriver
0x70000000 - 0x700e3ff2 com.apple.audio.units.Components 1.5.1 (1.5.1) /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe2da53 dyld 96.2 (???) <7af47d3b00b2268947563c7fa8c59a07> /usr/lib/dyld
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0x9676a000 - 0x96a44ff3 com.apple.CoreServices.CarbonCore 786.6 (786.6) <bc7c12c84fe21ae2626bdd17070aaafa> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x96a45000 - 0x96ad1ff7 com.apple.LaunchServices 289.2 (289.2) <3577886e3a6d56ee3949850c4fde76c9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x96b17000 - 0x96bd4fff com.apple.WebKit 5525.18 (5525.18) <7e41e38368974ed048c2f027a961dbd4> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x96bd5000 - 0x96ca0fff com.apple.ColorSync 4.5.0 (4.5.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x96ca1000 - 0x96cc9fff libcups.2.dylib ??? (???) <ece20dff2a2c8ed3ae6ef735ef440c37> /usr/lib/libcups.2.dylib
0x96cca000 - 0x96cdafff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <06d8fc0307314f8ffc16f206ad3dbf44> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x96cdb000 - 0x96d1dfef com.apple.NavigationServices 3.5.2 (163) <91844980804067b07a0b6124310d3f31> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x96d1e000 - 0x96dcefff edu.mit.Kerberos 6.0.12 (6.0.12) <1dc515ebe407292db8e603938c72d4e8> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x96e36000 - 0x96e77fe7 libRIP.A.dylib ??? (???) <8c2cd4f044b3413d770ca8ad740f7645> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x96e78000 - 0x96f26ffb com.apple.QTKit 7.5.5 (990.7) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x96f27000 - 0x96f27ffe com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <a2b462be6c51187eddf7d097ef0e0a04> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x96f65000 - 0x9701ffe3 com.apple.CoreServices.OSServices 226.5 (226.5) <7e10d25c615a39fe1ab4d48e24a3b555> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

Hello, Welcome to discussions. Below are some informational articles that may assist you today along with some suggestions.
1. Make sure your Vista Updates are up to date. You can access this by pressing on the Vista Orb Start button, then scrolling through programs, and choosing Windows Update. And pressing Check for Updates. This will communicate with the server and show you all available Windows Software, Hardware Driver updates.
You may also wish to check your computer manufactures website for the latest updates as well to increase performance with your video card and over all system updates related to your computer.
http://www.microsoft.com/windows/downloads/windowsupdate/learn/windowsvista.mspx
2. Download and Install the latest version of iTunes for your OS if it has not already been downloaded.
http://www.apple.com/itunes/download/
*Close out of any un-needed programs when converting a movie. This will free up RAM and other resources for your system to devote to iTunes and the conversion process.
Verifying iTunes video conversion and iPod or iPhone video syncing using sample QuickTime files
http://support.apple.com/kb/HT1211
3. iTunes for Windows Vista: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
4. Uninstall Apple Software
Removing iTunes, QuickTime, and other software components for Windows Vista
http://support.apple.com/kb/HT1923

ITunes crashed and all my links to the items are gone

During a regular automatic update with my iPOD iTunes crashed. One video clip obviously caused the problem. Its impossible to delete the item. Each time I click on it, iTunes crashes. To make it worse - when I click on each other item, music or video or podcast - the item cannot be found - although, the original is still in the library. What can I do ?

I have a similar problem: being the idiot that I am, I tried changing the name of a video file while it was updating my iPod. Now I can't delete the corrupted file and I can't update videos because iTunes crashes when it tries to copy the corrupt file over. When I try to delete the file, iTunes crashes. Anyone have any suggestions on how to get rid of the file? Thanks!
Jay

ITunes crashing as soon as I connect iPod

Hi
Just bought an iPod nano (7th) which is functioning fine.
Have updated my iTunes to the 12.0.1 version, also working fine and has transferred all my music and playlist information from the previous version.
However, as soon as I plug my iPod in, iTunes crashes just after it has recognised the device. It is calling it an APPCRASH.
Any thoughts?

Hi hassangovani,
If you have issues with iTunes when connecting your iPhone, I would suggest troubleshooting using the steps in this article -
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
Thanks for using Apple Support Communities.
Best,
Brett L

ITunes crashed during sync, now Podcasts have sound but no video.

My wife has a 5th gen 30GB iPod. It has the latest system software from iPod Updater, and we're running the latest iTunes.
Yesterday she was doing a sync, and iTunes crashed on her in the middle of it. Now, even with an iPod Restore and reset, and a restart of her Windows XP machine, Podcasts won't play properly on the iPod. They play fine in iTunes, but only the audio portion plays on the iPod. Non-Podcast video (such as music videos) plays fine on the iPod.
What happened here? What's wrong?
Thanks for any help in solving this.

An update (and a solution):
Looks like the iTunes crash was only a clue as to what was happening elsewhere, and a slightly misleading clue at that.
Video Podcasts were placing themselves in the "Music" section on the iPod, and it was from there that we were attempting to play them. This worked just fine until iTunes's crash. After the crash, only the audio part would play.
It was only late last night that after lots of investigation my wife discovered that the video Podcasts were ALSO installing themselves into a "Videos > Video Podcasts" sub section!
It's stupidly obvious now, but was not yesterday: Video Podcasts will only play the audio portion when played from the "Music" section, but will play both audio and video when played from "Video > Video Podcasts". For some reason we had not discovered the "Video Podcasts" subsection until last night.
Then a second solution was discovered to have been necessary. One Podcast video still would not play properly, even from the correct section. This turned out to be due to a need to "Convert" it to play on the iPod. This page has the answer to that:
http://docs.info.apple.com/article.html?artnum=301461
iTunes online Help has all the answers to this, but we thought it was an iPod problem, and the iPod manual was no help at all. The answers to this in iTunes Help are found under:
"Browsing and watching videos"
and
"Converting a video to work with iPod"
It really helps to PRINT those two subjects, so you can refer to the paper page instead of trying to toggle back and forth between the iTunes screen and its Help screen.
I hope this topic helps someone else.

ITunes crashes whenever I try to sync videos

Hey everyone,
Just yesterday I purchased a new 6th Gen iPod Classic, and syncing music is fine, but when it comes to syncing videos it's a totally different story.
I sync my iPod (which has all the music on) and there are no more songs to go on it, so I decide to put on some videos. However, when I try to sync the iPod again, intending for videos to go on, iTunes crashes and asks me to send an error report. I've tried this about a million times now, and have tried resetting my iPod, all with no luck.
Has anyone else had this problem and know how to make the videos sync without me having to pull out more hair from my head?!

You should try an alternative iPod manager such as these http://www.copytrans.net/helpcopytrans.php#22

ITunes crashes when I sync videos

I took some videos on my iPhone 4 on holiday. I copied them to my pc to upload more easily. Now when i try to sync them back to iTunes, iTunes crashes. It only happens when I sync with videos. If I sync with them unchecked, everything works fine.
I've seen other posts on this but still cannot find a resolution. I've tried using Windows 7 and XP for this but the result is the same - no luck. I've also tried uploading videos from my iPod Nano but just the same

OK. Sorted this despte a call from tech support at Apple.
It's the latest version of iTunes, 10.4. that is at the heart of the problem from what I have learned.
I uninstalled iTunes completely. Then a file called ituneslibrary.itb has to be renamed as .bak (if you don't do this, the earlier version of iTunes will not install. Use 'search' to locate it).
Find the earlier version from somewhere like oldapps. com. Download and instal iTunes 10.3
Sorted! (Well it's worked for both my wife's and my computers)
Hope this is of some use

ITunes crashes just _importing_ videos!

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