ITunes freezes and doesn't respond when connecting iPhone 4

Well yesterday I had the two of the most common problems that a lot of people seem to be having with iTunes after the latest update- opening iTunes and not getting my iPhone 4 to be recognized. I solved the iTunes problem last night and iPhone is now being recognized on my computer but when I connect it to my computer iTunes automatically freezes and stops responding. When I disconnect it and restart iTunes it responds again and runs smoothly like nothing happened.
When it freezes beside "iTunes Store" it says "iPhone" and it seems like it freezes while it's trying to sync my phone. I've tried restarting my computer, leaving it connected before starting iTunes, waiting until iTunes comes up to connect it, but whatever I do iTunes just won't work with my iPhone connected. Any ideas on how to fix this?

Hello cn12,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
Best of luck,
Mario

Similar Messages

  • My ipod touch 4th gen froze! blank white screen and doesn't respond when turned off, or connected to my laptop

    my ipod touch 4th gen froze! only blank white screen and doesn't respond when turned off or connected to my laptop!

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • ITunes freezes and doesn't recognise iPhone

    Hi, I've got an issue with my iPhone 3G running on iOS 4.0.1. Everytime I connect it to my PC (running on Windows 7 32-bit), iTunes freezes for a few minutes and doesn't recognise the device. I've been searching for the solution for a couple of days now and have found the following thread:
    http://discussions.apple.com/thread.jspa?threadID=1141495&start=75&tstart=0
    Fix provided by BeeBopp work for me but only until I reboot my PC. Then I have the same situation - having iPhone connected to PC, iTunes freezes and doesn't recognise the device - so I need to go to Device Manager and update the drivers manually even though they seem to have been installed correctly (I have Apple Mobile Device on my list before I update the drivers), but I need to point Windows to use the drivers from
    C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\usbaapl.inf
    I have already tried:
    -completely removing iTunes and its configuration files
    -reinstalling iTunes (the newest available version)
    -removing iPhone from the devices list and reinstalling Apple drivers
    Nothing works - everytime I reboot PC, I need to update drivers manually.
    Do you have any idea what's causing that? Thanks

    Hello cn12,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ts3219
    Best of luck,
    Mario

  • I recently created an account and bought a movie. But any time I press "Play" iTunes freezes and will not respond at all.

    Windoes 7 64bit
    I recently created an account and bought a movie. But any time I press "Play" iTunes freezes and will not respond at all.
    I have tried both uninstalling the software and reinstalling it, I have tried to run the software in safemode, and I have tried to change the Quicktime settings to see if that helps.
    Nothing has worked. It always does the same thing, where it freezes the moment I tell it to "play".
    I have tried to use my other computer instead, going through the same process and I got the exact same result where it freezes.
    Therefore it has to be something to do with the software, because the computers use different graphics cards, yet it responds the same.

    Hi Canon-Thought!
    I have an article here for you that deals with this exact issue. You may have already completed many of the steps that this article will suggest, but look over it to see if it suggests something you haven't already tried:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Also, I suggest paying close attention to the list of programs that you would need to uninstall, in order, so that you can fully uninstall iTunes and all related components from your computer. If those programs and steps are not followed exactly, you may end up with issues using iTunes.
    If this issue only happens with one singular movie, you may need to report that there is an issue with your purchase. We have an article for doing that, and it can be found here:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • Dreamweaver CS5 doesn't respond when connecting to server

    I don't know what happened but last night I was working in DW and everything was running fine. I got up this morning to continue where I left off and when I try to connect to my site (local testing server), DW hangs and doesn't respond. I let it be for a bit but when I came back, it was still not responding. I shut it down and restarted it and found that its functionality was fine until I tried to connect locally to my site.
    I created a page in PHP and everything worked ok. Then I created a testing site on my WAMP server for this new page. As soon as I tried to connect to this new testing server, DW hung and wouldn't respond.
    As you may have guessed, this is a server issue.
    I looked at my Wamp server and I couldn't find anything wrong with it. DW just seems to have developed issues with it on its own between last night and today. I don't know why Dreamweaver would all of a sudden take issue with my WAMP server on its own but it has and I don't know how to fix it aside from a complete re-install.
    Can anybody lend guidance before I dive into this last step?
    edit: I forgot to mention...when I restart DW I notice in my files list for my site, that DW created a new copy of my addme.php file as addme_alxr88pca.php. I don't know if that helps but I figured I should add that.

    Hi,
    these and similar events are the blame for it, that I prefer a program which works "outside" of the DW. My reason is: for each task in whatever area we work, we search for the experts, we don't charge a "jack of all trades".
    So I use to upload my files and sometimes for the opposite way, for a necessary download from my server, by using filezilla. It simply looks easier for me to keep track of all operations precisely and generate or reflect easily the desired tree structure.
    Above all, FileZilla has a feature (translation from my German FileZilla) called "compare file list". Here it's possible to use file size or modification time as a criterion. There is also the possibility to "hide identical files", so that only these files which you want to redact remain visible.
    And even if it means you have to install a new program, I am convinced that there is an advantage. Here is the link to get it and where you can read informations about how it works:
    http://filezilla-project.org/ and
    http://wiki.filezilla-project.org/Tutorial#Using_the_site_manager
    Of course, you also need all the access data to reach your server.
    Hans-G.

  • ITunes freezes and doesn't recognize iPod Touch

    Let me start by saying that I finally know what the problem is, I just don't know how to fix it
    About a 2-3 weeks ago, when connecting my iTouch (1st gen) to sync with iTunes it would freeze the app (but all other windows and programs worked fine).  You could hear Windows "recognize" the device and if you left it attached, after about 3 minutes iTunes would then start responding again.  However my iTouch wouldn't show up.  It was recognized in device manager with no errors, just not showing in iTunes.  I could attach it to my Netbook or any other PC I had and it would be recognized and work perfectly, just not with my main system.
    After spending hours online trying to find a solution and going through the normal stuff (i.e. Re-install of iTunes, update of drivers, reset iTouch to defaults etc.) I finally came to the conclusion that perhaps it was possible that something was just amiss with that particular PC.  Since it had been awhile anyway, I decided to just wipe and reload Windows just to ensure everything was working correctly. 
    To my surprise, the exact same issue returned! At this point I knew it had to be some type of issue or conflict with another piece of software I had installed.  So once again I formatted and began a reload of my system, only this time I noted and tested at each step of the re-install (installation of Windows updates, drivers and software).  I finally found what was causing the issue!  And the culprit is........(drumroll please).........
    Microsoft Security Essentials
    No way you say!  Yes way and I proved it....
    By stepping through the re-install process and testing iTunes after every change, it stopped working and gave me the same issue listed above right after I installed Microsoft Security Essentials.  Just to put my mind at ease, I uninstalled Microsoft Security Essentials, and immediately the issue went away and iTunes was able to see my iTouch again.
    At this point, I'm not sure if it's a iTunes or a Microsoft Security Essentials issue, so I'm posting this in both forums.
    System:
    Win7 Ultimate x64 SP1
    i7 920
    12GB RAM
    128GB Corsair SSD
    Asus P6T Deluxe
    eVGA GeForce 465SC
    iTunes & Microsoft Security Essentials (latest versions)
    Anybody have an idea of how to resovle this (other than the obvious one of removing Microsoft Security Essentials)?  I actually like Microsoft Security Essentials as my AV client so I'd like to find an answer that allows me to continue using it.
    Thanks in advance for any help,
    Mike

    Hmm....I just had another thought.  All the machines are running Win7 SP1, BUT the 2 that can sync with MSE installed are 32bit versions, however the one that can't is 64bit.  Not sure if that makes any difference though.  All are clean installs with Win7SP1 media, not SP1 installed later.

  • ITunes freezes for 60-120 secs when connecting iPod

    This is weird. I have iTunes 7.6.1 and OS X 10.5.2.
    Whenever I connect an iPod (my wife and I have three between us), iTunes freezes with the spinning beachball for anywhere from 60 to 120 seconds, sometimes longer. At times, when I try to drag a podcast or something over to an iPod, it won't "take"--it's not on the iPod in any of the menus. If I try to do a sync of all podcasts, for example, it freezes completely and even trying to force quit won't do anything.
    I've deleted the plist files, but no luck. Any ideas?

    It sounds like a hardware problem is messing with iTunes communicating with the iPod. I'd suggest the easy stuff first. Switch USB ports, switch USB cables, reset your iPod. If you are connecting via a USB hub try connecting directly to a USB port on the computer. If the iPod is still in warranty you can take it to the Apple Store or call Apple Care.

  • Thunderbird freezes and goes not responding when deleting certain emails

    Ever since I archived a few thousand emails I have been a problem with my Thunderbird freezing and "not responding" for 15-30 seconds after I delete certain people's emails in my inbox. I am running Windows 7 (64 bit) and have Microsoft Security Essentials running.

    Try to start *Windows* in safe mode with networking enabled.
    - Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode
    - Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
    - XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
    Still in Windows safe mode, start Thunderbird in safe mode.
    - https://support.mozilla.org/en-US/kb/safe-mode
    Does the problem go away?

  • Nokia 6600 doesn't respond when connected to PC

    when i connect my nokia 6600 with my pc it does'nt response.....plzz tell me how can i connect my phone with pc
    Moderator's note: We have amended the title of this post as it was moved from another thread.

    how can he/she , when it doesnt resond when connected to laptop...............
    i am facing the same problem with my 3GS

  • HT4528 I have 3 iPhones, one Ipad, and two PC's that I have tried to "connect" using one iTunes account and am having issues.I connected iPhone #3 to one PC, it removed all contacts from iPhone #3, replaced w/ contacts from iPhone #2. How can I get back?

    I have 3 iPhones, one iPad and 2 PC's, all using the same iTunes account.  I want to be able to have each iPhone keep their own list of accounts and music list and the I pad different as well.  I want to 2 PC's music list to match.  How do I do this?
    Additionally, when I connected iPhone #3 to one PC, it removed the contacts from #3 and replaced it with contacts from iPhone #2.  How do I get those contacts back and prevent this from happening again?

    Hey joshuafromisr,
    If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    or here:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Best,
    David

  • I-pod makes itunes freeze and doesn't connect!!!!!

    Everytime i plug my i-pod nano into my computer, it freezes my i-tunes and it doesn't connect to it. How do I get it to be recognized???

    I have exactly the same problem since 2 days: My iPod 4G (40 GB) died. More specificly, the harddrive is out of order. I formated it, updated via the iPod update application, but it still has severe problems and they become worse. For example, I can hear the iPod trying to start several times until it is up and running (sometimes it never makes it). Or, when I copy songs on it it suddenly freezes. Or, when I try to play a song, it is not able to open it. As I said, it's dead or at least dying.
    It is out of warrenty, however, I got this iPod as a replacement for a previous one during it's warrenty in summer 2005. I guess it only can be solved with a new harddrive (or a new iPod ).
    Any experience with Apple's policy in such cases? The harddrive should not be dead after a few months.
    Is there a (free) diagnostic tool available to find the exact reason?

  • ITunes crashes and doesn't respond every time I open it.

    iTunes worked fine when I had it with my first iPod. I then lost this one and got a new one and since then whenever I open up iTunes it works for about 10 seconds and then fails to respond. I then have to CtrlAltDel to exit the programme where every time it says "this programme is not responding"
    I have tried uninstalling and re-installing iTunes but with no joy.
    Any help on this matter would be greatly appreciated! Thanks!

    You have to update your QuickTime. iTunes is codependent on QuickTime and if you have the most recent version of iTunes and an older version of QuickTime then iTunes will not function properly, go figure. I discovered that QuickTIme does not always update with iTunes and therefore requires you to separately update QuickTime.

  • ITunes Freezes/Crashes On MacBook Pro When Connecting iPad

    iTunes (v10.7) crashes on my new MacBook Pro Retina (OSX 10.8.2) almost all the time when I connect my iPad Retina (IOS 6.0.1). When i connect via USB, iTunes comes up but the iPad does not appear as a recognizable device. This problem started about a week ago and prior to that there was no problem connecting. What can I do to correct this problem? Is it related to iTunes 10.7? Is it related to a MacBook Pro Retina problem? Is it related to an OSX 10.8.2 problem? Is it related to an iPad Retina problem? Is it related to an IOS 6.0.1 problem?
    I have tried using a different iPad-to-Mac USB cable to connect with no success.

    Turns out all I had to do was reboot the Mac and the problem was cleared.

  • Itunes not responding when connecting iPhone 4s

    Every time I connect my iPhone 4s to my iMac with iTunes open, iTunes stops responding. iPhoto comes up ok, but iTunes just has the coloured circle cursor and I have to force quit iTunes. i have tried reloading iTunes. iTunes won't let me send it to trash either. Help getting exasperated.
    Thanks

    Back up all data before proceeding.
    Triple-click anywhere in the line below on this page to select it:
    ~/Library/Application Support/SyncServices
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • ITunes not responding when connecting iPhone 4S or iPad2

    When I connect my iPad or iPhone to Macbook Pro running 10.9.4 I get the dreaded beach ball. On right clicking iTunes in dock I can see that iTunes is not responding. I have updated iTunes to 11.3.1.

    i have the exact same problem i hope someone can help us

Maybe you are looking for

  • Downloading purchased songs from itunes

    Hello, I have recently purchased about 35 songs from itunes. This was my first time doing this. I have been charged for all 35 songs, however only 15 of them have actually downloaded. I emailed itunes for help and they said they cannot deal with tech

  • Do i need acrobat pro to open a pdf i created in quark and reduce the file size?

    do i need acrobat pro to open a pdf i created in quark and reduce the file size?

  • Av cable.... MBP to tv

    i bought the av cable to hook up my ipod to my tv so i could watch some movies and it worked fine after i chose in the ipod settings tv output to on. is there any way to connect the same way but my macbook pro to my tv? and if so which hole on the le

  • Httpservice.send() resulting in two http requests

    hi, I am using HTTPService() to send some xml data inside an HTTP POST request. But very often, i do see this resulting in two local ports being opened and the http request being sent out twice, once from each port. is this possible in some race cond

  • Installing Webcenter Contetnt on linux

    Hi, I am new to linux and wants to install webcenter content. My linux version is 2.6.18.-194.el5, its a 64bit OS. I am not able to run the installer file since the user is 'root'. Even the installation documentation doesn't give me step on how to in