ITunes does not recognize my first generation iPod Shuffle

iTunes does not recognize my first generation iPod Shuffle (512MB).  Windows 7 sees the iPod as an empty external drive although the iPod has music on it.  The iPod plays the music fine.  iTunes does recognize a similar first generation iPod Shuffle.
What can be wrong with the iPod Shuffle?   How can I fix?
Thanks,I
Jay

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
-Griff W.

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