Itunes - download failure

I have purchaesed n album this morning, and receive a download error: 'There was a problem downloading "track/album/artist". An unknown error occurred (-50). Please cvheck that the connection to the network is active and try again.'
I have tried again, I have tried the purchase again (which it does not allow) and my network connection is just fine. I only purchased via iTunes so I could get the album instantly.
Any ideas what is going wrong?
Thanks in advance.

This article, according to the contents, applies to an error -50 on downloading videos.
Maybe it could be of help.
M

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