ITunes crashes on launch, ok after relaunch
Hi there, iTunes is acting up for a while. It crashes on launch, giving me a big dialog box with an error report and asking me to relaunch. After relaunch everything is ok. It only happens when I launch iTunes for the first time when the machine is on. After that I can as often launch and quit without problems. How can I fix this? It's getting annoying.
OS 10.7.5
iTunes 11.0.4
Morning Server rookie,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
Best of luck,
Mario
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Every user account itunes crashes on launch with "iTunes quit unexectedly." and the follpwing crash log. I have searched other threads and have not seen this addressed. any help appreciated. thanks.
Crash log:
Process: iTunes [2332]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.0.3 (11.0.3)
Build Info: iTunes-1103042001000000~1
Code Type: X86 (Native)
Parent Process: launchd [2167]
Date/Time: 2013-05-24 20:10:51.002 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 8219 sec
Crashes Since Last Report: 81
Per-App Interval Since Last Report: 35 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: 2B809F04-85A4-4709-AB1F-D1967EF7F743
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x0022ee09 0x1000 + 2285065
1 com.apple.iTunes 0x0022ed5d 0x1000 + 2284893
2 com.apple.iTunes 0x000142e4 0x1000 + 78564
3 com.apple.iTunes 0x00013a82 0x1000 + 76418
4 com.apple.iTunes 0x0017f7de 0x1000 + 1566686
5 com.apple.iTunes 0x0017f511 0x1000 + 1565969
6 com.apple.iTunes 0x0017f4b2 0x1000 + 1565874
7 com.apple.Foundation 0x91b6ddb3 _nsnote_callback + 176
8 com.apple.CoreFoundation 0x91a37763 __CFXNotificationPost + 947
9 com.apple.CoreFoundation 0x91a3716a _CFXNotificationPostNotification + 186
10 com.apple.Foundation 0x91b62c50 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
11 com.apple.Foundation 0x91b7005d -[NSNotificationCenter postNotificationName:object:] + 56
12 com.apple.AppKit 0x969d4511 -[NSApplication finishLaunching] + 493
13 com.apple.AppKit 0x969d3f0d -[NSApplication run] + 79
14 com.apple.iTunes 0x0017d0bf 0x1000 + 1556671
15 com.apple.iTunes 0x0017cf39 0x1000 + 1556281
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9826b382 kevent + 10
1 libSystem.B.dylib 0x9826ba9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9826af59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9826acfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x9826a781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9826a5c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x9826a412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9826a9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9826a5c6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x98244afa mach_msg_trap + 10
1 libSystem.B.dylib 0x98245267 mach_msg + 68
2 com.apple.CoreFoundation 0x91a192df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x91a183c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x91a1e304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0013ab54 0x1000 + 1284948
6 com.apple.iTunes 0x0000588a 0x1000 + 18570
7 libSystem.B.dylib 0x98272259 _pthread_start + 345
8 libSystem.B.dylib 0x982720de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9826a412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9826a9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9826a5c6 start_wqthread + 30
Thread 5:
0 libSystem.B.dylib 0x9826a412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9826a9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9826a5c6 start_wqthread + 30
Thread 6:
0 libSystem.B.dylib 0x98272aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9829e9c5 nanosleep$UNIX2003 + 188
2 libSystem.B.dylib 0x9829e903 usleep$UNIX2003 + 61
3 com.apple.AppKit 0x96b7be2d -[NSUIHeartBeat _heartBeatThread:] + 2039
4 com.apple.Foundation 0x91b6e4c4 -[NSThread main] + 45
5 com.apple.Foundation 0x91b6e474 __NSThread__main__ + 1499
6 libSystem.B.dylib 0x98272259 _pthread_start + 345
7 libSystem.B.dylib 0x982720de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xffffff38 ecx: 0x00000000 edx: 0x00000000
edi: 0x0303f200 esi: 0x00000000 ebp: 0xbffff498 esp: 0xbffff460
ss: 0x0000001f efl: 0x00010246 eip: 0x0022ee09 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x9513b000 - 0x9523dfe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <015563C4-81E2-8C8A-82AC-31B38D904A42> /usr/lib/libcrypto.0.9.8.dylib
0x9523e000 - 0x952adff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x952ae000 - 0x952beff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x952bf000 - 0x952f9ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <A6C207E3-7B42-926D-9C93-BE3F50B92496> /usr/lib/libcups.2.dylib
0x952fa000 - 0x952fdfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x952fe000 - 0x95669ff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x95683000 - 0x9568aff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9571e000 - 0x9576eff7 com.apple.framework.familycontrols 2.0.2 (2020) <C96C8A99-A40C-8B9C-1FBA-A0F46AC92F17> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x95856000 - 0x9587dff7 com.apple.quartzfilters 1.6.0 (1.6.0) <879A3B93-87A6-88FE-305D-DF1EAED04756> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x9587e000 - 0x958c0ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x958c1000 - 0x958c4ffb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x95910000 - 0x9591efe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x9591f000 - 0x95929ffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <7486003F-8FDB-BD6C-CB34-DE45315BD82C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x95937000 - 0x95955fe7 libPng.dylib ??? (???) <6C0B95D7-9634-E044-0B79-F1DD56961C33> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x95956000 - 0x95957ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x95958000 - 0x9599dff7 com.apple.ImageCaptureCore 1.1 (1.1) <F54F284F-0B81-0AFA-CE47-FF797A6E05B0> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x959ac000 - 0x95b8efff com.apple.imageKit 2.0.3 (1.0) <6E557757-26F7-7941-8AE7-046EC1871F50> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x95b8f000 - 0x95c09fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x95c0a000 - 0x95c8afeb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x95cc0000 - 0x95cfdff7 com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x95cfe000 - 0x95ff8fef com.apple.QuickTime 7.6.6 (1793) <4DA006F6-08A5-7674-AA8C-A29943927B9D> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x95ff9000 - 0x9603fff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x96040000 - 0x960d8fe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x96127000 - 0x96130ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x96144000 - 0x96272fe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x96273000 - 0x96273ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x96274000 - 0x96286ff7 com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x96287000 - 0x96294ff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x96295000 - 0x962d3ff7 com.apple.QuickLookFramework 2.3 (327.7) <6387A103-C7EF-D56B-10EF-5ED5FC7F33A5> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x962d4000 - 0x96305ff7 libGLImage.dylib ??? (???) <D18E2E76-DBF4-6930-039A-F66CA0D120B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x96306000 - 0x9630cfff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x9630d000 - 0x96631fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x96632000 - 0x96632ff7 com.apple.quartzframework 1.5 (1.5) <4EE8095D-5E47-1EB6-3A8A-6ECE3BEC8647> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9680d000 - 0x96811ff7 libGIF.dylib ??? (???) <2251F789-B187-0837-6E38-A0E5C7C4FA3C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x96812000 - 0x96813ff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x96814000 - 0x96858fe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x96859000 - 0x9689cff7 libGLU.dylib ??? (???) <6CC3CE6A-7024-C685-EADA-7F9DC27128E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x968d8000 - 0x96900ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <E761F29A-328B-29D9-3DF0-023F2C21E500> /usr/lib/libxslt.1.dylib
0x96906000 - 0x9690aff7 IOSurface ??? (???) <235E7E3D-B6E5-0AAA-C41A-7AC1F54A7EBF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9690b000 - 0x96916ff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x96917000 - 0x96936ff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x96937000 - 0x969c9fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x969ca000 - 0x972adff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x972ae000 - 0x975ceff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9763f000 - 0x978edfe7 com.apple.JavaScriptCore 6534.59 (6534.59.6) <BE3DA425-A441-7181-29C3-37EF345B1010> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x978ee000 - 0x9793efe7 libTIFF.dylib ??? (???) <AB182CEC-188A-F2BC-21E1-0059FD3B2598> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x979b2000 - 0x97a13fe7 com.apple.CoreText 151.13 (???) <23F359DA-D845-5C50-4DF3-19E858CF2B2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x97b53000 - 0x97b68fff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x97bde000 - 0x97d60fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <60FF302E-5FAE-749B-BC70-0496DC2FBF2D> /usr/lib/libicucore.A.dylib
0x97d61000 - 0x97e6dfe7 libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x97e6e000 - 0x97eb2ff3 com.apple.coreui 2 (114) <2234855E-3BED-717F-0BFA-D1A289ECDBDA> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x98016000 - 0x98063feb com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <136BFA48-D456-B677-3B5D-40A6946C3A09> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x9809c000 - 0x9810aff7 com.apple.QuickLookUIFramework 2.3 (327.7) <7F89C0A1-310F-ACF1-AA6E-4ADFA4DC98DC> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x9810b000 - 0x98163fe7 com.apple.datadetectorscore 2.0 (80.7) <58C659CA-72CC-31D2-9732-09BF1A0CAAF6> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x98164000 - 0x98241fe3 com.apple.DiscRecording 5.0.9 (5090.4.2) <92C85A16-5C80-9F35-13BE-2B312956AA9A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x98242000 - 0x98242ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x98243000 - 0x98243ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x98244000 - 0x983ebff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x983ec000 - 0x988a7ff7 com.apple.VideoToolbox 0.484.60 (484.60) <B53299EC-E30F-EC04-779D-29B7113CC14A> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x988a8000 - 0x988c9fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x988ec000 - 0x9891fff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x98afd000 - 0x98babff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x98bac000 - 0x98baeff7 com.apple.securityhi 4.0 (36638) <C7DA80C1-DCFD-C321-08DA-5E6946CA66E0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x98baf000 - 0x98bbdff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x98c59000 - 0x98c60ff7 com.apple.agl 3.0.12 (AGL-3.0.12) <61A74CE1-750D-9CAB-B780-306841739EE1> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x98c74000 - 0x98db7fef com.apple.QTKit 7.7 (1793) <C8BC0729-E670-0EFD-732A-A3AA582F1059> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x98ead000 - 0x98eb2ff7 com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x98eb3000 - 0x98f35ffb SecurityFoundation ??? (???) <2E1F1AF0-A258-D215-2600-5DF03896D1F1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x98f36000 - 0x98f4affb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x98fd5000 - 0x98fd8ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <4D766435-EB76-C384-0127-1D20ACD74076> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x98fd9000 - 0x99d51fe7 com.apple.WebCore 6534.59 (6534.59.6) <5C71C61C-0657-1B0E-397F-4D0A81872C93> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x99d52000 - 0x99d5dff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <287DECA3-7821-32B6-724D-AE03A9A350F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x99d5e000 - 0x99da5ffb com.apple.CoreMediaIOServices 140.0 (1496) <DA152F1C-8EF4-4F5E-6D60-82B1DC72EF47> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x99e1e000 - 0x99e1eff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x99e1f000 - 0x99e75ff7 com.apple.MeshKitRuntime 1.1 (49.2) <CB9F38B1-E107-EA62-EDFF-02EE79F6D1A5> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x99e76000 - 0x9a665557 com.apple.CoreGraphics 1.545.0 (???) <1D9DC7A5-228B-42CB-7018-66F42C3A9BB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9a666000 - 0x9aa9bff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9aaa7000 - 0x9ab20ff7 com.apple.PDFKit 2.5.5 (2.5.5) <85AA9E1C-D946-863A-823E-32F2AAF314CB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: iMac11,3, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.2 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa140000 / 5
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x024f, 0xfa142000 / 7
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 6
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 3found this user tip. might be worth a try:
I have been experiencing the same issue. Based on the logs, I found that the TSLicense plugin was causing the problem.
From the log:
PlugIn Path: /Library/Frameworks/TSLicense.framework/Versions/A/TSLicense
PlugIn Identifier: net.telestream.license
This pIugin is installed with the Flip4Mac Windows Media Components. I solved the problem by uninstalling the WM Components via the uninstaller at /Applications/Flip4Mac/Flip4Mac WMV Uninstaller.pkg, after which iTunes opens successfully.
JGG -
Please help! My iTunes crashes at launch. I have tried removing the Genius database as well as uninstalling Flip4Mac Windows Media Components as someone suggested in an earlier post. Does anyone have any other suggestions? Any help would be greatly appreciated! Thanks!
Error message:
Date/Time: 2010-07-04 15:20:32.298 -0700
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [88]
Version: 9.2 (9.2)
Build Version: 1
Project Name: iTunes
Source Version: 9206101
PID: 229
Thread: 0
Exception: EXCBADINSTRUCTION (0x0002)
Code[0]: 0x00000002
Code[1]: 0x9352c0f0
Thread 0 Crashed:
0 com.apple.HIToolbox 0x9352c0f0 CTextensionScrap::Input(long, long, CObjectsRanges*, CObjectsRanges*, CArray*, CFormatter*, unsigned char*, long*, CTextension*) + 0
1 com.apple.HIToolbox 0x933c52b8 CUnicodeTextension::UnicodeReplaceRange(long, long, TReplaceParams const&, unsigned char, unsigned char) + 564
2 com.apple.HIToolbox 0x933c5070 CUnicodeTextension::ReplaceRange(long, long, TReplaceParams const&, unsigned char, unsigned char) + 88
3 com.apple.HIToolbox 0x933c5004 CReplaceTextCommand::DoMainAction() + 88
4 com.apple.HIToolbox 0x93322458 CTextensionEditCommand::DoIt(short*) + 48
5 com.apple.HIToolbox 0x933223b4 CTextensionCommand::Execute(short*) + 88
6 com.apple.HIToolbox 0x933222e8 OpaqueTXNObject::ExecuteCurrCommand() + 192
7 com.apple.HIToolbox 0x93321d14 OpaqueTXNObject::NewCommand(short, AttrObjModifier const*, TKeyDownParams*, TReplaceParams*) + 968
8 com.apple.HIToolbox 0x9351c6dc OpaqueTXNObject::InsertFromFile(FSSpec const&, short, unsigned long, TCharOffsetRange, unsigned char, unsigned long, unsigned char, __CFDictionary const**, __CFDictionary const*) + 1704
9 com.apple.HIToolbox 0x9351d39c OpaqueTXNObject::ReadFromCFURLRef(__CFURL const*, unsigned long, unsigned long) + 548
10 com.apple.HIToolbox 0x93513c38 TXNSetDataFromCFURLRef + 124
11 com.apple.iTunes 0x0064d5d4 0x1000 + 6604244
12 com.apple.iTunes 0x0041274c 0x1000 + 4265804
13 com.apple.iTunes 0x00018718 0x1000 + 96024
14 com.apple.iTunes 0x001c362c 0x1000 + 1844780
15 com.apple.iTunes 0x0000c8bc 0x1000 + 47292
16 com.apple.iTunes 0x0000c754 0x1000 + 46932
17 com.apple.iTunes 0x00004658 0x1000 + 13912
18 com.apple.iTunes 0x00003420 0x1000 + 9248
19 com.apple.iTunes 0x00003130 0x1000 + 8496
Thread 1:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x907ed710 CFRunLoopRun + 52
5 com.apple.iTunes 0x0036147c 0x1000 + 3540092
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x000000009352c0f0 srr1: 0x000000000008f030 vrsave: 0x0000000000000000
cr: 0x24082422 xer: 0x0000000020000007 lr: 0x00000000933c52b8 ctr: 0x000000009352c0f0
r0: 0x00000000bfffc0d4 r1: 0x00000000bfffbff0 r2: 0x00000000a32cc0e0 r3: 0x0000000003d54a40
r4: 0x0000000000000000 r5: 0x0000000000000000 r6: 0x0000000003d52800 r7: 0x0000000003d52b40
r8: 0x0000000003d4cf70 r9: 0x0000000003d52be0 r10: 0x00000000bfffc080 r11: 0x0000000024082422
r12: 0x000000009352c0f0 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000000
r16: 0x0000000000000001 r17: 0x0000000000000001 r18: 0x0000000000000000 r19: 0x00000000bfffc440
r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000000000 r23: 0x0000000000000000
r24: 0x00000000bfffc440 r25: 0x0000000000000000 r26: 0x0000000000000000 r27: 0x000000000307ac00
r28: 0x0000000000000000 r29: 0x000000000307ac00 r30: 0x0000000000000000 r31: 0x00000000933c50ac
Binary Images Description:
0x1000 - 0xc65fff com.apple.iTunes 9.2 /Applications/iTunes.app/Contents/MacOS/iTunes
0xedb000 - 0xf66fff com.apple.iTunes.iPodUpdater 9.2 /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x1a05000 - 0x1b06fff com.apple.WebKit 1.1 (4533.16) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x1bad000 - 0x1d28fff com.apple.JavaScriptCore 4533 (4533.13) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x1d80000 - 0x2a22fff com.apple.WebCore 1.1 (4533.16) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x3e05000 - 0x494efff com.apple.CoreFP 1.8.22 (1.8) /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x8fe00000 - 0x8fe52fff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.85 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90895fff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aea000 - 0x90b5cfff IOKit /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b72000 - 0x90b84fff libauto.dylib /usr/lib/libauto.dylib
0x90b8b000 - 0x90e62fff com.apple.CoreServices.CarbonCore 681.19 (681.21) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec8000 - 0x90f48fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f92000 - 0x90fd4fff com.apple.CFNetwork 129.24 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe9000 - 0x91001fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91011000 - 0x91092fff com.apple.SearchKit 1.0.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d8000 - 0x91101fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91112000 - 0x91120fff libz.1.dylib /usr/lib/libz.1.dylib
0x91123000 - 0x912defff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913dd000 - 0x913e6fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ed000 - 0x913f5fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f9000 - 0x91421fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91434000 - 0x9143ffff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91444000 - 0x914bffff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fc000 - 0x914fcfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fe000 - 0x91536fff com.apple.AE 312.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x91551000 - 0x91623fff com.apple.ColorSync 4.4.13 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91676000 - 0x91707fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174e000 - 0x91805fff com.apple.QD 3.10.28 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91842000 - 0x918a0fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918cf000 - 0x918f0fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91904000 - 0x91929fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9193c000 - 0x9197efff com.apple.LaunchServices 183.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x9199a000 - 0x919aefff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bc000 - 0x91a02fff com.apple.ImageIO.framework 1.5.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a19000 - 0x91ae0fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2e000 - 0x91b43fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b48000 - 0x91b66fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6c000 - 0x91c23fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c72000 - 0x91c76fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c78000 - 0x91ce2fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce7000 - 0x91d02fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d07000 - 0x91d0afff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91e19000 - 0x91e57fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91e5e000 - 0x91e5efff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e60000 - 0x91f45fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f4d000 - 0x91f6cfff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fd8000 - 0x92046fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x92051000 - 0x920e6fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x92100000 - 0x92688fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926bb000 - 0x929e6fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a16000 - 0x92b04fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92b07000 - 0x92b8ffff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bd0000 - 0x92e03fff com.apple.Foundation 6.4.12 (567.42) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f36000 - 0x92f54fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f5f000 - 0x92fb9fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fd7000 - 0x92fd7fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fd9000 - 0x92fedfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x93005000 - 0x93015fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93021000 - 0x93036fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93048000 - 0x930cffff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930e3000 - 0x930eefff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930f8000 - 0x93126fff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x93140000 - 0x9314ffff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9315b000 - 0x931c1fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931f2000 - 0x93241fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9326f000 - 0x9328cfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9329e000 - 0x932abfff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x932b4000 - 0x935c2fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x93712000 - 0x9371efff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93723000 - 0x93743fff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93797000 - 0x93797fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93799000 - 0x93dccfff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94159000 - 0x941cbfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94204000 - 0x942c9fff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9431c000 - 0x9431cfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9431e000 - 0x944defff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94528000 - 0x94565fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9456d000 - 0x945bdfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945c6000 - 0x945dffff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94678000 - 0x946b0fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x9478d000 - 0x9479cfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a4000 - 0x947b1fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f7000 - 0x94810fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94817000 - 0x94b4afff com.apple.QuickTime 7.6.4 (1327.73) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94c32000 - 0x94ca3fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94e19000 - 0x94f49fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fdc000 - 0x94febfff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94ff3000 - 0x95020fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95027000 - 0x95037fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x9503b000 - 0x9506afff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x9507a000 - 0x95097fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95489000 - 0x95489fff com.apple.DiscRecording 3.1.3 (???) /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x9548b000 - 0x9550efff com.apple.DiscRecordingEngine 3.1.3 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRe cordingEngine.framework/Versions/A/DiscRecordingEngine
0x9553b000 - 0x95581fff com.apple.DiscRecordingContent 3.1.3 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRe cordingContent.framework/Versions/A/DiscRecordingContent
0x957b9000 - 0x95835fff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95973000 - 0x95a23fff com.apple.QTKit 7.6.4 (1327.73) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x9669a000 - 0x9669ffff com.apple.iPod 1.3 (13) /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x969f7000 - 0x96a16fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97273000 - 0x97280fff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9b0f2000 - 0x9b0f8fff com.apple.ipodsynchronization 2.2 (36.0) /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0x9fe54000 - 0x9fe96fff com.apple.CoreMediaIOServicesPrivate 20.0 /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
0x9febb000 - 0x9fee5fff com.apple.CoreMediaPrivate 15.0 /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
0x9fef3000 - 0x9ffe1fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
Model: PowerMac4,2, BootROM 4.3.5f1, 1 processors, PowerPC G4 (2.1), 700 MHz, 256 MB
Graphics: NVIDIA GeForce2 MX, GeForce2 MX, AGP, 32 MB
Memory Module: DIMM1/J13, 256 MB, SDRAM, PC133-333
Modem: Dash2, UCJ, V.92, 1.0F, APPLE VERSION 2.6.6
Network Service: Built-in Ethernet, Ethernet, en0
Parallel ATA Device: ST340810A, 38.16 GB
Parallel ATA Device: HL-DT-ST RW/DVD GCC-4120B
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Logitech, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: USB Cable Modem, Broadcom Corporation, Up to 12 Mb/sec, 500 mAtry these user tips:
try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.
and, if you have flip4mac installed
I found that the TSLicense plugin was causing the problem.
From the log:
PlugIn Path: /Library/Frameworks/TSLicense.framework/Versions/A/TSLicense
PlugIn Identifier: net.telestream.license
This pIugin is installed with the Flip4Mac Windows Media Components. I solved the problem by uninstalling the WM Components via the uninstaller at /Applications/Flip4Mac/Flip4Mac WMV Uninstaller.pkg, after which iTunes opens successfully.
JGG -
My itunes won't launch even after reinstalling. Looked in itunes folder and somehow lost itunes library? HELP!
The first thing I'd suggest is to get a good antispyware checker and give it a go at your system. Some recent spyware has been reported by other users to shut down iTunes or prevent it from launching. From user reports, Ewido seems to be the best at catching it. You can download a free version of Ewido here.
If that doesn't cure the problem, try deleting the iTunes preference files:
C:\Documents and Settings\<username>\Application Data\Apple Computer\iTunes\iTunes.pref
and
C:\Documents and Settings\<username>\Local Data\Application Data\Apple Computer\iTunes\iTunes.pref
You might have to turn on "show hidden files" to find them. (Right click "my computer", select open, select Tools menu -> Folder Options. Select View tab, "show hidden files" radio button is in the center scrolling panel.) Delete them or if you want to be able to put them back if it doesn't help, drag them to some other location. This will force iTunes to run the setup assistant the next time you launch iTunes. Note that you'll have to go back and set any preferences you've changed from the default.
If that still doesn't work, try this:
Bugie: Perform a Thorough & Complete Uninstall and Reinstall of iTunes/QuickTime.
Hope this helps. -
ITunes crashes on launch for all but one user
iTunes works fine for me (main user), but it crashes for any other user. I've tried deleting and creating new accounts, but no matter what I do iTunes crashes on launch for any user but me. Here's the crash report:
Date/Time: 2007-08-12 13:09:51.731 -0400
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [93]
Version: 7.3.2 (7.3.2)
Build Version: 2
Project Name: iTunes
Source Version: 7320601
PID: 340
Thread: 0
Exception: EXCBADINSTRUCTION (0x0002)
Code[0]: 0x00000002
Code[1]: 0x9980516c
Thread 0 Crashed:
0 com.apple.applescript 0x9980516c classifyobject_overfdes + 0
1 com.apple.applescript 0x99804838 search_object + 40
2 com.apple.applescript 0x99804d90 examine_objects + 300
3 com.apple.applescript 0x99804660 Unwind_FindFDE + 148
4 com.apple.applescript 0x998044c8 uwframe_statefor + 68
5 com.apple.applescript 0x99804440 uwinit_context1 + 64
6 com.apple.applescript 0x9980421c UnwindRaiseException + 52
7 com.apple.applescript 0x998040e0 _cxathrow + 136
8 com.apple.applescript 0x997fa684 TASParser::Parse(TTerminology*, TUASValue*, char const*, unsigned long) + 1184
9 com.apple.applescript 0x997f3654 ASCompile(AEDesc const*, long, unsigned long*) + 524
10 com.apple.applescript 0x997f3408 ASCompileExecute(AEDesc const*, unsigned long, long, unsigned long*) + 72
11 ...ple.CoreServices.CarbonCore 0x90bdc090 CallComponentFunctionCommon + 1112
12 com.apple.applescript 0x997e9418 AppleScriptComponent + 1712
13 ...ple.CoreServices.CarbonCore 0x90bdbbd4 CallComponent + 260
14 com.apple.applescript 0x997e8694 AGenericManager::HandleOSACall(ComponentParameters*) + 72
15 com.apple.applescript 0x997e82e4 GenericComponent + 216
16 ...ple.CoreServices.CarbonCore 0x90bdbbd4 CallComponent + 260
17 com.apple.openscripting 0x930d7bc4 OSACompileExecute + 52
18 com.apple.iTunes 0x002f6e58 0x1000 + 3104344
19 com.apple.iTunes 0x002f726c 0x1000 + 3105388
20 com.apple.iTunes 0x0025b8a4 0x1000 + 2468004
21 com.apple.iTunes 0x00249f90 0x1000 + 2396048
22 com.apple.CoreFoundation 0x907f1578 __CFRunLoopDoTimer + 184
23 com.apple.CoreFoundation 0x907ddef8 __CFRunLoopRun + 1680
24 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
25 com.apple.HIToolbox 0x9329bb20 RunCurrentEventLoopInMode + 264
26 com.apple.HIToolbox 0x9338048c GetNextEventMatchingMask + 400
27 com.apple.HIToolbox 0x93380238 WNEInternal + 152
28 com.apple.HIToolbox 0x9338018c WaitNextEvent + 76
29 com.apple.iTunes 0x001a5180 0x1000 + 1720704
30 com.apple.iTunes 0x0024a43c 0x1000 + 2397244
31 com.apple.iTunes 0x0024aed0 0x1000 + 2399952
32 com.apple.iTunes 0x0003be20 0x1000 + 241184
33 com.apple.iTunes 0x0024b58c 0x1000 + 2401676
34 com.apple.iTunes 0x0000a25c 0x1000 + 37468
35 com.apple.iTunes 0x00009f60 0x1000 + 36704
Thread 1:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.unsanity.ape 0xc0002afc _apeinternal + 3300 (icplusplus.c:28)
3 com.unsanity.ape 0xc0001910 _apeagent + 64 (icplusplus.c:28)
4 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907ddba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
4 com.apple.audio.CoreAudio 0x9145763c HALRunLoop::OwnThread(void*) + 264
5 com.apple.audio.CoreAudio 0x914573dc CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 com.apple.iTunes 0x00232658 0x1000 + 2299480
3 com.apple.iTunes 0x0031f16c 0x1000 + 3268972
4 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9001f88c select + 12
1 com.apple.CoreFoundation 0x907f0434 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 ...ple.CoreServices.CarbonCore 0x90befdc8 SwitchContexts + 96
3 ...ple.CoreServices.CarbonCore 0x90be5a30 YieldToThread + 372
4 ...ple.CoreServices.CarbonCore 0x90be58ac YieldToAnyThread + 20
5 com.apple.iTunes 0x0025b710 0x1000 + 2467600
6 com.apple.iTunes 0x00233244 0x1000 + 2302532
7 com.apple.iTunes 0x0017936c 0x1000 + 1540972
8 com.apple.iTunes 0x0017dbb8 0x1000 + 1559480
9 com.apple.iTunes 0x0017e0cc 0x1000 + 1560780
10 com.apple.iTunes 0x0017e59c 0x1000 + 1562012
11 com.apple.iTunes 0x0017e6d0 0x1000 + 1562320
12 com.apple.iTunes 0x0017ed84 0x1000 + 1564036
13 com.apple.iTunes 0x0017f93c 0x1000 + 1567036
14 com.apple.iTunes 0x001824d8 0x1000 + 1578200
15 com.apple.iTunes 0x001826b0 0x1000 + 1578672
16 com.apple.iTunes 0x0025b258 0x1000 + 2466392
17 ...ple.CoreServices.CarbonCore 0x90befe6c InvokeThreadEntryUPP + 24
18 ...ple.CoreServices.CarbonCore 0x90befa8c CooperativeThread + 220
19 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907ddba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x907ec90c CFRunLoopRun + 52
5 com.apple.iTunes 0x00219254 0x1000 + 2196052
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 ...ple.CoreServices.CarbonCore 0x90befdc8 SwitchContexts + 96
3 ...ple.CoreServices.CarbonCore 0x90be5a30 YieldToThread + 372
4 ...ple.CoreServices.CarbonCore 0x90befd10 SetThreadState + 192
5 com.apple.iTunes 0x00233218 0x1000 + 2302488
6 com.apple.iTunes 0x00254a10 0x1000 + 2439696
7 com.apple.iTunes 0x0025b258 0x1000 + 2466392
8 ...ple.CoreServices.CarbonCore 0x90befe6c InvokeThreadEntryUPP + 24
9 ...ple.CoreServices.CarbonCore 0x90befa8c CooperativeThread + 220
10 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x000000009980516c srr1: 0x100000000208f030 vrsave: 0x0000000000000000
cr: 0x28822224 xer: 0x0000000020000000 lr: 0x0000000099804f0c ctr: 0x0000000000000000
r0: 0x0000000000000000 r1: 0x00000000bfffcd70 r2: 0x000000001fe00000 r3: 0x0000000001999d60
r4: 0x00000000982020c8 r5: 0x0000000000000002 r6: 0x0000000000000007 r7: 0x0000000000000000
r8: 0x0000000001a0333e r9: 0x0000000001999d80 r10: 0x0000000001a0133a r11: 0x0000000084824222
r12: 0x0000000090129660 r13: 0x0000000000000000 r14: 0x0000000000000006 r15: 0x0000000000000002
r16: 0x00000000bfffde36 r17: 0x00000000000000fa r18: 0x0000000000000002 r19: 0x0000000002502ffc
r20: 0x0000000000000001 r21: 0x0000000007f23350 r22: 0x00000000024fc200 r23: 0x0000000099808be8
r24: 0x000000009980421b r25: 0x0000000001999d60 r26: 0x0000000001999d60 r27: 0x0000000000000000
r28: 0x0000000001999d60 r29: 0x0000000000000000 r30: 0x00000000982020c8 r31: 0x0000000099804ea8
Binary Images Description:
0x1000 - 0xa02fff com.apple.iTunes 7.3.2 /Applications/iTunes.app/Contents/MacOS/iTunes
0xe05000 - 0xea3fff com.apple.iTunes.iPodUpdater 7.1 /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x1c59000 - 0x1ccafff com.DivXInc.DivXDecoder 6.2.2 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x1cd8000 - 0x1dfcfff com.elgato.mpegsupport EyeTV MPEG Support 1.0.4 (build 35) (1.0.4) /Library/QuickTime/EyeTV MPEG Support.component/Contents/MacOS/EyeTV MPEG Support
0x1ec8000 - 0x1ee2fff com.apple.AppleIntermediateCodec 1.1 (141) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x1ee7000 - 0x1f60fff com.apple.applepixletvideo 1.2.5 (1.2d5) /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x4788000 - 0x4986fff net.telestream.wmv.import 2.1.1.70 /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
0x49b5000 - 0x4b56fff net.telestream.wmv.advanced 2.1.1.70 /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced
0x4fec320 - 0x4fec3f0 CFMPriv_CarbonSound PEF binary: CFMPriv_CarbonSound
0x4fec460 - 0x4fec533 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels
0x4feca40 - 0x4fecab7 CFMPriv_System PEF binary: CFMPriv_System
0x4fecd90 - 0x4fece42 CFMPriv_CoreFoundation PEF binary: CFMPriv_CoreFoundation
0x4fed2e0 - 0x4fed39b CFMPriv_Help PEF binary: CFMPriv_Help
0x4fed3a0 - 0x4fed46a CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
0x4fed470 - 0x4fed546 CFMPriv_HTMLRendering PEF binary: CFMPriv_HTMLRendering
0x4fefc80 - 0x4fefd53 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture
0x4fefdd0 - 0x4fefeb5 CFMPriv_NavigationServices PEF binary: CFMPriv_NavigationServices
0x4feff20 - 0x4fefff6 CFMPriv_OpenScriptingMacBLib PEF binary: CFMPriv_OpenScriptingMacBLib
0x4ff00c0 - 0x4ff017e CFMPriv_Print PEF binary: CFMPriv_Print
0x4ff0190 - 0x4ff025d CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI
0x4ff02d0 - 0x4ff03b2 CFMPriv_SpeechRecognition PEF binary: CFMPriv_SpeechRecognition
0x4ff04d0 - 0x4ff05a3 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore
0x4ff05b0 - 0x4ff0683 CFMPriv_OSServices PEF binary: CFMPriv_OSServices
0x4ff0750 - 0x4ff0812 CFMPriv_AE PEF binary: CFMPriv_AE
0x4ff0820 - 0x4ff08e5 CFMPriv_ATS PEF binary: CFMPriv_ATS
0x4ff1180 - 0x4ff1257 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
0x4ff12d0 - 0x4ff13b3 CFMPriv_FindByContent PEF binary: CFMPriv_FindByContent
0x4ff1420 - 0x4ff14fa CFMPriv_HIServices PEF binary: CFMPriv_HIServices
0x4ff1560 - 0x4ff1640 CFMPriv_LangAnalysis PEF binary: CFMPriv_LangAnalysis
0x4ff16c0 - 0x4ff17a6 CFMPriv_LaunchServices PEF binary: CFMPriv_LaunchServices
0x4ff1870 - 0x4ff1947 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
0x4ff1950 - 0x4ff1a12 CFMPriv_QD PEF binary: CFMPriv_QD
0x4ff1b00 - 0x4ff1be9 CFMPriv_SpeechSynthesis PEF binary: CFMPriv_SpeechSynthesis
0x51c5000 - 0x51c7fff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x6be2000 - 0x6be3fff com.apple.aoa.halplugin 2.5.6 (2.5.6b5) /System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bun dle/Contents/MacOS/AOAHALPlugin
0x6dc3000 - 0x6ea1fff com.apple.audio.codecs.Components 1.4.9 /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x7898000 - 0x7898fff com.apple.applescript.component 1.10.7 /System/Library/Components/AppleScript.component/Contents/MacOS/AppleScript
0x789b000 - 0x789bfff com.apple.osax.digihub 1.0 /System/Library/ScriptingAdditions/Digital Hub Scripting.osax/Contents/MacOS/Digital Hub Scripting
0x7a39000 - 0x7a3a7b6 Adobe Unit Types PEF binary: Adobe Unit Types
0x7a3c000 - 0x7a3efff com.apple.PDFImporter 1.6 (???) /System/Library/Components/PDFImporter.component/Contents/MacOS/PDFImporter
0x7c69000 - 0x7c6cfff Adobe Unit Types a2.0.0 (2.0.0) /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types
0x7cf1000 - 0x7d2efff com.apple.osax.standardadditions 1.10.7 (???) /System/Library/ScriptingAdditions/StandardAdditions.osax/Contents/MacOS/Standa rdAdditions
0x7d3c000 - 0x7d8b3c7 CarbonLibpwpc PEF binary: CarbonLibpwpc
0x3c390000 - 0x3c3b4fff com.apple.mobiledevice 1.01 (1.0) /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x41410000 - 0x414affff com.apple.QuickTimeImporters.component 7.2 /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x41840000 - 0x41866fff com.apple.CoreMediaPrivate 1.0 /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
0x419b0000 - 0x419effff com.apple.QuickTimeFireWireDV.component 7.2 /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x41a30000 - 0x41a35fff com.apple.CoreMediaAuthoringPrivate 1.0 /System/Library/PrivateFrameworks/CoreMediaAuthoringPrivate.framework/Versions/ A/CoreMediaAuthoringPrivate
0x70000000 - 0x700fcfff com.apple.audio.units.Components 1.4.5 /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe52fff dyld 46.12 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90894fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908dd000 - 0x908ddfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908df000 - 0x909e1fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3b000 - 0x90abffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90ae9000 - 0x90b59fff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b6f000 - 0x90b81fff libauto.dylib /usr/lib/libauto.dylib
0x90b88000 - 0x90e5ffff com.apple.CoreServices.CarbonCore 681.15 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec5000 - 0x90f45fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f8f000 - 0x90fd1fff com.apple.CFNetwork 4.0 (129.21) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe6000 - 0x90ffefff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9100e000 - 0x9108ffff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d5000 - 0x910fffff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91110000 - 0x9111efff libz.1.dylib /usr/lib/libz.1.dylib
0x91121000 - 0x912dcfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913db000 - 0x913e4fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913eb000 - 0x913f3fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f7000 - 0x9141ffff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91432000 - 0x9143dfff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91442000 - 0x914bdfff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fa000 - 0x914fafff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fc000 - 0x91534fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9154f000 - 0x91621fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91674000 - 0x91705fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174c000 - 0x91803fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91840000 - 0x9189efff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918cd000 - 0x918f1fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91905000 - 0x9192afff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9193d000 - 0x9197ffff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x9199b000 - 0x919affff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bd000 - 0x91a03fff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a1a000 - 0x91ae1fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2f000 - 0x91b44fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b49000 - 0x91b67fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6d000 - 0x91c24fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c73000 - 0x91c77fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c79000 - 0x91ce1fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce6000 - 0x91d23fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d2a000 - 0x91d43fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d48000 - 0x91d4bfff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d4d000 - 0x91e2bfff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e4b000 - 0x91e4bfff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e4d000 - 0x91f32fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f3a000 - 0x91f59fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fc5000 - 0x92033fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9203e000 - 0x920d3fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920ed000 - 0x92675fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926a8000 - 0x929d3fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a03000 - 0x92af1fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af4000 - 0x92b7cfff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bbd000 - 0x92de8fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f06000 - 0x92f10fff com.apple.framework.AppleTalk 1.2.0 (???) /System/Library/Frameworks/AppleTalk.framework/Versions/A/AppleTalk
0x92f15000 - 0x92f33fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f3e000 - 0x92f98fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fb6000 - 0x92fb6fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fb8000 - 0x92fccfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe4000 - 0x92ff4fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93000000 - 0x93015fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93027000 - 0x930aefff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930c2000 - 0x930cdfff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930d7000 - 0x93104fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9311e000 - 0x9312efff com.apple.print.framework.Print 5.0 (190.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9313a000 - 0x931a0fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931d1000 - 0x93220fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9324e000 - 0x9326bfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9327d000 - 0x9328afff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93293000 - 0x935a1fff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936f1000 - 0x936fdfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93702000 - 0x93722fff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93796000 - 0x937b6fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x937bc000 - 0x937bcfff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x937be000 - 0x93df1fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9417e000 - 0x941f0fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94229000 - 0x942edfff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9433f000 - 0x9433ffff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94341000 - 0x94501fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9454b000 - 0x94588fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94590000 - 0x945e0fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945e9000 - 0x94603fff com.apple.CoreVideo 1.4.1 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x947ae000 - 0x947bdfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947c5000 - 0x947d1fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94817000 - 0x9482ffff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94836000 - 0x94b55fff com.apple.QuickTime 7.2.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94c39000 - 0x94caafff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94e1f000 - 0x94f4ffff com.apple.AddressBook.framework 4.0.5 (487) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fe1000 - 0x94ff0fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94ff8000 - 0x95025fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9502c000 - 0x9503cfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95040000 - 0x9506ffff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x9507f000 - 0x9509cfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x9559a000 - 0x956c8fff edu.mit.Kerberos 5.5.25 /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x95bcf000 - 0x95c5dfff com.apple.WebKit 419.3 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x95cb9000 - 0x95d4efff com.apple.JavaScriptCore 418.6.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95d8b000 - 0x96098fff com.apple.WebCore 418.23 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x96221000 - 0x9624afff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x96252000 - 0x962cefff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x9663c000 - 0x96641fff com.apple.URLMount 2.1.7 /System/Library/PrivateFrameworks/URLMount.framework/Versions/A/URLMount
0x9728b000 - 0x97290fff com.apple.iPod 1.3 (13) /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x976fb000 - 0x9771afff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97f20000 - 0x97f2dfff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x981ed000 - 0x98203fff com.apple.AppleShareClient 1.5.2 /System/Library/Frameworks/AppleShareClient.framework/Versions/A/AppleShareClie nt
0x9820d000 - 0x9824bfff com.apple.AppleShareClientCore 1.5.2 /System/Library/Frameworks/AppleShareClientCore.framework/Versions/A/AppleShare ClientCore
0x997e7000 - 0x99891fff com.apple.applescript 1.10.7 /System/Library/PrivateFrameworks/AppleScript.framework/Versions/A/AppleScript
0x99a2f000 - 0x9a5f5fff com.apple.QuickTimeComponents.component 7.2 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9a84e000 - 0x9a852fff com.apple.QuickTimeH264.component 7.2 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x9aada000 - 0x9aba7fff com.apple.QuickTimeMPEG4.component 7.2 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
0x9b67b000 - 0x9b681fff com.apple.ipodsynchronization 2.2 (36.0) /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0xc0000000 - 0xc000ffff com.unsanity.ape 1.5.1 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhance r
Model: PowerMac8,2, BootROM 5.2.5f1, 1 processors, PowerPC G5 (3.0), 2 GHz, 2 GB
Graphics: ATI Radeon 9600, ATY,RV351, AGP, 128 MB
Memory Module: DIMM0/J4000, 1 GB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM1/J4001, 1 GB, DDR SDRAM, PC3200U-30330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Maxtor 7Y250M0, 233.76 GB
Parallel ATA Device: MATSHITADVD-R UJ-845
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: USB Receiver, Logitech, Up to 1.5 Mb/sec, 500 mAShapeShifter is only installed on the account that doesn't crash. I tried disabling ApplicationEnhancer, and that didn't help. Maybe uninstalling ShapeShifter completely from the system would help.
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ITunes crashes at launch after Info Migration.
I've purchased a new MBP; and i've chose to transfer all the info.
Everything is now the way it was on the old MBP; except for iTunes.
iTunes doesn't launch at all; it crashes on launch all the time, I've tried restarting/shutting down with no hope.
Please help!@uncman: I tried your solution but no luck. Thanks for suggesting. Any other ideas?
Might be useful to consolidate the discussion on one thread. The other thread has some more discussion in case anyone is interested.
"iTunes Problem After Migration..." should be at http://discussions.apple.com/thread.jspa?messageID=11902683#11902683 -
ITunes crashes on launch, nothing helps
Every time I open up iTunes, I get an error message telling me that iTunes has stopped working and I have to close the application. After reading up on the problem, I tried the solution that seemed to work for everyone else, copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support to: C:\Program Files (x86)\iTunes. However, after doing this twice, iTunes still crashed on launch. I tried restarting my computer, that didn't help, and I tried completely uninstalling and reinstalling iTunes, but the problem still persists. I can't call iTunes support without forking over $19, which I really don't want to do. Any other suggestions to solve this problem would be greatly appreciated! BTW, I run Windows 8.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2 -
ITunes crashes when processing purchases after restoring HD from Time Machine
Ever since I had to restore the HD on my MacBook Pro last weekend, iTunes crashes each time it tries to process downloaded files. Everything elses seems to work fine after restoring my HD. Any ideas?
I've already tried re-setting my Apple ID password, authorizing and deauthorizing and then authorizing my computer, deleting the partially downloaded files in the iTunes library and starting over, and looking into the settings of my Intego VirusBarrier X6 settings - not something I normally do as it usually just does its thing in the background, and I've had this running for the last year with no problems with iTunes in that all time.Sorry. I'm a bit slow today. The display sleep is normal when running off the install disc, but the HDs shouldn't sleep. Check out the tips I mentioned, since I don't use TM, I can't offer anything WRT restoring from its backups.
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ITunes crash on start up after upgrade to 10.7
Hi,
I'm using window 7 32bit SP1 and after upgrade ITunes crash on start up.
this is what i get in event viewer.
Faulting application name: iTunes.exe, version: 10.7.0.21, time stamp: 0x504d85d9
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e2111c0
Exception code: 0xe06d7363
Fault offset: 0x0000d36f
Faulting process id: 0x1734
Faulting application start time: 0x01cd9444a9a285f0
Faulting application path: C:\Program Files\iTunes\iTunes.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: ea44018e-0037-11e2-b898-d0df9a3d6c0e
Can someone help?Hello, bump for me on this really annoying issue. Running Windows 7 SP1, fully updated drivers. Using latest Itunes, 10.7.0.21. Just like the others, every time I try to open Itunes, the Itunes store seems like it's trying to load.. and then I inevitably get the "Itunes has stopped working.. Windows is checking.. blah blah" and then crash. I have tried every fix I could find on these and other forums:
1. Uninstalled/Reinstalled all Apple software as per http://support.apple.com/kb/HT1925 along with running CC Cleaner (after uninstall/before reinstall of course). DIDN'T WORK.
2. Did the winsock reset listed here https://discussions.apple.com/message/17412059#17412059. DIDN'T WORK.
3. Corrupt User Profile (Kernalbase.dll) Issue: Did the renaming of corrupt Itunes folder listed here http://social.technet.microsoft.com/Forums/en-HK/w7itprogeneral/thread/be53aac5- c560-478a-9598-e0c6a33d9da7 and that worked the FIRST time after renaming the folder to Itunes.old.. i.e. opening Itunes after doing this was successful and thus created a new Itunes folder. However, after closing itunes and reopening.. I was right back to square one.. Itunes crashing. (This did "work" partially so probable that issue has something to do with Corrupt Itunes User Profile??) Ultimately, DIDN'T WORK.
*BTW, I also did a Run Diagnostics from the help menu of Itunes and got 3 green lights for network connectivity.. one of which is of course "Secure link to Itunes store verified". So Itunes is telling me it seems to be communicating fine with Itunes Store.
There's nothing else that I can see to do short of reinstalling Windows... which I really don't want to do.
HOWEVER, after some trial and error, I found a weird little workaround. It seems like the crash is happening upon the initial attempt by Itunes to connect to the Itunes store. Here's what I did:
1. After opening Itunes (and the initial opening event is so that Itunes tries to connect to Itunes Store -- this will happen if the last page you were on the last time you closed Itunes was Itunes Store), QUICKLY click on "Music" (or any other "offline" library) on the left upper pane of Itunes. This will take you to your Music library and Itunes will STOP trying to connect automatically to Itunes store. So now, Itunes is open at least. Note: Others have mentioned correctly that if you open Itunes with your internet connection off, it will at least allow you to open Itunes b/c Itunes doesn't try to open Itunes Store if you're offline. My workaround accomplishes the same thing while still being connected to the internet.
2. Now, if you now click on "Itunes Store" directly, it WILL CRASH as per usual.
3. Instead, click on "Purchased" which is directly under "Itunes Store". Click ok to the pop-up. Then, on the bottom right of the screen, click on "Download Previous Purchases". This will open the previous purchases page which is actually WITHIN the Itunes store. If you look at the left pane, Itunes Store will now actually be highlighted. You're now in the Itunes store.. just via the "sidedoor" if you will. You will also now see all the usual Itunes Store categories along the top of this page like the Home Icon, music, movies, tv, apps, etc. etc. Click on the Home Icon (music, movies, whatever) and VOILA, it will open Itunes store without crashing!
4. Now that you're "in", you can jump around freely during THIS session. IE, you can freely go back and forth from looking at your left-pane offline music library, movies, apps, whatever.. and click on Itunes Store in the left pane and Itunes will not crash... you know, how Itunes normally works!
5. When you're done using Itunes just make sure the last screen you use before you close Itunes is "Music" or some such. That way, you won't have to do the "quickly hit Music" the next time you use Itunes. It will automatically just go to the offline Music library and not try to access the Itunes Store. Then, just repeat step 3 and you'll be "in" again.
I really hope this workaround works for you until Apple updates/patches Itunes for those of us that are having this issue. If it keeps working for me, I'm gonna live with it until the next Itunes version update hopefully resolves this issue.
OH! PS. I'm also having the Apple Software Update issue mentioned here https://discussions.apple.com/thread/4040994?start=60&tstart=0. I have no idea how to solve this.. wondering if it's related to the Itunes crashing issue. I'm also getting the error message when trying to update quicktime from the help menu here https://discussions.apple.com/message/19392457#19392457. -
ITunes crashes on launch no matter what.
Hi.
I installed iVolume on my machine and now iTunes crashes everytime I launch it.
I tried many sort of things (Repair disk permissions, restart, clean cache etc...
) and nothing seems to help.
I also uninstalled iVolume.
Any suggestions of what else I can do in order to fix it?
Thank you,
OfirProblem solved.
It was a download file that got corrupted.
Everything is working again.
Thanks,
Ofir -
Media apps (esp. iTunes) crashing at launch.
The problem is on my G4 iBook, which has the newest version of OSX and iTunes (I'm away from it now so I don't now the exact version numbers.).
The problem is that when I try launching iTunes, it acts at if it is working fine (loading the library and opening) but it then suddenly quits within 5-10 seconds of the library loading. Only the first time this has happened did I get the option to reopen. Since then it simply closes. The last thing I did with iTunes before the problem began was drag mp3s into the library, so nothing unusual.
I've attempted opening an mp3 using VLC, an alternative media player and it too closed on launch. I have not tried other players, but media seems to work in Firefox and Safari.
What I have tried so far:
- I have verified and repaired permissions. Multiple times. Likewise, I used the automated permissions repair and maintenance scripts in Onyx with no change.
- I've checked the other user accounts and iTunes crashes all the same.
- I tried deleting the preference for iTunes. Upon reloading I go through the setup but it crashes once iTunes proper starts. Strangely enough, all of my playlists are still there and the library is intact, which shouldn't be if the prefs have been deleted. I then deleted all my prefs and the problem is still there and now I need to reset all of my other prefs.
From what I can tell this is a problem with media in general (or maybe just music) and not iTunes specifically. The fact that my iTunes prefs don't seem to really get reset is really worrying me. What should I do?By the way, here is the problem if this helps (it doesn't help me unfortunately!):
Process: iTunes [279]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.4.1 (10.4.1)
Build Info: iTunes-10411001~1
Code Type: X86 (Native)
Parent Process: launchd [102]
Interval Since Last Report: 1320 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 4 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2011-09-05 19:37:59.400 +1000
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004
Crashed Thread: 1 -
Itunes crashes on launch & installation
I got the following error report:
offset 10001040.
I deleted previous installations both for Quicktime and Itunes. There's no conflict with antivirus software.
Still Itunes crashes both on installation and launch.hi Rob!
glad to hear you're up and running again.
i'm not sure why the QT 7 part of the itunes 5.0x installer bundle is being
b more
temperamental than the QT 6.5.2 part of the old itunes 4.9 installer bundle (we used to have some similar problems, they just weren't as common). but when you've got two installs chained together like this (for any package), the risk of getting an installation problem goes up.
so, when i come across a machine which is having this trouble, i just try running the installs separately. if that doesn't work, i go to the more rigorous technique (which basically involves being as careful and gentle with a PC on an install or uninstall as possible, with a few extra bits of specific lessons from experience on the forums thrown in.) as i find out about new potential causes of the problems, i just update my "careful" procedures.
love, b -
Yesterday iTunes 11.1 started crashing on launch. I deleted the library file; it worked, but no library. I used Time Machine to reinstall an old library; no cigar. Restored 11.0.5 with an even older library; that worked. Today, however, that crashes on startup too. Fresh restore of backup 11.0.5 and it's library causes a crash. And now iTunes 11.1 and 11.0.5 with no library also crashes - doesn't even make a library file.
Part of crash report:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Dyld Error Message:
Symbol not found: _FSCloseFork
Referenced from: /Users/USER/Downloads/iTunes.app/Contents/MacOS/iTunes
Expected in: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
I'm on a 2 week old MacBook Air running 10.8.5. So brand new and fully up to date.
Thanks in advance. Any questions please ask.Seems like I may have a similar problem ...
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000000d0
VM Regions Near 0xd0:
--> -
every time i close a pdf i get the following message - the orgnizer data base is damaged and will be reset the next time acrobat is launched but after launching
i still get the same messageYou must be using an old version of Acrobat as Organizer hasn't been in the last two versions of Acrobat. Here is the KB that covers that old error: Error "The Organizer Database is damaged and will be reset..." | Acrobat 9
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ITunes crashes about a minute after launch
iTunes has been crashing about 1-2 minutes after launch consistently for the past several days. This has occurred both before and after the recent Mavericks update (10.9.4) and regardless of rebooting my machine, reducing the type and number of other applications running, etc. So far I have tried the following:
Deleting iTunes .plist files
Reinstalling iTunes
Checking Apple Hardware Test for bad memory (I never could get this to run, either from my regular boot disc or from a bootable Mavericks USB)
Assuming I don't have a physical memory issue that inexplicably only impacts iTunes, what am I missing? I'm including the crash dump below. Apologies for length.
Process: iTunes [1035]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.2.2 (11.2.2)
Build Info: iTunes-1122011002002003~1
Code Type: X86-64 (Native)
Parent Process: launchd [287]
Responsible: iTunes [1035]
User ID: 501
Date/Time: 2014-07-03 15:39:38.842 -0600
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: AD15C5BF-B763-3245-9C9D-18967610F4EE
Crashed Thread: 29
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
VM Regions Near 0x20:
-->
__TEXT 0000000108c92000-000000010a3ed000 [ 23.4M] r-x/rwx SM=COW /Applications/iTunes.app/Contents/MacOS/iTunes
Thread 0:: iTunes main Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8f66ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f66dd18 mach_msg + 64
2 com.apple.iTunes 0x0000000108ca9598 0x108c92000 + 95640
3 com.apple.iTunes 0x0000000108ca92f8 0x108c92000 + 94968
4 com.apple.iTunes 0x0000000108da4181 0x108c92000 + 1122689
5 com.apple.iTunes 0x0000000108c99e31 0x108c92000 + 32305
6 com.apple.iTunes 0x0000000108da4031 0x108c92000 + 1122353
7 com.apple.iTunes 0x0000000108da3fbe 0x108c92000 + 1122238
8 com.apple.iTunes 0x0000000108ca87d5 0x108c92000 + 92117
9 com.apple.iTunes 0x0000000108c985bc 0x108c92000 + 26044
10 com.apple.iTunes 0x0000000108c9816a 0x108c92000 + 24938
11 com.apple.iTunes 0x0000000108c97454 0x108c92000 + 21588
12 com.apple.iTunes 0x0000000108c97320 0x108c92000 + 21280
13 com.apple.iTunes 0x0000000108c94ac6 0x108c92000 + 10950
14 com.apple.CoreFoundation 0x00007fff99c683e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
15 com.apple.CoreFoundation 0x00007fff99c67f1f __CFRunLoopDoTimer + 1151
16 com.apple.CoreFoundation 0x00007fff99cd95aa __CFRunLoopDoTimers + 298
17 com.apple.CoreFoundation 0x00007fff99c236a5 __CFRunLoopRun + 1525
18 com.apple.CoreFoundation 0x00007fff99c22e75 CFRunLoopRunSpecific + 309
19 com.apple.HIToolbox 0x00007fff8de36a0d RunCurrentEventLoopInMode + 226
20 com.apple.HIToolbox 0x00007fff8de367b7 ReceiveNextEventCommon + 479
21 com.apple.HIToolbox 0x00007fff8de365bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
22 com.apple.AppKit 0x00007fff9128c24e _DPSNextEvent + 1434
23 com.apple.AppKit 0x00007fff9128b89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
24 com.apple.AppKit 0x00007fff9127f99c -[NSApplication run] + 553
25 com.apple.iTunes 0x00000001095cead0 0x108c92000 + 9685712
26 com.apple.iTunes 0x000000010900e7e0 0x108c92000 + 3655648
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8f673662 kevent64 + 10
1 libdispatch.dylib 0x00007fff97ea8421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff97ea8136 _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8f66ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f66dd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff99c23f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff99c23539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff99c22e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff99cd8811 CFRunLoopRun + 97
6 com.apple.mobiledevice 0x000000010ff15701 __thr_AMRegisterForCallbacks + 217
7 libdispatch.dylib 0x00007fff97ea628d _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff97ea8082 _dispatch_root_queue_drain + 326
9 libdispatch.dylib 0x00007fff97ea9177 _dispatch_worker_thread2 + 40
10 libsystem_pthread.dylib 0x00007fff92ac6ef8 _pthread_wqthread + 314
11 libsystem_pthread.dylib 0x00007fff92ac9fb9 start_wqthread + 13
Thread 3:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8f66ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f66dd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff99c23f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff99c23539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff99c22e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff99cd8811 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000108cadcab 0x108c92000 + 113835
7 com.apple.iTunes 0x0000000108c97c02 0x108c92000 + 23554
8 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8f672716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff92ac7c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x0000000108c96f1b 0x108c92000 + 20251
3 com.apple.iTunes 0x00000001091046eb 0x108c92000 + 4663019
4 com.apple.iTunes 0x0000000109104e1a 0x108c92000 + 4664858
5 com.apple.iTunes 0x0000000108c97c02 0x108c92000 + 23554
6 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8f6729aa __select + 10
1 com.apple.CoreFoundation 0x00007fff99c6fa03 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 6:: CoreAudioNotificationThread
0 libsystem_kernel.dylib 0x00007fff8f66ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f66dd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff99c23f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff99c23539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff99c22e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff99cd8811 CFRunLoopRun + 97
6 com.apple.iTunes 0x00000001091c316b 0x108c92000 + 5443947
7 com.apple.iTunes 0x0000000108c97c02 0x108c92000 + 23554
8 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 7:: TrackProcessor::ManagerThread
0 libsystem_kernel.dylib 0x00007fff8f672716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff92ac7c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x0000000108c96f1b 0x108c92000 + 20251
3 com.apple.iTunes 0x0000000108c96e75 0x108c92000 + 20085
4 com.apple.iTunes 0x0000000108ef711c 0x108c92000 + 2511132
5 com.apple.iTunes 0x0000000108ef70f3 0x108c92000 + 2511091
6 com.apple.iTunes 0x0000000108c97c02 0x108c92000 + 23554
7 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 8:: TrackProcessor::CooperativeProcessingFiber
0 libsystem_kernel.dylib 0x00007fff8f66ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f66dd18 mach_msg + 64
2 com.apple.iTunes 0x0000000108c96fe8 0x108c92000 + 20456
3 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8f671e02 __accept + 10
1 com.apple.iTunes 0x0000000109949e8d 0x108c92000 + 13336205
2 com.apple.iTunes 0x000000010992f7a1 0x108c92000 + 13227937
3 com.apple.iTunes 0x000000010992f6e4 0x108c92000 + 13227748
4 com.apple.iTunes 0x0000000108c97c02 0x108c92000 + 23554
5 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8f671e02 __accept + 10
1 com.apple.iTunes 0x0000000109949e8d 0x108c92000 + 13336205
2 com.apple.iTunes 0x000000010992f7a1 0x108c92000 + 13227937
3 com.apple.iTunes 0x000000010992f6e4 0x108c92000 + 13227748
4 com.apple.iTunes 0x0000000108c97c02 0x108c92000 + 23554
5 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8f66ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f66dd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff99c23f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff99c23539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff99c22e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff99cd8811 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000108cadcab 0x108c92000 + 113835
7 com.apple.iTunes 0x0000000108c97c02 0x108c92000 + 23554
8 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 12:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8f66ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f66dd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff99c23f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff99c23539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff99c22e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff99cd8811 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000108cadcab 0x108c92000 + 113835
7 com.apple.iTunes 0x0000000108c97c02 0x108c92000 + 23554
8 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 13:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8f66ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f66dd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff99c23f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff99c23539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff99c22e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff96598967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff9659876b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8f66ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f66dd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff99c23f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff99c23539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff99c22e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff9142c05e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8f66ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f66dd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff99c23f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff99c23539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff99c22e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff99cd8811 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000108cadcab 0x108c92000 + 113835
7 com.apple.iTunes 0x0000000108c97c02 0x108c92000 + 23554
8 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 16:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8f66ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f66dd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff99c23f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff99c23539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff99c22e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff99cd8811 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000108cadcab 0x108c92000 + 113835
7 com.apple.iTunes 0x0000000108c97c02 0x108c92000 + 23554
8 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8f66ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f66dd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff99c23f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff99c23539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff99c22e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff99cd8811 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000108cadcab 0x108c92000 + 113835
7 com.apple.iTunes 0x0000000108c97c02 0x108c92000 + 23554
8 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8f66ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f66dd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff99c23f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff99c23539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff99c22e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff99cd8811 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000108cadcab 0x108c92000 + 113835
7 com.apple.iTunes 0x0000000108c97c02 0x108c92000 + 23554
8 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8f6729aa __select + 10
1 com.apple.AirTrafficHost 0x00000001186a50de _readDictionary + 246
2 com.apple.AirTrafficHost 0x00000001186a5892 ATProcessLinkCopyMessageFromChild + 182
3 com.apple.AirTrafficHost 0x00000001186a463a ATHostConnectionReadMessage + 82
4 com.apple.iTunes 0x0000000109054cfc 0x108c92000 + 3943676
5 com.apple.iTunes 0x0000000108c97c02 0x108c92000 + 23554
6 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8f66ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f66dd18 mach_msg + 64
2 com.apple.iTunes 0x0000000108ca9598 0x108c92000 + 95640
3 com.apple.iTunes 0x0000000108ca92f8 0x108c92000 + 94968
4 com.apple.iTunes 0x0000000108caaa82 0x108c92000 + 100994
5 com.apple.iTunes 0x000000010904ed5e 0x108c92000 + 3919198
6 com.apple.iTunes 0x00000001093bf50d 0x108c92000 + 7525645
7 com.apple.iTunes 0x0000000108c9701a 0x108c92000 + 20506
8 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 21:: com.apple.coremedia.readcache
0 libsystem_kernel.dylib 0x00007fff8f672716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff92ac7c3b _pthread_cond_wait + 727
2 com.apple.CoreMedia 0x00007fff92150b56 WaitOnCondition + 11
3 com.apple.CoreMedia 0x00007fff9215096a FigSemaphoreWaitRelative + 133
4 com.apple.MediaToolbox 0x00007fff9753d38c 0x7fff97469000 + 869260
5 com.apple.CoreMedia 0x00007fff921514aa figThreadMain + 382
6 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8f672716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff92ac7c77 _pthread_cond_wait + 787
2 com.apple.iTunes 0x0000000108c96f58 0x108c92000 + 20312
3 com.apple.iTunes 0x0000000108d10f0f 0x108c92000 + 519951
4 com.apple.iTunes 0x0000000108d10ead 0x108c92000 + 519853
5 com.apple.iTunes 0x0000000108d10d1a 0x108c92000 + 519450
6 com.apple.iTunes 0x0000000108c97c02 0x108c92000 + 23554
7 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 23:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8f66ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f66dd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff99c23f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff99c23539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff99c22e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff99cd8811 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000108cadcab 0x108c92000 + 113835
7 com.apple.iTunes 0x0000000108c97c02 0x108c92000 + 23554
8 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 24:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8f66ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f66dd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff99c23f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff99c23539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff99c22e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff99cd8811 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000108cadcab 0x108c92000 + 113835
7 com.apple.iTunes 0x0000000108c97c02 0x108c92000 + 23554
8 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 25:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8f66ea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f66dd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff99c23f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff99c23539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff99c22e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff99cd8811 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000108cadcab 0x108c92000 + 113835
7 com.apple.iTunes 0x0000000108c97c02 0x108c92000 + 23554
8 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff8f672e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff92ac6f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff92ac9fb9 start_wqthread + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff8f672e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff92ac6f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff92ac9fb9 start_wqthread + 13
Thread 28:
0 libsystem_kernel.dylib 0x00007fff8f672716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff92ac7c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x0000000108c96f1b 0x108c92000 + 20251
3 com.apple.iTunes 0x0000000108c96e75 0x108c92000 + 20085
4 com.apple.iTunes 0x00000001092ff232 0x108c92000 + 6738482
5 com.apple.iTunes 0x0000000108fd9f08 0x108c92000 + 3440392
6 com.apple.iTunes 0x0000000108fd8b54 0x108c92000 + 3435348
7 com.apple.iTunes 0x0000000108fb0bea 0x108c92000 + 3271658
8 com.apple.iTunes 0x0000000108faccd8 0x108c92000 + 3255512
9 com.apple.iTunes 0x0000000108d10d9e 0x108c92000 + 519582
10 com.apple.iTunes 0x0000000108c97c02 0x108c92000 + 23554
11 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
12 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
13 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 29 Crashed:
0 com.apple.iTunes 0x0000000108daf6b3 0x108c92000 + 1169075
1 com.apple.iTunes 0x0000000108daef6e 0x108c92000 + 1167214
2 com.apple.iTunes 0x0000000108da7862 0x108c92000 + 1136738
3 com.apple.iTunes 0x0000000108da4306 0x108c92000 + 1123078
4 com.apple.iTunes 0x0000000108c9701a 0x108c92000 + 20506
5 libsystem_pthread.dylib 0x00007fff92ac5899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff92ac572a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff92ac9fc9 thread_start + 13
Thread 29 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010a70b6b8 rcx: 0x00000000000063d0 rdx: 0x0000000052e48491
rdi: 0x0000000000000000 rsi: 0x000000000000063d rbp: 0x000000010b35ae40 rsp: 0x000000010b35adb0
r8: 0x00000000000007ff r9: 0x0000000000004ca5 r10: 0x0000000052e48491 r11: 0x0000000052e481bf
r12: 0x00007fcd6b561778 r13: 0x0000600001e71d00 r14: 0x000000010a70b6b8 r15: 0x000060000084eca0
rip: 0x0000000108daf6b3 rfl: 0x0000000000010206 cr2: 0x0000000000000020
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x108c92000 - 0x10a3ecfef com.apple.iTunes (11.2.2 - 11.2.2) <E7A40F98-7562-3CA6-9575-16553270FB97> /Applications/iTunes.app/Contents/MacOS/iTunes
0x10a7dd000 - 0x10a85dff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <346D1F7E-A1E7-3A53-9DEF-3D22885079C8> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x10a8e5000 - 0x10a910ff7 com.apple.avfoundationcf (2.0 - 138.2) <51DDFF2A-EEE3-327F-996B-A53954E7E23E> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x10a94e000 - 0x10ac8bfef com.apple.iad.iAdCore (1.0 - 1) <DEC4133E-928D-38FF-8207-F9BC3D79A372> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x10ad68000 - 0x10ad6cfff com.apple.agl (3.2.3 - AGL-3.2.3) <9851E4CC-DA6B-3AF4-9B06-61BAC289572D> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10ad75000 - 0x10ad78fff com.apple.iPod (1.7 - 20) <9B9FD104-A8EE-3884-8610-B06700AC344E> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x10ad82000 - 0x10b0aeff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
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0x7fff90f45000 - 0x7fff90f4effd com.apple.CommonAuth (4.0 - 2.0) <32BA436F-6319-3A0B-B5D2-2EB75FF36B5B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff90f4f000 - 0x7fff90f56fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff90f57000 - 0x7fff90fa9fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff90fdc000 - 0x7fff90feefff com.apple.login (3.0 - 3.0) <8342C3B7-8363-36BE-B5B6-CD81166AEC24> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
0x7fff9105a000 - 0x7fff9106bff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff9106c000 - 0x7fff9107bff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff9107c000 - 0x7fff91182ff7 com.apple.ImageIO.framework (3.3.0 - 1043) <C4ADE5B1-A540-34E1-A043-118185489C9D> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff91239000 - 0x7fff9125dfff com.apple.quartzfilters (1.8.0 - 1.7.0) <39C08086-9866-372F-9420-81F5689149DF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff9125e000 - 0x7fff91267ff7 libcldcpuengine.dylib (2.3.58) <E3A84FEC-4060-39C2-A469-159A443D2B6D> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x7fff91268000 - 0x7fff91ddeff7 com.apple.AppKit (6.9 - 1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff91ddf000 - 0x7fff91de8fff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff91df1000 - 0x7fff91f32fff com.apple.QTKit (7.7.3 - 2826.19) <E634E6EC-2C7A-3F86-997B-CFC5D9F89E6B> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff91f33000 - 0x7fff920d3ff7 GLEngine (9.6.1) <28300FBD-E3B2-35D2-BB54-77DCE62FC371> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundl e/GLEngine
0x7fff920d4000 - 0x7fff9212dfff libTIFF.dylib (1043) <D7CAE68F-6087-3B40-9CB8-EC6DB47BF877> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff9212e000 - 0x7fff92177fff com.apple.CoreMedia (1.0 - 1273.54) <CAB7303A-9AB2-317A-99C3-BEAA8AE8764B> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff92178000 - 0x7fff92193fff com.apple.DistributionKit (700 - 846) <E4562C9C-9367-3C8E-87C2-80C6C0C7B187> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
0x7fff92194000 - 0x7fff92194fff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff92195000 - 0x7fff92199ff7 libGIF.dylib (1043) <AF0FE71A-27AB-31E0-8CEA-BC0BF2091FA8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff9219a000 - 0x7fff921d8ff7 libGLImage.dylib (9.6.1) <5E02B38C-9F36-39BE-8746-724F0D8BBFC0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff921d9000 - 0x7fff92433ff9 com.apple.security (7.0 - 55471.14.8) <EA03E140-2509-3A07-8440-2DC97C0D478B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff92434000 - 0x7fff92435fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff92436000 - 0x7fff9244dfff com.apple.PackageKit.PackageUIKit (3.0 - 332) <419D2A01-3A7A-3EB4-B4E5-55DEEB786572> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
0x7fff9244e000 - 0x7fff925a2ff3 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <69B273E8-5A8E-3FC7-B807-C16B657662FE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff925a3000 - 0x7fff925aefff libGL.dylib (9.6.1) <4B65BF9F-F34A-3CD1-94E8-DB26DAA0A59D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff925af000 - 0x7fff925c8ff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff92604000 - 0x7fff9263cff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff9263d000 - 0x7fff926a3fff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff926a4000 - 0x7fff926bfff7 libPng.dylib (1043) <23D2DAB7-C9A9-392F-989A-871E89E7751D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff926c0000 - 0x7fff92878ffb libicucore.A.dylib (511.34) <616A65D6-3F20-3EAB-8CA8-273AD890261C> /usr/lib/libicucore.A.dylib
0x7fff92879000 - 0x7fff928e0ff7 com.apple.CoreUtils (2.0 - 200.34.4) <E53B97FE-E067-33F6-A9C1-D4EC2A20FB9F> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff9295d000 - 0x7fff929e9ff7 com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff929ea000 - 0x7fff929ebfff libsystem_sandbox.dylib (278.11.1) <0D0B13EA-6B7A-3AC8-BE60-B548543BEB77> /usr/lib/system/libsystem_sandbox.dylib
0x7fff929ec000 - 0x7fff929eefff com.apple.loginsupport (1.0 - 1) <4FBB283B-5BBD-3918-AC89-3A7286CFA145> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x7fff929ef000 - 0x7fff92a3cff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff92a3d000 - 0x7fff92a4dffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff92a4e000 - 0x7fff92a7dfd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff92ac4000 - 0x7fff92acbff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff92b27000 - 0x7fff92b27fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff92bbb000 - 0x7fff92bd2ffa libAVFAudio.dylib (32.2) <52DA516B-DE79-322C-9E1B-2658019289D7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff93323000 - 0x7fff93334ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff93335000 - 0x7fff9333dff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff9333e000 - 0x7fff93340fff libCVMSPluginSupport.dylib (9.6.1) <FB37F4C4-1E84-3349-BB03-92CA0A5F6837> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff93341000 - 0x7fff93425fff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff9342c000 - 0x7fff9350bfff libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EWhen you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
☞ Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
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