Itunes download

i I downloaded 7.4.2.4. Tried to install the file and go the message, "Unknown Publisher. File blocked because it does not have a valid signature that identifies publisher." I spent 3 hours on the phone Apple techies and they could not figure it out either. Anybody got any ideas?

Hi and welcome to the forums!
Here are some links you will want to reference. iTunes and DRM media need to be transported correctly
Thanks,
Bifocals
KB16309 Digital Rights Management and the BlackBerry smartphone
KB16310 Media Transfer Protocol (MTP) and BlackBerry smartphone
KB15643 What is BlackBerry Media Sync?
"About transferring and synchronizing media files
You can connect your BlackBerry® smartphone to your computer to transfer and synchronize files between your smartphone
and your computer using a USB cable, or you can use Bluetooth® technology to send media files to or receive media files from
a Bluetooth enabled device.
When you connect your smartphone to your computer using a USB cable, the USB option that appears in the dialog box on the
screen allows you to drag most files from a folder on your computer to a folder on your smartphone or media card. The media
option in the dialog box allows you to transfer media files that are protected with DRM to and from your smartphone. Both
options allow you to use the BlackBerry® Desktop Software to transfer files to and from your smartphone.
If you want to manage and preserve the information or the encryption that is associated with your media files when you
transfer files between your smartphone and your computer, see the Help in the BlackBerry Desktop Software. To download the
BlackBerry Desktop Software, from your computer, visit www.blackberry.com/desktop and select the appropriate option for
your computer."
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Similar Messages

  • My iTunes downloads were made using my old gmail address.  I had to quit using this email address as it got hacked.  I created a new gmail account.  How can I get my iTunes downloads into the new gmail account?

    My iTunes downloads were made using my old gmail address.  I had to quit using this address  as it got hacked.  How do I get my iTunes downloads into my new iTunes account that was created with a new gmail address?  In my old iTunes account (with the old gmail address,  I can't 'update' my email address or even 'add an alternate address' as I had already created this gmail account and inputting the new address into iTunes gives me the 'pop-up' that 'this account is already in use.'   Advice please!

    Good luck. It took me weeks to fix this when I had to do it. Your old ID branches out in lots of places. You may have to delete app and get them again, at least that is what Apple told me. Plus, all of your settings on your iPad that required any ID, will have to be changed. My old ID kept showing up in different places for weeks. Changing it on Apple.com is just the beginning.

  • In the latest verision of ITunes (downloaded yesterday) I can no longer see how large (in GB's) my music library or playlists are.  This is a very valuable function and it seems to have disappeared.  Anyone know where it is?

    In the latest verision of ITunes (downloaded yesterday) I can no longer see how large (in GB's) my music library or playlists are.  This is a very valuable function and it seems to have disappeared.  Anyone know where it is?

    Go to the View menu and turn on the Status Bar. If you don't see the menus, go to the small icon with the arrow at the extreme upper left and select "Show Menu Bar":
    Regards.

  • How long should itunes download take on new computer with windows 7 64 bit ie8?

    I bought a new computer and need to sync my iphone with it.  I'm getting a msg that it has 17+ hrs left to download itunes......seems too long and wonder what I'm doing wrong. thx.

    Try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • Problem with itunes update.  I am running OSX v 10.4.11 and can't get itunes to update.  I had itunes 9.1.1 and when I tried ask it to update it said there was no update. sent old itunes to trash and now apple site itunes download is not working.  help...

    From Apple website when I go to itunes update to 10.3 I am not seeing the left column to download itunes 10.3.  Does anyone else have this problem?  I tried yesterday as well.  Today, I threw my itunes 9.1.1 in the trash and emptied it... and then rebooted.  What am I doing wrong?

    What operating system are you running?  I doubt it's an iPhone OS on a Mac Mini, but if you meant to choose 10.4 then you're out of luck.  http://www.apple.com/itunes/download/  At the bottom of the left hand column on this page, you'll see it requires OS X 10.5 or higher.

  • Itunes downloaded but won't open on Windows 8

    I just purchased a laptop with Windows 8 and Itunes downloaded fine but it won't open.  It says "Itunes has stopped working".  I have a Sony Vaio and my previous computer was a Sony Vaio so I know it should be working.  Any tips or advice on what to try?

    If that doesn't solve things then for general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • How do I get Itunes downloaded on a windows 7 32 bit laptop? I have tried many times and it will not recognize it. Thanks

    Hi, how do I get Itunes downloaded on a laptop with windows 7 32 bit? I have tried , but failed many times. My daughter is going to get a new phone soon I would like her to be able to save her music to her laptop. Please help if you can. Thanks

    If you have an IPHONE 3G and you will be getting a new upgrade soon will you be able to get your downloaded music easily on your new IPHONE??

  • How do i delete an old itunes dowmload to let a new itunes download onto my laptop?

    how do i delete an old itunes download to let a new itunes download onto my laptop?
    I am having problems updating my iTunes on my laptop and I am wondering if anyone can shed any light on how to make it happen.
    the download gets too a stage where it fails too update fully because of a sourse problem with my current iTunes download
    Thanks for any help if you have any.
    Bryan

    If you want to sync your iPhone with a new computer, take a look at this Apple doc -> Using iPhone, iPad, or iPod with multiple computers
    iTunes will let you sync some stuff from multiple computers, but it'll only let you sync music, videos or apps from one iTunes library.

  • ITUNES downloads from store causing BSOD windows stop error- Please Help!

    Hi everyone,
    maybe someone can help me out or knows how to fix this problem.
    Problem in detail:
    This problem started since I updated to the latest version of itunes 7 to download video for my ipod video 30gb. Itunes worked perfect on my computer before updating as I used it with an ipod mini.
    I was able to use my new IPOD 30gb fine and transfer all my music to it correctly.
    The main problem occurrs when downloading anything from itunes store...1st noticed this when my podcasts were updating and downloading and then the system suddenly crashed with the windows blue screen error message and had to reboot. This happened multiple times so I disabled the automatic downloads of podcasts. Itunes then works fine when not downloading anything.
    I then tried purchasing a TV show, whole series, and when it began downloading, the Exact same Error and Blue screen will occur--Very Frustrating.
    I uninstalled ITUNES and Quicktime, and then reinstalled them via the latest download from itunes. The same errors still occur.
    When windows reboots and sends error report to Microsoft, it states the error is due to a Driver error of which the specific driver is not known.
    I have called apple/itunes support and spoke with them and they could not figure out the problem and said I should check with my computers cust service and/or microsoft as it was probably something on this end...I did this and they stated the problem must be something with itunes and especially since all other programs run fine on my system.
    SO basically I am going in circles trying to figure this out so I am hoping someone here may know how to fix this problem.
    Not only that, but I tried the same on my desktop as I figured I could at least download my podcasts and purchases to my desktop and then transfer to my ipod from there(as I am mainly using my labtop for my ipod) and updated my desktop to itunes 7 latest version,, and figured it would work on my desktop with same operating system----but it Caused the SAME error BSOD as my labtop and in same fashion....only when downloading from itunes.
    ANy help is much appreciated as I got the ipod video mainly because of ITUNES video content and podcasts and if I cannot use these major functions on ITUNES than This Was a Complete Waste for me to get the Video IPOD.
    Hope there is a way to fix
    Thanks

    I afraid can’t help much with this, but no one else
    has answered. It does seem very odd that two
    different computers have the same problem. It makes
    you wonder about the content you were trying to
    download. As a matter of interest was the
    installation for both computers done from the same
    download file?
    When your computer dies, can you read the stop
    message or does it disappear, if it does, go to
    Control Panel>System>Advanced
    Click Settings in Start Up and Recovery and make sure
    that Automatically Restart is no checked.
    You should be able to get a stop number from the blue
    screen and you may also be able to identify the
    filename of a driver, which could give a clue to the
    problem.
    The Microsoft Website has a certain amount of help on
    specific stop messages, you can search for the number
    of the stop message which will be something like
    0x0000000A.
    There is also some help on troubleshooting stop
    messages here:
    http://aumha.org/win5/kbestop.htm
    Thanks for your reply.
    As far as the content being downloaded from itunes---consisted of different podcasts and also on a separate occasion-the tv show Heroes complete season on ITUNES..So I would guess the error has nothing to do with the content being downloaded.
    The ITUNES installation for both computers was from the same itunes download file on this website on apples itunes free download.
    I did not write down the most recent stop numbers and no drivers seemed to be named on the blue screen from what I could tell, but I guess I could be missing something...
    From a previous crash with the BSOD- the error message listed was this: STOP: 0x00000050 (0xbad0b158, 0x00000000, 0x8056ea22, 00000002)
    not sure if this helps maybe figure out the cause of this or not.
    Maybe this will help get to the bottom of this.
    Thanks

  • TS1363 Trying to load my new Ipod Nano onto my pc.  Have tried numerous times to load however after having gotten the ITunes download and attempting 2then load onto Nano get an "Error 2" message along w/"Apple Application Support was not found". Using Win

    Trying to load my new I Pod Nano onto my pc.  Have tried numerous times and keep getting same message..."Error 2...Apple Application Support was not found.  When I look at my control panel the only program that shows is "I Tunes".  No other supporting programs are showing up in the control panel nor the Common Files nor in the Program Files (x86). 
    Any assistance would be greatly appreciated. 

    When I look at my control panel the only program that shows is "I Tunes".  No other supporting programs are showing up in the control panel nor the Common Files nor in the Program Files (x86).
    That's an extreme case of this.
    We'll try doing standalone installations of all the supporting programs.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone Apple Mobile Device Support install.
    Doubleclick the AppleSoftwareUpdate.msi to do a standalone Apple Software Update install.
    Doubleclick the Bonjour.msi (or Bonjour64.msi) to do a standalone Bonjour install.
    Do those four installs go through okay? If so, does your iTunes launch without any errors now?

  • I can't burn a disc from iTunes download....error 2131

    error message 2131 stops me from burning a disc from my recent iTunes download.  How can I get around this or fix this ......Windows XP.

    The 2131 is usually related to out-of-date firmware on certain types of DVD/CD drives. But we'd better doublecheck that.
    Could you post your diagnostics for us please?
    In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
    ... and click "Next".
    When you get through to the final screen:
    ... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

  • HT4061 My iphone 5c locked up after I installed the new ios 7.1.1 update.  I do not have a computer with iTunes downloaded on it.  Can I turn my phone back on another way?

    I downloaded the most recent ios software  7.1.1 and now my phone will now come on.  It has the message to connect to itunes.  Unfortunately for me I do not have itunes downloaded on a computer.  Is there another possible solution to get my phone to turn back on?

    have you ever tried itunes on your friends pc or someone if you have trusted that pc in your iphone then you can

  • I need to know the location where iTunes downloads software to, it is filling up my hard drive.

    I need to know the location where iTunes downloads software to, it is filling up my hard drive.
    I am trying to put my iPhone4 into recovery and then will restore it. iTunes starts extracting the software.  But the iPhone reboots and by the time the software has completed extraction, the iPhone can no longer be seen by iTunes. 
    We have a very small hard drive on our laptop.  Each time iTunes does an extraction, it uses up more space on the C: drive. 
    Nothing frees up that used drive space. Not closing iTunes or rebooting the computer. Nothing. 
    How do we release / delete these files?

    See Re: when itunes downloads ipsw where does it go.
    tt2

  • Why cant itunes download songs from itunestore to my pc,windows seven,error msg says problem with connectivity,however the internet connection is working fine?

    why cant itunes download songs from the itunestore,the download fails and thr error msg says check your connectivity,however the internet is connected and working fine.I did reinstall itunes

    I have the same issue...I called Adobe and they said that Acrobat 8 is not compatible with Windows 7 ...so I tried installing the suite again without Acrobat and still the same issue....does anyone know if this issue is resolved by getting the new CS5 suite??? That is my only option it seems like...no one knows what's going on with the internet issue....even Adobe
    HELP

  • I purchased "Pages" from the iTunes, downloaded it and the app shows up on my computer - PC Windows XP - but I can't install it on my iPad.  Have tried syncing it several times, says sync is complete, but it does not appear on my iPad.

    I purchased "Pages" app from iTunes, downloaded it to computer where it shows up as an app, but although I have tried to sync it to my iPad many times, it won't appear as an app on my iPad.

    connect your ipad to itunes and click on the ipad and go to its app tab on the list check if pages name is checked or not if not check it and try syncing again it will install the app

  • ITunes downloads fast on old Mac mini but slow on brand new Macbook Pro on the same WiFi network?

    Hi all,
    I have an old Mac mini that's from around 2008 and runs on Snow Leopard. I also have a brand new Macbook Pro with retina display that's running Mountain Lion. Both running iTunes 10.6.3.
    I never noticed anything wrong with my MBP's connection speed until last night when I downloaded a free TV episode from iTunes. The download speed varied between 20KB/s and 40KB/s and it took me 7 to 8 hours to download a single episode. I checked my internet connection but there was nothing wrong with it, SpeedTest.net told me I had a download speed of 94MB/s and upload speed of 80MB/s, it was only iTunes that was unbearably slow.
    Today I was browsing iTunes again and was planning to buy some movies, but again it took forever for the trailers to download. So I fired up my Mac mini just to see if it would be just as slow. Turned out my Mac mini could download the same trailers from iTunes at a much higher speed than my MBP (around 3MB/s on the ones I tested).
    So what gives? They are on the same Wifi network provided by an Airport Extreme, and although my iPhone and iPad are also connected to it, no one else is doing any heavy duty downloading.
    Thanks in advance!
    Keywords: iTunes download speed, slow iTunes downloads, different connection speeds on different Macs, slow iTunes connection, iTunes takes a long time to download

    It's possible the DNS setting your ISP is using are interfering. Although your PC works OK Macs can be sensitive to DNS settings. Here is a MacWorld DNS Troubleshooting article that explains the issue and below is how to fix it.
    1. System preferences
    2. Network
    3. Click Advanced
    4. Click DNS tab
    5. Click + sign
    6. Add 208.67.222.222
    7. Click + sign
    8. Add 208.67.220.220
    9. Click OK.
    10. Exit System Preferences
    11. Try out your MBP and report what happened.
    Roger

Maybe you are looking for