Itunes crashing when i try to open it

I've been trying to open itunes lately, and i keep getting the same result:  i click the icon, it bounces for a while, the i get a window telling me that it quit unexpectedly.  i try relaunching and resetting the program, but to no avail.

Try removing the Genius database.  In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.

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  • Itunes crashes when i try to open it or open in safe mode

    For the last week or so, itunes has been crashing when I try to open it.  I've also tried opening in safe mode by holding down the shift and the control key and it never gets into safe mode, it still just quits.
    I need to sync my iphone, ipad, and ipod. Not to mention download material from the store.
    thanks,
    Joan

    Hi Lindseyeb!
    I have an article for you that can help you troubleshoot this installation of iTunes:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Thanks for using the Apple Support Communities!
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    Braden

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    Hi. I downloaded the new iTunes update and when I try to open iTunes it Updates My iTunes Library and when it's 3/4ths of the way through updating iTunes freezes and then closes. What should I do.

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  • TS1424 iTunes crashes when I try to open the store

    I have the latest iTunes installed on my WinXPsystem. When I try to connect to the iTunes store, iTunes crashes. Tried to re-install an older version, but the result is the same. Impossible to open the store.

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  • ITunes crashes when I try to open iTunes

    I have a Dell Dimension 310 with Windows Media Center.
    Heres all of it was said in the message I get...
    iTunes has encountered a problem and needs to close. We are sorry for your inconvenience.
    If you were in the middle of something,the information you were working on might be lost.
    Please tell Microsoft about this problem. We have created an error report that you can send to us. We will treat this report as confidental and anonymous.
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    Can you get a QuickTime standalone install to work?
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  • Itunes crash when i try to open the application tab

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    Hi there elmtm,
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    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
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  • ITunes crashes when I try to open it

    I've tried everything I know to do and nothing is helping. Please help!

    Hi Lindseyeb!
    I have an article for you that can help you troubleshoot this installation of iTunes:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
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  • Itunes crashes when I try to authorise PC for Itunes match

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    If you're running iTunes 6.0.5, I would need the crash log to figure out why you're crashing.
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    Thanks!
    Here's some other information:
    Process:    
    Finder [4664]
    Path:       
    /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
    Identifier: 
    com.apple.finder
    Version:    
    10.9.2 (10.9.2)
    Build Info: 
    Finder_FE-885002006000000~2
    Code Type:  
    X86-64 (Native)
    Parent Process:  launchd [151]
    Responsible:
    Finder [4664]
    Date/Time:  
    2014-04-23 15:55:21.996 -0500
    OS Version: 
    Mac OS X 10.9.2 (13C64)
    Report Version:  11
    Crashed Thread:  3  Dispatch queue: TFSVolumeInfo::GetSyncGCDQueue
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    VM Regions Near 0:
    -->
        __TEXT                 0000000107b70000-000000010803f000 [ 4924K] r-x/rwx SM=COW  /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   com.apple.Foundation              0x00007fff8cc611ba DYLD-STUB$$CFDateFormatterCreateStringWithDate + 0
    1   com.apple.finder                  0x0000000107e41081 0x107b70000 + 2953345
    2   com.apple.AppKit                  0x00007fff819c0265 -[NSCell _formatObjectValue:invalid:] + 186
    3   com.apple.AppKit                  0x00007fff81a59a67 -[NSCell stringValue] + 146
    4   com.apple.finder                  0x0000000107c73dcb 0x107b70000 + 1064395
    5   com.apple.finder                  0x0000000107c58e5f 0x107b70000 + 953951
    6   com.apple.AppKit                  0x00007fff81a54ab4 -[NSTableView(NSTableViewViewBased) makeViewForTableColumn:row:] + 77
    7   com.apple.AppKit                  0x00007fff81a53de7 -[NSTableRowData _addViewToRowView:atColumn:row:] + 305
    Don't know if any of this helps or not...
    Message was edited by: retired170

    Here's some other information:
    Process:    
    Finder [4664]
    Path:       
    /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
    Identifier: 
    com.apple.finder
    Version:    
    10.9.2 (10.9.2)
    Build Info: 
    Finder_FE-885002006000000~2
    Code Type:  
    X86-64 (Native)
    Parent Process:  launchd [151]
    Responsible:
    Finder [4664]
    Date/Time:  
    2014-04-23 15:55:21.996 -0500
    OS Version: 
    Mac OS X 10.9.2 (13C64)
    Report Version:  11
    Crashed Thread:  3  Dispatch queue: TFSVolumeInfo::GetSyncGCDQueue
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    VM Regions Near 0:
    -->
        __TEXT                 0000000107b70000-000000010803f000 [ 4924K] r-x/rwx SM=COW  /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   com.apple.Foundation              0x00007fff8cc611ba DYLD-STUB$$CFDateFormatterCreateStringWithDate + 0
    1   com.apple.finder                  0x0000000107e41081 0x107b70000 + 2953345
    2   com.apple.AppKit                  0x00007fff819c0265 -[NSCell _formatObjectValue:invalid:] + 186
    3   com.apple.AppKit                  0x00007fff81a59a67 -[NSCell stringValue] + 146
    4   com.apple.finder                  0x0000000107c73dcb 0x107b70000 + 1064395
    5   com.apple.finder                  0x0000000107c58e5f 0x107b70000 + 953951
    6   com.apple.AppKit                  0x00007fff81a54ab4 -[NSTableView(NSTableViewViewBased) makeViewForTableColumn:row:] + 77
    7   com.apple.AppKit                  0x00007fff81a53de7 -[NSTableRowData _addViewToRowView:atColumn:row:] + 305
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  • Speedgrade crashes when I try to open project! Projects won't Direct Link from Premiere either.

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    Path:            /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/MacOS/sgmacosx
    Identifier:      adobe.SpeedGrade
    Version:         8.0.0 (8.0.0)
    Build Info:      Adobe SpeedGrade CC 2014-0~141
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [135]
    Responsible:     sgmacosx [3186]
    User ID:         501
    Date/Time:       2014-06-23 14:29:22.365 -0700
    OS Version:      Mac OS X 10.9.3 (13D65)
    Report Version:  11
    Anonymous UUID:  8BFF6EBC-81CF-942C-5950-AB80F0F71196
    Sleep/Wake UUID: 677DE7FE-5EA1-424E-B532-353AD4FDA3DF
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0xfffffffffffffff0
    VM Regions Near 0xfffffffffffffff0:
    --> shared memory          00007fffffeba000-00007fffffebb000 [    4K] r-x/r-x SM=SHM
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib         0x00007fff8cffe292 __kill + 10
    1   com.adobe.dvacore.framework   0x0000000102ccaf2a (anonymous namespace)::SignalHandler(int, __siginfo*, void*) + 410
    2   libsystem_platform.dylib       0x00007fff90e755aa _sigtramp + 26
    3   libc++abi.dylib               0x00007fff942b1a13 __dynamic_cast + 41
    4   com.apple.opencl               0x00007fff8854a455 0x7fff8853e000 + 50261
    5   com.apple.opencl               0x00007fff885594b7 0x7fff8853e000 + 111799
    6   com.apple.opencl               0x00007fff885593eb clSetKernelArg + 70
    7   com.adobe.GPUFoundation.framework 0x0000000106d7833f void boost::fusion::detail::for_each_dispatch<boost::fusion::zip_view<boost::fusion::vector2<b oost::function_types::parameter_types<void (*)(float4 const*, int, GF::DevicePixelFormat, float4*, int, GF::DevicePixelFormat, int, int, int), boost::add_reference<mpl_::arg<-1> > > const&, boost::fusion::list<float4 const*, int, dvamediatypes::PixelFormat, float4*, int, dvamediatypes::PixelFormat, int, int, bool, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_> const&> > const, GF::PushArgument, boost::fusion::forward_traversal_tag>(boost::fusion::zip_view<boost::fusion::vector2<boos t::function_types::parameter_types<void (*)(float4 const*, int, GF::DevicePixelFormat, float4*, int, GF::DevicePixelFormat, int, int, int), boost::add_reference<mpl_::arg<-1> > > const&, boost::fusion::list<float4 const*, int, dvamediatypes::PixelFormat, float4*, int, dvamediatypes::PixelFormat, int, int, bool, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_> const&> > const&, GF::PushArgument const&, boost::fusion::forward_traversal_tag) + 79
    8   com.adobe.GPUFoundation.framework 0x0000000106d781ad int GF::InvokeKernel<void (*)(float4 const*, int, GF::DevicePixelFormat, float4*, int, GF::DevicePixelFormat, int, int, int), boost::fusion::list<float4 const*, int, dvamediatypes::PixelFormat, float4*, int, dvamediatypes::PixelFormat, int, int, bool, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_> >(boost::shared_ptr<GF::Device> const&, void*, void (*)(float4 const*, int, GF::DevicePixelFormat, float4*, int, GF::DevicePixelFormat, int, int, int), dim3, dim3, boost::fusion::list<float4 const*, int, dvamediatypes::PixelFormat, float4*, int, dvamediatypes::PixelFormat, int, int, bool, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_, boost::fusion::void_> const&) + 125
    9   com.adobe.GPUFoundation.framework 0x0000000106d75469 GF::PixelFormatConvert(boost::shared_ptr<GF::Device> const&, void const*, int, dvamediatypes::PixelFormat, void*, int, dvamediatypes::PixelFormat, int, int, dvamediatypes::RenderQuality, bool, boost::shared_ptr<dvacore::utility::RecycledMemory const> const&) + 23257
    10  com.adobe.GPUFoundation.framework 0x0000000106d8e595 GF::ConvertFrame(ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame> const&, dvamediatypes::RenderQuality) + 1301
    11  sgmacosx                       0x0000000100428708 CIrOpenGLCompositingEngine::COperand::bBindToTexture(CIrPoint const&, unsigned int, bool) + 2266
    12  sgmacosx                       0x0000000100425411 CIrOpenGLCompositingEngine::COperator::bRender(double, double, CIrList<CIrOpenGLCompositingEngine::COperandInstance>*, bool, bool, CIrTransformationMesh const*, bool) + 2387
    13  sgmacosx                       0x0000000100422fd1 CIrOpenGLCompositingEngine::bRender(CIrString const&, IIrCompDataProvider const*, CIrPoint const&, CIrPoint const&, CIrRect const&, CIrFrameBuffer*, CIrFrameBufferObject*, CIrOpenGLContext*, bool, bool, bool, double) + 20091
    14  sgmacosx                       0x0000000100417ba6 CIrOpenGLBlitter::BlitSingle(unsigned int, CIrRect const*) + 5800
    15  sgmacosx                       0x000000010024e9ee CIrBlitter::DrawBackground(CIrRect const*) + 304
    16  sgmacosx                       0x000000010024efad CIrBlitter::DrawWindow(CIrWindow*, CIrPoint const&, CIrRect const&, bool) + 809
    17  sgmacosx                       0x000000010024f00d CIrBlitter::DrawWindow(CIrWindow*, CIrPoint const&, CIrRect const&, bool) + 905
    18  sgmacosx                       0x000000010024f00d CIrBlitter::DrawWindow(CIrWindow*, CIrPoint const&, CIrRect const&, bool) + 905
    19  sgmacosx                       0x000000010024e6fd CIrBlitter::Blit(bool) + 841
    20  sgmacosx                       0x000000010044307a CIrosApp::ScreenUpdate(CIrList<IIrCompDataProvider const> const*, bool) + 212
    21  sgmacosx                       0x0000000100440bbf CIrosApp::CommandLoop() + 3275
    22  sgmacosx                       0x000000010043fb9e CIrosApp::iDoRun() + 3978
    23  sgmacosx                       0x000000010001ead2 main + 98
    24  sgmacosx                       0x0000000100003744 start + 52
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib         0x00007fff8cfff662 kevent64 + 10
    1   libdispatch.dylib             0x00007fff8951b421 _dispatch_mgr_invoke + 239
    2   libdispatch.dylib             0x00007fff8951b136 _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib         0x00007fff8cffee6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff8fbfaf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff8fbfdfb9 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib         0x00007fff8cffee6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff8fbfaf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff8fbfdfb9 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib         0x00007fff8cffee6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff8fbfaf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff8fbfdfb9 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib         0x00007fff8cffaa1a mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff8cff9d18 mach_msg + 64
    2   com.apple.CoreFoundation       0x00007fff92648fc5 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation       0x00007fff926485e9 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation       0x00007fff92647f25 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation       0x00007fff926fd811 CFRunLoopRun + 97
    6   com.adobe.dvacore.framework   0x0000000102ba8019 dvacore::threads::RunPlatformEventLoop() + 89
    7   com.adobe.dvacore.framework   0x0000000102bab0f8 dvacore::threads::(anonymous namespace)::EventLoopExecutor::EventLoopMain(dvacore::threads::SyncPoint&) + 216
    8   com.adobe.dvacore.framework   0x0000000102ba7a5c boost::function0<void>::operator()() const + 28
    9   com.adobe.dvacore.framework   0x0000000102bb4523 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
    10  com.adobe.boost_threads.framework 0x0000000102aaadba thread_proxy + 186
    11  libsystem_pthread.dylib       0x00007fff8fbf9899 _pthread_body + 138
    12  libsystem_pthread.dylib       0x00007fff8fbf972a _pthread_start + 137
    13  libsystem_pthread.dylib       0x00007fff8fbfdfc9 thread_start + 13
    Thread 6:
    0   libsystem_kernel.dylib         0x00007fff8cfff64a kevent + 10
    1   com.adobe.dvatransport.framework 0x00000001031774fc boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 236
    2   com.adobe.dvatransport.framework 0x00000001031771a7 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 375
    3   com.adobe.dvatransport.framework 0x0000000103176d18 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 552
    4   com.adobe.dvatransport.framework 0x0000000103166157 SkyConnectionEnv::MainLoop() + 167
    5   com.adobe.dvatransport.framework 0x0000000103165c09 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
    6   com.adobe.boost_threads.framework 0x0000000102aaadba thread_proxy + 186
    7   libsystem_pthread.dylib       0x00007fff8fbf9899 _pthread_body + 138
    8   libsystem_pthread.dylib       0x00007fff8fbf972a _pthread_start + 137
    9   libsystem_pthread.dylib       0x00007fff8fbfdfc9 thread_start + 13
    Thread 7:
    0   libsystem_kernel.dylib         0x00007fff8cffea3a __semwait_signal + 10
    1   libsystem_c.dylib             0x00007fff91cfedc0 nanosleep + 200
    2   sgmacosx                       0x000000010037919e CIrFrameCache::ThreadFunction() + 716
    3   sgmacosx                       0x00000001005f846e CIrThread::ThreadCallback() + 22
    4   sgmacosx                       0x00000001005f843d CIrThread::pThreadCallback(void*) + 9
    5   libsystem_pthread.dylib       0x00007fff8fbf9899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff8fbf972a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff8fbfdfc9 thread_start + 13
    Thread 8:
    0   libsystem_kernel.dylib         0x00007fff8cffdf22 __connect + 10
    1   sgmacosx                       0x0000000100599e50 CIrSocket::poConnectToRemote(CIrString, int, bool) + 190
    2   sgmacosx                       0x000000010059c4ee CIrSocketFiFoConnection::CConnectRemote::OnPrologue(CIrSocketFiFoConnection*) + 86
    3   sgmacosx                       0x000000010059c228 CIrSocketFiFoConnection::ThreadFunction() + 50
    4   sgmacosx                       0x00000001005f846e CIrThread::ThreadCallback() + 22
    5   sgmacosx                       0x00000001005f843d CIrThread::pThreadCallback(void*) + 9
    6   libsystem_pthread.dylib       0x00007fff8fbf9899 _pthread_body + 138
    7   libsystem_pthread.dylib       0x00007fff8fbf972a _pthread_start + 137
    8   libsystem_pthread.dylib       0x00007fff8fbfdfc9 thread_start + 13
    Thread 9:
    0   libsystem_kernel.dylib         0x00007fff8cffea3a __semwait_signal + 10
    1   libsystem_c.dylib             0x00007fff91cfedc0 nanosleep + 200
    2   sgmacosx                       0x00000001004ea1cd CIrRIServer::ThreadFunction() + 521
    3   sgmacosx                       0x00000001005f846e CIrThread::ThreadCallback() + 22
    4   sgmacosx                       0x00000001005f843d CIrThread::pThreadCallback(void*) + 9
    5   libsystem_pthread.dylib       0x00007fff8fbf9899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff8fbf972a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff8fbfdfc9 thread_start + 13
    Thread 10:
    0   libsystem_kernel.dylib         0x00007fff8cffe716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8fbfbc3b _pthread_cond_wait + 727
    2   com.adobe.dvacore.framework   0x0000000102b800db boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 139
    3   com.adobe.dvacore.framework   0x0000000102b7fe48 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 552
    4   com.adobe.dvacore.framework   0x0000000102b7fc0a boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42
    5   com.adobe.dvatransport.framework 0x0000000103177bb3 boost_asio_detail_posix_thread_function + 19
    6   libsystem_pthread.dylib       0x00007fff8fbf9899 _pthread_body + 138
    7   libsystem_pthread.dylib       0x00007fff8fbf972a _pthread_start + 137
    8   libsystem_pthread.dylib       0x00007fff8fbfdfc9 thread_start + 13
    Thread 11:
    0   libsystem_kernel.dylib         0x00007fff8cffe716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8fbfbc3b _pthread_cond_wait + 727
    2   com.apple.CoreServices.CarbonCore 0x00007fff8b42c800 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore 0x00007fff8b42c9ff TSWaitOnConditionTimedRelative + 172
    4   com.apple.CoreServices.CarbonCore 0x00007fff8b3fd145 MPWaitOnQueue + 192
    5   com.adobe.dvacore.framework   0x0000000102bb964d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
    6   com.adobe.dvacore.framework   0x0000000102bb75b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
    7   com.adobe.dvacore.framework   0x0000000102ba7a5c boost::function0<void>::operator()() const + 28
    8   com.adobe.dvacore.framework   0x0000000102bb4523 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
    9   com.adobe.boost_threads.framework 0x0000000102aaadba thread_proxy + 186
    10  libsystem_pthread.dylib       0x00007fff8fbf9899 _pthread_body + 138
    11  libsystem_pthread.dylib       0x00007fff8fbf972a _pthread_start + 137
    12  libsystem_pthread.dylib       0x00007fff8fbfdfc9 thread_start + 13
    Thread 12:
    0   libsystem_kernel.dylib         0x00007fff8cffe716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8fbfbc3b _pthread_cond_wait + 727
    2   com.apple.CoreServices.CarbonCore 0x00007fff8b42c800 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore 0x00007fff8b42c9ff TSWaitOnConditionTimedRelative + 172
    4   com.apple.CoreServices.CarbonCore 0x00007fff8b3fd145 MPWaitOnQueue + 192
    5   com.adobe.dvacore.framework   0x0000000102bb964d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
    6   com.adobe.dvacore.framework   0x0000000102bb75b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
    7   com.adobe.dvacore.framework   0x0000000102ba7a5c boost::function0<void>::operator()() const + 28
    8   com.adobe.dvacore.framework   0x0000000102bb4523 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
    9   com.adobe.boost_threads.framework 0x0000000102aaadba thread_proxy + 186
    10  libsystem_pthread.dylib       0x00007fff8fbf9899 _pthread_body + 138
    11  libsystem_pthread.dylib       0x00007fff8fbf972a _pthread_start + 137
    12  libsystem_pthread.dylib       0x00007fff8fbfdfc9 thread_start + 13
    Thread 13:
    0   libsystem_kernel.dylib         0x00007fff8cffe716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8fbfbc3b _pthread_cond_wait + 727
    2   com.apple.CoreServices.CarbonCore 0x00007fff8b42c800 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore 0x00007fff8b42c9ff TSWaitOnConditionTimedRelative + 172
    4   com.apple.CoreServices.CarbonCore 0x00007fff8b3fd145 MPWaitOnQueue + 192
    5   com.adobe.dvacore.framework   0x0000000102bb964d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
    6   com.adobe.dvacore.framework   0x0000000102bb75b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
    7   com.adobe.dvacore.framework   0x0000000102ba7a5c boost::function0<void>::operator()() const + 28
    8   com.adobe.dvacore.framework   0x0000000102bb4523 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
    9   com.adobe.boost_threads.framework 0x0000000102aaadba thread_proxy + 186
    10  libsystem_pthread.dylib       0x00007fff8fbf9899 _pthread_body + 138
    11  libsystem_pthread.dylib       0x00007fff8fbf972a _pthread_start + 137
    12  libsystem_pthread.dylib       0x00007fff8fbfdfc9 thread_start + 13
    Thread 14:
    0   libsystem_kernel.dylib         0x00007fff8cffea3a __semwait_signal + 10
    1   libsystem_c.dylib             0x00007fff91cfedc0 nanosleep + 200
    2   sgmacosx                       0x00000001005dfb1e CIrTangentDevices::ThreadFunction() + 196
    3   sgmacosx                       0x00000001005f846e CIrThread::ThreadCallback() + 22
    4   sgmacosx                       0x00000001005f843d CIrThread::pThreadCallback(void*) + 9
    5   libsystem_pthread.dylib       0x00007fff8fbf9899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff8fbf972a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff8fbfdfc9 thread_start + 13
    Thread 15:
    0   libsystem_kernel.dylib         0x00007fff8cffee6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff8fbfaf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff8fbfdfb9 start_wqthread + 13
    Thread 16:
    0   libsystem_kernel.dylib         0x00007fff8cffee6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff8fbfaf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff8fbfdfb9 start_wqthread + 13
    Thread 17:
    0   libsystem_kernel.dylib         0x00007fff8cffea3a __semwait_signal + 10
    1   libsystem_c.dylib             0x00007fff91cfedc0 nanosleep + 200
    2   sgmacosx                       0x0000000100379edf CIrFrameCache::CTicketLoader::ThreadFunction() + 121
    3   sgmacosx                       0x00000001005f846e CIrThread::ThreadCallback() + 22
    4   sgmacosx                       0x00000001005f843d CIrThread::pThreadCallback(void*) + 9
    5   libsystem_pthread.dylib       0x00007fff8fbf9899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff8fbf972a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff8fbfdfc9 thread_start + 13
    Thread 18:
    0   libsystem_kernel.dylib         0x00007fff8cffea3a __semwait_signal + 10
    1   libsystem_c.dylib             0x00007fff91cfedc0 nanosleep + 200
    2   sgmacosx                       0x0000000100379edf CIrFrameCache::CTicketLoader::ThreadFunction() + 121
    3   sgmacosx                       0x00000001005f846e CIrThread::ThreadCallback() + 22
    4   sgmacosx                       0x00000001005f843d CIrThread::pThreadCallback(void*) + 9
    5   libsystem_pthread.dylib       0x00007fff8fbf9899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff8fbf972a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff8fbfdfc9 thread_start + 13
    Thread 19:
    0   libsystem_kernel.dylib         0x00007fff8cffea3a __semwait_signal + 10
    1   libsystem_c.dylib             0x00007fff91cfedc0 nanosleep + 200
    2   sgmacosx                       0x0000000100379edf CIrFrameCache::CTicketLoader::ThreadFunction() + 121
    3   sgmacosx                       0x00000001005f846e CIrThread::ThreadCallback() + 22
    4   sgmacosx                       0x00000001005f843d CIrThread::pThreadCallback(void*) + 9
    5   libsystem_pthread.dylib       0x00007fff8fbf9899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff8fbf972a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff8fbfdfc9 thread_start + 13
    Thread 20:
    0   libsystem_kernel.dylib         0x00007fff8cffea3a __semwait_signal + 10
    1   libsystem_c.dylib             0x00007fff91cfedc0 nanosleep + 200
    2   sgmacosx                       0x0000000100379edf CIrFrameCache::CTicketLoader::ThreadFunction() + 121
    3   sgmacosx                       0x00000001005f846e CIrThread::ThreadCallback() + 22
    4   sgmacosx                       0x00000001005f843d CIrThread::pThreadCallback(void*) + 9
    5   libsystem_pthread.dylib       0x00007fff8fbf9899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff8fbf972a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff8fbfdfc9 thread_start + 13
    Thread 21:
    0   libsystem_kernel.dylib         0x00007fff8cffee6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff8fbfaf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff8fbfdfb9 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x000000000000000b  rcx: 0x00007fff5fbfb988  rdx: 0x0000000000000000
      rdi: 0x0000000000000c72  rsi: 0x000000000000000b  rbp: 0x00007fff5fbfb9d0  rsp: 0x00007fff5fbfb988
       r8: 0x0000000000000040   r9: 0x00007fff5fbfb900  r10: 0x0000000000000000  r11: 0x0000000000000206
      r12: 0x0000000000000000  r13: 0x0000000000000040  r14: 0x00007fff5fbfbe78  r15: 0x00007fff5fbfbe10
      rip: 0x00007fff8cffe292  rfl: 0x0000000000000206  cr2: 0xfffffffffffffff0
    Logical CPU:     0
    Error Code:      0x02000025
    Trap Number:     133
    Binary Images:
           0x100000000 -        0x100ae7ff7 +sgmacosx (???) <91D1FAE7-D645-35AA-A07D-D78C1FADF56C> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/MacOS/sgmacosx
           0x1016da000 -        0x101937ff7 +QtCore (4.6) <CE0DF6D7-6F83-1ED7-6411-7AF7FB2FD394> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/QtCore.framework/Versions/4/QtCore
           0x1019c6000 -        0x1022effef +QtGui (4.6) <782E276D-EE76-98E5-FA48-0EFA1DF29A3F> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/QtGui.framework/Versions/4/QtGui
           0x102571000 -        0x10261eff7 +QtOpenGL (4.6) <5D09ECAB-1980-65F5-85CB-3D6EF915A208> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/QtOpenGL.framework/Versions/4/QtOpenGL
           0x10265c000 -        0x102728fef +QtNetwork (4.6) <F0DB9B5B-B832-0E7D-7C5C-0D05CD42EC9C> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/QtNetwork.framework/Versions/4/QtNetwork
           0x102768000 -        0x1027a4fef +QtXml (4.6) <0D38C829-B350-F496-1690-03A16BA953E3> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/QtXml.framework/Versions/4/QtXml
           0x1027bd000 -        0x1027c1fff  com.apple.agl (3.2.3 - AGL-3.2.3) <9851E4CC-DA6B-3AF4-9B06-61BAC289572D> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
           0x1027c8000 -        0x1028c1fff +com.adobe.amtlib (8.0.0.68 - 8.0.0.68) <D3641035-0C73-3572-BB1B-2D2FBC7268F4> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
           0x1028d4000 -        0x102943ff7 +com.adobe.adobe_caps (adobe_caps 7.0.0.21 - 7.0.0.21) <CE3C6356-9EE2-3B88-8261-8612A0743F56> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
           0x10294e000 -        0x102987ff7 +com.adobe.pip (7.2.1.3399) <9E80366E-2A40-34CA-AAE3-2CA50F5F8505> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
           0x102991000 -        0x102a1dfff +com.adobe.headlights.LogSessionFramework (7.2.1.3399) <4D4A32E1-2B7F-34AC-A310-B842CABE6080> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
           0x102a64000 -        0x102a77ff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
           0x102a81000 -        0x102a83fff +com.adobe.boost_system.framework (8.0.0 - 8.0.0.0) <0BFBB9DE-2FBB-3C53-83A5-78CB9CE69BF7> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
           0x102a8c000 -        0x102a92fff +com.adobe.boost_date_time.framework (8.0.0 - 8.0.0.0) <E189C45A-E466-3986-A066-7F5FA72BF848> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
           0x102aa9000 -        0x102ab7fff +com.adobe.boost_threads.framework (8.0.0 - 8.0.0.0) <E33B3F2F-93E6-3E16-A3A6-644564AA819E> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
           0x102ad6000 -        0x102d65fff +com.adobe.dvacore.framework (8.0.0 - 8.0.0.0) <03241185-CBD1-3B3F-A262-6F376410C895> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
           0x102fbb000 -        0x102feafff +com.adobe.dvamediatypes.framework (8.0.0 - 8.0.0.0) <881F4B60-5BF0-3885-86B2-32850F60B76B> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/dvamediatypes.framework/Versions/A/dvamediatypes
           0x10301e000 -        0x103022ff7 +com.adobe.PRM.framework (8.0.0 - 8.0.0.141) <CEB18B59-8563-3F1F-A756-3DF191FD4701> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/PRM.framework/Versions/A/PRM
           0x103030000 -        0x10307dfff +com.adobe.ASLFoundation.framework (8.0.0 - 8.0.0.141) <AB6BA2FA-9BEB-3A02-B99F-F3918520D2FA> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/ASLFoundation.framework/Versions/A/ASLFoundation
           0x1030e7000 -        0x1030f8fff +com.adobe.ASLMessaging.framework (8.0.0 - 8.0.0.141) <18C028EA-C0AE-3913-9C2F-32FCE1A73D30> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/ASLMessaging.framework/Versions/A/ASLMessaging
           0x103114000 -        0x103117fff +com.adobe.Memory.framework (8.0.0 - 8.0.0.141) <EEF80A05-5601-3372-9110-9283A8D0DEE9> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/Memory.framework/Versions/A/Memory
           0x103120000 -        0x103130ff7 +com.adobe.ASLUnitTesting.framework (8.0.0 - 8.0.0.141) <71C2617B-9088-36E8-845A-2B32394EF762> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/ASLUnitTesting.framework/Versions/A/ASLUnitTesting
           0x10314e000 -        0x1031b2ff7 +com.adobe.dvatransport.framework (8.0.0 - 8.0.0.0) <A13433E1-0924-347D-946B-889392C7BCB2> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/dvatransport.framework/Versions/A/dvatransport
           0x103247000 -        0x103272ff7 +com.adobe.dvamarshal.framework (8.0.0 - 8.0.0.0) <7A3B6B9E-D3A5-339F-9891-CD57FBAADCA6> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/dvamarshal.framework/Versions/A/dvamarshal
           0x1032b5000 -        0x1034f0fff +com.adobe.dynamiclink.framework (8.0.0 - 8.0.0.0) <1FADAE67-0E34-3F9D-9F92-164676C738DC> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/dynamiclink.framework/Versions/A/dynamiclink
           0x103767000 -        0x1037eafff +com.adobe.MediaFoundation.framework (8.0.0 - 8.0.0.141) <C6DE9655-DA44-3730-96E9-6C8F290EAF12> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/MediaFoundation.framework/Versions/A/MediaFoundation
           0x10389c000 -        0x10392fff7 +com.adobe.AudioRenderer.framework (8.0.0 - 8.0.0.141) <CA203EC0-B1AE-396D-894B-E99AA5D03A92> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/AudioRenderer.framework/Versions/A/AudioRenderer
           0x1039f6000 -        0x103ae2ff7 +com.adobe.dvacaptioning.framework (8.0.0 - 8.0.0.0) <7F9E3171-5792-3DBB-B587-2ABF754C2C29> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/dvacaptioning.framework/Versions/A/dvacaptioning
           0x103bb5000 -        0x103c17fff +com.adobe.dvatemporalxmp.framework (8.0.0 - 8.0.0.0) <C340C765-8699-3A01-8E8A-5BFA66FADD91> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/dvatemporalxmp.framework/Versions/A/dvatemporalxmp
           0x103c55000 -        0x103c61ff7 +com.adobe.boost_signals.framework (8.0.0 - 8.0.0.0) <969C9F38-A7E9-3504-B94A-1A90BF40DA68> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
           0x103c7c000 -        0x103d22ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.6 -c 11 - 79.156380) <334C4A16-A9B5-315E-A4EE-727BB6D2FD32> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
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           0x121a4a000 -        0x121a89ff7 +com.adobe.AAM.AdobeUpdaterNotificationFramework (UpdaterNotifications 8.0.0.14 - 8.0.0.14) <FC7DECBD-48F6-3E2F-8E40-42F19885B415> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/UpdaterNotifications.framework/Versions/A/UpdaterNotificatio ns
           0x122536000 -        0x122562ff7 +com.adobe.ImporterMPEG.framework (8.0.0 - 8.0.0.141) <AB682B01-5004-34B5-B658-15FF3FA8C25F> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Plug-ins/Common/ImporterMPEG.bundle/Contents/MacOS/ImporterMPEG
           0x123f0b000 -        0x123f24fff +com.adobe.ImporterFastMPEG.framework (8.0.0 - 8.0.0.141) <EC483748-8C8C-3B10-BF7F-CB47661D9B93> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Plug-ins/Common/ImporterFastMPEG.bundle/Contents/MacOS/ImporterFastMPEG
           0x126810000 -        0x1268efff3 +com.mainconcept.mc.mfimport (9.8 - 9.8.11.6624) <8D0E0AB2-CD0C-AFCF-4A32-D608A637F0B7> /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/Frameworks/mc_mfimport.framework/Versions/9/mc_mfimport
        0x123400000000 -     0x123400435ff7  com.apple.driver.AppleIntelHD5000GraphicsGLDriver (8.26.34 - 8.2.6) <D900EBB2-0E47-3DB8-8AA7-A795652167C9> /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle/Contents/MacOS/AppleIn telHD5000GraphicsGLDriver
        0x7fff6f6fd000 -     0x7fff6f730817  dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
        0x7fff87a8f000 -     0x7fff87b51ff5  com.apple.CoreText (367.20 - 367.20) <B80D086D-93A9-3C35-860E-9C3FDD027F3B> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
        0x7fff87b52000 -     0x7fff87b5cfff  libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
        0x7fff87b87000 -     0x7fff87b90fff  com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
        0x7fff87b91000 -     0x7fff87bc5fff  libssl.0.9.8.dylib (50) <B15F967C-B002-36C2-9621-3456D8509F50> /usr/lib/libssl.0.9.8.dylib
        0x7fff87c3c000 -     0x7fff87c63ff7  libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
        0x7fff87c64000 -     0x7fff87cf0ff7  com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
        0x7fff87cf1000 -     0x7fff87cf1fff  com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
        0x7fff87cff000 -     0x7fff87d37ff7  com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
        0x7fff87d38000 -     0x7fff87d39ff7  com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
        0x7fff87e37000 -     0x7fff87e3affc  com.apple.IOSurface (91.1 - 91.1) <D00EEB0C-8AA8-3986-90C1-C97B2486E8FA> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
        0x7fff87e3b000 -     0x7fff87ea7fff  com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
        0x7fff87f7a000 -     0x7fff88224ff5  com.apple.HIToolbox (2.1.1 - 698) <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
        0x7fff88238000 -     0x7fff88267fd2  libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
        0x7fff88284000 -     0x7fff88286fff  libCVMSPluginSupport.dylib (9.6.1) <FB37F4C4-1E84-3349-BB03-92CA0A5F6837> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
        0x7fff88524000 -     0x7fff8853dff7  com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
        0x7fff8853e000 -     0x7fff8858cff7  com.apple.opencl (2.3.59 - 2.3.59) <044485A4-A50C-34CE-A1F9-35A50CC68313> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
        0x7fff888f2000 -     0x7fff88bc6fc7  com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
        0x7fff88bca000 -     0x7fff88bd4ff7  com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
        0x7fff88c1c000 -     0x7fff88c2afff  com.apple.CommerceCore (1.0 - 42) <ACC2CE3A-913A-39E0-8344-B76F8F694EF5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
        0x7fff88c2b000 -     0x7fff88c33ffc  libGFXShared.dylib (9.6.1) <25BBF325-AC57-3BAA-9427-2D14CC243AE6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
        0x7fff89226000 -     0x7fff89236ffb  libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
        0x7fff89237000 -     0x7fff89238ff7  libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
        0x7fff89239000 -     0x7fff892bafff  com.apple.CoreSymbolication (3.0.1 - 141.0.5) <20E484C4-9F0E-3DF6-BB27-D509859FF57A> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
        0x7fff89518000 -     0x7fff89532fff  libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D99

    I tried 3.0 and the latest book now opens and ADE says it is on KOBO after I drag it there, but when I disconnect and open KOBO itself it is not there.

  • I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder.

    I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
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    Look in your Home > Music folder.  There should be an iTunes folder there and it should have a number of files and folders including one called library.itl  You want to guide iTunes to that file.  If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.

  • Premiere Elements 9 crashes when I try to open a project

    Premiere Elements 9 was installed on my laptop when I bought it. I have only just tried to use it for the first time this week. When I choose 'create a new project' it opens but there's only a blank screen - no way to start editing, drag video in, etc. When I try to re-open a project, it crashes - saying there has been an error and it has to close.
    I have uninstalled and re-installed from the discs that came with the laptop but this problem continues to happen.
    Any ideas what I can do to fix this?
    Thanks.

    Thanks for your suggestions. I'm working on a Windows 7 laptop.
    When I try to download the 9.0.1 update I get an error message: "There was an error downloading this update. Please quit and try again later". It doesn't say what the problem is.
    1. Yes
    2. I've tried this and got the same blank grey screen as before (no work area) - tried to open a project/ create new and I got the error message: "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down." But then it doesn't shut down.
    3. I'm not sure what kind of video card - how do I find this out?
    Unless you have other suggestions, given my replies above, I'll try deleting the folder you suggest next.
    Thanks
    Emily
        Premiere Elements 9 crashes when I try to open a project
        created by A.T. Romano in Premiere Elements - View the full discussion
    emilyw76
    What computer operating system is your Premiere Elements 9 running on? For now I will assume Windows 7, 8, or 8.1 64 bit.
    Have you installed the 9.0.1 Update and are trying to work from it? I suspect not. To do that, you can use Help Menu/Update within the project or, if that is not possible, you can do the update with the program closed. Use the download link
    Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
    Then the usual
    1. Do you have the latest version of QuickTime installed on your computer?
    2. Are you running the program from a User Account with Administrative Privileges and have you applied Run As Administrator to the desktop icon of the program?
    3. What video card/graphics card does your computer use? How many cards, 1 or 2? And, is the card driver version up to date according to the web site of the manufacturer of the card or the web site of the manufacturer of the computer?
    An important troubleshooting scheme is to delete the Adobe Premiere Elements Prefs file and, if necessary, the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists.
    Local Disk C
    Users
    Owner
    AppData
    Roaming
    Adobe
    Premiere Elements
    9.0
    and in the 9.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then you delete the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
    After you determine that the video card/graphics card is up to date and the problems persist, the delete the BadDrivers.txt file.
    Local Disk C
    Program Data
    Adobe
    Premiere Elements
    9.0
    and in the 9.0 Folder is the BadDrivers.txt file that you delete. (After you close out of there and open a project, a new BadDrivers.txt file will be generated but the problem should be gone hopefully.)
    Please review and consider the above and then we will decide what next as indicated.
    Thank you.
    ATR

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