ITunes "encounters" a problem whenever i connect my iPod

Hello.
I have a problem with iTunes. Whenever i connect my iPod to my computer, iTunes says: "iTunes has encountered a problem and needs to be shut down". This keeps me from synching my iPod and adding/or removing music from it, and it really is a pain! I have tried uninstalling it and installing it again. I've tried restarting my computer. None of the things I've tried has worked, and I haven't been able to find help on any other forums. The strange thing is that this problem seems to have occurred after I installed version 8.1. And by the way, I'm using Windows XP.
Any help wil be much appreciated,
Errol

First uninstall iTunes AND quicktime in control panel>add remove. Goto acer web site and download any patches and updates they offer, especailly for iTunes issues for your model.
Now disable any antivirus programs and security programs and things then goto apple.com and download/install the latest version of iTunes, don't install what came with your iPod on CD for its likly outdated by now anyways. When its done installing, reboot the PC

Similar Messages

  • ITunes inmediatly shuts down whenever I connect my IPOD for updating

    Whenever I open iTunes and connect my IPOD for updating get the windows message saying "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience... bla bla bla , send or dont send error report".
    Earlier today, i reinstall iTunes and then update it to the latest version available on line but the "error" continues.
    What shall I do????
    Please HELP me!!!!!

    First uninstall iTunes AND quicktime in control panel>add remove. Goto acer web site and download any patches and updates they offer, especailly for iTunes issues for your model.
    Now disable any antivirus programs and security programs and things then goto apple.com and download/install the latest version of iTunes, don't install what came with your iPod on CD for its likly outdated by now anyways. When its done installing, reboot the PC

  • My itunes keeps shutting down whenever I connect my ipod.  It works otherwise however.

    My story is long.  Yesterday, I tried to connect my iPod to my computer to allow it to charge.  Itunes crashed and my computer told me my iPod needed to be reformated.  So I went through the procedures as it showed me on the screen and reformated the iPod.  I tried plugging it in and itunes still crashed.  I've tried reinstalling itunes, resetting the iPod to factory settings (using the itunes program on another computer), restarting the services in administrative tools, deauthorizing and reauthorizing the account, changing the drive letter, and just about everything else I've read that might help online and none of it works.  I tried putting in my brother's iPod to test to see if itunes would work then, and it did.  I'm not sure what the problem is though since I reset the iPod to factory defaults.  Can somebody help?

    I downloaded the 64bit system....did it like 3 times.   Finally, I found some other helpful hints.  I tried loading ITUNES in safe mode, still couldn't get it to not shutdown once I connected the IPod, I then logged into one of my other user accounts, then I was able to restore the settings, however, it removed all my songs and syned with the Itunes on that user acct (which was my nano IPod).  That was ok, because then I was able to go back to my regular account and sync and updated all my songs....just had to have my kids authorize me again on Itunes.  Think it's a racket to keep upgrading, changing things and not supporting the stuff that still works.....my classic works just fine nd holds 5,000 songs...I only have about 1500; so I have long way to go.  When my display cracked and the LCD was all messed up. I sent it to IFIXIPODS fast.com and they replaced it, quick and cheap--hats off to them!

  • Songs greyed out whenever I connect my iPod to iTunes?

    I own an iPod touch 4G. The problem I'm having is whenever I connect my iPod to iTunes, a certain 6 songs show up as "greyed out" and are listed as the most recently added songs. It's not a huge problem but it's bothersome. One of the songs, "Survival" by Muse is on my iPod, the exact same version I purchased and it is not greyed out and I can play it normally. The other songs I don't have on my iPod (not from their respective albums at least, but from a compilation I purchased). They do not show up greyed out on my iPod music, just on iTunes under Music under my iPod name. I don't know why these 6 songs show up greyed out, there's no reason they should. Please help me get rid of this so I don't have to deal with it again!

    Try a new cable and different USB port
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

  • I recently updated my Ipod Touch to the ios 6 and now, i cant seem to use it with my itunes! A notification keeps coming up whenever i connect my ipod to itunes that a new version of itunes is required but it is the latest version alrdy. HELP!

    Hi all, I've recently updated my ipod touch to the ios 6 and now i cant seem to use it with my itunes
    whenever i connect my ipod to itunes, a notification saying that i need a newer version of itunes. However, when i check itunes for software updates, it seems i have the current version of itunes
    I am at a lost of what to do as i can no longer sync my ipod touch with my itunes.
    Help Pls!
    thanks

    You might tell us many more things so we don't have to guess and might be able to help.
    What computer do you have?
    What iTunes are you running now?
    What OS X system are you running are your computer now? Or is this a Windows machine?
    Let us know a little more info.

  • HT2978 I have the IPod Classic.  In the past, whenever I connected the IPod to my computer, ITunes would open and copy any new music to my IPod.  It no longer does this.  How do i copy new playlists to my IPod?

    I have the IPod Classic.  In the past, whenever I connected the IPod to my computer, ITunes automatically added new playlists to my IPod.  It no longer does this.  How do I copy new "Playlists" to my IPod?

    Recover media from iPod
    See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
    tt2

  • Itunes is crashing whenever i connect my Ipod

    Itunes is crashing whenever i connect my Ipod classic 160gb, I don't know what to do. Please help!(windows 7)

    up

  • Itunes encounters a problem half way through syncing and has to close

    Just got an Ipod classic and when I'm trying to sync my music, Itunes encounters a problem and has to close. Using windows 7 and music collection is 90GB

    Closes about half way through the syncing process

  • Whenever i connect my ipod touch 3rd gen to itunes itunes responds really slowly and when i try and sync it it says sync in progress on my ipod screen but then is stuck with "verifying "matts ipod" at the top of itunes and stays like that for ages.. help

    whenever i connect my ipod touch 3rd gen to itunes itunes responds really slowly and when i try and sync it it says sync in progress on my ipod screen but then is stuck with "verifying "matts ipod" at the top of itunes and stays like that for ages.. help

    You buy one and only one download.
    As it should have been transferred to your computer when you synced, you can contact itunes support and ask for an exception.
    http://www.apple.com/support/itunes

  • Itunes keeps shutting down when I connect my IPod Classic

    Itunes shuts down whenever I connect my IPOD classic  and sync attempts to start.  I have had this IPod for several years and I have had Windows 7 for over 6 months.  I am trying to update versions, but I get an error message with that also.I have also seen posts on Microsoft and they aren't helpful.....I have seen many posts on Itunes also regarding same issue. What is up when the company will not fix their problems with the products?

    I downloaded the 64bit system....did it like 3 times.   Finally, I found some other helpful hints.  I tried loading ITUNES in safe mode, still couldn't get it to not shutdown once I connected the IPod, I then logged into one of my other user accounts, then I was able to restore the settings, however, it removed all my songs and syned with the Itunes on that user acct (which was my nano IPod).  That was ok, because then I was able to go back to my regular account and sync and updated all my songs....just had to have my kids authorize me again on Itunes.  Think it's a racket to keep upgrading, changing things and not supporting the stuff that still works.....my classic works just fine nd holds 5,000 songs...I only have about 1500; so I have long way to go.  When my display cracked and the LCD was all messed up. I sent it to IFIXIPODS fast.com and they replaced it, quick and cheap--hats off to them!

  • Whenever I connect my ipod touch

    Whenever I connect my ipod touch to my computer it comes up " USB device not recognised " . I have followed the steps recommneded by apple to fix this. I have also deleted and restored i tunes all to no avail. Can anyone help ?

    - Assuming a PC have you ried everthing here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    - Have you tried another cable?
    - Have you tried another computer to help determine if it is an iPod or computer problem?

  • Whenever I connect my iPod touch 5th generation to the charger and turn it on, my touch sensor seems to stop working so I cant unlock my iPod without having to take out the charger. Whats wrong with it?

    I got this iPod about 3 weeks ago. Whenever I connect my iPod to the charger the touch sensor seems to stop working. When my alarm goes off in the mornings i have to unplug the charger to stop the alarm. I cant do anything while the charger is connected. Any ideas what the problem is or how I can stop this happening?

    A few other users have report the same but I have not heard of a solution. Y can try:
    - Another cable
    - Another USB port
    - A wall charger
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.                     
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • I have uninstalled and reinstalled iTunes multiple times.  When I connect my iPod Classic I get the following message:  The software for this iPod is not installed correctly.  Please reinstall iTunes to install the required software.  Any ideas?

    I have uninstalled and reinstalled iTunes multiple times.  When I connect my iPod Classic I get the following message:  The software for this iPod is not installed correctly.  Please reinstall iTunes to install the required software.  Any ideas?

    Assuming you have windows, try uninstalling iTunes and all of its components as by following this guide exactly: Windows XP or Windows Vista/7, then reinstall iTunes.  You must follow this guide exactly or it will not be successful.  Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library or data.

  • I had a hard drive blow out and lost my itunes library. Now when I connect my ipod itunes tells me it is not sync'd. I am not permited to delete or add any songs. I do not want to loose my ipod songs if I reset. Any ideas? Thanks.

    I had a hard drive blow out and lost my itunes library. Now when I connect my ipod itunes tells me it is not sync'd. I am not permited to delete or add any songs. I do not want to loose my ipod songs if I reset. Any ideas? Thanks.

    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • Whenever I connect my iPod, my columns are never saved..

    Has anyone ever encountered this? My library columns are fine, but whenever I connect my iPod, I always have to add and rearrange the columns as needed. It never saves my settings, both on my home and work PC...

    You're lucky..
    I can't even adjust the columns of the playlists of my Classic & 2G Nano (but it works with my old 5.5G..strange..)

Maybe you are looking for