ITunes crashes when importing/ripping from CD

Question

This has been a niggling, occasional problem in the last months that is now consistent.
I cannot get iTunes on my W2K computer to import/rip from a CD. When I try, the progress bar shows no progress for many minutes (even if I request to just import one song), and then one of the following happens:
- iTunes quits
- the computer locks up
- I get a blue screen with very little info
Any ideas? I get this issue with either drive: my CD-ROM and my DVD burner. I'm considering completely uninstalling and reinstalling both iTunes and Quicktime, and doing the same for each of my CD drives.
Thanks!
Keith.
  Windows 2000   Soyo K7-VME mobo, 1.5 GB PC2700 RAM

Answer 1

- I get a blue screen with very little info
if you still get the blue screen after trying those
troubleshooting suggestions, could you let us know
what numerical and text codes are you getting with
it? (ie 0x[zeros/letters/numbers]
CAPSANDUNDERSCORES)
if the blue screen mentions a specific file, let us
know what that is called too. (exact spelling,
please.)
here's a reference on the sorts of things i'm asking
about:
Troubleshooti
ng Windows Stop Messages
if you're just seeing a "flash" of a blue screen, we
can use this technique to make hidden blue screens
appear for us:
1) Open your system control panel (Start->Control
Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's
"Settings" button
4) Verify that under "System Failure" the
"Automatically restart" checkbox is not checked.
Thanks b noir, if I see it again, I'll save it. They're of the ilk of referencing an invalid memory address.
I may not get that far though. On a whim, I checked to see if iTunes could even play the CDs - it can't. It indicates that it's playing, but the progress bar is still. There is also no sound.
I verified with the little CD player that comes with Windows. it too has the same problem on the same tracks (the problem gets worse as you go further into the CD). This is true for both my CD-ROM, and my Lightscribe DVD burner. With that, it sounds to me like a system problem that an iTunes fix can't solve.
I have no idea where to go, 'cept for uninstalling and reinstalling the drives. Sounds to me like I'm reloading Windows. High time, as I've been running this installation for over 3 years.
Cheers
Keith.
iMac 333 w/ Harmoni 600 Mac OS X (10.2.x)