ITunes hangs when backing up

I am trying to back up my iphone 4 so that I can update to the new iOS 5. I have downloaded the new iTunes version 10.5 and since then I can't access the iTunes store or backup my device. I have removed and reinstalled iTunes, I have moved the last backup file to a different location and nothing. Any help?

Found a fix on a different discussion:  https://discussions.apple.com/message/16338080#16338080
I tried it and it worked:  cut and pasted fix below:
Correct AnswerRe: iTunes 10.5 hangs during iPhone 4 sync 
Oct 12, 2011 7:45 AM (in response to theresafromsearcy)
In windows 7, click on your start menu, go to accessories, right click on the command prompt icon and choose "run as administrator".  Once it opens, type in the following command...
netsh winsock reset
hit enter and it should say something like winsock reset successful now reboot your computer.
Hope it helps you too.

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