ITunes does not recognize my iPod Touch

My iTunes does not recognize the iPod Touch , I connect to the computer and not loaded or recognized by the iTunes, I can do? and uninstall iTunes and went back to install, now I can do? Thanks.

http://support.apple.com/kb/TS1538
There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

Similar Messages

  • Hi all, itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?

    Hi all,
    itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?
    Windows 7 home premium, 64 bit, itunes 10.7.0.21, ipod 5th gen ios 8.3. I know I am not running the latest version of itunes for the
    ipod touch 5 gen. but at least with itunes open I would get a message stating cannot connect this ipod because I am not running the
    lastest version of itunes. That message would come up everytime I was charging said ipod with itunes open. I just updated to iso 8.3
    and now I don't get that message anymore when I have itunes open.I tried turning off ipod/computer/restarting, nothing. I tried going
    to administrator/services/apple moble device and stop/start service nothing. Device manager shows the drivers are installed.
    Any info will be greatly appreciated, thanks.
    Fish

    Hi all,
    itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?
    Windows 7 home premium, 64 bit, itunes 10.7.0.21, ipod 5th gen ios 8.3. I know I am not running the latest version of itunes for the
    ipod touch 5 gen. but at least with itunes open I would get a message stating cannot connect this ipod because I am not running the
    lastest version of itunes. That message would come up everytime I was charging said ipod with itunes open. I just updated to iso 8.3
    and now I don't get that message anymore when I have itunes open.I tried turning off ipod/computer/restarting, nothing. I tried going
    to administrator/services/apple moble device and stop/start service nothing. Device manager shows the drivers are installed.
    Any info will be greatly appreciated, thanks.
    Fish

  • Itunes does not recognizes my ipod touch?

    itunes does not recognizes my ipod touch and the message "MobileDeviceService has encountered a problem and needs to close.  We are sorry for the inconvenience." keeps popping up. i've tried everything but it still hasn't worked?

    It is normal and expected to be sceen as a camera.  See the following for iTunes:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • Itunes does not recognize my iPod Touch using Windows 7 - 64bit

    Itunes does not recognize my iPod Touch using Windows 7 - 64bit. Is this a driver issue? Has anyone else had this problem? Is there a fix?
    Message was edited by: Mark DiGiacomo

    hi sally,
    see if this user tip by Yorkwill helps:
    +In the end what works is to just force the drivers on what windows thinks is a camera, i.e. to ‘update’ the device to use the correct driver. There are some hints on how to do this already listed on this forum, but I’ll try to give some more detailed information:+
    +1. First off you need to have iTunes installed and the ipod touch plugged in+
    +and recognized as ‘something’ e.g. digital camera (it shouldn’t really+
    +matter what it’s recognized as, but it needs to be found by windows).+
    +2. Search for usbaapl in the C:\WINDOWS system folder:+
    +o open windows explorer (e.g. Right-click Start and then click ‘explore’)+
    +o right-click the WINDOWS folder and select ‘Search’).+
    +o type in usbaapl and hit Search – try to ignore the dog!+
    +You should find the driver info in a sub folder of+
    +C:\WINDOWS\system32\DRVSTORE e.g. C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B+
    +Remember that location (either leave the search box open or copy the folder+
    +name into note pad – you’ll need it later)+
    +If you don’t find usbaapl.sys, usbaapl.inf etc. then your drivers have not+
    +been installed with the iTunes install and you’ll have to reinstall iTunes.+
    +3. Locate the ipod-camera device:+
    +o Open the device manager, e.g. using Start > Control Panel >+
    +Performance and Maintenance > System > Hardware Tab > Device Manager+
    +o Look for a device called ‘ipod’ - if your ipod shows up as+
    +‘digital camera’ it will be under something like ‘imaging devices’.+
    +4. Update the driver:+
    +o Right click the ‘ipod-camera’ in device manager and click on+
    +‘Update Driver’ – the Hardware Update Wizard will open.+
    +o Check the ‘Install from a list or specific location’ then click ‘Next’+
    +o Check ‘Search for the best driver in these locations’. Un-check+
    +‘Search removable media’ and check ‘Include this location in the search’.+
    +In the text box below type (or better copy and paste) the folder+
    +containing the ipod driver information found in step 1 (in the example+
    +above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B), +
    +then click Next.+
    +You should now see something like ‘Apple ipod device driver’ or so. Continue+
    +installing that device. Once the driver has been installed the ipod will come+
    +to life and iTunes (if you have it open) will show it.+

  • My itunes does not recognize my ipod touch

    my itunes does not recognize my ipod touch

    iOS: Device not recognized in iTunes for Windows
    iOS: Device not recognized in iTunes for Mac OS X

  • After updating iTunes for window 8.1 iTunes does not recognize my ipod touch

    My laptop updated to iTunes version 11.1.4.  And now when i hook up my ipod or iphone, itunes does not see it. My laptop still sees both but now i cant download songs to either device. Any ideas anybody?

    Re: Upgraded to iTunes 11.1 and now it won't recognize my iPhone Sep 18, 2013 2:15 PM (in response to davidsh_seattle) I was able to fix it!  iTunes can now see my iPhone5.   I followed these instructions: http://support.apple.com/kb/TS1538   And re-installed the "Apple Mobile Device USB Driver".   •     Right-click the Apple iPhone, Apple iPad, or Apple iPod entry in Device Manager and choose Update Driver from the shortcut menu. •     Click "Browse my computer for driver software." •     Click "Let me pick from a list of device drivers on my computer." •     Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.) •     In the "Install from Disk" dialog, click the Browse button. •     Use this window to navigate to the following folder:  C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers. •     Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead). •     Click OK in the "Install from Disk" dialog. •     Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly.  this worked to sync my iphone 5. not i4 or i3 phones(now ipods) In Device Manager I also noticed I had 3 apple drivers under Portable devices.  I deleted two of them. I updated the remaining driver, now I can sync my i5, i4 and i3.  You may have to View hidden devices.

  • Itunes does not recognize my ipod touch in devices

    On my itunes account, i have two ipods, an ipod touch and a nano.  The ipod touch is new and itunes will not recognize it in devices. It is fully charged.  Can anyone suggest something to help?

    Try here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    The iPod touch uses different drives that the Nano

  • I recently updated itunes to version 11.1.3.8. Now itunes does not recognize my ipod touch, my laptop does though. What do i do?

    Is there a way that i can downgrade itunes to a version lower than 11.1.3.8 because it was working perfectly fine back then. Now i can't download any music.

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • Why ITunes do not recognize my iPod Touch

    Hi everybody!
    I have an IPod Touch and for some weeks, I have big problems with ITunes I can not solve.  Let me explain:
    Initially, it worked fine.  Then one day, decided that ITunes does not recognize my IPod Touch, more precisely it do not read more.
    When I plug my IPod Touch, ITunes tries to read it and then a message appears saying: «ITunes can not read the contents of the IPod xxxx».  Then they told me to restore my IPod to restore the original settings, I tried but it did not work either because after a while a message appears telling me that my internet connection failed while yet it works!!?!!
    Then I tried to solve the problem in the tab «Help» ITunes under «establish a diagnosis» and then the test tells me that there is no IPod detected while my IPod is plugged and recognized in Windows Vista.  It tells me: «ITunes could not connect to the IPod xxxx because the record is missing the match.» What does that mean??
    I also tried everything in the Apple support and nothing worked.  My IPod ans ITunes are up to date.  I even uninstalled ITunes and any Apple product for the reinstalled everything but it still does not work.
    Does anyone can help me??
    I confess that I am discouraged and frustrated.
    Thank you in advance!
    Zazzz
    P.S. Sorry for my English.... I'm French, but I try to speak English for speak with you!
    Bonjour tout le monde!
    J'ai un IPod Touch et depuis quelques semaines, j'ai de gros problèmes avec ITunes que je n'arrive pas à résoudre.  Je vous explique:
    Au départ, tout fonctionnait bien.  Puis un jour, ITunes a décidé qu'il ne reconnait plus mon IPod Touch, plus précisémment il ne le lie plus.  Lorsque je branche mon IPod Touch, ITunes essaie de le lire puis un message s'affiche me disant: «ITunes ne peut pas lire le contenu de l'IPod xxxx».  Puis on me dit de restaurer mon IPod afin de rétablir les  paramètres d'origine, ce que j'ai essayé mais ça ne fonctionne pas non plus car après un temps un message s'affiche me disant que ma connexion internet a échoué alors que pourtant elle fonctionne!!?!!
    Puis, j'ai essayé de résoudre le problème dans l'onglet «aide» d'ITunes sous établir un diagnostique et là, le test me dit qu'il n'y a aucun IPod détecté alors que mon IPod est bien branché et reconnu dans Windows Vista.  On me dit aussi: « ITunes n'a pu se connecter à l'IPod xxxx car l'enregistrement du jumelage est manquant».  Qu'est-ce que ça veut dire??
    J'ai aussi tout essayer dans le support d'Apple et rien n'a fonctionné.  Mon IPod et ITunes sont à jour.  J'ai même désinstallé ITunes et tout les produit Apple pour tout réinstallé mais ça ne fonctionne toujours pas. :-(
    Est-ce que quelqu'un peut m'aider??!! 
    J'avoue que je suis découragée et frustrée.
    Merci d'avance!
    Zazzz

    Refer to this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • Itunes does not recognize my Ipods

    I am running Windows Vista 64bit.  All of a sudden, my itunes does not recognize my Ipod touch or Ipod Nano.  As a matter of fact, I am not sure they ever connected since I installed 10.5.1.  I have tried to uninstall and install itunes like Apple suggests several times but I get the same result.  I have had the installation fail by not installing Apple Mobile Device Support so I somehow managed to install it eventually.  However, the result is the same.  Still not recognizing my IPODs.  The Ipods are recongized by Windows as I can see them in the Windows Explorer with no trouble.
    I tried to go back to 10.3.x and it did not work because it did not recognize something created from a newer version of itunes.  So although it looked like it installed, it never opened.
    How do you fix this?  Is there a way to install an older version of Itunes without loosing any data?

    I believe my problem is related to an incomplete uninstall of itunes.  I folled the directions in the Apple support pages but I have a feeling those directions are not complete.  I found this page on the interntet on how to completely remove itunes:
    http://www.howtogeek.com/howto/23959/completely-remove-itunes-and-other-apple-so ftware-from-a-windows-computer/
    and I was wondering if anyone had used this or something similar.  Anyone know anything about this procedure?

  • My itunes will not recognize my ipod touch

    I'm using a Mac desktop and it/my itunes will not recognize my ipod touch. I have resent my ipod and have also done all the suggested things on the apple website and still it is not being recognized, I do not know what else I can do. My macbook will recognize my ipod touch but I don't want to sync it to that itunes since it is already out of date, I want to sync it to my desktop mac where I already have the latest version of itunes, and all the music I want to sync onto my ipod touch. What can I do?

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • ITunes will not recognize my Ipod touch.

    iTunes will not recognize my Ipod touch.  It attempts to perform a recovery, but must restore first.  but the restore fails, gives my 1604 code.  I have switched cords, USB ports all with no success.  I have a second touch (an older generation), a 160 GB Ipod & a shuffle that all work fine.  Not sure where to go.  One place said that I should reinstall iTunes, but wasn't sure if I would lost my library and apps.  Pleas advise.  Thanks.

    Try to reinstall iTunes as explained in this article:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    Backup your iTunes before, just in case. Apps and other bought media from iTunes can be downloaded again for free:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I updated to iTunes 10.7 and now iTunes does not see my iPod Touch.  It says the Apple Mobile Device USB Driver cannot be installed.

    I updated to iTunes 10.7 and now iTunes does not see my iPod touch.  After the update I got a message that the Apple Mobile Device USB Driver could not be installed.  I have uninstalled and reinstalled iTunes 3 times, but still cannot fix the problem.  I have followed the suggested fixes in Apple Support.   Any suggestions?  Thanks!

    Try the actions here for that driver.
    iOS: Device not recognized in iTunes for Windows
    I would first do this:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • My iTunes does not recognize my iPod all of a sudden

    Hello, My iTunes does not recognize my iPod all of a sudden.  Today before I went running I downloaded some new podcasts to listen to.  I plugged in my iPod and for some reason iTunes could not recognize my iPod nano.  I run iTunes on Windows 8.1 on a Surface Pro and have successfully synced my iPod before with this system.  I do not know why it doesn't work now.
    Per the instructions on Apple Help, I went through the troubleshoot steps (i.e., restarting iTunes, restarting my computer, updating iTunes, etc.).  When all that failed, I uninstalled iTunes and reinstalled it but this still does not work.
    I cannot afford to purchase help through Apple, but I like running and I like listening to new stuff when I run.  Can someone please help me on this board?  I am pretty good with walking myself through simple computer steps.
    Thank you in advance!

    Try with the iPod in forced disk mode.
    Putting iPod into disk mode.
    Still no joy, see this.
    iTunes 7 doesn't recognize the iPod.

  • Itunes does not recognize my ipod at start up, help!!!

    itunes does not recognize my ipod at start up.  I removed and reinstalled itunes, but its still does not work

    Hey clmrt,
    I'd run through the steps in the following article, they'll help you troubleshoot your iPod not appearing in iTunes:
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Have a good one,
    Delgadoh

Maybe you are looking for