ITunes does not recognize iPod Nano (5th gen)
This just started recently...
I am running OS X 10.5.8 on my PPC G5 Dual 2.0 and iTunes 10.4.1.
I am experiencing 2 problems:
1. iTunes no longer sees my iPod Nano - the iPod shows on my computer but iTunes does not display the "DEVICES" section in the left side bar.
(It had been working before but I think this happened after I upgraded to iTunes 10.4.1)
2. Whenever I quit iTunes it takes a few seconds to close the iTunes menu bar and then displays the error message "the application itunes quit unexpectedly".
I have been all over these forums and followed every bit of information I could find.
I've reset the iPod
I've tried every USB port available
I've uninstalled iTunes and installed a freshly downloaded version
I've run Disk Utility several times (below are the results from the last run...)
Repairing permissions for “The Old Forest”
Reading permissions database.
Reading the permissions database can take several minutes.
Permissions differ on "private/var/log/secure.log", should be -rw------- , they are -rw-r----- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/DVD.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSettings.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSources.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Movies.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Music.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Photos.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Podcasts.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/TV.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/BackRow.framework/Versions/A/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "Library/QuickLook/iWork.qlgenerator/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "private/var/spool/cups/cache/rss", should be drwxr-xr-x , they are drwxrwxr-x .
ACL found but not expected on "Applications/Utilities".
Permissions repair complete
Any suggestions will be greatly appreciated.
Problem Solved...
I had a third party software/plug-in called JAX installed with iTunes.
I uninstalled it and now iTunes 10.4.1 recognizes my iPod.
Live a little... learn a lot!
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Pentium III Windows XPSorry for the curt/short explanations, but I am very frustrated.
My computer recognizes my iPod. iTunes does not.
iTunes does not recognize my other nano (2gb) or my friends shuffle. However, when my friend's shuffle is plugged into the computer, the iTunes window will pop up though I still can't see the actual device. On my nano and video, iTunes does not pop up.
In response I have...
I have reset my iPod.
*no luck
I have uninstalled an reinstalled the program 5-8x.
*no luck
I have run Spybot and Ad-aware just in case.
*no luck
I have changed the power management on my USB hubs.
*no luck
I have specified and changed the letter pathway of not only my iPod but my other usb peripherals.
*no luck
I have "reinstalled" the COM Interface about 5x after various changes.
*no luck
I have downloaded the recent iPod updater and that dealt with my iPod JUST FINE and then ran iTunes.
*no luck
I have selectively chose the with processes are on the startup.
*no luck
but for good measure, here are the processes running right now:
taskmgr.exe
svchost.exe
firefox.exe
Zboard.exe
qttask.exe
alg.exe
ctfmon.exe
lsass.exe
services.exe
winlogon.exe
csrss.exe
smss.exe
explorer.exe
iPodservice.exe
zboardtray.exe
spoolsv.exe
iTunesHelper.exe
wdfmgr.exe
Programs like Anapod recognize my iPod. They both mount and execute processes just fine.
Can anyone help me here??
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Crash Report: Itunes crashes when connecting ipod nano 5th gen
hi have had my imac since 2011 and never one problem until a week ago. I connect ipod nano 5th gen and itunes crashes every time. Have tried rebooted, removed plist and other popular things but I get this error message everytime.
I am on an iMac running 10.6.8 OS and Itunes 10.6.3. Never happend before but literally tried 20 times and same crash report every time. iPod works fine by the way.
If anyone can help thank you!
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.6.3 (10.6.3)
Build Info: iTunes-10632501~1
Code Type: X86 (Native)
Parent Process: launchd [359]
Date/Time: 2014-08-02 21:24:41.456 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 321141 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 185 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 37A59C6B-96E1-408F-A12F-FD8E9DE95584
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004
Crashed Thread: 19
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.iTunes 0x0014fd4f 0x1000 + 1371471
3 com.apple.iTunes 0x000538f5 0x1000 + 338165
4 com.apple.iTunes 0x0014fcc9 0x1000 + 1371337
5 com.apple.iTunes 0x0014fb7f 0x1000 + 1371007
6 com.apple.iTunes 0x0014fb15 0x1000 + 1370901
7 com.apple.iTunes 0x00053672 0x1000 + 337522
8 com.apple.iTunes 0x0005355b 0x1000 + 337243
9 com.apple.iTunes 0x000534d4 0x1000 + 337108
10 com.apple.CoreFoundation 0x9513e42b __CFRunLoopDoSources0 + 1563
11 com.apple.CoreFoundation 0x9513beef __CFRunLoopRun + 1071
12 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
13 com.apple.CoreFoundation 0x9513b1f1 CFRunLoopRunInMode + 97
14 com.apple.HIToolbox 0x94cc3e04 RunCurrentEventLoopInMode + 392
15 com.apple.HIToolbox 0x94cc3bb9 ReceiveNextEventCommon + 354
16 com.apple.HIToolbox 0x94cc3a3e BlockUntilNextEventMatchingListInMode + 81
17 com.apple.AppKit 0x90bdd595 _DPSNextEvent + 847
18 com.apple.AppKit 0x90bdcdd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
19 com.apple.AppKit 0x90b9f1f3 -[NSApplication run] + 821
20 com.apple.iTunes 0x0000446f 0x1000 + 13423
21 com.apple.iTunes 0x000042b9 0x1000 + 12985
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x933c8382 kevent + 10
1 libSystem.B.dylib 0x933c8a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x933c7f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x933c7cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x933c7781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x933c75c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000aac2 0x1000 + 39618
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x0000ac9d 0x1000 + 40093
4 com.apple.iTunes 0x000211f7 0x1000 + 131575
5 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
6 libSystem.B.dylib 0x933cf259 _pthread_start + 345
7 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0003dafc 0x1000 + 248572
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x933c7412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x933c79a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x933c75c6 start_wqthread + 30
Thread 6:
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x0000ac9d 0x1000 + 40093
4 com.apple.iTunes 0x0000abb4 0x1000 + 39860
5 com.apple.iTunes 0x0000aa37 0x1000 + 39479
6 com.apple.iTunes 0x00a35f39 0x1000 + 10702649
7 com.apple.iTunes 0x00a35f67 0x1000 + 10702695
8 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
9 libSystem.B.dylib 0x933cf259 _pthread_start + 345
10 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.iTunes 0x001406a9 0x1000 + 1308329
3 libSystem.B.dylib 0x933cf259 _pthread_start + 345
4 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 8: com.apple.CFSocket.private
0 libSystem.B.dylib 0x933c0ac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9517bc53 __CFSocketManager + 1091
2 libSystem.B.dylib 0x933cf259 _pthread_start + 345
3 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000aac2 0x1000 + 39618
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 10: WebCore: LocalStorage
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x95a21fd1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4 libSystem.B.dylib 0x933cf259 _pthread_start + 345
5 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9513b1f1 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x9959f224 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x995664c4 -[NSThread main] + 45
7 com.apple.Foundation 0x99566474 __NSThread__main__ + 1499
8 libSystem.B.dylib 0x933cf259 _pthread_start + 345
9 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000aac2 0x1000 + 39618
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000aac2 0x1000 + 39618
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 14: JavaScriptCore::Marking
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
Thread 15: JavaScriptCore::Marking
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
Thread 16: JavaScriptCore::Marking
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
Thread 17: JavaScriptCore::BlockFree
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933cf2b1 pthread_cond_timedwait$UNIX2003 + 72
3 com.apple.JavaScriptCore 0x95a2201c ***::ThreadCondition::timedWait(***::Mutex&, double) + 156
Thread 18: WebCore: LocalStorage
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x95a21fd1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4 libSystem.B.dylib 0x933cf259 _pthread_start + 345
5 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 19 Crashed:
0 ...thesis.MacinTalkSynthesizer 0x1f703116 MEOWReader::MEOWReader(int, void const*, char) + 44
1 ...thesis.MacinTalkSynthesizer 0x1f6d0f05 SpeechChannelManager::UseVoice(VoiceSpec*, __CFBundle*) + 471
2 ...thesis.MacinTalkSynthesizer 0x1f6f9b27 SEUseVoice + 85
3 ....speech.synthesis.framework 0x99bd6c19 NewSpeechChannel + 730
4 com.apple.iTunes 0x006d5fc9 0x1000 + 7163849
5 com.apple.iTunes 0x0079b05e 0x1000 + 7970910
6 com.apple.iTunes 0x00511cf5 0x1000 + 5311733
7 com.apple.iTunes 0x00519196 0x1000 + 5341590
8 com.apple.iTunes 0x003d99bb 0x1000 + 4032955
9 com.apple.iTunes 0x001406dd 0x1000 + 1308381
10 libSystem.B.dylib 0x933cf259 _pthread_start + 345
11 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.iTunes 0x0014fd4f 0x1000 + 1371471
3 com.apple.iTunes 0x000538f5 0x1000 + 338165
4 com.apple.iTunes 0x001508bc 0x1000 + 1374396
5 com.apple.iTunes 0x008d9700 0x1000 + 9275136
6 com.apple.iTunes 0x00154c8d 0x1000 + 1391757
7 com.apple.iTunes 0x003c9f95 0x1000 + 3968917
8 com.apple.iTunes 0x001406dd 0x1000 + 1308381
9 libSystem.B.dylib 0x933cf259 _pthread_start + 345
10 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 21:
0 libSystem.B.dylib 0x933d082e pread$UNIX2003 + 10
1 com.apple.iTunes 0x00072ba2 0x1000 + 465826
2 com.apple.iTunes 0x00094060 0x1000 + 602208
3 com.apple.iTunes 0x0009317f 0x1000 + 598399
4 com.apple.iTunes 0x00d0ed8b 0x1000 + 13688203
5 com.apple.iTunes 0x00d0ff60 0x1000 + 13692768
6 com.apple.iTunes 0x00d174c0 0x1000 + 13722816
7 com.apple.iTunes 0x00088d70 0x1000 + 556400
8 com.apple.iTunes 0x000833f7 0x1000 + 533495
9 com.apple.iTunes 0x008abff0 0x1000 + 9089008
10 com.apple.iTunes 0x003c59bf 0x1000 + 3951039
11 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
12 libSystem.B.dylib 0x933cf259 _pthread_start + 345
13 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 19 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x1f7030f8 ecx: 0x20416200 edx: 0x00000000
edi: 0x1d6b2620 esi: 0x00000000 ebp: 0xb0100b28 esp: 0xb0100af0
ss: 0x0000001f efl: 0x00010286 eip: 0x1f703116 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000004
Binary Images:
0x1000 - 0x1138fdf com.apple.iTunes 10.6.3 (10.6.3) <307F7FE8-1C94-272C-C31F-42AF69ED30E7> /Applications/iTunes.app/Contents/MacOS/iTunes
0x138b000 - 0x1406fef com.apple.iTunes.iPodUpdater 10.4 (10.4) <B29EA882-8874-0E2B-FC30-999F8B209640> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x144b000 - 0x1470ff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x1498000 - 0x149dff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x14a3000 - 0x177ffe7 +libgnsdk_dsp.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <E468D2B0-295A-D520-C02A-5383413B5DDE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x17a1000 - 0x17d4fe7 +libgnsdk_musicid.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <F6487E48-3B93-7C89-7734-85600749661D> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x17e1000 - 0x18abfe7 +libgnsdk_sdkmanager.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <70001144-C144-B6D7-3CA9-836ACD97CE9F> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.06 GHz, 4 GB, SMC 1.64f5
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: SAMSUNG HD502HJ, 465.76 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa130000 / 5
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa134000 / 7
USB Device: My Passport 0748, 0x1058 (Western Digital Technologies, Inc.), 0x0748, 0xfa134400 / 9
USB Device: Flash Disk, 0x1e3d (Chipsbrand Technologies (HK) Co., Limited), 0x2095, 0xfa134200 / 8
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 6
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: FreeAgent Pro, 0x0bc2 (Seagate LLC), 0x3110, 0xfd140000 / 6
USB Device: Hub, 0x050d (Belkin Corporation), 0x0255, 0xfd130000 / 5
USB Device: iPod, 0x05ac (Apple Inc.), 0x1265, 0xfd136000 / 10
USB Device: Dell USB Keyboard Hub, 0x413c (Dell Inc.), 0x1004, 0xfd135000 / 7
USB Device: Razer Copperhead Laser Mouse, 0x1532, 0x0101, 0xfd135200 / 9
USB Device: Dell USB Keyboard Hub, 0x413c (Dell Inc.), 0x2006, 0xfd135100 / 8
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000 / 3Your Mac is running an outdated version of iTunes.
Disconnect the iPod nano from your Mac.
Download and and install iTunes 11.3 > https://www.apple.com/itunes/download/
It's not necessary to uninstall the current version of iTunes.
When you're done installing, restart your Mac.
Then launch iTunes and connect the iPod nano.
A good way to make sure your OS X software is always up to date. Open System Preferences > App Store then select: Automatically check for updates -
I was able to connect nano to one computer in house no problem, but the computer that my son uses and has all his music does not recognize the nano. I have gone through the online troubleshooting with no results. Anyone with any suggestions?
How new is it? And if it is a different computer you would have to register the Ipod.
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Problem restoring my ipod. Itunes does not recognize ipod in recovery mode
The other day i decided to update the software of my Ipod touch to the latest version. The download went smoothly, later on while installing the new software an error message appear and the instalation was not completed.
Now my ipod is like a NEW ipod with the USB cable and the ITUNES logo on the screen. I tried restoring it but an error message appear 'error 1601'.
RIGHT NOW my computer and my itunes does not recognize my ipod. I think the ipod is in recovery mode.
PS: I already uninstall and install itunes.
Thanks in advance. I'm freaking out!!Already done that. The USB port is 2.0 and is on the back of my computer and i am not using any dock or external hubs. The cable i am using is the one that came with my ipod when i bought it.
I connected the cable to ALL the USB ports just in case the one i was using was not working properly but the error continued. I also check that the USB ports are not protected (meaning the USB port is blocked and recognizes the ipod as a virus). I also deactivated the firewall just in case it was blocking itunes or the apple mobile device support.
I've done everything and i am freaking out!! Please help meeeeeeeeeeeeeee!!!! thanks anyway lllaass -
ITunes does not recognize my Nano after update to 7.6.0.29
I recently updated my iTunes software to version 7.6.0.29 and my Nano 3rd generation is not recognized anymore. Once it is plugged into the computer, Windows locates it and opens up the Windows Explorer. iTunes does not find the Nano at all.
I have a similar problem with the iPhone. Tried everything you can think of and then some. There is apparently some devastating bug 7.6 introduced into normal USB device recognition. I've been able to force the phone into recovery mode; the boot recovery USB driver does still work. Restoring the phone every time I need to sync is both scary and time-consuming.
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I tunes does not find ipod nano 2nd gen
about a month ago i got a nano 2nd gen...installed itunes and downloaded songs to my nano. Now my computer doesnt recognise it and itunes does not find at all. I completed the 5 r s and still nothing. My nano has been charged several timesbefore but will not charge now. HELP
Until yesterday, I finally received a 4th Gen 20GB iPod (around 2 years old)from a friend and asked me whether I could fix it for him, which has been left untouched as a paper-weight for almost 2 months.
I tried to turn it on, and the screen was completed blank and the device looked dead. Before doing anything I prepared the following:-
1. A window based PC
2. A Mac computer
3. An USB iPod cable
4. A Firewire iPod cable
5. An iPod AC charger
As the iPod was previously formatted on a PC, therefore I tried to plug it with a PC via USB cable, it did not response and not able to get recognized by the PC. I ejected the iPod and connected with an AC charger, after a few minutes, I did a Reset for the iPod
How to reset iPod
http://docs.info.apple.com/article.html?artnum=61705
The iPod showed an Apple sign, it stuck there for almost a minute, the screen then showed a battery with an exclamation mark sign, and after a minute, the iPod turned off itself. I was sure that the iPod carried very low battery, and could not be charged by connecting it with any computer (both Mac and PC).
I decided to let it have a charge with an AC charger for a bit longer, after 10 minute I did the Reset again, this time a sign of folder with exclamation mark showed up after the Apple sign, and again could not get recognized by a computer.
I changed my mind, and put the iPod into disk mode
Putting iPod into disk mode
http://docs.info.apple.com/article.html?artnum=93651
Instead of connecting with a PC, I plug it with my Mac using a Firewire cable, it did not response, so I switched the cable to an USB, interestingly, the iPod got recognized and a window pop up indicating that the iPod needed to do a Restore. Therefore I clicked “Restore”, after a few seconds, an Error message pop-up with Error Message 1417, the sign that I have been waiting for quite sometime.
I ejected the iPod and the screen immediately showed a folder exclamation mark (a sign indicating a corrupted or a failure iPod OS). I am forced to put the iPod into disk mode again, connected with the Mac computer and open the Disk Utility
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
It managed to complete the Restore process, and started to sync with the iTunes. However, it got stuck at the song no.238 from the total of 2000. I left it for an hour, but with no process, instead the iPod became “Hot” and the iTunes showed an Error message of 1428. I ejected the iPod from my Mac computer, the iPod’s screen turn to show the famous killer icon;“The Sad iPod“.
This time it was totally dead, even failed to put it into Disk Mode and non of the computer could recognize it. Sigh, I hated to do it but I knew that I must did the following:-
Holding the iPod in my Palm, and hitting it on a surface of a Sofa with 5 attempts.
Did not surprise me, the iPod turned on and it showed the Language Menu on the screen. So, I put it into Disk Mode and connected with my window PC.
The PC showed a sign and indicated that an USB device had been connected with it. I opened the iTunes and did a Restore there.
However, an Error Message 50 showed up, but I were not worried about it, connected it back with my Mac computer with it in Disk Mode. As expected the iTunes opened and allowed me to do a Restore there.
This time it managed to complete the process and a window of register pop up. After the completed the process, the iPod started to sync with the iTunes again, which finally managed to complete the process.
I left it connecting with the AC charger overnight. In the next morning, I switched it on and have a play with it, I am so glad as it is working like a charm.
From the above experience, I would like to share it with the user the following:-
1. It always better to charge with an ac charger instead of the computer, as when an iPod carrying with very low battery, it may not able to get charge from a computer
2. Try to connect the iPod with a computer, switching between USB and Firewire
3. Try to format an iPod with HD problem, with a different kind of computer e.g. Mac or PC, as the formats are totally different, the way it formats may able to solve the bad sectors on the HD
4. It may get better chance to get your iPod recognized, if you put it in Disk Mode
I hope the following works in your case as I did. -
Itunes does not recognize ipod after new version was intalled
Hello there,
I just downloaded and installed the new iTunes 7.1.3.1 version and when I first plugged the ipod after the instalation it said " unable to update ipod". I unplugged the ipod from computer and when I tried to play, it frozze up. Now I can't turn off , or do anything w/ it. I tried the troubleshhoting steps of Apple's web site, but no help there. Now my itunes will not recognize the ipod, nor does it update my podcasts. Any help out there???? I have WIN XP, IE 7.
Thanks a lotHello there,
I just downloaded and installed the new iTunes
7.1.3.1 version and when I first plugged the ipod
after the instalation it said " unable to update
ipod". I unplugged the ipod from computer and when I
tried to play, it frozze up. Now I can't turn off ,
or do anything w/ it. I tried the troubleshhoting
steps of Apple's web site, but no help there. Now my
itunes will not recognize the ipod, nor does it
update my podcasts. Any help out there???? I have WIN
XP, IE 7.
Thanks a lot
Sorry, I forgot to tell, my ipod is the 5th gen video 60GB -
Itunes does not recongnize Ipod Nano
I received a new Ipod (3rd gen Nano), my computer (runs vista) recognizes the Ipod (attempts to install drivers, which fail) but my Itunes will not. I connected my Ipod to an older computer (runs XP) and it worked fine. I want to know how to fix this problem. And yes I have looked into the support page for the Ipod Nano 3rd gen.
You say your computer recognizes the iPod... You also say the driver installs fail... Tell me if this happens to you:
You plug the iPod in for the first time, and it says it found a new device (Apple iPod), but after that, it gives the "USB Device Not Recognized" bubble, and the computer continuously registers the iPod as being disconnected and reconnected? -
Windows 8 does not recognize ipod nano anymore
Windows 8 does not recognize my iPod nano anymore
Did so in the past
Followed all troubleshooting tips on Apple's page
Any other suggestionsHi there catfish1967,
You may find the troubleshooting steps in the article below helpful.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
-Griff W. -
Windows does not recognize ipod nano
i cannot get windows (or itunes) to recongize my ipod nano. once in connect the ipod, i get the 'do not disconnect' message indefinately. it used to work. it reinstalled itunes, reset my ipod, etc. any suggestions?
thanks, but the troubleshooter assumes windows is recognizing the ipod. in my case it is not. i download itune 7.0 just in case. same problem exists. in fact, since windows does not recognize the ipod, itunes eventually freezes up.
-
Itunes won't recognize ipod nano 2nd gen
hi everyone,
I have a mac powerpc g4 and am running osx 10.3.2 and itunes 6.0.4. as far as I know, that's the latest itunes that will work with this os. I can plug in my own ipod (an old 40 gb) and everything's great. the problem is when my fiance plugs in hers -- she wants to load some of my mp3s onto her ipod. it shows up as an ipod on the desktop, but itunes doesn't recognize it. I tried the 5 R's already -- I even restored her ipod nano 2nd gen and made sure it was in mac format and had the latest software, which it now does. but it makes no difference. her own itunes/mac recognizes her ipod just fine; the problem is when we plug it into my mac. I suspect I need some different, updated driver that will explain to my mac that the thing that's being plugged in needs to be treated like an ipod. any ideas where I can find such a driver that would work with my os, or, failing that, any ideas as to anything else that would fix the problem? any help is much appreciated.
thanks,
JohnMy IPod Nano will charge when connected to my computer but it won't come up on My Computer or iTunes. So I can't update the songs. I've already tried reseting the iPod. Does anybody know what I can do to fix it.
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