ITunes dosen't recognize iPhone?

I have no idea why it stopped recognizing it...
It still charges and iPhoto still recognizes it...
Tried un(re)installing iTunes.
Tried switching USB ports.
Tried turning computer off
Tried restoring iPhone..
Nothing works, I know the USB port is not broken because other devices work fine.

Tried restoring iPhone..
How did you restore the phone if iTunes can't recognize it? Try holding the Home button down when plugging it in and see if you can enter recovery mode. Then restore.
Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch)

Similar Messages

New iphone. someone else put in their username and password. time for me to update the iphone. downloaded itunes onto pc. plugged in iphone and waiting for prompt to show phone. pc thinks it is the camera. how do i get itunes/pc to recognize iphone ?

new iphone. (someone else put in their username and password. so i had lots of apps that i had to eliminate but do NOT wish to compromise the contact list) time for me to update the iphone. downloaded itunes onto pc. plugged in iphone and waiting for prompt to show phone. pc thinks it is the camera. how do i get itunes/pc to recognize iphone ? then, how do i backup contacts and proceed before updating iphone?

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes or iPhone forums.
Regards.

After installingwindow 8.1 preview, itune does not recognize iphone

After IO update and and installing window 8.1 preview, Itune does not recognize iphone.
I went to devise manager and it tells me everything is working properly, but can not read the iphone on itune.
Please help with this problem
Thanks
TOM

You shouldn't be running the "preview" anymore. Microsoft released the full 8.1 update last Friday (10/18).
The "preview" is a beta and should NOT be relied on for any further use. Microsoft explained this in their "preview" downloads.
http://windows.microsoft.com/en-us/windows-8/update-from-preview

Itunes dosen't recognize my ipod

itunes dosen't recognize my ipod

Hi aafu,
If you are having issues with your iPod not being recognized in iTunes on your Windows machine, you may find the following article helpful:
Apple Support: iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Regards,
- Brenden

Itunes doesn't recognize iphone after last update

HELP!!!!!!!!!!!
last week i updated last version of itunes, after that itunes won't recognize iphone, doesnt charge, i dont see iphone connected, cant transfer or delete music.....this is a pain in the a**.... i love this phone but this is my second one and i keep having problems....i have more problems with it but this is the urgent one one....can anybody help me please?????????????? oh, and i have windows (does it make any difference?)

Hello again, GiannisFromAthens.
At this point, considering that the primary issue is with getting the Windows update resolved, we need to get that taken care of first. To do so you may need to consult Microsoft, or whoever supports the installation of Windows on your computer, for more troubleshooting to resolve it.
Once that is resolved, if you are still experiencing the issue, you may find better information by using another of Apple's Support resources at https://expresslane.apple.com/GetProductGroupList.action for a more hands on response.
Cheers,
Pedro D.

Failure to backup while updating 3GS to iOS5 - now iTunes doesn't recognize iPhone!

Hi, I'm trying to update my 3GS to iOS5. Working on a brand-new Macbook Pro with Lion 10.7.2. Made sure I had the newest iTunes (10.5), synced my phone, transferre purchases to the computer, backed up manually for good measure. Downloaded the iOS5 update with no problem, and started the update process. Seemed to be going slowly but surely through the "backup" step of the update process. I left for five or ten minutes, and came back to a possible disaster:
- computer had gone to sleep (guess I could have changed preferences, but I assumed that the update-in-progress would keep the computer awake)
- iPhone screen shows the "plug USB into iTunes" graphic
- when I woke up the computer, it showed an error message - upgrade failed. I'm pasting the text from the iPhone Updater Log below... it ends with "Restore Error 2009."
- iPhone no longer shows up as a device in iTunes (or iPhoto). Tried closing and opening iTunes, disconnecting and reconnecting iPhone from USB port, and moving to second USB port. None of these worked. iPhone screen continues to display the "connect USB to iTunes" graphic. I found some relevant lines in the "all messages" log - pasting those below too.)
Anything I can do, short of bring both computer and phone to the Apple Store? (The phone is past warranty but I have AppleCare for the new computer)
Does the failure to back up mean that there is no previous backup I can get to? Any way to check if there's a working backup on the computer without it recognizing the iPhone?
All my apps, contacts, calendar items, music and photos are on my computer, so at least it seems that my data is not all lost. But the phone-to-computer connection doesn't seem to be coming back. Wonder if restarting computer could get it to recognize iPhone, but afraid of doing any more damage.
Any help appreciated! Thanks,
Adam
From "all messages" log:
10/16/11 6:54:58.000 PM kernel: USBF:          69557.492          [0xffffff8014034400] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 2 of Hub at 0xfd100000)
10/16/11 6:55:03.000 PM kernel: USBF:          69563.461          AppleUSBEHCI[0xffffff8013f3d000]::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 0, EP: 0)
10/16/11 6:55:09.000 PM kernel: USBF:          69569.465          AppleUSBEHCI[0xffffff8013f3d000]::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 0, EP: 0)
10/16/11 6:55:10.000 PM kernel: USBF:          69569.498          [0xffffff8014034400] The IOUSBFamily gave up enumerating a USB device after 10 retries. (Port 2 of Hub at 0xfd100000)
10/16/11 6:55:10.000 PM kernel: USBF:          69569.498          [0xffffff8014034400] The IOUSBFamily was not able to enumerate a device.
iPhone Updater Log:
2011-10-16 18:42:14.000 iTunes[504:307]: restore library built Sep 2 2011 at 02:05:53
2011-10-16 18:42:14.000 iTunes[504:307]: iTunes: iTunes 10.5
2011-10-16 18:42:15.000 iTunes[504:307]: iTunes: Current software version: 8L1
2011-10-16 18:42:15.000 iTunes[504:307]: iTunes: Software payload version: 9A334
2011-10-16 18:42:47.000 iTunes[504:191bb]: iTunes: Specifying UOI boot image
2011-10-16 18:42:47.000 iTunes[504:191bb]: amai: AMAuthInstallSsoInitialize: can't find SSOClient.framework
2011-10-16 18:42:47.000 iTunes[504:191bb]: *** UUID F560FE18-6405-49CF-B4DD-6DA81E4D832C ***
2011-10-16 18:42:47.000 iTunes[504:191bb]: requested restore behavior: Erase
2011-10-16 18:42:47.000 iTunes[504:191bb]: amai: AMAuthInstallDebugWriteObject: debug object written: file://localhost/tmp/PersonalizedRestoreBundle.8R1bHYsrkB/amai/debug/tss-reques t.plist
2011-10-16 18:42:49.000 iTunes[504:191bb]: amai: AMAuthInstallRequestSendSync: received tss response (server version: 2.0.0)
2011-10-16 18:42:49.000 iTunes[504:191bb]: amai: AMAuthInstallDebugWriteObject: debug object written: file://localhost/tmp/PersonalizedRestoreBundle.8R1bHYsrkB/amai/debug/tss-respon se.plist
2011-10-16 18:42:50.000 iTunes[504:191bb]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "KernelCache" has been previously personalized; skipping it
2011-10-16 18:42:50.000 iTunes[504:191bb]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "AppleLogo" has been previously personalized; skipping it
2011-10-16 18:42:50.000 iTunes[504:191bb]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "DeviceTree" has been previously personalized; skipping it
2011-10-16 18:42:50.000 iTunes[504:1c977]: iTunes: Entering recovery mode, device 0x7f931049acb0
2011-10-16 18:43:20.000 iTunes[504:11803]: received kAMDeviceDetached action, device 0x7f931049acb0
2011-10-16 18:43:28.000 iTunes[504:307]: device connected (isDFU = 0)
2011-10-16 18:43:28.000 iTunes[504:307]: device software does not support nonce generation
2011-10-16 18:43:28.000 iTunes[504:307]: device software does not support nonce generation
2011-10-16 18:43:28.000 iTunes[504:307]: iTunes: SCEP 4
2011-10-16 18:43:28.000 iTunes[504:12bd7]: iBoot build-version = iBoot-1072.61
2011-10-16 18:43:28.000 iTunes[504:12bd7]: iBoot build-style = RELEASE
2011-10-16 18:43:28.000 iTunes[504:12bd7]: DeviceRequest failed: 0xe000404f
2011-10-16 18:43:28.000 iTunes[504:12bd7]: command device request for 'getenv radio-error' failed: 2008
2011-10-16 18:43:28.000 iTunes[504:12bd7]: radio-error not set
2011-10-16 18:43:28.000 iTunes[504:12bd7]: <Recovery Mode Device 0x7f93123887b0>: operation 44 progress -1
2011-10-16 18:43:28.000 iTunes[504:12bd7]: requested restore behavior: Erase
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreLogo" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreDeviceTree" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreKernelCache" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreRamDisk" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBEC" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBSS" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "KernelCache" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "LLB" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "AppleLogo" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryCharging1" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryFull" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryPlugin" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryCharging0" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryLow0" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryLow1" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryCharging" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RecoveryMode" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "DeviceTree" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBoot" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done
2011-10-16 18:43:28.000 iTunes[504:12bd7]: unable to open device_map.txt: No such file or directory
2011-10-16 18:43:28.000 iTunes[504:12bd7]: <Recovery Mode Device 0x7f93123887b0>: production fused device
2011-10-16 18:43:28.000 iTunes[504:12bd7]: <Recovery Mode Device 0x7f93123887b0>: operation 4 progress -1
2011-10-16 18:43:34.000 iTunes[504:12bd7]: DeviceRequest failed: 0xe0004051
2011-10-16 18:43:34.000 iTunes[504:12bd7]: unhandled error 0xe0004051 returned as 2009
2011-10-16 18:43:34.000 iTunes[504:12bd7]: command device request for 'setenv auto-boot false' failed: 2009
2011-10-16 18:43:34.000 iTunes[504:12bd7]: AMRAuthInstallDeletePersonalizedBundle
2011-10-16 18:43:34.000 iTunes[504:12bd7]: <Recovery Mode Device 0x7f93123887b0>: Recovery mode failed (result = 2009)
2011-10-16 18:43:34.000 iTunes[504:1c977]: iTunes: Restore error 2009

Here are Apple Steps:
http://www.apple.com/support/iphone/assistant/itunes/

ITunes will not recognize iPhone 3gs, but the phone charges. I've tried everything!

Hi
I've uninstalled and reinstalled iTunes.
I've tried a different USB port.
I've turned the phone off and on.
I've restarted the computer.
I've restarted the AMDS.
I have all the latest updates.
I'm using an iPhone 3GS on a Windows 7 laptop.
I have no other problems with the phone, and I did nothing to make it unrecognizable.
My computer recognizes it as a device, but iTunes doesn't.
iTunes does however recognize my iPod.
Please help me!!!

Does you have tried everything include verifying the Apple Mobile Device USB Driver is installed, checking for 3rd party mobile phone software installed on your computer, and troubleshooting 3rd party security software?

Itunes doesn't recognize iphone sim card after installing io5

I sent hours trying to upgrade my Iphone 3gs to io5 and now Itunes doesn't recognize the phone sim card, I only have a message saying 'There is no sim card in the Iphone you are trying to activate'. Iphone is no longer under warranty, so I don't know what to do if doesn't work any more.
Any advice very welcome Thank you!

Same problem with my 3GS :
Impossible to activate IOS 5 because itunes say "sorry there is no sim inside"...
I tried everything and the problem is found on many forum. many people can not activate their iPhone after installing the update.

TS1538 itunes won't recognize iphone

my itunes will not recognize my iphone. there is no devices tab what so ever. i have tried restarting my computer. restarting my phone and reinstalling itunes and nothing is helping. any suggestions?

Hy there,
In order for you to solve this problem you have to follow these stept if your running windows:
1'st step is to go into the device manager
2 step is to go to portable devices (it is rught under network adapters)
3 step is to right clic apple iphone and click update drivers
4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
After that your itunes will pump up alown and youl see your iphone right there.
Good luck and sry for my bad righting.
Andrei

Update failed. Now iTunes won't recognize iPhone.

I connected my iPhone 4s to my computer, and iTunes prompted me to update my iphone. I initiated the update and awhile later the update failed and now my phone only shows a picture of the phone's cable with an arrow pointing to the iTunes logo. Whenever I plug it in, iTunes does not recognize it. I have gone throught the basic fixes suggested, but the issue remains. I have completely uninstalled and reinstalled iTunes, I have restarted Apple Mobile Support, I have reinstalled the Apple Mobile Device USB Driver. I don't know what else to do.
I am using Windows 7.

I really wasn't sure what on my computer was causing the problem, but I just used another computer whose iTunes recognized my phone, was able to restore it to factory settings, and then my computer's iTunes recognized it once it was no longer in recovery mode, and I was able to return my iphone to normal with a previous backup.
Thanks for trying to help.

ITunes doesn't recognize iPhone and Apple Mobile Device USB Driver is missing

Hi. iTunes does not recognize my iPhone when I connect it to my PC via USB. I found iOS: Device not recognized in iTunes for Windows and went through the listed steps to diagnose the problem. The problem seems to be the Apple Mobile Device USB Driver. It is not listed in Device Manager and it does not seem to be installed on my PC. I followed directions for "If the Apple Mobile Device USB Driver is not listed" and I was not able to find anything. In that case there are no further steps that you can take listed on iOS: Device not recognized in iTunes. I then uninstalled and reinstalled iTunes and other software components (http://support.apple.com/kb/ht1923) three times but each time Apple Mobile Device USB Drive was missing. If anyone can advise me I would greatly appreciate it.
iTunes: iTunes 11.1.5 for Windows
iPhone: 4.3.3
PC: Windows 7

See TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
See also Troubleshooting issues with iTunes for Windows updates.
tt2

TS1363 New iTunes Won't Recognize iPhone

So I just updated to the newest iteration of iTunes and immediately wish I hadn't as it no longer recognizes my iPhone (which shows up fine on my computer). Anyone else running into this annoyance, and if so, what are you doing about it?

Hi Hernard,
Thanks for using Apple Support Communities. If iTunes doesn't recognize your iPhone, this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If issues persist, a thorough removal and reinstall of iTunes would be the next thing to try:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari

HT1688 itunes will not recognize iphone

got message to unistall and reinstall 64-bit itunes. I have done this several times and Itunes will not recognize my iphone. I have tried this several times over the past few weeks and same results. highly annoyed and ready to unistall permanantly. Computer is windows.

See:
iPhone not recognized in iTunes for Mac
iPhone not recognized in iTunes for Windows

IPhone 3GS - Snow Leopard 10.6.3 Upgrade; iTunes Won't Recognize iPhone

I was just wondering if anyone else has encountered this problem, or something similar.
Today I purchased Snow Leopard 10.6.3 upgrade and everything went smoothly, but when I decided to plug my iPhone in to transfer some ringtones, my iTunes wouldn't recognize my iPhone. I was thinking it was because of my software upgrade, but I followed all the instructions about this issue that Apple gives but nothing's working.
Any suggestions?
Thanks in advance.

There was no separate install disk that came when I purchased my computer. I have gone into Disk Utility and hit the verify button and everything comes up ok. I don't think I've ever hit the repair disk button, though.
The various issues include: freezing at some point while I'm working on the Internet or in mail or using Kodak; the screen 'bleeds' as I scroll through (where the image smears as I scroll); there is an occasional line that shows up on my monitor, but usually goes away if I close an app like Mail or if I restart the computer.
I did add RAM in accordance with the instructions on the apple website and my computer was running great after that...no freezing and it was running so much faster. Prior to adding the RAM and having my drive wiped clean at the Genius Bar, it was really bad. I was constantly having to shut off the computer and turn it back on because it was constantly freezing or the screen would just go black as if it had shut off, though it was still on. They could not find anything wrong with the computer that would cause it to have those issues and that's why they decided to wipe it clean and load Leopard. Of course, that gave me a new host of issues, but it seemed to resolve once I upgraded the version of Leopard they put on.
Should I still do the repair disk?
And yes, the computer is working. Of course, I'm still on Leopard and not Snow Leopard...I don't know what happened with that.

Itunes doesn't recognize iphone 4 after ios 5 update

I updated my iphone to iOS 5 last week realized that when I connect it to my computer itunes doesn't recognize the phone now. i've tried restarting both the phone and my macbook. I tried reinstalling itunes. I can't restore the iphone because I cannot get the phone connected to itunes. Any ideas?

Put unit in Recovery or DFU mode and restore.
http://support.apple.com/kb/ht1808
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

ITunes dosen't recognize iPhone?

Similar Messages

Maybe you are looking for