ITunes does not open and gives no error message on Vista

Hello,
I have an iPhone 4 on Windows Vista and haven't really had any problems until recently. Nothing has changed (that I am aware of) on my Vista machine but now, iTunes won't start and I am not getting any error message. It just brings up a message box that reads, "iTunes has stopped working. A problem caused the program to stop working correctly. Please close the program." Then I have the option to close the program and that is it. No error messages or any other indication of what is going on.
When I first encountered this, I followed the steps here: http://support.apple.com/kb/ht1925 and removed and reinstalled the latest version of iTunes (which was already working). I actually did it twice because I thought I messed it up. I was still getting the same problem.
I did try setting Bonjour to Disabled in Services as written here: https://discussions.apple.com/thread/2618748. That actually seemed to work, but only twice. I am back again to the same issue.
Any ideas at what I should be looking at to help solve this issue?
Thank you for the help.

b noir,
Here's some additional information. Between the time you responded and I had uninstalled iTunes and cleaned it up. Also, I followed the steps to install iTunes without all the extra "stuff" from this article: http://www.zdnet.com/blog/bott/the-unofficial-guide-to-installing-itunes-10-with out-bloatware/2390
After I installed it, using the guide, I realized I had accidentally installed version 10.0.0.6 (or something like that). However, iTunes was working. Except, when I connected my iPhone4, I got an error saying that I needed to update iTunes because it wasn't compatible with my iPhone (or something like that). That was my fault for not installing the right version - but it did work.
So I went through the whole cleanup again, checking the registry, folders, etc. for any traces of iTunes or Apple stuff. I then reinstalled the latest version of iTunes using the ZDNET article. However, when I started it, I got the same crash again. Below is the information from Problem Reports and Solutions:
Problem signature
Problem Event Name:    APPCRASH
Application Name:    iTunes.exe
Application Version:    10.4.0.80
Application Timestamp:    4e262cf4
Fault Module Name:    iTunes.dll
Fault Module Version:    10.4.0.80
Fault Module Timestamp:    4e262cc3
Exception Code:    c0000005
Exception Offset:    00825941
OS Version:    6.0.6002.2.2.0.256.4
Locale ID:    1033
Additional Information 1:    fd00
Additional Information 2:    ea6f5fe8924aaa756324d57f87834160
Additional Information 3:    fd00
Additional Information 4:    ea6f5fe8924aaa756324d57f87834160
Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Thank you for all your help.

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