Itunes gift-card money cannot use?

hello apple users..i have a problem i still got money from my itunes giftcard on my Apple ID and when i want to buy something, Apple will everytime ask to choose payment anyone can help me with this?

If the purchase is not covered by the funds in the store credit the system will need another payment method to cover the additional costs before you can proceed with the sale.

Similar Messages

  • I am a serviceman deployed to East Africa, and I bought an itunes gift card but cannot use it to purchase anything because itunes sends me to the billing page for a credit card but I only want to use the gift card, how do I get pass that?

    Hello, deployed an want to use an itunes gift card after I put in the number to use it and purchase music itunes continues to take me back to the credit card billing page. I only want to use the gift card, how to I get pass the credit card billing page. Also as soon attempt to put in my new credit card number it immediately times out can this be associated to where I'm located?

    Go to your account on your computer and set the credit card to none. This will allow you to use the gift card.

  • How do i use my itunes gift card money and not my credit card

    How do i use my itunes gift card money and not my credit card
    My ipod told me that i had to put in a credit card and because of that i put in my moms wit her permission. but the thing is i do not want to use the money on her credit card. i hav a 10 dollar itunes gift card in it already and none of it is used up. i want to use that money
    how do i do it

    Open iTunes on your computer. In the iTunes Store log into your iTunes Store account and view your account. Select Edit Payment Information. In the credit card choices I would choose None. That will remove your Mom's CC info. Next under iTunes Gift Cards and Certificates click the little arrow to redeem your Gift Card. Then follow the instrction to redeem your GC.
    You can also do this on your iPod, but it is more complicated to describe how to do it and to actually do it. It is easier to do in the iTunes on your computer.

  • TS1424 iTunes account continues to get "hacked", downloads [asian characters] app, then uses my iTunes gift-card money for in-game purchases.

    So what's going on?
    It all started a few months ago when I realized that the $20 iTunes gift-card credit was used without my knowledge. Someone had purchased an iPhone app that was obviously foreign. I immediately changed my passwords to something I've never used anywhere, ever. The next day, I noticed that whoever downloaded the "app"  used the card AGAIN to make in-game purcahses. Scared, angered, and confused, I called Apple who proceeded to tell me to change my passwords (despite my explanation) and then deactivated my account for a week. They reimbursed the stolen money and I thought everything was good... until now.
    There are only 2 devices that are authorized to access my iTunes account - my iMac and my iPhone. I do not join any unreliable websites or download any malicious (appearing) software, much of it being recommended-by-apple apps. I just went on to iTunes today 9/9/12 and noticed that I was downloading something and there it was, once again:
    I have no idea how this is happening and/or how to stop it. They want to charge me $40 to talk to them on the phone since my gear is older than 90 days. If anyone knows what to do, or why this is happening, please help!

    You need to contact iTS.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html
    There is no fee for email support. Also, in 99.9% of cases these in-app purchases, and what you describe are due to family members using the device and not aware they are carrying out in-app purhases.
    Restrict in-apps and you'll see this will stop. I'm sure iTS will also regurgitate this as well to you.

  • If you buy a itunes gift card, can you use it to make in game/app purchases?

    if you buy a itunes gift card, can you use it to make in game/app purchases?

    Thank you

  • I have an old itunes gift card and cannot get it to work.

    I have an old itunes gift card and cannot get it to work.
    Any suggestions?  It's about 10 years old.
    Thanks,
    BuffalomarkM

    Can you provide more detail than just "doesn't work"? What happens when you attempt to redeem the card?

  • HT1725 I am not able to use my iTunes gift card money while playing "fairway solitaire". Help please

    I am unable to use my ITunes gift card while playing Fairway Solitaire.  I need help.

    Contact iTunes:
    Apple - Support - iTunes - Contact Us

  • ITunes gift card money disappeared?? Help!

    So I was trying to rent a movie off my desktop Mac computer which already had $15.00 gift card money on there. The money was next to my account name and everything! When I tried to rent the movie, a window popped up telling me to "authorize the computer". After I authorized it, the money was gone! I tried logging in and out my account but nothing! It disappeared...I don't know what to do but I'm hoping I can get that money back. Any help?   

    You might have multiple iTunes accounts and you're available store credit balance is on you other account.
    Check using these steps:
    http://support.apple.com/kb/HT5625
    Another possibility is that the store credit balance you were seeing was outdated information and that your store credit had actually already been spent. When you authorized your account, your account information simply updated.
    This can happen, for example, when you use multiple computers to make iTunes Store purchases.

  • Cannot redeem itunes gift card receive cannot complete your request unknown error -1202

    After numerous attempts I still cannot redeem ITunes gift cards to the ITunes store so I can download content onto my PC 
    It is running Windows Vista.
    I receive "We could not complete your ITunes store request. An unknown error occurred.  (-1202)  Please try again later." 
    I have gone to my controll panel and made sure the date and time is correct.  They are correct.
    I have unchecked the advanced internet properties setting "Enable Integrated Windows Authentication."
    I have restarted.
    Still cannot redeem ITunes gift cards at the ITunes store. 
    What can I do to redeem these cards ???????????????????
    Please advise.
    Thanks
    Elizabeth

    I'm having the same problem, Jay. Its been like that for asong as I can remember (at least a month). I've not been particularly bothered, but I've got a voucher too and its rather annoying. Doesnt appear to be everyone, just a select minority of users. If anyone does have an answer it would be greatly appreciated. Thanking you!

  • Itunes gift card money stuck

    i redeemed an itunes gift card on my second gen ipod touch and it does not appear on my mac on itunes

    You might have multiple iTunes accounts and you're available store credit balance is on you other account.
    Check using these steps:
    http://support.apple.com/kb/HT5625
    Another possibility is that the store credit balance you were seeing was outdated information and that your store credit had actually already been spent. When you authorized your account, your account information simply updated.
    This can happen, for example, when you use multiple computers to make iTunes Store purchases.

  • I was getting and iTunes gift cards and I want to ask that can the iTunes gift card can be use for the app store.

    I was getting an iTunes gift card and I just want to ask that can the iTunes gift card be use for the app store.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102630)

  • I had a itunes gift card and i used it and ithink it went on a diffrent emal address and wondering if i can cancel it and retry

    ihad a itunes gift card and iused it and i think it went on a diffrent email address and i was wondering if i can cancel it to retry

    Contact iTunes
    http://www.apple.com/support/itunes/contact.html

  • I still have money in my itunes gift card and cannot buy more

    I still have money to use in my itunes card and i cannot buy anything.... why?

    It is simply asking you to verify your account info. Select None for the CC.
    It will still pay with your gift card balance.

  • Will in app purchase use my ITunes gift card money?

    I don't want it to charge my CREDIT CARD the game is Fun Run

    If you have credit in your account, from a gift card, funds will be deducted from this credit first.

  • HT5137 Problem; App bought with iTunes gift card and cannot be downloaded.

    Hey there
    I bought an App. Bloons TD 5HD foor iPad 4 Retina. I paid for it with a gift card iTunes. System says, when app is activated, app is bougt and can be downloaded. Again an d again. It can't be activatedd Does anybody know what to do.

    Go to your account on your computer and set the credit card to none. This will allow you to use the gift card.

Maybe you are looking for