ITunes freezes when inserting CD

After installing the latest version of ITunes, the program around 1 out of every 4 times I insert a CD. ITunes won't shut down, so I have to pull the plug to reboot. After rebooting, the CD works fine. This only started when I installed the lastest version.
Windows 2000

I have the same problem, any answears???

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Itunes Freezing when inserting a CD

Everytime i insert a CD into my disk drive, itunes freezes. Even if i kill the process under task manager, itunes closes but i am unable to re-open. The only way i can fix it is to reboot (logoff doest work either).
Both times its happend i Created a Dump File.
1st:
Loading Dump File [C:\Users\STEVEI~1\AppData\Local\Temp\iTunes.DMP]
User Mini Dump File with Full Memory: Only application data is available
Symbol search path is: * Invalid *
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
Executable search path is:
Windows 7 Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: SingleUserTS Personal
Machine Name:
Debug session time: Mon Jan 4 17:50:52.000 2010 (GMT+0)
System Uptime: 0 days 2:24:33.504
Process Uptime: 0 days 0:12:15.000
.............................................................WARNING: oleacc overlaps libxml2
..WARNING: riched20 overlaps oleacc
.........WARNING: dsound overlaps GdiPlus
......WARNING: hhctrl overlaps CoreGraphics
..WARNING: rsaenh overlaps cryptsp
.....WARNING: MMDevAPI overlaps hhctrl
.WARNING: propsys overlaps MMDevAPI
.WARNING: wdmaud overlaps riched20
...WARNING: AudioSes overlaps propsys
......WARNING: ddraw overlaps SQLite3
...........................WARNING: mswsock overlaps IPHLPAPI
WARNING: mswsock overlaps ntmarta
.WARNING: rtutils overlaps rasman
..WARNING: WMVCORE overlaps QuickTimeVR
.WARNING: WMASF overlaps WMVCORE
.WARNING: sxs overlaps winsta
WARNING: sxs overlaps SensApi
WARNING: sxs overlaps midimap
WARNING: sxs overlaps iTunes_73440000
.WARNING: wtsapi32 overlaps wsock32
..WARNING: linkinfo overlaps sxs
.WARNING: ntshrui overlaps WMASF
.........WARNING: rasadhlp overlaps RpcRtRemote
..WARNING: explorerframe overlaps WindowsCodecs
.WARNING: duser overlaps CDDBControlApple
.WARNING: dui70 overlaps explorerframe
..WARNING: schannel overlaps dnsapi
.WARNING: credssp overlaps schannel
.WARNING: ncrypt overlaps EhStorShell
.WARNING: bcrypt overlaps version
...WARNING: cryptnet overlaps bcryptprimitives
..WARNING: devrtl overlaps QuickTimeStreamingExtras
* ERROR: Symbol file could not be found. Defaulted to export symbols for ntdll.dll -
ntdll!ZwCreateFile+0xa:
00000000`774b040a c3 ret
2nd:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\STEVEI~1\AppData\Local\Temp\iTunes (3).DMP]
User Mini Dump File with Full Memory: Only application data is available
Symbol search path is: * Invalid *
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
Executable search path is:
Windows 7 Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: SingleUserTS Personal
Machine Name:
Debug session time: Mon Jan 4 18:10:12.000 2010 (GMT+0)
System Uptime: 0 days 0:09:06.275
Process Uptime: 0 days 0:07:32.000
.............................WARNING: odbc32 overlaps iTunes_6fdf0000
................................WARNING: oleacc overlaps winmm
..WARNING: riched20 overlaps libxml2
...............WARNING: hhctrl overlaps odbcint
..WARNING: rsaenh overlaps cryptsp
.....WARNING: MMDevAPI overlaps iTunes_6f020000
.WARNING: propsys overlaps MMDevAPI
.WARNING: wdmaud overlaps propsys
...WARNING: AudioSes overlaps wdmaud
......WARNING: ddraw overlaps GdiPlus
...........................WARNING: mswsock overlaps IPHLPAPI
WARNING: mswsock overlaps avrt
WARNING: mswsock overlaps iTunesRegistry
..WARNING: WMVCORE overlaps QuickTimeVR
.WARNING: WMASF overlaps WMVCORE
WARNING: sxs overlaps QuickTime
.WARNING: wtsapi32 overlaps wsock32
...WARNING: ntshrui overlaps WMASF
.WARNING: srvcli overlaps hhctrl
....WARNING: WindowsCodecs overlaps CDDBControlApple
......WARNING: rtutils overlaps rasman
..WARNING: explorerframe overlaps EhStorShell
.WARNING: duser overlaps explorerframe
WARNING: duser overlaps SensApi
WARNING: duser overlaps WindowsCodecs
.WARNING: dui70 overlaps explorerframe
.WARNING: nlaapi overlaps dui70
....WARNING: schannel overlaps msvcr80
.WARNING: credssp overlaps schannel
.WARNING: ncrypt overlaps FWPUCLNT
.WARNING: bcrypt overlaps FWPUCLNT
WARNING: bcrypt overlaps rasadhlp
...WARNING: cryptnet overlaps gpapi
..WARNING: devrtl overlaps cabinet
* ERROR: Symbol file could not be found. Defaulted to export symbols for ntdll.dll -
ntdll!ZwCreateFile+0xa:
00000000`777a040a c3 ret
Hope someone can help or suggest something.

Browsing these discussions will probably give you some hints.
More Powerbook and iBook users have the same problem.
Many of them could solve it by letting the CD 'spin down' (could take a minute or 2) and then running iTunes.
M

My Itunes freezes when I plug in my ipod and wont verify or sync

My Itunes freezes every time I try to plug in my ipod classic. It wont verify my ipod so it can't sync or update it. I have to shut down and restart my computer to get it to function at all. I have had my ipod for awhile and have had no problems with it and my Iphone connects and syncs just fine. My Itunes is up dated with the latest version and I have tried uninstalling and reinstalling it. I have reset my ipod multiple times. I can't even restore my ipod because it freezes so fast I cant get the restore started. Someone PLEASE HELP!!

JoshJ86 wrote:
My iTunes freezes when I plug in a mobile device. I have Windows 8. I have tried many troubleshooting tips already.
I'd suggest you post your question on the iTunes for Windows forum. This forum is meant for getting Windows to run on a Mac.

Upgraded to 7.7 but now itunes freezes when I connect my iphone

why does my itunes freeze when I connect my iphone to my computer? My iphone still charges when i connect it so my computer does read it but not itunes.

The following troubleshooting document may be worth a try:
iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows XP and Vista

Itunes freezes when I connect my iphone 4s

My itunes freezes when I connect my iphone 4s. I've tried re-installing & previous versions. When I use another laptop it works so the problem lies with my laptop which is Windows XP 32 bit with latest updates. Can anyone suggest a solution?

Windows 7, XP, Vista: Click the bottom left and click the start button and navigate to
ControlPanel\User Accounts and Family Safety\User Accounts and click Turn User Account Control On or Off and Turn it OFF.

My itunes freezes when I connect my ipod....help!!

I have installed the new update (Windows 8 64 bit) & my itunes freezes when I connect my ipod.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Itunes freezes when i connect my ipod classic 120GB, please help

hello,
I got a problem with my itunes/ipod, I believe it's my ipod.
My Itunes freezes when i connect my ipod to my computer (windows 7 Professional, latest version of itunes),
it started when i've connected my ipod to itunes and I just plugged it out when it was syncronizing.
after that my whole content (music, pic's, video's) are deleted. The default stuff is the only thing what's left on it.
And now every time I connnect my ipod classic my itunes freezes. I've installed itunes on my new computer but it keeps doing nothing..
I've tried the support pages from apple but I just can't fix this problem, please help.

See Corrupt iPod classic.
tt2

ITunes freezes when opeining if connected to the internet

I have a problem that started this weekend. If I am connected to the internet, my iTunes freezes when I open it. It just gets stuck with the spinning beach ball. Any idea what might be causing this? I'd guess its something to do with syncing to icloud, but i tried disabling the auto download music & apps in preferences, and that didn't help

I am totally stuck on the same issue and have been for almost a year. Auto downloads and genius are disabled. I'm using a iMac and have upgraded to Lion OS 10.7.3. Being on an iMac means I can't uninstall iTunes but I am now on iTunes 10.6.1 (7). Think that's the latest.
If I disconnect from the internet I can use iTunes no problems but that kind of defeats the purpose of the store and I liked being able to control iTunes from my iPhone!
I've restarted literally tens of times.
Anyone that can help? should i raise another thread?
Thanks!

ITunes freezes when syncing with iPhone, but works fine with iPod?

It's a bit of a long story with my iPhone/iTunes problem. In late July, my iPhone stopped syncing properly. It's an iPhone 4. Basically, I tried to add more photo albums to sync onto my phone, something I have done before. It began syncing, then notified me that it couldn't sync 'x' amount of photos. It was a pop up on my phone screen. I tried deleting my cache in My Pictures, still errors. Then it seems like everything possible has just glitched when I sync as weeks went on. It wouldn't sync music. The songs would appear gray and failed to play. Sometimes it worked, sometimes it doesn't. Now, iTunes freezes when it reaches the end of the sync and I have to ctrl+alt+del to close iTunes as it stops working.
I took my iPhone to apple, and she ran diagnostics and couldn't figure out what was wrong with it. She told me she couldn't run diagnostics on my iTunes because it's a Windows laptop and she's "not trained to work with them". She said everything seemed fine with my iPhone and asked if it was possible if I have a virus. I've had no other problems with my laptop whatsoever and I have a decent virus protector that we pay for monthly.
I have tried restoring my phone twice, with a backup. I tried again WITHOUT a backup, and still, it freezes when it syncs, some songs are gray on my iPhone and won't play, and photos refuse to sync, period.
I then tried syncing my dad's iPod with my iTunes, and it worked. I also tried syncing my iPhone on my dad's laptop, and it worked. So something is clearly glitching between specifically my phone and my iTunes. I'm avoiding uninstalling iTunes at all costs because I don't want to lose play count information as the majority of my playlists are created this way. I thought iOs 7 or iTunes 11 (now 11.1) would fix it, but neither did.
Can anyone determine what the problem could be and how to fix it?

the same thing is happening with me. itunes will freeze and then it wont put songs on my ipod.
im starting to get upset since i just went out and bought a new ipod. thinking that was the problem.
PLEASE HELP!!!

ITunes freezes when I select help

iTunes freezes when I select help. Does the same thing in safe mode. Reinstall didn't help. iTunes 10.7.0.21. Windows 7 64 bit
When I choose iTunes help from the help menu, the help window opens with half of the window on screen and half of the window off of the screen to the right. The computer and other programs continue to work correctly but I need to use task manager to get iTunes to close.
Any thoughts???
Thanks, Tony

SUCCESS!
After trying all the suggestions above I googled the issue and came across a Windows specific forum where a guy had a software conflict with Malwarebytes.
That got me thinking about a startup item conflict.
Using Msconfig, I systemattically turned off half of my startup items, did a restart, tested the result.
In my case, with half of the items off, I could access the itunes store.
I turned on half of the remaining items, restarted, tested the result.
I could still access the store.
After about 8-10 cycles of this, I found that a startup item called OC_Guru_II was the culprit.
It is an overclocking utility that came with my Gigabyte brand Nvidia video card.
I'm confident that this was my problem. It is 100% repeatable.
Hope that it helps some of you when the other stuff doesn't.
All the best to everyone,
Tony

Itune freezes when i connect iphone on macbook pro

every time iTunes freeze when i connect iphone or iPad on my MacBook Pro
please advice what is to be done to repair it.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

ITunes freezes when I click on "burn" - CD diagnostics attached

iTunes freezes when I click on "burn" CD, or when I click on the "burning" tab in Edit, Properties, Advanced. I have to then use Task Manager to get out of iTunes then.
I ran a CD diagnostic and the results are below:
Dell Computer Corporation Dimension 2400
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), MxlW2k (1.0.1.109),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller\Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
IDE\DiskST380011A______________________________3.16___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomLite-OnLTN486S_48x_Max_________________YDS6___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSAMSUOG!CE-S/SW!SW-349F!_______________R703___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
E: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive on -128(0xffffff80) media at speed 0X.
Can anyone help?

Thanks for your question.
My system has all of the updates and drivers. The problem stated when I upgraded iTunes.
Are you suggesting that because of that, I need to upgrade to Windows XP?
Many people are having the same problem as I, and they already have Windows XP....so I doubt that is the problem.
My question is:
Where can I find an older revision of iTunes? At least then we could use our burners until apple fixes this bug, and then upgrade.
Thanks again,
oxford

Why does iTunes freeze when movie download is processing and it will not restart the download but yet it billed my acct for payment already?

Why does iTunes freeze when movie download is processing and it will not restart the download but yet it billed my acct for payment already? It has been a week now and still not done processing. I get an error message when I try to restart the download.

What Windows version?

TS1717 iTunes freezes when trying to import a CD

Please help!
My iTunes freezes when trying to import a CD
This also happens in safe mode
My driver is up to date

We had the same issue. Backtracking, it turned out that it began after our techie updated our home network - for whatever reason, the main computer no longer holds the LAN settings properly after being restarted.
It's an easy fix (until he gets back from the west coast and can fix it permanently): after I boot the computer each day, I open IE, go to "tools" - "internet options" - "connections" - "LAN settings" - check "automatically detect" and uncheck "use proxy server."
Once I do that, CDDB comes up wonderfully and imports all the data I need.
Rebecca

ITunes freezes when I'm trying to eject iPod (classic, 160GB)

I JUST got my new MacBook and iPod like 3 days ago and now all of a sudden iTunes freezes when I'm trying to eject iPod.
It's very annoying considering I never had this problem w/my old MacBook or my old iPod and this stuff is brand new!
I know a lot of people have similar problem. Did ANYONE find out what to do with it? Or do I have to drive to Apple Store again?
Thank you!

Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/

ITunes freezes when inserting CD

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